30 Attio incidents · Genver 2024 — official updates, affected components, duration and resolution details.
Foi identificado um problema. Identificamos a causa básica e nossa equipe está trabalhando para resolver o problema o mais rápido possível.
A questão está agora resolvida. Lamentamos qualquer inconveniente causado.
Traduzido automaticamente da atualização oficial do incidente.
Estamos investigando relatórios de atrasos para atribuir invalidações, nossa equipe está trabalhando para resolver o problema o mais rápido possível.
Identificamos a causa dos atrasos nas atualizações de fórmulas e estamos trabalhando através do backlog. Algumas fórmulas podem continuar a mostrar valores desatualizados até que o processamento seja alcançado.
Uma correção foi aplicada e atualizações de fórmula estão processando normalmente novamente. O atraso restante está a recuperar e esperamos que fique claro na próxima hora.
O problema que causa atrasos nas atualizações de fórmulas já foi resolvido, e o backlog foi totalmente processado. Lamentamos qualquer inconveniente causado.
Traduzido automaticamente da atualização oficial do incidente.
Identificamos um problema que está causando um atraso em todos os fluxos de trabalho. Estamos trabalhando para retomar o processamento o mais rápido possível e pedir desculpas por qualquer inconveniente causado.
Continuamos a responder a um incidente que afeta a execução do bloco de fluxo de trabalho e a entrega do webhook.
Estamos continuando a responder a problemas com a execução do fluxo de trabalho e entrega webhook. Também estamos cientes do impacto potencial para os subsistemas importação / exportação, bem como Ask Attio. Estamos trabalhando para restaurar a disponibilidade de serviço.
O problema que afeta a execução do fluxo de trabalho e a entrega do webhook já foi resolvido. Lamentamos qualquer inconveniente causado.
Traduzido automaticamente da atualização oficial do incidente.
Estamos a investigar relatórios de problemas de disponibilidade de plataformas. Atualmente estamos investigando a causa básica e nossa equipe está trabalhando para resolver o problema o mais rápido possível.
Nossa equipe implantou uma correção para o problema e atualmente estão monitorando o sistema para garantir que o problema seja resolvido.
A questão identificada já foi resolvida. Nossa equipe implantou uma correção para o problema e atualmente estão monitorando o sistema para garantir que o problema seja resolvido.
A questão está agora resolvida. Lamentamos qualquer inconveniente causado.
Traduzido automaticamente da atualização oficial do incidente.
Estamos a investigar relatórios de fluxos de trabalho que não disparam. Atualmente estamos investigando a causa básica e nossa equipe está trabalhando para resolver o problema o mais rápido possível.
Foi identificado um problema. Identificamos a causa básica e nossa equipe está trabalhando para resolver o problema o mais rápido possível.
Nossa equipe implantou uma correção para o problema e atualmente estão monitorando o sistema para garantir que o problema seja resolvido.
Entre 16:33 e 18:01 UTC em 21 de julho de 2026, alguns fluxos de trabalho não conseguiram disparar corretamente. ** O que aconteceu:** Uma mudança de configuração de infraestrutura implantada pouco antes do incidente causar um erro ao criptografar o conteúdo de fluxos de trabalho recém-recebidos, o que causou alguns gatilhos de fluxo de trabalho não serem executados corretamente. ** O que fizemos:** Revertemos a alteração e corrigimos a configuração de infraestrutura subjacente. Todos os gatilhos de fluxo de trabalho impactados retomaram o processamento normalmente às 18:01 UTC, e desde então os gatilhos confirmados estão funcionando corretamente. Continuamos a investigar as operações de recuperação desencadeadas durante este período de tempo. Atualizaremos esta página assim que tivermos uma atualização.
A questão foi agora resolvida e nós temos notificado diretamente todos os clientes que foram impactados por esta falha. Lamentamos qualquer inconveniente causado.
Traduzido automaticamente da atualização oficial do incidente.
We're investigating reports of intimitent errors across some platform features. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.
We've identified the issue caused by an upstream provider - our team is working to mitigate the issue as quickly as possible.
The issue has now been resolved. We apologize for any inconvenience caused.
We’re addressing an issue where some users may be unable to view email content (and in some cases access other stored content like call recordings, file uploads, or exports). We’ve identified the problem and we’re working on a fix now.
The issue has been resolved. Our team deployed a fix and is monitoring the system to confirm stability. The disruption occurred 08:34 - 09:48 and 10:26 - 10:40 UTC.
The issue has now been resolved. We’re sorry for any inconvenience caused.
The Attio team has identified a spike in errors when querying records and lists. Users may experience errors when loading record and list views or when using query endpoints on the public API. We are currently investigating the root cause and working to resolve the issue as quickly as possible.
The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We're investigating reports of intimitent platform availability issues. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.
We’re currently experiencing service degradation due to an issue with one of our upstream providers. We’re working closely with them to restore full functionality as soon as possible.
We are continuing to work with our upstream provider as they work toward a full resolution. We’ll share further updates as soon as more information becomes available.
Our upstream provider has resolved the underlying issue, and the platform is now available again. We’re currently working through a backlog of background tasks, but all core functionality has been restored
The issue has now been resolved. We apologize for any inconvenience caused.
We are investigating a system outage that is affecting our realtime sync engine. The realtime engine is responsible for updating information in the UI of our applications as changes are received by our backend. As a workaround, refreshing the page will ensure the latest information is available in the UI.
The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
The issue has now been resolved. We’re sorry for any inconvenience caused.
An issue has been identified causing elevated latency in the web app & api. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.
We have identified the root cause and our team is working to resolve the issue as quickly as possible.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We're aware of an issue with a downstream provider that is impacting platform availability. Our team is working to resolve the issue as quickly as possible.
We're currently investigating a major issue with one of our infrastructure providers that's resulting in increased latency for users. A small subset of users may also be unable to access the platform entirely. We're working to resolve this as quickly as possible and will continue to provide updates.
We're seeing signs of recovery and are closely monitoring the situation. We'll continue to share updates as we receive them from our infrastructure provider.
The platform is now fully operational. We’re continuing to monitor our infrastructure provider for any further updates and ongoing stability. Thank you for your patience while we resolved the issue.
We have identified an issue that is causing delays in the delivery of outbound email traffic across all email sending functionality (including sequences). The team is actively investigating the root cause of the issue and working to establish mitigations.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We are currently investigating reports of platform availability issues, our team is working to resolve the issue as quickly as possible.
The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
The issue has now been resolved. We’re sorry for any inconvenience caused.
An issue has been been identified with our Developer API returning an elevated number of 5xx class errors. Our team is currently investigating and we are working to resolve the issue as quickly as possible.
The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
The issue has now been resolved. We’re sorry for any inconvenience caused.
An issue has been been identified. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.
An issue has been been identified. We have identified the root cause and our team is working to resolve the issue as quickly as possible.
Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is fully resolved.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We are currently investigating a delay in our search indexing system when records are created or updated.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We are aware of an issue affecting the speed of CSV Imports. Our team are currently working to resolve the issue.
The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We are investigating reports of some Workflows experiencing a delay in executing.
The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
The issue has now been resolved. We’re sorry for any inconvenience caused.
