58 Adaptavist Cloud Apps incidents · Mezheven 2025 — official updates, affected components, duration and resolution details.
Um pequeno número de scripts não foi executado entre 9h01 UTC e 9h59 UTC em 27 de agosto de 2026. O problema está agora resolvido e os scripts devem estar rodando normalmente. Isso afetou ScriptRunner para Jira e Confluence Cloud. Peço desculpa por qualquer inconveniente causado.
Traduzido automaticamente da atualização oficial do incidente.
Identificámos atrasos na execução de scripts para Ouvintes e Fluxos de Trabalho. A solução foi implementada e estamos lentamente processando os eventos e, portanto, executando os scripts atrasados. Isso afeta ScriptRunner para Jira Cloud e Confluence Cloud
Nós patched o ambiente para iniciar o processamento de pedidos de execução de script novamente. As execuções de script voltaram ao normal.
Estamos confiantes que os problemas do ScriptRunner Cloud estão agora resolvidos, então estamos fechando este incidente. Se você tiver mais problemas, entre em contato com nossa equipe.
Traduzido automaticamente da atualização oficial do incidente.
Entre 10:15 e 10:30 UTC, os clientes que usam o ScriptRunner para Jira Cloud ou aplicativos de pesquisa aprimorada podem ter experimentado uma limitação de taxa aumentada ao acessar APIs Jira REST de seus scripts, outras automações ou pesquisas JQL. Isso foi causado por uma versão gradual do novo mecanismo de autenticação da Atlassian para pedidos feitos como usuários individuais. Revertemos as mudanças e pedimos desculpa por qualquer perturbação.
Traduzido automaticamente da atualização oficial do incidente.
Identificamos um problema em que as condições do ScriptRunner e os validadores não estão carregando na tela de fluxos de trabalho Jira quando o fluxo de trabalho está em modo de rascunho Como uma solução alternativa, os usuários podem editar suas condições e validadores através da página de administração de fluxos de trabalho ScriptRunner Desculpas por qualquer inconveniente causado
O problema é causado pela depreciação da página de fluxos de trabalho legados https://community.atlassian.com/forums/Jira-Cloud-Admins-artigos/Final-notice-old-workflow-editor-deprecação-em-Julho-2026/ba-p/3247499 Para que os usuários editem suas condições e validadores, eles terão que seguir as instruções acima para usar a nova experiência do editor de fluxo de trabalho ou editar suas condições e validadores através da Página de Administração ScriptRunner Workflows Obrigado!
Traduzido automaticamente da atualização oficial do incidente.
A questão foi identificada e está a ser implementada uma solução.
Foi implementada uma correção e estamos monitorando os resultados.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
Identificamos um problema que está fazendo com que migrações ScriptRunner de DC para Cloud falhem. Estamos trabalhando no lançamento de uma correção e forneceremos outra atualização quando o problema for resolvido. Aconselhamos que as migrações não são iniciadas até que tenhamos confirmado que a correção é liberada, uma vez que quaisquer migrações para Cloud falharão atualmente.
Foi implementada uma correção para resolver as migrações falhantes do ScriptRunner, e atualmente estamos monitorando o sistema para garantir a estabilidade. As migrações em nuvem podem agora ser iniciadas. Se você encontrar mais problemas com sua migração do ScriptRunner Cloud, por favor levante um ticket de suporte com nossa equipe.
As migrações do ScriptRunner Cloud estão funcionando normalmente. A questão subjacente foi abordada, e estamos a acompanhar o sistema para garantir uma estabilidade contínua. Obrigado pela vossa paciência.
Traduzido automaticamente da atualização oficial do incidente.
Between 09:45 on 15/06/2026 and 09:14 on 16/06/2026 (UTC), intermittent caching errors caused ScriptRunner to temporarily fall back to default app settings for some customers. This may have affected scheduled job timing (defaulting to UTC), script timezones, and admin notification behaviour. We have identified the cause and are deploying a fix.
A fix has been deployed and affected settings have returned to normal. We will continue to monitor to confirm full resolution.
Our monitoring has confirmed the fix has worked. We’ll continue reviewing the incident to help prevent recurrence. Once more, we apologise for any inconvenience caused and thank you for your patience.
We have identified the root cause of the issue with Forms for Confluence, causing error to some forms and are implementing a mitigation. Our engineering team is actively working to restore service by fixing the issue We’ll provide an update shortly. We apologise for any inconvenience caused and thank you for your patience.
