.SupportProduct-module__L6Om7a__page{--support-canvas:var(--product-canvas,#fff);--support-surface:var(--product-surface,#fff);--support-soft-surface:var(--product-input,#f3f3f2);--support-hover:var(--product-surface-hover,#edece9eb);--support-line:var(--product-border-soft,#ececeb);--support-line-strong:var(--product-border,#dededc);--support-text:var(--product-text,#272625);--support-muted:var(--product-muted,#777572);--support-soft:var(--product-muted-soft,#92908d);--support-accent:var(--product-accent,#0013f7);width:100%;min-height:calc(100dvh - var(--product-topbar-height,56px));color:var(--support-text);font-family:var(--product-font-sans), Inter, sans-serif;font-synthesis:none}.SupportProduct-module__L6Om7a__page :where(button,input,textarea){font:inherit;font-variation-settings:inherit}.SupportProduct-module__L6Om7a__frame{width:min(720px,100%);margin:0 auto;padding:34px 0 80px}.SupportProduct-module__L6Om7a__detailFrame{width:min(760px,100%)}.SupportProduct-module__L6Om7a__formFrame{width:min(560px,100%)}.SupportProduct-module__L6Om7a__intro{justify-content:space-between;align-items:flex-start;gap:24px;min-width:0;display:flex}.SupportProduct-module__L6Om7a__introCopy{min-width:0}.SupportProduct-module__L6Om7a__intro h1,.SupportProduct-module__L6Om7a__detailTitle{color:var(--support-text);font-variation-settings:"wght" 500;letter-spacing:-.01em;margin:0;font-size:15px;font-weight:500;line-height:24px}.SupportProduct-module__L6Om7a__intro p{color:var(--support-muted);margin:2px 0 0;font-size:13px;line-height:20px}.SupportProduct-module__L6Om7a__primaryButton,.SupportProduct-module__L6Om7a__secondaryButton,.SupportProduct-module__L6Om7a__iconButton,.SupportProduct-module__L6Om7a__textButton{cursor:pointer;border-radius:8px;justify-content:center;align-items:center;text-decoration:none;transition:background-color .12s,border-color .12s,color .12s;display:inline-flex}.SupportProduct-module__L6Om7a__primaryButton{border:1px solid var(--support-accent);background:var(--support-accent);color:#fff;gap:6px;min-height:32px;padding:0 11px;font-size:13px;font-weight:500;line-height:20px;box-shadow:0 1px 2px #00000014}.SupportProduct-module__L6Om7a__primaryButton:hover{background:color-mix(in srgb, var(--support-accent) 88%, #000)}.SupportProduct-module__L6Om7a__secondaryButton{border:1px solid var(--support-line-strong);background:var(--support-surface);min-height:32px;color:var(--support-text);gap:6px;padding:0 11px;font-size:13px;font-weight:500;line-height:20px}.SupportProduct-module__L6Om7a__secondaryButton:hover,.SupportProduct-module__L6Om7a__iconButton:hover{background:var(--support-hover)}.SupportProduct-module__L6Om7a__primaryButton svg,.SupportProduct-module__L6Om7a__secondaryButton svg{width:14px;height:14px}.SupportProduct-module__L6Om7a__primaryButton:disabled,.SupportProduct-module__L6Om7a__secondaryButton:disabled,.SupportProduct-module__L6Om7a__iconButton:disabled{cursor:not-allowed;opacity:.5}.SupportProduct-module__L6Om7a__primaryButton:focus-visible,.SupportProduct-module__L6Om7a__secondaryButton:focus-visible,.SupportProduct-module__L6Om7a__iconButton:focus-visible,.SupportProduct-module__L6Om7a__textButton:focus-visible,.SupportProduct-module__L6Om7a__searchField:focus-within,.SupportProduct-module__L6Om7a__fieldControl:focus-visible,.SupportProduct-module__L6Om7a__segmented button:focus-visible,.SupportProduct-module__L6Om7a__ticketRow:focus-visible,.SupportProduct-module__L6Om7a__backLink:focus-visible{outline:2px solid color-mix(in srgb, var(--support-accent) 