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    Histórico de interrupções do Ansarada

    58 Ansarada incidents · Genver 2025 — official updates, affected components, duration and resolution details.

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    Redução do comércio electrónico

    Início 16 Here 2026 da 12:32 UTC · 2h 8m

    OutageCritical incident
    Componentes afetados
    eCommerce
    1. 16 Here 2026 da 12:32 UTCidentified

      A plataforma Ansarada está atualmente passando por uma falha no componente Ecommerce. Estamos a trabalhar para identificar e resolver as questões. Forneceremos uma atualização aqui em 15 minutos.

    2. 16 Here 2026 da 13:15 UTCidentified

      Continuamos trabalhando em uma solução para esse problema.

    3. 16 Here 2026 da 13:32 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    4. 16 Here 2026 da 14:27 UTCmonitoring

      Continuamos monitorando quaisquer outros problemas.

    5. 16 Here 2026 da 14:40 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Serviço de Dataroom degradado

    Início 19 Eost 2026 da 00:53 UTC · 3h 21m

    Pending
    Componentes afetados
    Archives / Bulk DownloadsDocumentsTender Evaluation ToolUser AdministrationReportingDataroom ManagementDeal WorkflowQ&AOther functionalityTenders Submission Tool
    1. 19 Eost 2026 da 00:53 UTCinvestigating

      O serviço Dataroom está atualmente enfrentando problemas e estamos trabalhando para identificar e resolver os problemas. Forneceremos uma atualização aqui em 15 minutos.

    2. 19 Eost 2026 da 01:11 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    3. 19 Eost 2026 da 04:14 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Não foi possível iniciar sessão no DataRoom

    Início 18 Eost 2026 da 21:41 UTC · 57m

    OutageCritical incident
    Componentes afetados
    Archives / Bulk DownloadsDocumentsHome DashboardAnsarada IdentityTender Evaluation ToolUser AdministrationReportingDataroom ManagementDeal WorkflowQ&AOther functionalityTenders Submission Tool
    1. 18 Eost 2026 da 21:41 UTCinvestigating

      Estamos actualmente a investigar esta questão.

    2. 18 Eost 2026 da 22:15 UTCidentified

      A questão foi identificada e está a ser implementada uma solução.

    3. 18 Eost 2026 da 22:22 UTCidentified

      Continuamos trabalhando em uma solução para esse problema.

    4. 18 Eost 2026 da 22:27 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    5. 18 Eost 2026 da 22:38 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Serviço de Dataroom degradado

    Início 17 Eost 2026 da 02:03 UTC · 39m

    IssuesMinor incident
    Componentes afetados
    DocumentsDataroom ManagementOther functionality
    1. 17 Eost 2026 da 02:03 UTCinvestigating

      O serviço Dataroom está atualmente enfrentando problemas e estamos trabalhando para identificar e resolver os problemas. Forneceremos uma atualização aqui em 15 minutos.

    2. 17 Eost 2026 da 02:13 UTCidentified

      A questão foi identificada e está a ser implementada uma solução.

    3. 17 Eost 2026 da 02:13 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    4. 17 Eost 2026 da 02:41 UTCmonitoring

      Continuamos monitorando quaisquer outros problemas.

    5. 17 Eost 2026 da 02:42 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Dataroom outage

    Início 12 Eost 2026 da 05:10 UTC · 3h 13m

    Pending
    Componentes afetados
    Archives / Bulk DownloadsDocumentsLicensingHome DashboardAnsarada IdentityTender Evaluation ToolUser AdministrationReportingDataroom ManagementDeal WorkflowQ&AOther functionalityTenders Submission Tool
    1. 12 Eost 2026 da 05:10 UTCinvestigating

      The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. 12 Eost 2026 da 05:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Eost 2026 da 06:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 Eost 2026 da 08:23 UTCresolved

      This incident has been resolved.

    Dataroom service degraded

    Início 12 Eost 2026 da 02:00 UTC · 0m

    Pending
    1. 12 Eost 2026 da 03:51 UTCresolved

      The Dataroom service is currently experiencing issues and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    Dataroom outage

    Início 11 Eost 2026 da 09:56 UTC · 13m

    OutageMajor incident
    Componentes afetados
    Archives / Bulk DownloadsDocumentsTender Evaluation ToolUser AdministrationReportingDataroom ManagementDeal WorkflowQ&AOther functionalityTenders Submission Tool
    1. 11 Eost 2026 da 09:56 UTCinvestigating

      The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. 11 Eost 2026 da 09:59 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 11 Eost 2026 da 10:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 11 Eost 2026 da 10:08 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 11 Eost 2026 da 10:09 UTCresolved

      This incident has been resolved.

