Atualmente estamos experimentando desempenho de plataforma degradada. Os atores podem ser mais lentos para começar ou parar. Se os teus actores se afastarem, podes ressuscitá-los. Estamos a investigar a causa desta degradação e vamos publicar a actualização o mais rapidamente possível.
identified
Identificámos a questão e estamos a trabalhar na recuperação. O desempenho do ator ainda está degradado até resolvermos o problema subjacente.
monitoring
Resolvemos a questão subjacente e o desempenho do Actor recuperou, estamos agora a acompanhar a situação. Se o teu ator correr o tempo, podes ressuscitá-los.
resolved
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
Degraded performance of SHADER proxy group
Início 13 Eost 2026 da 15:38 UTC · 22h 26m
IssuesMinor incident
Componentes afetados
Datacenter
identified
We are seeing elevated error rates on the SHADER proxy group connected with issues with one of our upstream providers. If you use this proxy group directly (not through the virtual AUTO proxy group), please switch to using another group (such as BUYPROXIES94952) temporarily.
monitoring
A fix has been implemented upstream and the SHADER proxy group has recovered. We continue monitoring the situation for any further disruption.
resolved
This incident has been resolved.
Desempenho degradado do Google SERP Proxy
Início 7 Eost 2026 da 21:00 UTC · 21h 59m
IssuesMinor incident
Componentes afetados
SERP
investigating
O proxy do Google SERP está tendo aumento dos tempos de resposta e taxas de erro elevadas. Estamos a investigar a questão.
identified
The performance problems are caused by issues with our upstream providers. We are in contact with them to find a solution.
identified
We have applied partial fixes to improve the situation and lower the error rate. We are still seeing an elevated error rate and are continuing to work on reaching a full resolution.
identified
The success rate and latency is continuing to improve to almost normal levels, we expect full recovery soon.
monitoring
We have seen a full recovery of the SERP proxy success rates. We will continue monitoring for any future degradation.
resolved
This incident has been resolved.
Traduzido automaticamente da atualização oficial do incidente.
Google SERP O Proxy não está a funcionar
Início 3 Eost 2026 da 23:56 UTC · 1d 13h
OutageMajor incident
Componentes afetados
SERP
investigating
Estamos passando por solicitações lentas para o proxy do Google SERP. Estamos a investigar a questão.
investigating
O Google SERP Proxy não está processando quase nenhum pedido ou é muito lento. Estamos a investigar a questão.
identified
The Google SERP proxy is working, but with slower-than-usual response times. We continue to investigate the issue.
resolved
The Google SERP Proxy is stabilized, and we continue to monitor its performance.
Traduzido automaticamente da atualização oficial do incidente.
Aumento da taxa de erro nos parâmetros de espera do ator
Início 26 Gouere 2026 da 06:53 UTC · 1h 4m
IssuesMinor incident
Componentes afetados
Actors
investigating
O modo de espera do ator tem uma taxa de erro mais alta e pode exigir mais tentativas do que o habitual. Estamos a investigar a causa.
https://docs.apify.com/actors/running/standby
resolved
O problema foi resolvido. O impacto foi uma taxa de erro aumentada na API Ator Standby, não outro componente foi afetado. Não houve paralisação durante o período do incidente.
Traduzido automaticamente da atualização oficial do incidente.
Desempenho degradado das operações da API devido a operações lentas do banco de dados
Início 21 Gouere 2026 da 14:49 UTC · 11h 49m
OutageCritical incident
Componentes afetados
API (api.apify.com)Actors
identified
Atualmente estamos investigando operações de timing para fora em nossa API causadas por operações de banco de dados lentos devido a alterações de cluster.
identified
Operações lentas de banco de dados continuam impactando nossos sistemas. O desempenho da API melhorou, mas as execuções do ator estão atualizando devido à capacidade reduzida do trabalhador.
monitoring
Estamos agora a acompanhar a situação. A capacidade do trabalhador melhorou e agora é capaz de lidar com a partida Ator executa.
investigating
Nosso desempenho de cluster de banco de dados degrada-se ainda mais, e toda a plataforma está enfrentando uma grande falha.
Continuaremos a informar-vos à medida que a situação avança.
identified
Identificámos a questão e estamos a trabalhar no sentido da recuperação. O sistema está operacional, mas a capacidade é limitada, resultando em Ator corre sendo tamponado no estado "pronto" e uma grande parte deles cronometrando.
identified
Continuamos trabalhando em uma solução para esse problema.
identified
Os actores estão agora totalmente operacionais, e o sistema está a processar todas as operações a tempo.
monitoring
Todos os sistemas estão operacionais. Esperamos que o banco de dados se recupere totalmente em 4 horas (1 em UTC).