32%, transparent);outline-offset:2px}.SupportProduct-module__L6Om7a__toolbar{grid-template-columns:minmax(180px,1fr) auto;align-items:center;gap:10px;margin-top:28px;display:grid}.SupportProduct-module__L6Om7a__searchField{border:1px solid var(--support-line);background:var(--support-surface);min-width:0;height:34px;color:var(--support-muted);border-radius:8px;align-items:center;display:flex;position:relative}.SupportProduct-module__L6Om7a__searchField>svg{pointer-events:none;width:14px;height:14px;position:absolute;left:10px}.SupportProduct-module__L6Om7a__searchField input{width:100%;min-width:0;height:100%;color:var(--support-text);background:0 0;border:0;outline:0;padding:0 34px;font-size:12px;line-height:18px}.SupportProduct-module__L6Om7a__searchField input::placeholder,.SupportProduct-module__L6Om7a__fieldControl::placeholder{color:var(--support-soft);opacity:1}.SupportProduct-module__L6Om7a__searchField button{width:26px;height:26px;color:var(--support-muted);cursor:pointer;background:0 0;border:0;border-radius:6px;place-items:center;display:grid;position:absolute;right:4px}.SupportProduct-module__L6Om7a__searchField button:hover{background:var(--support-hover)}.SupportProduct-module__L6Om7a__searchField button svg{width:13px;height:13px}.SupportProduct-module__L6Om7a__segmented{background:var(--support-soft-surface);border-radius:9px;align-items:center;gap:2px;padding:2px;display:flex}.SupportProduct-module__L6Om7a__segmented button{height:30px;color:var(--support-muted);cursor:pointer;background:0 0;border:0;border-radius:7px;padding:0 9px;font-size:11px;font-weight:500;line-height:18px}.SupportProduct-module__L6Om7a__segmented button[aria-pressed=true]{background:var(--support-surface);color:var(--support-text);box-shadow:0 1px 2px #0000000f}.SupportProduct-module__L6Om7a__ticketList{margin-top:18px;display:grid}.SupportProduct-module__L6Om7a__ticketRow{min-width:0;color:inherit;border-radius:10px;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:18px;padding:12px 14px;text-decoration:none;transition:background-color .12s;display:grid}.SupportProduct-module__L6Om7a__ticketRow:hover{background:var(--support-hover)}.SupportProduct-module__L6Om7a__ticketMain,.SupportProduct-module__L6Om7a__ticketAside{min-width:0}.SupportProduct-module__L6Om7a__ticketTitleRow,.SupportProduct-module__L6Om7a__ticketMeta,.SupportProduct-module__L6Om7a__ticketAside,.SupportProduct-module__L6Om7a__detailMeta,.SupportProduct-module__L6Om7a__messageMeta,.SupportProduct-module__L6Om7a__formActions,.SupportProduct-module__L6Om7a__pagination{align-items:center;display:flex}.SupportProduct-module__L6Om7a__ticketTitleRow{gap:8px;min-width:0}.SupportProduct-module__L6Om7a__ticketNumber{color:var(--support-soft);flex:none;font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;font-size:10px;line-height:16px}.SupportProduct-module__L6Om7a__ticketSubject{min-width:0;color:var(--support-text);text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:500;line-height:20px;overflow:hidden}.SupportProduct-module__L6Om7a__ticketMeta{color:var(--support-muted);flex-wrap:wrap;gap:7px;margin-top:2px;font-size:11px;line-height:17px}.SupportProduct-module__L6Om7a__ticketMeta>span{overflow-wrap:anywhere;min-width:0}.SupportProduct-module__L6Om7a__ticketMeta span:not(:last-child):after{color:var(--support-line-strong);content:"·";margin-left:7px}.SupportProduct-module__L6Om7a__ticketAside{justify-content:flex-end;gap:9px}.SupportProduct-module__L6Om7a__ticketAside>svg{width:14px;height:14px;color:var(--support-soft)}.SupportProduct-module__L6Om7a__badge,.SupportProduct-module__L6Om7a__priority{white-space:nowrap;flex:none;align-items:center;display:inline-flex}.SupportProduct-module__L6Om7a__badge{background:var(--support-soft-surface);min-height:22px;color:var(--support-muted);border-radius:7px;gap:6px;padding:0 