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    Histórico de interrupções do Bitpay

    49 Bitpay incidents · Here 2020 — official updates, affected components, duration and resolution details.

    Voltar ao status atual

    Os pagamentos de fatura usando DOGE estão atualmente desativados.

    Início 20 Eost 2026 da 18:05 UTC · 4d 3h

    Pending
    Componentes afetados
    API Invoice - DOGE
    1. 20 Eost 2026 da 18:05 UTCinvestigating

      Desativamos pagamentos de fatura usando DOGE enquanto investigamos um problema relacionado.

    2. 24 Eost 2026 da 21:46 UTCresolved

      O DOGE foi reactivado.

    Traduzido automaticamente da atualização oficial do incidente.

    Otimismo atualmente desativado

    Início 7 Gouere 2026 da 18:24 UTC · 1h 52m

    OutageMajor incident
    Componentes afetados
    API Invoice - ETH
    1. 7 Gouere 2026 da 18:24 UTCinvestigating

      Devido a um problema, suspendemos os pagamentos na rede Optimismo. A investigação continua.

    2. 7 Gouere 2026 da 18:57 UTCidentified

      A questão foi identificada e está a ser implementada uma solução.

    3. 7 Gouere 2026 da 20:16 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Intermittent Inaccessibility

    Início 29 Ebrel 2026 da 17:15 UTC · 1h 7m

    OutageMajor incident
    Componentes afetados
    Bitpay HealthCheckBitpay HealthCheck (Sandbox)
    1. 29 Ebrel 2026 da 17:15 UTCidentified

      Some users are experiencing difficulties connecting to BitPay.com. We have identified the root cause and are working on deploying a fix.

    2. 29 Ebrel 2026 da 18:03 UTCidentified

      This issue has been resolved

    3. 29 Ebrel 2026 da 18:21 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 29 Ebrel 2026 da 18:22 UTCresolved

      This incident has been resolved.

    ETH and USDC on the BASE network are currently disabled.

    Início 15 Cʼhwevrer 2026 da 04:36 UTC · 18d 17h

    IssuesMinor incident
    Componentes afetados
    API Invoice - USDCAPI Invoice - ETH
    1. 15 Cʼhwevrer 2026 da 04:36 UTCinvestigating

      We have identified an error affecting payments on the Base network. We have disabled payments with ETH and USDC on the Base network at this time while we are investigating. Payments via the Ethereum, Arbitrum, and Optimism networks are not affected.

    2. 5 Meurzh 2026 da 21:47 UTCresolved

      This incident has been resolved.

    Solana Network Disabled for Payments

    Início 20 Gwengolo 2025 da 00:06 UTC · 115d 18h

    IssuesMinor incident
    Componentes afetados
    API Invoice
    1. 20 Gwengolo 2025 da 00:06 UTCinvestigating

      Due to an issue we are experiencing, we have disabled the Solana network for payments.

    2. 13 Genver 2026 da 18:49 UTCresolved

      This incident has been resolved.

    ETH and USDC on the BASE network are currently disabled.

    Início 28 Mae 2025 da 16:55 UTC · 1d 21h

    IssuesMinor incident
    Componentes afetados
    API Invoice
    1. 28 Mae 2025 da 16:55 UTCinvestigating

      Due to an issue we were experiencing, we've disabled ETH and USDC on the BASE network. The appropriate teams are looking into when we can re-enable these currencies. All other currencies remain operational.

    2. 30 Mae 2025 da 14:27 UTCresolved

      This incident has been resolved.

    Intermittent Errors

    Início 6 Ebrel 2025 da 02:43 UTC · 14h 53m

    IssuesMinor incident
    Componentes afetados
    API Invoice
    1. 6 Ebrel 2025 da 02:43 UTCinvestigating

      We are experiencing intermittent errors on BitPay.com. Our team is investigating, but at this time, it appears the majority of users are still able to transact.

    2. 6 Ebrel 2025 da 17:36 UTCresolved

      This incident has been resolved.

    Intermittent Errors

    Início 5 Ebrel 2025 da 21:52 UTC · 4h 48m

    Pending
    Componentes afetados
    API Invoice
    1. 5 Ebrel 2025 da 21:52 UTCinvestigating

      We are experiencing intermittent errors on BitPay.com. Our team is investigating, but at this time, it appears the majority of users are still able to transact.

    2. 6 Ebrel 2025 da 02:40 UTCresolved

      This incident has been resolved.

    Polygon Network Issues on Invoice

    Início 20 Cʼhwevrer 2025 da 02:55 UTC · 18h 50m

    IssuesMinor incident
    Componentes afetados
    API Invoice - MATIC
    1. 20 Cʼhwevrer 2025 da 02:55 UTCinvestigating

      We are investigating issues with payments on the Polygon network. Until we have resolved the issue we are disabling payments via Polygon.

    2. 20 Cʼhwevrer 2025 da 15:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 Cʼhwevrer 2025 da 21:46 UTCresolved

      This incident has been resolved.

    Unable to create invoices

    Início 11 Meurzh 2024 da 16:51 UTC · 2h 15m

    OutageCritical incident
    Componentes afetados
    API InvoiceAPI Invoice - BUSDAPI Invoice - USDCAPI Invoice - ETHAPI Invoice - XRPAPI Invoice - PAXAPI Invoice - DOGEAPI Invoice - BCHAPI Invoice - GUSDAPI Invoice - BTC
    1. 11 Meurzh 2024 da 16:51 UTCinvestigating

      We have been notified that some customers are unable to create invoices on the BitPay platform. We are currently investigating the issue.

