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    Histórico de interrupções do Aqua

    21 Aqua incidents · Du 2020 — official updates, affected components, duration and resolution details.

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    Aqua Supply Chain Vulnerabilidade Scanning Service Disruption Notice

    Início 31 Eost 2026 da 17:18 UTC · 2h 12m

    OutageCritical incident
    Componentes afetados
    Supply Chain
    1. 31 Eost 2026 da 17:18 UTCinvestigating

      Desde aproximadamente 09:00 UTC em 31 de agosto de 2025, nosso serviço de Varredura da Cadeia de Abastecimento vem experimentando uma degradação. Isso está causando tempo limite de pipeline CI/CD e tempo limite na página Supply Chain. Nossa equipe está ativamente investigando e engajou as equipes internas relevantes para trabalhar em direção à resolução. Iremos partilhar actualizações à medida que estiverem disponíveis. Pedimos desculpa por qualquer inconveniente que isto esteja a causar.

    2. 31 Eost 2026 da 19:18 UTCidentified

      Aqua Supply Chain Vulnerability Scanning Service Disruption Notice - Atualização: Problema identificado Desde aproximadamente 09:00 UTC em 31 de agosto de 2025, nossa vulnerabilidade da cadeia de suprimentos O serviço de digitalização tem sofrido uma degradação, causando tempo limite de pipeline CI/CD e tempo limite na página Supply Chain. Atualização: Nossa equipe identificou a causa raiz como carga elevada na infraestrutura de digitalização, o que afetou o desempenho do banco de dados. Atualmente, uma correção está sendo aplicada e lançada. Continuaremos a fornecer atualizações à medida que a remediação progride. Pedimos desculpa pelo inconveniente contínuo.

    3. 31 Eost 2026 da 19:24 UTCmonitoring

      Aqua Supply Chain Vulnerability Scanning Service Disruption Notice - Atualização: Corrigir Aplicado Desde aproximadamente 09:00 UTC em 31 de agosto de 2025, nossa vulnerabilidade da cadeia de suprimentos O serviço de digitalização experimentou uma degradação, causando tempo limite de pipeline CI/CD e tempo limite na página Supply Chain. Actualização: A causa raiz - carga elevada no backend de digitalização impactando o desempenho do banco de dados foi abordada. Uma correção foi aplicada e o serviço está atualmente sob monitoramento ativo para confirmar a recuperação completa. Apresentaremos uma nova actualização assim que o incidente estiver totalmente resolvido. Pedimos desculpa pelo inconveniente que isto causou.

    4. 31 Eost 2026 da 19:30 UTCresolved

      Aqua Supply Chain Vulnerability Scanning Service Disruption Notice - Resolução Desde aproximadamente 09:00 UTC em 31 de agosto de 2025, nossa vulnerabilidade da cadeia de suprimentos O serviço de digitalização experimentou uma degradação, causando tempo limite de pipeline CI/CD e tempo limite na página Supply Chain. Atualização: A correção aplicada foi confirmada eficaz após um período de monitoramento ativo, e o serviço retornou à operação normal. O status do componente de digitalização da cadeia de suprimentos foi atualizado para operacional. Pedimos desculpa pela inconveniência que este incidente pode ter causado e agradecemos-lhe pela sua paciência.

    Traduzido automaticamente da atualização oficial do incidente.

    Aqua Supply Chain Vulnerabilidade Scanning Service Disruption Notice

    Início 31 Eost 2026 da 13:00 UTC · 0m

    OutageCritical incident
    1. 31 Eost 2026 da 17:15 UTCresolved

      Desde aproximadamente 09:00 UTC em 31 de agosto de 2025, nosso serviço de Varredura da Cadeia de Abastecimento vem experimentando uma degradação. Isso está causando tempo limite de pipeline CI/CD e tempo limite na página Supply Chain. Nossa equipe está ativamente investigando e engajou as equipes internas relevantes para trabalhar em direção à resolução. Iremos partilhar actualizações à medida que estiverem disponíveis. Pedimos desculpa por qualquer inconveniente que isto esteja a causar.

    Traduzido automaticamente da atualização oficial do incidente.

    Partial Service Degradation

    Início 20 Here 2025 da 15:01 UTC · 10h 51m

    IssuesMinor incident
    Componentes afetados
    Dynamic Threat Analysis (DTA) ScanningVulnerability ScanningCloud Account ScanningAqua Cloud API StatusAqua Cloud Console Status
    1. 20 Here 2025 da 15:01 UTCmonitoring

      We are currently experiencing issues with some internal systems due to an ongoing incident with our cloud provider. As a result, certain services or operations may be temporarily unavailable or perform slower than usual. Our public cloud provider is actively working to mitigate this issue on priority. We will continue to provide updates as more information becomes available. Thank you for your understanding.