8px;font-size:10px;font-weight:500;line-height:16px}.SupportProduct-module__L6Om7a__badgeDot{background:currentColor;border-radius:999px;width:5px;height:5px}.SupportProduct-module__L6Om7a__statusOPEN{color:#365fbe;background:#eef3ff}.SupportProduct-module__L6Om7a__statusIN_PROGRESS{color:#8a5b08;background:#fff4dc}.SupportProduct-module__L6Om7a__statusWAITING_FOR_USER{color:#7352a7;background:#f3edff}.SupportProduct-module__L6Om7a__statusRESOLVED{color:#28784a;background:#eaf7ef}.SupportProduct-module__L6Om7a__statusCLOSED{background:var(--support-soft-surface,#f3f3f2);color:#625f5b}.SupportProduct-module__L6Om7a__priority{font-size:10px;font-weight:500;line-height:16px}.SupportProduct-module__L6Om7a__priorityLOW,.SupportProduct-module__L6Om7a__priorityMEDIUM{color:var(--support-muted)}.SupportProduct-module__L6Om7a__priorityHIGH{color:#9a5a00}.SupportProduct-module__L6Om7a__priorityURGENT{color:#bd2f38}.SupportProduct-module__L6Om7a__emptyState,.SupportProduct-module__L6Om7a__errorState{text-align:center;place-items:center;min-height:220px;margin-top:22px;display:grid}.SupportProduct-module__L6Om7a__emptyStateInner{justify-items:center;max-width:330px;display:grid}.SupportProduct-module__L6Om7a__emptyIcon{background:var(--support-soft-surface);width:38px;height:38px;color:var(--support-muted);border-radius:10px;place-items:center;display:grid}.SupportProduct-module__L6Om7a__emptyIcon svg{width:17px;height:17px}.SupportProduct-module__L6Om7a__emptyState h2,.SupportProduct-module__L6Om7a__errorState h2{margin:13px 0 0;font-size:13px;font-weight:500;line-height:20px}.SupportProduct-module__L6Om7a__emptyState p,.SupportProduct-module__L6Om7a__errorState p{color:var(--support-muted);margin:3px 0 16px;font-size:12px;line-height:18px}.SupportProduct-module__L6Om7a__skeletonList{gap:10px;margin-top:22px;display:grid}.SupportProduct-module__L6Om7a__skeletonRow{background:linear-gradient(90deg, var(--support-soft-surface) 20%, color-mix(in srgb, var(--support-soft-surface) 55%, var(--support-surface)) 45%, var(--support-soft-surface) 70%);background-size:240% 100%;border-radius:10px;height:60px;animation:1.5s linear infinite SupportProduct-module__L6Om7a__supportShimmer}@keyframes SupportProduct-module__L6Om7a__supportShimmer{to{background-position-x:-240%}}.SupportProduct-module__L6Om7a__pagination{justify-content:flex-end;gap:8px;margin-top:18px}.SupportProduct-module__L6Om7a__paginationInfo{color:var(--support-soft);margin-right:auto;font-size:11px}.SupportProduct-module__L6Om7a__backLink{color:var(--support-muted);border-radius:6px;align-items:center;gap:5px;margin-bottom:22px;font-size:12px;line-height:18px;text-decoration:none;display:inline-flex}.SupportProduct-module__L6Om7a__backLink:hover{color:var(--support-text)}.SupportProduct-module__L6Om7a__backLink svg{width:13px;height:13px}.SupportProduct-module__L6Om7a__form{gap:20px;margin-top:30px;display:grid}.SupportProduct-module__L6Om7a__formGrid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.SupportProduct-module__L6Om7a__field{gap:7px;min-width:0;display:grid}.SupportProduct-module__L6Om7a__fieldFull{grid-column:1/-1}.SupportProduct-module__L6Om7a__field