Histórico de interrupções do Accredible

1. 5 Eost 2026 da 08:08 UTCinvestigating

   We are investigating the issue.

2. 5 Eost 2026 da 08:12 UTCinvestigating

   The API is operational, but we are still confirming root cause.

3. 5 Eost 2026 da 08:25 UTCmonitoring

   We have identified the cause, and are working on future prevention.

4. 5 Eost 2026 da 08:29 UTCresolved

   This incident has been resolved.

Traduzido automaticamente da atualização oficial do incidente.

1. 8 Mae 2026 da 05:42 UTCinvestigating

   We are currently investigating this issue.

2. 8 Mae 2026 da 08:38 UTCinvestigating

   We are investigating degraded service caused by an issue affecting AWS infrastructure used by our platform.

3. 8 Mae 2026 da 09:14 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 8 Mae 2026 da 14:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 8 Mae 2026 da 14:31 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 8 Mae 2026 da 15:41 UTCresolved

   The incident has been resolved and all our services are fully functional now.

1. 24 Cʼhwevrer 2026 da 10:33 UTCidentified

   We are currently experiencing a brief issue with the image generating on our PDF certificates for accounts on our EU server. Our team has identified the issue and is implementing a fix.

2. 24 Cʼhwevrer 2026 da 10:45 UTCresolved

   This issue has been resolved. The issue lasted approximately 30 mins.

1. 18 Du 2025 da 12:08 UTCinvestigating

   Due to an issue with one of our third-party providers, our applications are currently impacted. For more information, you can view the Third-Party Status Page: https://www.cloudflarestatus.com/

2. 18 Du 2025 da 14:53 UTCmonitoring

   Our third-party has implemented a fix and believes the issue has been resolved. We are seeing our pages being responsive; however, we will keep this issue as monitoring until our provider has cleared the Incident.

3. 18 Du 2025 da 17:50 UTCresolved

   Our Third-Party provider has confirmed that this issue has been resolved.

1. 20 Here 2025 da 10:50 UTCmonitoring

   Due to an issue with one of our third-party providers, our analytics pages were briefly not loading results on our US Server Dashboards. All other services were performing as expected. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

2. 20 Here 2025 da 16:50 UTCmonitoring

   Our service provider is continuing to monitor this issue on their side. We are not seeing any issues with our product, but we will continue to monitor this issue until it is resolved on their end. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

3. 21 Here 2025 da 05:30 UTCresolved

   This incident has been resolved.

1. 6 Here 2025 da 14:34 UTCidentified

   We have identified that some Issuers are experiencing an error message when trying to upload a spreadsheet to create credentials. Our developers are investigating and believe they have identified the error.

2. 6 Here 2025 da 14:59 UTCidentified

   We are continuing to work on a fix for this issue.

3. 6 Here 2025 da 15:04 UTCresolved

   Issue has been resolved

1. 17 Gwengolo 2025 da 16:35 UTCresolved

   We experienced approximately 5 minutes of performance degradation for the PWL Domains on the USA - Credentials server

1. 11 Gwengolo 2025 da 15:25 UTCinvestigating

   We are currently investigating this issue.

2. 11 Gwengolo 2025 da 16:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 11 Gwengolo 2025 da 18:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 11 Gwengolo 2025 da 19:01 UTCresolved

   This incident has been resolved.

1. 3 Gwengolo 2025 da 13:47 UTCresolved

   We experienced an incident that resulted in approximately six minutes of downtime affecting all services hosted on our US server.

1. 3 Gouere 2025 da 08:27 UTCinvestigating

   We are currently investigating this issue.

2. 3 Gouere 2025 da 09:02 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 Gouere 2025 da 09:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 Gouere 2025 da 11:32 UTCresolved

   This incident has been resolved.

1. 6 Mezheven 2025 da 15:03 UTCresolved

   Spotlight Directory pages had temporary downtime for approximately 20 minutes. The issue was identified, a fix was implemented and it has been resolved.

1. 8 Genver 2025 da 12:36 UTCidentified

   We have confirmed an issue with our vendor Sendgrid, and are awaiting a fix from their team.

2. 8 Genver 2025 da 13:28 UTCresolved

   This incident has been resolved.

1. 6 Genver 2025 da 13:19 UTCinvestigating

   We are currently investigating this issue.

2. 6 Genver 2025 da 13:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 6 Genver 2025 da 13:30 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 6 Genver 2025 da 13:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 6 Genver 2025 da 13:47 UTCresolved

   This incident has been resolved.

1. 20 Du 2024 da 14:48 UTCidentified

   We have partial outage - Some users are not able to access analytics

2. 20 Du 2024 da 17:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 Du 2024 da 18:00 UTCresolved

   This incident has been resolved.

1. 20 Du 2024 da 10:06 UTCinvestigating

   We are currently investigating this issue.

2. 20 Du 2024 da 10:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 Du 2024 da 10:20 UTCmonitoring

   We have identified and fixed the issue. Now we are monitoring the the stability of the systems.

4. 20 Du 2024 da 11:43 UTCresolved

   This incident has been resolved.

1. 14 Du 2024 da 16:45 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 14 Du 2024 da 17:08 UTCidentified

   We have confirmed this is an issue with our vendor Sendgrid, and are awaiting a fix from their team.

3. 14 Du 2024 da 20:27 UTCresolved

   This incident has been resolved.

1. 6 Du 2024 da 20:07 UTCmonitoring

   We are seeing delays in background processing such as email delivery.

2. 6 Du 2024 da 21:11 UTCresolved

   This incident has been resolved.

1. 6 Du 2024 da 15:14 UTCinvestigating

   We are currently investigating this issue.

2. 6 Du 2024 da 15:32 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 Du 2024 da 15:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 Du 2024 da 16:13 UTCresolved

   This incident has been resolved.

1. 8 Here 2024 da 12:40 UTCinvestigating

   We are currently investigating this issue.

2. 8 Here 2024 da 12:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8 Here 2024 da 15:50 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 8 Here 2024 da 15:50 UTCresolved

   This incident has been resolved.

1. 26 Mezheven 2024 da 14:44 UTCinvestigating

   We are currently investigating this issue.

2. 26 Mezheven 2024 da 15:12 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 Mezheven 2024 da 15:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 Mezheven 2024 da 16:26 UTCresolved

   This incident has been resolved.