Estamos monitorando o desempenho da plataforma. Pedimos desculpa por qualquer inconveniente que isto possa ter causado.
resolved
A base de dados está totalmente recuperada e todos os sistemas estão operacionais. Pedimos desculpa por qualquer inconveniente que isto possa ter causado. Estamos actualmente a implementar novas medidas para garantir que isto não volte a acontecer.
Traduzido automaticamente da atualização oficial do incidente.
Alto número de migrações executadas pelo ator
Início 21 Gouere 2026 da 06:52 UTC · 5h 1m
IssuesMinor incident
Componentes afetados
Actors
investigating
Um número maior que o usual de execução do ator está sendo migrado entre servidores, o que pode causar breves interrupções ou reiniciar algumas execuções. Estamos neste momento a investigar a questão.
identified
A causa das migrações elevadas do Ator foi identificada. Estamos a resolver a causa.
monitoring
Uma correção foi aplicada e migrações de execução do ator estão retornando ao normal. Pedimos desculpa por qualquer inconveniente que isto possa ter causado. Levamos este problema a sério e tomaremos medidas para evitar que tais questões ocorram no futuro.
resolved
Todos os sistemas estão operacionais, e pedimos desculpa por qualquer inconveniente que isto possa ter causado.
Traduzido automaticamente da atualização oficial do incidente.
Desempenho SERP degradado
Início 17 Gouere 2026 da 14:04 UTC · 6h 4m
IssuesMinor incident
Componentes afetados
SERP
investigating
Estamos vendo desempenho degradado dos pedidos do Google SERP. As respostas podem demorar mais do que o habitual. Estamos a investigar a questão.
resolved
A questão foi resolvida.
Tanto o tempo de resposta como a taxa de sucesso retornaram aos níveis normais.
Traduzido automaticamente da atualização oficial do incidente.
Degraded performance of webhooks
Início 4 Mezheven 2026 da 15:07 UTC · 2h 0m
IssuesMinor incident
Componentes afetados
Webhooks
investigating
We're investigating the issue.
identified
The issue has been identified, and we are resolving it.
monitoring
We have identified and resolved the root cause of the issue. No data loss occurred, as all webhooks are automatically retried. A backlog of pending webhooks remains and is currently being processed. We are monitoring the situation closely.
resolved
Webhooks are operational, and we apologize for any inconvenience this might have caused.
Degraded performance of API, Console, and Proxy
Início 15 Mae 2026 da 11:48 UTC · 17h 40m
IssuesMinor incident
Componentes afetados
API (api.apify.com)Console (console.apify.com)DatacenterResidentialSERP
investigating
We're investigating the issue.
investigating
We are continuing to investigate this issue.
monitoring
We have identified and resolved the current problems with our in-memory cache. We're monitoring the situation.
resolved
This incident has been resolved.
Proxy degradation
Início 14 Mae 2026 da 05:20 UTC · 2h 0m
OutageCritical incident
resolved
We experienced degraded performance on our proxy due to an unexpected increase in load. This caused slower response times for some users.
The issue lasted approximately 5 minutes and has been fully resolved. All systems are now operating normally.
We apologize for the inconvenience.
MCP: Failing OAuth sing-in from clients using CIMD with loopback redirects
Início 6 Mae 2026 da 20:08 UTC · 12h 18m
IssuesMinor incident
Componentes afetados
MCP server (mcp.apify.com)
identified
OAuth sign-in to mcp.apify.com from clients using CIMD with loopback redirects (currently Claude Code) is failing due to a regression.
Existing connections and other clients (claude.ai, Cursor, Codex) are unaffected (the later use DCR).
We are sorry for the inconvenience and working on a fix.
resolved
We have implemented a fix for the OAuth flow, and the connections are now working normally.
Outage of Key-value store
Início 5 Mae 2026 da 13:50 UTC · 45m
OutageCritical incident
Componentes afetados
Console (console.apify.com)
investigating
We're experiencing outage of key-value store. We're investigation the cause of the issue
monitoring
A fix has been implemented and we are monitoring the results.
resolved
We've resolved an issue where a key-value store API update caused some Actor runs to time out.
If your Actor run timed out you can get it back by resurrecting it. There was no data loss.
We sincerely apologize for any inconvenience this may have caused.
Degraded Console UI and API performance
Início 1 Mae 2026 da 11:23 UTC · 33m
IssuesMinor incident
Componentes afetados
API (api.apify.com)Console (console.apify.com)
identified
We have identified an issue causing degraded performance in the Console UI and in some API requests.
We have implemented a fix, and the performance should stabilize soon.
monitoring
Console UI and API performance should be back to standard levels.
We will monitor the situation while we investigate the incident's root cause.
resolved
This incident has been resolved.
Outage of API and Actors
Início 29 Ebrel 2026 da 12:35 UTC · 2h 38m
OutageMajor incident
Componentes afetados
API (api.apify.com)Console (console.apify.com)Actors
investigating
We're experiencing degraded performance. We're investigation the cause of the issue
investigating
We're experiencing a full outage of Actors and API. Actors might not be starting. Our engineering team is investigating the root cause of the issue.
investigating
We've identified the root cause of the issue, and our engineering team is monitoring the metrics. Console, Actors, and API should be stable now.
resolved
This incident has been resolved.
