Histórico de interrupções do Argyle

1. 4 Gwengolo 2026 da 14:22 UTCinvestigating

   Estamos vendo um aumento da taxa de erro nos terminais /v2/open-banking. Os pedidos estão falhando a uma taxa acima da linha de base normal, impactando conexões de contas bancárias abertas e recuperação de dados para usuários afetados.

2. 4 Gwengolo 2026 da 14:33 UTCmonitoring

   Identificámos o problema e implantámos uma solução através de uma nova versão. As taxas de erro em /v2/open-banking retornaram à linha de base e as solicitações estão tendo sucesso normalmente. Estamos a transferir este incidente para monitorização enquanto confirmamos que a correção se mantém. Não se espera mais impacto do cliente. Resolveremos o incidente se as métricas permanecerem estáveis

3. 4 Gwengolo 2026 da 18:47 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 1 Gwengolo 2026 da 15:09 UTCidentified

   O endpoint Paystubs está atualmente indisponível. Identificamos a causa como um incidente de vendedor. Estamos a trabalhar em possíveis soluções.

2. 1 Gwengolo 2026 da 15:30 UTCidentified

   Continuamos trabalhando em uma solução para esse problema.

3. 1 Gwengolo 2026 da 15:34 UTCidentified

   O endpoint paystubs foi restaurado deslocando o tráfego para zonas não afetadas. O incidente do fornecedor subjacente ainda está em curso, mas neste ponto o único impacto remanescente é a latência ligeiramente elevada do processamento de dados. Continuaremos a monitorar e fornecer atualizações à medida que o incidente do fornecedor progride.

4. 1 Gwengolo 2026 da 16:17 UTCmonitoring

   O vendedor confirmou que o incidente está resolvido para a região onde operamos. Todos os endpoints afetados, incluindo buystubs, estão de volta às taxas de erro normais e a latência do processamento de dados recuperou. Estamos a monitorizar para confirmar a estabilidade total antes de encerrar este incidente.

5. 1 Gwengolo 2026 da 17:28 UTCresolved

   Todos os endpoints afetados estão totalmente operacionais e o incidente do fornecedor é resolvido para nossa região. Este incidente está agora resolvido. Obrigado pela vossa paciência.

Traduzido automaticamente da atualização oficial do incidente.

1. 28 Eost 2026 da 16:42 UTCidentified

   Estamos tendo taxas de erro elevadas para as ordens enviadas através da integração Encompass devido a um incidente a montante que afeta a plataforma Encompass. As ordens podem falhar ou ser adiadas até que o serviço seja restaurado.

2. 28 Eost 2026 da 17:08 UTCmonitoring

   Os serviços Encompass foram restaurados e as encomendas estão a processar com sucesso. Estamos monitorando os resultados para confirmar a recuperação total.

3. 28 Eost 2026 da 18:05 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 15 Eost 2026 da 01:12 UTCidentified

   We are currently experiencing elevated error rates resulting from an ogoing incident from a service provider.

2. 15 Eost 2026 da 01:48 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 Eost 2026 da 02:20 UTCresolved

   This incident has been resolved.

1. 11 Eost 2026 da 19:30 UTCinvestigating

   We are currently investigating this issue.

2. 11 Eost 2026 da 22:07 UTCidentified

   The issue has been identified as UI rendering limitation. The underlying data is synchronizing normally. We are working on a fix.

3. 11 Eost 2026 da 22:18 UTCmonitoring

   Fix has been implemented and released. Encompass plugin application might need a refresh of the page for new version to load and display documents again.

4. 12 Eost 2026 da 08:33 UTCresolved

   Incident has been resolved.

1. 30 Gouere 2026 da 12:27 UTCidentified

   Estamos monitorando a entrega degradada de pedidos submetidos através da integração da Encompass, causada por uma queda a montante na plataforma Encompass. As ordens enviadas através da Encompass podem falhar ou ser adiadas até que o serviço seja restaurado.

2. 30 Gouere 2026 da 14:14 UTCmonitoring

   Os serviços essenciais da Encompass foram restaurados com transações que passaram com sucesso para muitos clientes. Validações sendo concluídas através dos componentes restantes. Os pedidos enviados através da Encompass podem ser atrasados para alguns clientes até que o serviço seja totalmente restaurado.

3. 31 Gouere 2026 da 09:40 UTCresolved

   Todos os sistemas funcionando normalmente

Traduzido automaticamente da atualização oficial do incidente.

1. 7 Gouere 2026 da 18:04 UTCresolved

   We experienced elevated errors rates in the Account Owner details in Argyle Banking. This was resolved on July 6th at 2:05pm EST.

