Histórico de interrupções do Beamery

1. 23 Gwengolo 2026 da 09:34 UTCinvestigating

   Atualmente estamos investigando algumas imprecisões (dados ultrapassados) em relatórios dentro do nosso recurso de relatórios. Nenhum dado foi perdido e forneceremos uma atualização assim que possível. As nossas desculpas por qualquer inconveniente causado, Engenharia de vigas

2. 24 Gwengolo 2026 da 08:21 UTCidentified

   Identificamos o problema e iniciamos uma atualização de dados em todos os ambientes de produção para corrigir as imprecisões dentro dos relatórios. Nós forneceremos uma atualização adicional sobre timelines para conclusão no final desta semana. As nossas desculpas por qualquer inconveniente causado, Engenharia de vigas

3. 24 Gwengolo 2026 da 13:50 UTCidentified

   Os relatórios sobre os inquilinos privados e da UE no âmbito do CRM devem agora ser fixados e conter dados precisos. Os relatórios dos inquilinos americanos ainda estão em andamento e uma atualização será fornecida o mais rapidamente possível. As nossas desculpas por qualquer inconveniente causado, Engenharia de vigas

4. 28 Gwengolo 2026 da 13:27 UTCmonitoring

   Todos os relatórios de Tenants devem agora ser fixados com dados precisos. As nossas desculpas por qualquer inconveniente causado, Engenharia de vigas

5. 30 Gwengolo 2026 da 12:18 UTCresolved

   Esta questão está agora resolvida. Obrigado pela paciência. Engenharia de vigas

Traduzido automaticamente da atualização oficial do incidente.

1. 1 Gwengolo 2026 da 14:27 UTCinvestigating

   Estamos a investigar relatórios de utilizadores da UE a serem reencaminhados para páginas de login dos EUA ao acederem ao login da [página inicial do Beamery](https://beamery.eu/ "Homepage do Beamery"). Se você está experimentando este problema, por favor use este link para login: [https://login.beamery.eu/sso](https://login.beamery.eu/sso "https://login.beamery.eu/sso")

2. 1 Gwengolo 2026 da 15:18 UTCresolved

   Identificámos e corrigimos uma questão que levou alguns utilizadores da UE a serem reencaminhados para a página de login [beamery.com](http://beamery.com) em vez de [beamery.eu](http://beamery.eu "beamery.eu). A correção está agora ao vivo e nenhuma ação é necessária para a maioria dos usuários. Se você ainda estiver sendo enviado para a página de login errada, este é um redirecionamento em cache mantido em seu navegador em vez de uma falha contínua. Para resolvê-lo, ou limpar o cache do navegador ou ir diretamente para sua página de login regional: • UE: [https://login.beamery.eu/sso](https://login.beamery.eu/sso "https://login.beamery.eu/sso") • EUA: [https://login.beamery.com/sso](https://login.beamery.com/sso "https://login.beamery.com/sso") Abrir a página em uma janela privada ou incógnita também ignorará o redirecionamento em cache se você preferir não limpar seu cache.

Traduzido automaticamente da atualização oficial do incidente.

1. 20 Eost 2026 da 08:08 UTCinvestigating

   Estamos passando por problemas de análise de currículos, nossa equipe está investigando atualmente. Nenhum CV está sendo perdido e vamos reprocessar tudo o mais rápido possível. Obrigado pela vossa paciência. Engenharia de vigas

2. 20 Eost 2026 da 14:45 UTCmonitoring

   A análise do CV foi agora retomada. Estamos re-processando análises falhadas e não esperamos qualquer perda de dados. Obrigado pela compreensão, Engenharia de vigas

3. 20 Eost 2026 da 18:14 UTCresolved

   A análise de CV está operacional desde as 14:21 UTC. Todos os CVs que falharam na análise entre 18:30 UTC em 19 de agosto e depois foram reprocessados. As nossas desculpas por qualquer inconveniente causado, Engenharia de vigas

Traduzido automaticamente da atualização oficial do incidente.

1. 18 Mezheven 2026 da 10:46 UTCinvestigating

   We are investigating reports that some CRM system-generated emails may be delivered to recipients' spam or junk folders rather than their inboxes. This does not affect outbound candidate-facing emails, which are sending and delivering as normal. We will provide an update as soon as we have more information.

2. 18 Mezheven 2026 da 11:01 UTCmonitoring

   We have implemented a fix for the affected CRM system-generated emails and are now monitoring deliverability to confirm messages are reaching inboxes as expected. As a precaution, we are also carrying out a final sweep to check for any other areas that may have been impacted. Outbound candidate-facing emails remain unaffected throughout. We will confirm once the fix is fully verified.

3. 18 Mezheven 2026 da 12:55 UTCresolved

   The issue affecting deliverability of some CRM system-generated emails has been resolved. Our final sweep confirmed no other areas were impacted, and outbound candidate-facing emails were unaffected throughout. Deliverability has returned to normal. Thank you for your patience.

1. 6 Mae 2026 da 20:39 UTCidentified

   We're currently experiencing a delay in data synchronization in our Sandbox (US) environment due to an issue with one of our database nodes provided by our cloud infrastructure provider. **What this means for you** Features that rely on search indexing — including People Grid, recipes, and related functionality — may temporarily display or operate on outdated data. **Impact** • No data loss is expected. • Updates made during this period are not lost; they will be processed once synchronization resumes. • Other Sandbox functionality remains available and production environments are not impacted. We are actively monitoring the recovery of the affected node, after which data synchronization will automatically resume and catch up on any pending updates. We'll post further updates as the situation progresses. Thank you for your patience.