label,.SupportProduct-module__L6Om7a__fieldLabel,.SupportProduct-module__L6Om7a__fieldLegend{color:var(--support-text);font-size:12px;font-weight:500;line-height:18px}.SupportProduct-module__L6Om7a__fieldHint,.SupportProduct-module__L6Om7a__characterCount{color:var(--support-soft);font-size:10px;line-height:16px}.SupportProduct-module__L6Om7a__characterCount{justify-self:end;margin-top:-3px}.SupportProduct-module__L6Om7a__fieldControl{box-sizing:border-box;border:1px solid var(--support-line-strong);background:var(--support-surface);width:100%;min-width:0;min-height:36px;color:var(--support-text);border-radius:8px;outline:0;padding:0 10px;font-size:12px;line-height:18px;transition:border-color .12s}textarea.SupportProduct-module__L6Om7a__fieldControl{resize:vertical;min-height:128px;padding-block:9px}.SupportProduct-module__L6Om7a__fieldControl:hover,.SupportProduct-module__L6Om7a__fieldControl:focus{border-color:color-mix(in srgb, var(--support-muted) 50%, transparent)}.SupportProduct-module__L6Om7a__formActions{border-top:1px solid var(--support-line);justify-content:flex-end;gap:8px;padding-top:18px}.SupportProduct-module__L6Om7a__notice{color:#9f2630;background:#fff0f1;border-radius:8px;padding:9px 11px;font-size:11px;line-height:17px}.SupportProduct-module__L6Om7a__successNotice{color:#28784a;background:#eaf7ef}.SupportProduct-module__L6Om7a__detailHeader{gap:9px;display:grid}.SupportProduct-module__L6Om7a__detailTitle{overflow-wrap:anywhere;font-size:20px;line-height:28px}.SupportProduct-module__L6Om7a__detailMeta{color:var(--support-muted);flex-wrap:wrap;gap:8px;font-size:11px;line-height:17px}.SupportProduct-module__L6Om7a__detailMeta>span:not(.SupportProduct-module__L6Om7a__badge):not(.SupportProduct-module__L6Om7a__priority){align-items:center;gap:4px;display:inline-flex}.SupportProduct-module__L6Om7a__detailMeta svg{width:12px;height:12px}.SupportProduct-module__L6Om7a__conversation{gap:12px;margin-top:30px;display:grid}.SupportProduct-module__L6Om7a__conversationHeading{margin:0 2px;font-size:12px;font-weight:500;line-height:18px}.SupportProduct-module__L6Om7a__message{border-radius:10px;grid-template-columns:28px minmax(0,1fr);gap:10px;padding:11px 12px;display:grid}.SupportProduct-module__L6Om7a__messageStaff{background:#f5f7ff}.SupportProduct-module__L6Om7a__messageInitial{background:var(--support-soft-surface)}.SupportProduct-module__L6Om7a__messageAvatar{background:var(--support-surface);width:28px;height:28px;color:var(--support-muted);border-radius:8px;place-items:center;display:grid;overflow:hidden}.SupportProduct-module__L6Om7a__messageAvatar img{object-fit:cover;width:100%;height:100%}.SupportProduct-module__L6Om7a__messageAvatar svg{width:13px;height:13px}.SupportProduct-module__L6Om7a__messageBody{min-width:0}.SupportProduct-module__L6Om7a__messageMeta{color:var(--support-soft);flex-wrap:wrap;gap:7px;font-size:10px;line-height:16px}.SupportProduct-module__L6Om7a__messageAuthor{color:var(--support-text);font-weight:500}.SupportProduct-module__L6Om7a__staffLabel{background:color-mix(in srgb, var(--support-accent) 10%, transparent);color:var(--support-accent);border-radius:5px;padding:1px 5px}.SupportProduct-module__L6Om7a__messageText{color:var(--support-text);overflow-wrap:anywhere;white-space:pre-wrap;margin:4px 0 0;font-size:12px;line-height:19px}.SupportProduct-module__L6Om7a__composer{border-top:1px solid var(--support-line);gap:10px;margin-top:24px;padding-top:20px;display:grid}.SupportProduct-module__L6Om7a__composerFooter{justify-content:flex-end;align-items:center;gap:8px;display:flex}@media (prefers-reduced-motion:reduce){.SupportProduct-module__L6Om7a__skeletonRow{animation:none}}@media 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