    2. 20 Here 2025 da 23:49 UTCmonitoring

      We are continuing to monitor residual effects from the earlier cloud provider incident. Some users may experience occasional slow logins or degraded performance in certain areas of the product. Our team is actively investigating this behavior to confirm whether it is related to the prior outage or an internal issue. We will share further updates as soon as we have more information. Thank you for your patience and understanding.

    3. 21 Here 2025 da 01:52 UTCresolved

      The issues affecting login performance have been mitigated, and services are now operating normally. We continue to monitor the situation to ensure stability. Thank you for your patience and understanding.

    Aqua Image Vulnerability Scaning Service Disruption

    Início 1 Here 2025 da 08:00 UTC · 0m

    IssuesMinor incident
    1. 1 Here 2025 da 18:06 UTCresolved

      On October 1st, 2025, at approximately 08:10 AM UTC, our Container Image Scanning service experienced a performance degradation. This caused the resulting in partial impact on scanning requests. The Aqua team promptly identified the issue and engaged the India team for resolution. The incident was mitigated at 08:56 AM UTC on October 1st, 2025. We apologize for any inconvenience caused by this disruption. To prevent recurrence, we are enhancing our monitoring and alerting systems and implementing automated remediation measures where possible.

    Login to the system is currently unavailable

    Início 8 Gwengolo 2025 da 08:34 UTC · 2h 21m

    Pending
    1. 8 Gwengolo 2025 da 08:34 UTCinvestigating

      Login to the system is currently unavailable. Our team is investigating and working to restore access as quickly as possible.

    2. 8 Gwengolo 2025 da 09:14 UTCmonitoring

      The issue affecting logins has been identified and a fix has been implemented. We are currently monitoring the system to ensure stability.

    3. 8 Gwengolo 2025 da 10:55 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8 Gwengolo 2025 da 10:55 UTCresolved

      This incident has been resolved.

    UI Login Issue in us-east-1 – CSPM Outage Impact

    Início 30 Mezheven 2025 da 09:03 UTC · 19m

    OutageMajor incident
    Componentes afetados
    Dynamic Threat Analysis (DTA) ScanningVulnerability ScanningRemediation ServiceCloud Account ScanningReal-Time Events ServiceESEAqua Cloud API StatusAqua Cloud Console Status
    1. 30 Mezheven 2025 da 09:03 UTCinvestigating

      We're currently experiencing login issues with our production platform in the us-east-1 region (https://cloud.aquasec.com/). Our team is actively investigating and working to resolve the issue as quickly as possible. This disruption is due to an Aqua CSPM outage in us-east-1, which is affecting Aqua SaaS UI sign-ins. Although the console may be temporarily inaccessible, please note that deployed enforcers remain operational and workload protection is not impacted.

    2. 30 Mezheven 2025 da 09:22 UTCresolved

      This incident has been resolved.

    Potential Delays in Image Scanning in Workload Protection

    Início 28 Du 2024 da 13:47 UTC · 3h 19m

    IssuesMinor incident
    Componentes afetados
    Dynamic Threat Analysis (DTA) ScanningVulnerability ScanningRemediation ServiceCloud Account ScanningReal-Time Events ServiceESEAqua Cloud API StatusAqua Cloud Console Status
    1. 28 Du 2024 da 13:47 UTCinvestigating

      We are currently observing elevated scan queue activity in the Image Scanning feature within Workload Protection. As a result, you may experience slight delays in scan processing. Impact: While most scans are processing as expected, some may take longer than usual. All other Aqua platform functionalities remain unaffected. Next Steps: Our team is actively investigating the situation and working to ensure normal scan performance is restored as quickly as possible.

    2. 28 Du 2024 da 14:01 UTCidentified

      We have identified the root cause of elevated scan queue activity affecting the Image Scanning feature in Workload Protection. This may result in slight delays for some scan processes. Impact: While most scans are progressing as expected, some may experience minor delays. Other Aqua platform functionalities are operating normally. Current Status: Our team is actively working on implementing a fix to restore optimal scan performance.

    3. 28 Du 2024 da 14:33 UTCmonitoring

      We will be deploying a fix in the next 30 minutes to address the ongoing issue and we will closely monitor the system to ensure stability and performance.