    Dataroom outage

    Início 13 Gouere 2026 da 08:27 UTC · 15m

    OutageCritical incident
    Componentes afetados
    Archives / Bulk DownloadsDocumentsTender Evaluation ToolUser AdministrationReportingDataroom ManagementDeal WorkflowQ&ATenders Submission Tool
    1. 13 Gouere 2026 da 08:27 UTCinvestigating

      The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. 13 Gouere 2026 da 08:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 Gouere 2026 da 08:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 Gouere 2026 da 08:43 UTCresolved

      This incident has been resolved.

    Desempenho da sala de dados degradar

    Início 8 Gouere 2026 da 02:52 UTC · 6h 39m

    Pending
    1. 8 Gouere 2026 da 02:52 UTCinvestigating

      We are currently investigating this issue.

    2. 8 Gouere 2026 da 04:01 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 8 Gouere 2026 da 06:11 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 8 Gouere 2026 da 07:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    5. 8 Gouere 2026 da 08:29 UTCidentified

      The problem is happening again, we are troubleshooting it.

    6. 8 Gouere 2026 da 09:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    7. 8 Gouere 2026 da 09:31 UTCresolved

      This incident has been resolved.

    Traduzido automaticamente da atualização oficial do incidente.

    Dataroom degradar

    Início 8 Gouere 2026 da 00:41 UTC · 25m

    Pending
    1. 8 Gouere 2026 da 00:41 UTCinvestigating

      We are currently investigating this issue.

    2. 8 Gouere 2026 da 01:01 UTCidentified

      The problem is fixed and user can start uploading document normally. We are keep monitoring.

    3. 8 Gouere 2026 da 01:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 Gouere 2026 da 01:07 UTCresolved

      This incident has been resolved.

    Traduzido automaticamente da atualização oficial do incidente.

    Serviço de Dataroom degradado

    Início 8 Mae 2026 da 09:12 UTC · 22m

    IssuesMinor incident
    Componentes afetados
    DocumentsUser AdministrationReportingDataroom ManagementQ&A
    1. 8 Mae 2026 da 09:12 UTCinvestigating

      The Dataroom service is currently experiencing issues and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. 8 Mae 2026 da 09:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8 Mae 2026 da 09:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 Mae 2026 da 09:34 UTCresolved

      This incident has been resolved.

    Traduzido automaticamente da atualização oficial do incidente.

    Desclassificação do desempenho do sistema

    Início 8 Mae 2026 da 00:37 UTC · 1h 54m

    Pending
    1. 8 Mae 2026 da 00:37 UTCinvestigating

      There is a downgrade in system performance

    2. 8 Mae 2026 da 00:44 UTCidentified

      We have identified the cause and apply the update

    3. 8 Mae 2026 da 00:45 UTCmonitoring

      A fixed has been implemented and we are monitoring the system

    4. 8 Mae 2026 da 02:31 UTCresolved

      This incident has been resolved.

    Traduzido automaticamente da atualização oficial do incidente.

    Desvio do painel de bordo em casa

    Início 7 Mae 2026 da 13:35 UTC · 2h 46m

    OutageCritical incident
    Componentes afetados
    Home Dashboard
    1. 7 Mae 2026 da 13:35 UTCinvestigating

      The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. 7 Mae 2026 da 13:53 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 Mae 2026 da 14:26 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 7 Mae 2026 da 15:20 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 7 Mae 2026 da 16:14 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 7 Mae 2026 da 16:14 UTCmonitoring

      We are continuing to monitor for any further issues.

    7. 7 Mae 2026 da 16:21 UTCresolved

      This incident has been resolved.

    Traduzido automaticamente da atualização oficial do incidente.