Apify API Degraded Performance
Início 8 Ebrel 2026 da 10:01 UTC · 23h 15m
OutageMajor incident
Componentes afetados
API (api.apify.com)Console (console.apify.com)Actors
investigating
We are investigating slow API response times due to underlying database issues.
identified
We’ve identified the root cause and have resolved a part of the issue, but the system has not yet fully stabilized.
The Actor Runs list endpoint (https://api.apify.com/v2/acts/:actorId/runs) remains the most impacted, along with related views in the Apify Console, where we are still actively working on a fix. Additional endpoints may also experience degraded performance.
At this time, we cannot provide an estimate for full resolution.
investigating
Our systems are currently experiencing a major disruption. We sincerely apologize and are actively investigating the root cause. We will provide updates as more information becomes available.
identified
Service has partially recovered, and we are currently experiencing degraded performance.
We are actively investigating the issue and working on a fix. We will continue to provide updates as more information becomes available.
monitoring
The Apify platform is fully recovered. The incident followed a database cluster sharding procedure that resulted in a performance impact on some operations. There was no data loss. The Actor run list API endpoint experienced performance issues between 10:00 and 20:30 UTC, followed by a partial outage of all services from 20:30 to 21:10.
Now everything is back to normal, and we are monitoring the situation. We are sorry for any inconvenience caused.
resolved
All systems are operational, and we apologize for any inconvenience this might have caused. We are currently implementing new measures to make sure that this won't happen again.
Security Incident Notification – March 6, 2026
Início 11 Meurzh 2026 da 12:48 UTC · 20h 46m
Pending
Componentes afetados
General
monitoring
We are informing you about a security incident that occurred on March 6, 2026. Based on our investigation to date, there is no indication that any customer data was affected or compromised. However, we want to share the information we have with you as part of our ongoing commitment to transparency.
What happened
At approximately 21:52 UTC on March 6, 2026, we detected that the GitHub account of one of our employees had been compromised as part of a broader, known malware campaign. The attacker used this access to inject malicious code into multiple branches across our GitHub repositories via force-pushed commits. Thanks to branch protection rules in place on our repositories, no changes were merged into any default or protected branches.
How we responded
Upon detection, we immediately suspended the affected account and blocked all associated access across our internal systems. Our engineering team then identified all affected branches and reverted every malicious commit. Full cleanup was completed by approximately 00:32 UTC on March 7, 2026.
What we have investigated
We have since conducted a thorough review of our GitHub audit logs, AWS CloudTrail logs, Google Workspace logs, and all other important resources. All activity reviewed was consistent with expected patterns — no unauthorized access, no suspicious logins, and no signs of data exfiltration were identified beyond the GitHub repository commits, which have been fully reverted. Despite no signs of malicious access, we also completed the rotation of secrets and the scan of all working machines used by Apify employees.
Impact on your data
Based on our investigation to date, there is no evidence that any customer data was accessed or affected by this incident. The attack was limited to source code repository branches, all of which were protected and have been restored.
We take the security of your data seriously and will continue analyzing the impact of the issue and monitoring for any further indicators of compromise. We will provide an update if our ongoing investigation reveals any new findings.
Please don't hesitate to reach out to [email protected] if you have any questions.
Sincerely,
The Apify security team
resolved
This incident has been resolved.
Degraded Datacenter Proxy Performance
Início 6 Meurzh 2026 da 17:27 UTC · 1h 37m
IssuesMinor incident
Componentes afetados
Datacenter
identified
We are currently experiencing degraded performance of the datacenter proxy.
The root cause has been identified and we are working on a fix.
resolved
Datacenter proxy performance has been fully restored.
We apologize for any inconvenience this may have caused.
Degraded residential proxy performance
Início 27 Genver 2026 da 04:10 UTC · 5h 27m
IssuesMinor incident
Componentes afetados
Residential
investigating
We are currently investigating an issue affecting residential proxies. Some requests are failing or timing out. Our team is actively working to identify the root cause and restore normal operation. Further updates will be provided as we learn more.
monitoring
The issue has been identified and a fix has been implemented. We are monitoring the system for further issues.
monitoring
We are continuing to monitor for any further issues.
resolved
This incident has been resolved.
Apify Console temporarily unvailable
Início 21 Genver 2026 da 15:17 UTC · 2m
OutageCritical incident
Componentes afetados
Console (console.apify.com)
identified
Apify Console is temporarily unavailable. We have identified the issue and are rolling out the fix. There is no data loss associated with this outage and Actor runs should not be affected.
resolved
All systems are operational, and we apologize for any inconvenience this might have caused. We are currently implementing new measures to make sure that this won't happen again.