    2. 11 Meurzh 2024 da 19:06 UTCresolved

      This incident has been resolved.

    Lightning Payments Temporarily Disabled

    Início 1 Kerzu 2023 da 22:06 UTC · 2d 18h

    OutageMajor incident
    Componentes afetados
    API Invoice - BTC
    1. 1 Kerzu 2023 da 22:06 UTCinvestigating

      We are currently seeing an issue where Bitcoin Lightning Network payments are having incorrect fees assigned, and as such are causing payment exceptions. We have deactivated Lightning payments while the appropriate team is investigating this issue.

    2. 4 Kerzu 2023 da 16:56 UTCresolved

      The underlying issue has been resolved, and we have reactivated Lightning payments.

    Sporadic Errors With BitPay Wallet

    Início 14 Du 2023 da 00:29 UTC · 4m

    IssuesMinor incident
    Componentes afetados
    XRPBTCETH & ERC20Bitcore Wallet ServiceBCHDOGE
    1. 14 Du 2023 da 00:29 UTCinvestigating

      Some users are seeing sporadic errors when attempting to use or load a wallet in the BitPay Wallet app. We are currently investigating this issue.

    2. 14 Du 2023 da 00:32 UTCresolved

      This incident has been resolved.

    ETH Slowness

    Início 6 Du 2023 da 23:56 UTC · 0m

    Pending
    Componentes afetados
    ETH & ERC20
    1. 6 Du 2023 da 23:56 UTCresolved

      We experienced some issues with our ETH nodes. We have resolved the issue; some users may see delays for the next few hours as our systems recover.

    MATIC and other Polygon Payments Disabled

    Início 13 Here 2023 da 14:10 UTC · 2d 23h

    OutageMajor incident
    Componentes afetados
    API Invoice - MATIC
    1. 13 Here 2023 da 14:10 UTCinvestigating

      We have disabled MATIC payments and other payments on the Polygon network while we investigate an issue.

    2. 16 Here 2023 da 14:04 UTCresolved

      This incident has been resolved.

    BTC Mainnet Synching Slowly

    Início 10 Mae 2023 da 15:23 UTC · 3h 41m

    IssuesMinor incident
    Componentes afetados
    BTC
    1. 10 Mae 2023 da 15:23 UTCinvestigating

      We are experiencing slow updates to BTC balances in the BitPay Wallet app. Our appropriate technical teams are aware of the issue and are investigating. This does not affect the sending of funds.

    2. 10 Mae 2023 da 19:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 Mae 2023 da 19:03 UTCresolved

      This incident has been resolved.

    Slowness Reported

    Início 22 Kerzu 2022 da 18:34 UTC · 1h 25m

    IssuesMinor incident
    Componentes afetados
    API InvoiceBitpay HealthCheck
    1. 22 Kerzu 2022 da 18:34 UTCinvestigating

      We are currently seeing some slowness with BitPay systems that may result in service degradation. The appropriate teams are currently looking into this issue.

    2. 22 Kerzu 2022 da 19:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22 Kerzu 2022 da 19:59 UTCresolved

      This incident has been resolved.

    ETH and ERC-20 Tokens Disabled

    Início 19 Kerzu 2022 da 19:46 UTC · 1h 16m

    IssuesMinor incident
    Componentes afetados
    API Invoice - BUSDAPI Invoice - USDCAPI Invoice - ETHAPI Invoice - GUSD
    1. 19 Kerzu 2022 da 19:46 UTCinvestigating

      We are disabling ETH and ERC-20 tokens while we perform a system upgrade. We anticipate ETH and ERC-20 tokens will be available again in approximately 90 minutes.

    2. 19 Kerzu 2022 da 21:03 UTCresolved

      We have re-enabled ETH and ERC-20 tokens.

    Instability with BitPay.com

    Início 25 Du 2022 da 18:55 UTC · 2h 18m

    IssuesMinor incident
    Componentes afetados
    API InvoiceBitpay HealthCheckBitcore Wallet Service
    1. 25 Du 2022 da 18:55 UTCinvestigating

      We are currently experiencing instability with BitPay.com and associated applications. The appropriate teams are investigating.

    2. 25 Du 2022 da 19:27 UTCmonitoring

      Stability has been restored and our development teams are monitoring.

    3. 25 Du 2022 da 21:13 UTCresolved

      This incident has been resolved.

    Lightning Payments Temporarily Disabled

    Início 18 Du 2022 da 16:52 UTC · 22h 6m

    IssuesMinor incident
    Componentes afetados
    API Invoice
    1. 18 Du 2022 da 16:52 UTCinvestigating

      We have received reports of Lightning Network payments not appropriately applying to invoices; we have disabled payment via Lightning while we investigate this issue.

    2. 18 Du 2022 da 21:50 UTCidentified

      The issue has been identified and we are working to put a fix in place.

    3. 19 Du 2022 da 14:58 UTCresolved

      This incident has been resolved.

    Sporadic black screen or white screen issues

    Início 14 Du 2022 da 21:51 UTC · 2d 19h

    IssuesMinor incident
    Componentes afetados
    Bitcore Wallet Service
    1. 14 Du 2022 da 21:51 UTCinvestigating

      Some users are still experiencing a white or black screen when attempting to use the BitPay app. If you experience either a white or black screen, please fully close the app and reopen. We're continuing to monitor this situation.

    2. 17 Du 2022 da 17:02 UTCresolved

      This incident has been resolved.