    Serviço de Dataroom degradado

    Início 7 Mae 2026 da 05:24 UTC · 28m

    IssuesMinor incident
    Componentes afetados
    DocumentsUser Administration
    1. 7 Mae 2026 da 05:24 UTCinvestigating

      The Dataroom service is currently experiencing issues and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. 7 Mae 2026 da 05:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 Mae 2026 da 05:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 Mae 2026 da 05:52 UTCresolved

      This incident has been resolved.

    Traduzido automaticamente da atualização oficial do incidente.

    Falta de download em massa

    Início 6 Mae 2026 da 17:30 UTC · 1h 26m

    OutageCritical incident
    Componentes afetados
    Archives / Bulk Downloads
    1. 6 Mae 2026 da 17:30 UTCinvestigating

      We are currently investigating this issue.

    2. 6 Mae 2026 da 17:37 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 Mae 2026 da 17:38 UTCmonitoring

      A fix has been implemented. However there are still slowness in the processing. We are still working to fix it

    4. 6 Mae 2026 da 18:07 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 6 Mae 2026 da 18:55 UTCresolved

      This incident has been resolved.

    Traduzido automaticamente da atualização oficial do incidente.

    Falta de escritório segura

    Início 9 Ebrel 2026 da 08:43 UTC · 17m

    OutageMajor incident
    Componentes afetados
    Archives / Bulk DownloadsDocuments
    1. 9 Ebrel 2026 da 08:43 UTCinvestigating

      We are currently investigating this issue.

    2. 9 Ebrel 2026 da 08:51 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 Ebrel 2026 da 08:52 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 9 Ebrel 2026 da 09:00 UTCresolved

      This incident has been resolved.

    Traduzido automaticamente da atualização oficial do incidente.

    Gerenciar a interrupção do documento regionalmente

    Início 1 Ebrel 2026 da 08:00 UTC · 54m

    OutageMajor incident
    Componentes afetados
    Documents
    1. 1 Ebrel 2026 da 08:00 UTCinvestigating

      We are currently investigating this issue.

    2. 1 Ebrel 2026 da 08:07 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 Ebrel 2026 da 08:28 UTCidentified

      the issues identified and we are working to minimize the impact.

    4. 1 Ebrel 2026 da 08:54 UTCresolved

      This incident has been resolved.

    Traduzido automaticamente da atualização oficial do incidente.

    Desvio da sala de dados

    Início 27 Meurzh 2026 da 14:37 UTC · 10m

    OutageCritical incident
    Componentes afetados
    Documents
    1. 27 Meurzh 2026 da 14:37 UTCinvestigating

      The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. 27 Meurzh 2026 da 14:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 27 Meurzh 2026 da 14:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 Meurzh 2026 da 14:42 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 27 Meurzh 2026 da 14:47 UTCresolved

      This incident has been resolved.

    Traduzido automaticamente da atualização oficial do incidente.

    Falha parcial do download em massa

    Início 15 Meurzh 2026 da 17:52 UTC · 2h 46m

    OutageMajor incident
    Componentes afetados
    Archives / Bulk Downloads
    1. 15 Meurzh 2026 da 17:52 UTCinvestigating

      We are currently investigating this issue.

    2. 15 Meurzh 2026 da 18:43 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15 Meurzh 2026 da 19:09 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 15 Meurzh 2026 da 19:58 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 15 Meurzh 2026 da 20:08 UTCidentified

      A fix is on the way to deploy

    6. 15 Meurzh 2026 da 20:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    7. 15 Meurzh 2026 da 20:35 UTCmonitoring

      We are continuing to monitor for any further issues.

    8. 15 Meurzh 2026 da 20:38 UTCresolved

      This incident has been resolved.

    Traduzido automaticamente da atualização oficial do incidente.

    Não foi possível iniciar sessão no DataRoom

    Início 17 Cʼhwevrer 2026 da 16:29 UTC · 34m

    Pending
    Componentes afetados
    Archives / Bulk DownloadsDocumentsTender Evaluation ToolUser AdministrationReportingDataroom ManagementDeal WorkflowQ&AOther functionalityTenders Submission Tool
    1. 17 Cʼhwevrer 2026 da 16:29 UTCinvestigating

      We are currently investigating this issue.

    2. 17 Cʼhwevrer 2026 da 16:49 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 Cʼhwevrer 2026 da 17:03 UTCresolved

      This incident has been resolved.

    Traduzido automaticamente da atualização oficial do incidente.