    4. 28 Du 2024 da 17:06 UTCresolved

      The issue with the scan queue activity in the Image Scanning feature within Workload Protection has been resolved. The fix has been successfully deployed. All services are back to normal and fully operational.

    Partial Login Interruptions in US-EAST-1 Region

    Início 30 Here 2024 da 20:28 UTC · 41m

    Pending
    Componentes afetados
    Dynamic Threat Analysis (DTA) ScanningVulnerability ScanningRemediation ServiceCloud Account ScanningReal-Time Events ServiceAqua Cloud API StatusAqua Cloud Console Status
    1. 30 Here 2024 da 20:28 UTCidentified

      We are currently experiencing partial interruptions with login capabilities on our production platform in the US-EAST-1 region. This is due to throttling issues affecting our CSPM database.Our engineering team is actively working to mitigate the throttling issue in the CSPM database and restore full login functionality. Some users may still experience intermittent login difficulties.We apologize for the inconvenience and appreciate your patience as we work to resolve this issue.

    2. 30 Here 2024 da 21:10 UTCresolved

      The login issues in the US-EAST-1 region have now been fully resolved. All services are back to normal and fully operational.

    CSPM Service Degradation in EU region

    Início 25 Here 2024 da 11:44 UTC · 33m

    IssuesMinor incident
    Componentes afetados
    Remediation ServiceCloud Account ScanningReal-Time Events Service
    1. 25 Here 2024 da 11:44 UTCidentified

      We've identified an issue impacting CSPM service performance in the EU region. Customers may experience increased latency or service interruptions. Our engineering team is actively working on a resolution.

    2. 25 Here 2024 da 12:17 UTCresolved

      The CSPM service performance latency issue in the EU region has been resolved. All services are now fully functional and operational.

    CSPM Scanning Interruption in the US region

    Início 7 Here 2024 da 15:55 UTC · 4h 11m

    OutageMajor incident
    Componentes afetados
    Cloud Account Scanning
    1. 7 Here 2024 da 15:55 UTCidentified

      CSPM scanning is currently experiencing intermittent disruptions in the US region due to a database issue. This is preventing scans from running as expected. Users in the US may encounter delays or interruptions in CSPM scan results. We are actively working to resolve the database issue and restore normal CSPM scanning operations

    2. 7 Here 2024 da 20:06 UTCresolved

      The CSPM scanning issue has been successfully resolved, and all scanning operations are now fully functional and operational

    UI Login issue on asia-1 Region

    Início 29 Eost 2024 da 04:00 UTC · 0m

    OutageCritical incident
    1. 29 Eost 2024 da 10:13 UTCresolved

      We encountered UI login issues with our production platform in the Asia-1 region(https://asia-1.cloud.aquasec.com/). Our team worked diligently to address the problem and restore access. The platform team has swiftly resolved the issue, and the application is now fully operational and functional.

    CyberCenter Service Disruption

    Início 21 Eost 2024 da 20:30 UTC · 0m

    OutageMajor incident
    1. 27 Eost 2024 da 18:28 UTCresolved

      On August 21st, 2023, at approximately 8:30 PM UTC, our Container Image Scanning service experienced a major disruption due to a lambda function exceeding its ephemeral storage limit. The lambda, responsible for downloading and extracting a critical database for image scanning, was configured with 3GB of ephemeral storage. However, the extracted database size of 2.5GB, combined with the 500MB zip archive, exhausted the available storage, causing the lambda to enter a panic state. This resulted in a service outage, impacting container image scanning capabilities. Although monitoring was in place for various components, an alert specifically based on lambda panics was missing, delaying proactive identification and remediation. The Aqua Fields team promptly identified the issue and engaged the on-call channel. However, due to the unavailability of the US team and the late hour in India, response time was impacted. The India team resolved the incident at 10:52 PM UTC on August 21st by increasing the lambda's ephemeral storage. We apologize for any inconvenience caused by this disruption. We are taking steps to improve our monitoring and alerting capabilities, including implementing automated remediation where possible, to prevent similar incidents in the future.

    Login issue to Aqua SaaS Platform

    Início 25 Mae 2024 da 20:16 UTC · 46m

    IssuesMinor incident
    Componentes afetados
    Dynamic Threat Analysis (DTA) ScanningVulnerability ScanningRemediation ServiceCloud Account ScanningReal-Time Events ServiceESEAqua Cloud API StatusAqua Cloud Console Status
    1. 25 Mae 2024 da 20:16 UTCidentified

      The Aqua Cloud Platform is using LaunchDarkly for Feature Flag toggles. LaunchDarkly experienced a problem with their platform, which is under investigation by LaunchDarkly team. https://status.launchdarkly.com/. Sorry for the inconvenient, we will update soon.