1. 19 Du 2025 da 22:17 UTCinvestigating

   We are currently experiencing delay on webhooks. We are actively investigating and working to mitigate this issue.

2. 19 Du 2025 da 22:39 UTCinvestigating

   We have identified report generation is also presenting a higher error rate than usual. We are still actively investigating and working to mitigate this issue.

3. 20 Du 2025 da 00:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 Du 2025 da 11:47 UTCresolved

   This incident has been resolved.

1. 18 Du 2025 da 12:04 UTCinvestigating

   We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.

2. 18 Du 2025 da 12:26 UTCmonitoring

   Issue has been identified with a service provider. Error rates have returned to normal but we will keep monitoring to assure no further problems arise.

3. 18 Du 2025 da 19:34 UTCresolved

   This incident has been resolved.

1. 6 Du 2025 da 16:17 UTCinvestigating

   We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.

2. 6 Du 2025 da 16:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 Du 2025 da 16:43 UTCresolved

   This incident has been resolved.

1. 18 Gwengolo 2025 da 15:26 UTCinvestigating

   We are currently experiencing elevated error rates in console. We are actively investigating and working to mitigate this issue.

2. 18 Gwengolo 2025 da 15:51 UTCmonitoring

   A fix has been implemented and we will continue to monitor to make sure no further issues occur.

3. 18 Gwengolo 2025 da 16:17 UTCresolved

   This incident has been resolved.

1. 12 Mezheven 2025 da 18:19 UTCinvestigating

   We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.

2. 12 Mezheven 2025 da 18:25 UTCinvestigating

   We are continuing to investigate this issue.

3. 12 Mezheven 2025 da 18:41 UTCidentified

   We’ve identified the source of the elevated error rates as an issue with some of our cloud infrastructure providers. This is causing intermittent failures across several services. We’ve contacted the provider and are actively working on mitigation while they address the underlying problem.

4. 12 Mezheven 2025 da 20:36 UTCmonitoring

   The incidents with cloud providers have stabilized. Services are coming back but we there is still slightly increased latency and error rates due to backlogs.

5. 12 Mezheven 2025 da 20:48 UTCmonitoring

   Error rates and latency are back to normal. We will keep monitoring to make sure everything works smoothly.

6. 12 Mezheven 2025 da 21:54 UTCresolved

   This incident has been resolved.

1. 18 Gwengolo 2024 da 21:27 UTCinvestigating

   We are currently experiencing elevated error rates in console. We are actively investigating and working to mitigate this issue.

2. 18 Gwengolo 2024 da 22:01 UTCmonitoring

   An apparent issue with our hosting provider service no longer reports errors for console. We will continue monitoring to make sure it stays stable.

3. 19 Gwengolo 2024 da 00:34 UTCresolved

   This incident has been resolved.

1. 13 Eost 2024 da 17:17 UTCinvestigating

   We are experiencing elevated error rates in Encompass LOS integration

2. 13 Eost 2024 da 18:14 UTCmonitoring

   A fix has been implemented and we are monitoring the situation.

3. 13 Eost 2024 da 18:50 UTCresolved

   Incident has been resolved.

1. 29 Mae 2024 da 13:59 UTCinvestigating

   We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.

2. 29 Mae 2024 da 14:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 Mae 2024 da 17:28 UTCresolved

   This incident has been resolved.

1. 17 Mae 2024 da 00:05 UTCinvestigating

   We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue. Current expected impact is delayed data and an elevated error rate for authentication of new accounts.

2. 17 Mae 2024 da 00:23 UTCmonitoring

   A fix has been implemented and all systems are operational. We will continue monitoring to make sure systems are not impacted.

3. 17 Mae 2024 da 01:55 UTCresolved

   This incident has been resolved.

1. 20 Meurzh 2024 da 12:08 UTCinvestigating

   We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.

2. 20 Meurzh 2024 da 12:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 Meurzh 2024 da 13:04 UTCresolved

   This incident has been resolved.

1. 5 Meurzh 2024 da 15:52 UTCinvestigating

   We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.

2. 5 Meurzh 2024 da 15:59 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 5 Meurzh 2024 da 16:19 UTCresolved

   This incident has been resolved.

1. 24 Genver 2024 da 20:55 UTCinvestigating

   We are currently experiencing delays with file upload processing, it might take longer for users to upload files and for file synchronizations to complete.

2. 24 Genver 2024 da 22:25 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 Genver 2024 da 00:20 UTCresolved

   This incident has been resolved.

1. 30 Kerzu 2023 da 11:28 UTCinvestigating

   We are currently experiencing issues connecting accounts. We are actively investigating and working to mitigate this issue.

2. 30 Kerzu 2023 da 12:11 UTCresolved

   The account connection issues have been resolved.