2. 6 Mae 2026 da 21:13 UTCmonitoring

   Data synchronization in our Sandbox (US) environment has been restored and is now processing normally. Any backlog has been fully caught up, and there is no longer any customer impact. Features that rely on search indexing — including People Grid, recipes, and related functionality — are once again operating on up-to-date data. We are continuing to monitor the environment closely while the underlying infrastructure recovery completes in the background. This work is not expected to affect service. Thank you for your patience.

3. 7 Mae 2026 da 09:02 UTCresolved

   The earlier data synchronization issue in our Sandbox (US) environment has been fully resolved. All services are operating normally, and features relying on search indexing, including People Grid, recipes, and related functionality, are running on up-to-date data. No data was lost during the incident, and all delayed updates have been successfully processed. Thank you for your patience while we worked through this.

1. 17 Meurzh 2026 da 16:15 UTCinvestigating

   Beamery Engineering team has been alerted to an increase in CPU usage in our ElasticSearch cluster, the issue is being investigated. Search results may respond slower than normal.

2. 17 Meurzh 2026 da 16:59 UTCidentified

   The team have identified a spike in Recipe usage as the root cause to the increased CPU. Additional resource is being deployed to support the increased load.

3. 17 Meurzh 2026 da 19:26 UTCidentified

   CPU usage on the ElasticSearch cluster continues to be high despite remediations, the Beamery Engineering team have made further adjustments to bring this down. Recipe process time is expected to be reduced.

4. 17 Meurzh 2026 da 23:17 UTCmonitoring

   Load is coming down following updates and normal service is expected to resume soon. The Beamery Engineering team are continuing to monitor the performance.

5. 18 Meurzh 2026 da 09:35 UTCresolved

   Elastic CPU returned to normal following mitigations, normal service resumed.

1. 19 Cʼhwevrer 2026 da 16:25 UTCinvestigating

   Individual Events cannot be accessed via the Events Tab in the Beamery UI at this time. Beamery engineering is actively investigating a resolution to this issue.

2. 19 Cʼhwevrer 2026 da 16:54 UTCresolved

   Beamery Engineering team has now released a fix for this issue, and access to events UI is now restored as expected.

1. 13 Cʼhwevrer 2026 da 17:18 UTCinvestigating

   We are currently experiencing disruptions across our Workday Integration caused by service outages to Workday, specifically affecting the WD3 and WD3 Non-Prod hosts. Our engineering team is actively investigating this issue and monitoring the situation.

2. 16 Cʼhwevrer 2026 da 09:37 UTCresolved

   As of 03:00 UTC on 14th February, the service outage experienced by Workday is no longer occurring. The Beamery<>Workday Integration is functioning as expected. Please reach out to [email protected] if you have any queries.

1. 14 Genver 2026 da 22:00 UTCinvestigating

   We are aware of issues, with candidates being unable to login to the Candidate Portal, we are currently investigating.

2. 14 Genver 2026 da 23:23 UTCresolved

   We have identified a fix, this has been deployed and tested and we can confirm that the issue has been resolved.

1. 8 Kerzu 2025 da 11:14 UTCresolved

   The Cloudflare outage has been restored and Beamery Sandbox US is back online.

2. 8 Kerzu 2025 da 11:14 UTCmonitoring

   Cloudflare have implemented a fix which has restored Beamery Sandbox, we're continuing to monitor the situation.

3. 8 Kerzu 2025 da 11:14 UTCinvestigating

   Beamery is investigating issues with our Sandbox US tenant relating to a Cloudflare outage following scheduled maintenance.   https://www.cloudflarestatus.com/

1. 2 Kerzu 2025 da 21:14 UTCresolved

   All services are operating normally

2. 2 Kerzu 2025 da 21:14 UTCidentified

   Cloudflare service causing access issues to Beamery

3. 2 Kerzu 2025 da 21:14 UTCmonitoring

   Cloudflare service outage is continuing to cause intermittent access issues to Beamery services. We are closely monitoring the situation.

1. 2 Kerzu 2025 da 21:20 UTCinvestigating

   We are investigating an increase in errors using Beamery. This is related to the major AWS outage causing a major incident on one of our third-party providers.

2. 2 Kerzu 2025 da 21:20 UTCresolved

   All services are operating normally.

3. 2 Kerzu 2025 da 21:20 UTCmonitoring

   All services are operating normally. Some customers based in the US may still experience loading issues on the Beamery application until the third-party fully resolves their issue. We have observed improvements and expect full resolution soon.

1. 2 Kerzu 2025 da 21:28 UTCinvestigating

   LinkedIn CRM Connect sync is delayed

2. 2 Kerzu 2025 da 21:28 UTCresolved

   Errors are back down and normal operations have resumed

1. 2 Kerzu 2025 da 21:32 UTCinvestigating

   Across all environments, several modules within Beamery CRM are not functioning as expected, including: • Extension - Generate Email • Candidate Portals • Job Description Generation • Job Description Parsing • Recipes AI Search Beamery Engineering is currently investigating, and further updates will be provided. We thank you for your patience.

2. 2 Kerzu 2025 da 21:32 UTCresolved

   All services are operating normally

1. 2 Kerzu 2025 da 21:39 UTCinvestigating

   Some customers are unable to access Beamery via SSO

2. 2 Kerzu 2025 da 21:39 UTCresolved

   All affected customers have been contacted with resolution steps and we have confirmed the issue is no longer present for all who have completed the steps.