    2. 25 Mae 2024 da 20:35 UTCidentified

      Login to Aqua SaaS Platform back to normal in all regions. Unfortunetly you may experience some UI issues due to the LaunchDarkly incident.

    3. 25 Mae 2024 da 20:45 UTCmonitoring

      All users are now able to log in and access the Aqua SaaS Platform. We are continuing to monitor.

    4. 25 Mae 2024 da 21:01 UTCresolved

      This incident has been resolved.

    Aqua Production Login Page Outage

    Início 2 Mae 2024 da 06:38 UTC · 1h 17m

    OutageMajor incident
    Componentes afetados
    Dynamic Threat Analysis (DTA) ScanningVulnerability ScanningRemediation ServiceCloud Account ScanningReal-Time Events ServiceESEAqua Cloud API StatusAqua Cloud Console Status
    1. 2 Mae 2024 da 06:38 UTCinvestigating

      We are currently experiencing an outage affecting login capabilities on our production platform across geographies as a result of an ongoing issue with the jsDelivr CDN. Our team is tirelessly working to resolve the issue and restore access.

    2. 2 Mae 2024 da 07:34 UTCidentified

      We identified the issue and the fix will be implemented soon.

    3. 2 Mae 2024 da 07:56 UTCresolved

      We have restored the services, Application is now operational & fully functional.

    Outage of Aqua CSPM DB in us-east-1

    Início 10 Ebrel 2024 da 08:36 UTC · 2h 35m

    IssuesMinor incident
    Componentes afetados
    Dynamic Threat Analysis (DTA) ScanningVulnerability ScanningCloud Account ScanningReal-Time Events ServiceESEAqua Cloud API StatusAqua Cloud Console Status
    1. 10 Ebrel 2024 da 08:36 UTCinvestigating

      Due to the outage of Aqua CSPM DB in us-east-1, we are experiencing service disruptions in our Aqua SaaS main service. Service impact: Due to the Aqua CSPM outage in us-east-1, Aqua SaaS Service including sign-in and scan reporting, as well as all other pages in the Aqua UI are experiencing high latency and error rates. While the console may not be accessible, deployed enforcers are still running, and workload protection is not impacted.

    2. 10 Ebrel 2024 da 08:37 UTCinvestigating

      We are continuing investigating this issue , we found the root cause.

    3. 10 Ebrel 2024 da 08:38 UTCidentified

      The issue has been identify and fix was implemented successfully.

    4. 10 Ebrel 2024 da 08:39 UTCmonitoring

      A fix was implemented and now we are monitoring closely CSPM services

    5. 10 Ebrel 2024 da 11:11 UTCresolved

      This incident has been resolved.

    AWS US-EAST-1 Outage

    Início 13 Mezheven 2023 da 19:41 UTC · 1h 27m

    OutageMajor incident
    Componentes afetados
    Dynamic Threat Analysis (DTA) ScanningVulnerability ScanningCloud Account ScanningReal-Time Events ServiceESEAqua Cloud API StatusAqua Cloud Console Status
    1. 13 Mezheven 2023 da 19:41 UTCinvestigating

      Due to the outage of AWS us-east-1, we are experiencing service disruptions in our Aqua SaaS main service. AWS Health Status page: https://health.aws.amazon.com/health/status Service impact: Due to the AWS outage in us-east-1, Aqua SaaS Service including sign-in and scan reporting, as well as all other pages in the Aqua UI are experiencing high latency and error rates. While the console may not be accessible, deployed enforcers are still running, and workload protection is not impacted.

    2. 13 Mezheven 2023 da 21:07 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13 Mezheven 2023 da 21:08 UTCresolved

      We are pleased to inform you that our services have been restored and Aqua Console is now available. We apologize for any inconvenience caused by the AWS US-EASR-1 Outage disruption AWS Health Status page: https://health.aws.amazon.com/health/status All systems are now functioning as expected. If you continue to experience any issues or have any concerns, please don't hesitate to contact our support team at support.aquasec.com. We are here to assist you and ensure a smooth experience using our services. Thank you for your continued trust and support.