We have identified and are investigating an issue with the Forms for Confluence service, which is causing error in some forms. Our engineering team is actively working to determine the cause and impact. We’ll provide an update shortly. We apologise for any inconvenience caused.
Our monitoring has now confirmed that the issue with the Forms for Confluence service, causing errors in some forms has been resolved and that all systems and services are operating normally. We’ll continue reviewing the incident to help prevent recurrence. Once more, we apologise for any inconvenience caused and thank you for your patience.
Custom macro editing and deletion are failing in ScriptRunner for Confluence Cloud. We are currently investigating the issue. Custom macro creation is working as expected; the problem only affects editing and deleting existing custom macros.
We have identified the root cause of the issue and are currently working on a fix. We'll provide another update as soon as we have more information.
The issue has been fixed and the fix has been deployed. We are now monitoring the situation.
We have identified an issue with the script executions on May 28th 2026 that might be affecting some customers. Our team is actively investigating the cause and working to determine the appropriate resolution.
We have identified the cause of the issue. Our team is currently implementing and validating a fix. We will provide further updates as we make progress
A fix has been implemented and we are monitoring the results.
At 13:21 28th May 2026 to 07:34 29th May 2026 UTC, there was an issue affecting script executions.
Script Manager was unaccessible for a few hours between approximately 13:00 UTC and 22:00 UTC on 2026-05-05. Its visibility and accessibility have been restored. Script executions were unaffected.
Atlassian is experiencing intermittent delays in wehbook delivery (as per Atlassian's status page). ScriptRunner users who rely on Atlassian events for the triggering of their scripts may subsequently be affected by such delays. We're monitoring the situation and will provide updates when available.
Atlassian has announced that the rollout of the fix for delays in delivering events has completed. They're currently monitoring the situation and will give updates once they can confirm the effectiveness of the fix.
Atlassian published an update to their status page that their monitoring confirmed the issue with delays in delivering events is now resolved
We have identified an issue with the Behaviours App which is causing it to fail when trying to install the app from the Atlassian Marketplace. We are currently investigating what is causing this issue and will post a further update here once we have identified what is causing the issue. We apologise for any inconvenience caused.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have an identified an issue with the Behaviours App in the Atlassian Marketplace which is causing it to be hidden and unable to be installed. We are currently investigating what is causing this issue and will post a further update here once we have identified what is causing the issue. We apologise for any inconvenience caused.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are seeing webhook processing for certain types of events fail with authentication errors. We are looking into the problem and will update here more when we have more information.
We believe we have identified a resolution to the webhook processing issues we have been experiencing this morning. We are currently validating that this solution has mitigated the errors.
The solution seems to have mitigated the issues we were seeing this morning. We are continue to monitor the situation closely.
We are confident that the issues we were seeing with processing event webhooks are resolved now. Please get in touch with our team if you experience any more issues.
At 9:59 to 10:02 UTC (10:59 to 11:02 BST), there was an outage for ScriptRunner and EnhancedSearch apps in the US region only.
We have identified that some requests within customer scripts failed on 24/03/2026 between 16:27 -> 19:52 UTC
This incident has been resolved.
Macros are currently impacted due to an Atlassian platform incident.
We continue to monitor the Atlassian incident affecting Scriptrunner macros. We will provide updates as more information becomes available.
We are still monitoring the Atlassian incident for Macros outage, that is impacting the scriptrunner macros. We will update once we see the change in status on Atlassian status page
Atlassian has resolved the incident affecting macro functionality. We are monitoring to ensure services is stable.
Our monitoring has now confirmed that the issue affecting macro functionality has been resolved and that services are running normally again. We apologise for any inconvenience caused.
A small minority of scripts failed to run between 11th March 03:24 UTC and 12th March 08:25 UTC due to excessive load on the ScriptRunner execution environment and hitting rate limits with our hosting provider. This was due to an unexpected and significant spike in script execution demand.
At 08:25 UTC the execution demand dropped to normal levels and the system resumed normal operation.
Some scripts failed to run between 17:33 UTC and 17:35 UTC due to excessive load on the ScriptRunner execution environment and hitting rate limits with our hosting provider. This was due to an unexpected and significant spike in script execution demand.
At 17:35 the execution demand dropped to normal levels and the system resumed normal operation.