    Workload Protection is not accessible in the Europe region

    Início 22 Mae 2023 da 12:42 UTC · 13m

    Pending
    Componentes afetados
    Real-Time Events Service
    1. 22 Mae 2023 da 12:42 UTCresolved

      This incident has been resolved.

    AWS us-east-1 outage December 07 2021

    Início 7 Kerzu 2021 da 20:48 UTC · 12h 7m

    OutageMajor incident
    Componentes afetados
    Aqua Cloud Console Status
    1. 7 Kerzu 2021 da 20:48 UTCinvestigating

      Due to AWS outage on us-east-1 we are experiencing service disruptions: https://status.aws.amazon.com

    2. 7 Kerzu 2021 da 20:51 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 Kerzu 2021 da 08:55 UTCresolved

      This incident has been resolved.

    Aqua Wave is Monitoring Elevated Azure AD Error Rates

    Início 15 Meurzh 2021 da 20:54 UTC · 57m

    IssuesMinor incident
    Componentes afetados
    Cloud Account Scanning
    1. 15 Meurzh 2021 da 20:54 UTCinvestigating

      Microsoft AD appears to be experiencing a global outage, which is impacting Aqua's ability to obtain credentials needed to perform CSPM scans. During this time, scan reports may be delayed or incomplete.

    2. 15 Meurzh 2021 da 21:51 UTCresolved

      The Azure AD incident appears to be largely resolved and CSPM scans are completing as scheduled at this point. Please note that you may continue to see "New Risk" alerts if the scan checks have toggled between "unknown" and failing states.

    AWS Outage Impacting Wave Services

    Início 25 Du 2020 da 15:02 UTC · 8h 31m

    OutageMajor incident
    Componentes afetados
    Remediation ServiceCloud Account ScanningReal-Time Events Service
    1. 25 Du 2020 da 15:02 UTCmonitoring

      Aqua Wave is currently monitoring elevated error rates from some AWS APIs. These errors are preventing Aqua Wave from running complete scans, so we have temporarily disabled scheduled scans.

    2. 25 Du 2020 da 15:22 UTCmonitoring

      The AWS outage is also impacting Cognito, which may affect the ability to sign in using SSO. If you require a break-glass user and do not currently have one, please contact our support.

    3. 25 Du 2020 da 15:40 UTCmonitoring

      We are continuing to monitor elevated AWS error rates affecting CloudWatch, Cognito, Kinesis, and other services (see the AWS status page for more information: https://status.aws.amazon.com/). This is currently impacting Aqua Wave in the following ways: - Sign in via SAML/SSO may be degraded. Standard sign in is not impacted. - Scheduled background scans may be delayed - Scans may produce "new risk" or "unknown" results for impacted services

    4. 25 Du 2020 da 15:49 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 25 Du 2020 da 17:08 UTCmonitoring

      We are continuing to monitor increased error rates from AWS in us-east-1. At this time, Aqua Wave's core APIs are not impacted, but background scanning continues to remain affected due to the use of AWS CloudWatch APIs.

    6. 25 Du 2020 da 18:47 UTCmonitoring

      We are continuing to monitor elevated AWS error rates across numerous AWS services. All Aqua Wave APIs are currently functioning as expected. CSPM background scans continue to run at a reduced interval. Technical details: CSPM background scans are normally triggered by CloudWatch Event rules, which are currently not operational due to an outage in AWS us-east-1. However, our failover workflow has been implemented which will continue to trigger these scans at reduced capacity until AWS CloudWatch is fully restored in us-east-1. During this time, you may find that scan reports are delayed. For example, if your scan is scheduled to run hourly, it may run 10-15 minutes after the hour at staggered intervals instead. CSPM Real-Time Events are typically triggered via CloudWatch Event rules deployed in the user environment. You may see delayed or missing events in us-east-1 during the outage window as these rules are unlikely to be triggered. The CSPM Real-Time Events service is still operational and available to receive the events that are sent. AWS CloudTrail is also experiencing a partial outage which may result in delayed or missing delivery of events from source AWS accounts to Aqua Wave.

    7. 25 Du 2020 da 20:06 UTCmonitoring

      Aqua Wave is continuing to monitor an ongoing incident in AWS. The impact is currently limited to CSPM background scan schedules and the triggering of real-time events from user accounts in us-east-1. We will continue to provide updates when we have new information to share, but at this point, will not publish any new updates unless we receive a status change from AWS or different issues are detected.

    8. 25 Du 2020 da 23:32 UTCresolved

      AWS services appear to be recovering and at this time, all core Aqua Wave functionality has returned to normal operation.