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    Histórico de interrupções do Blueshift

    54 Blueshift incidents · Mae 2023 — official updates, affected components, duration and resolution details.

    Voltar ao status atual

    Questões relativas à capacidade de cálculo nos centros de dados dos EUA e da UE

    Início 15 Gouere 2026 da 05:24 UTC · 16h 6m

    Pending
    1. 15 Gouere 2026 da 05:24 UTCinvestigating

      Estamos a assistir a problemas de capacidade de computação nos centros de dados dos EUA e da UE. Muitos clusters estão em funcionamento com capacidade limitada - consequentemente, haverá atrasos e atrasos no processamento.

    2. 15 Gouere 2026 da 05:28 UTCidentified

      Estamos trabalhando com apoio aws para aumentar as quotas, isso pode levar algum tempo (algumas horas).

    3. 15 Gouere 2026 da 11:52 UTCidentified

      Ainda não estamos em plena capacidade. Estamos a tentar resolver isto em breve.

    4. 15 Gouere 2026 da 17:56 UTCmonitoring

      Estamos começando a ver a capacidade voltar. Os atrasos cresceram muito grande - levará muitas horas para drenar.

    5. 15 Gouere 2026 da 21:30 UTCresolved

      Este incidente foi resolvido e o atraso voltou aos níveis normais.

    Traduzido automaticamente da atualização oficial do incidente.

    Saída com Serviço de Validação de Email

    Início 13 Gouere 2026 da 18:40 UTC · 1h 45m

    Pending
    1. 13 Gouere 2026 da 18:40 UTCinvestigating

      Nosso serviço de validação de email está atualmente indisponível devido a um problema contínuo. Estamos trabalhando ativamente para restaurar o serviço o mais rápido possível. Pedimos desculpa pela inconveniência e apreciamos a sua paciência.

    2. 13 Gouere 2026 da 19:48 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    3. 13 Gouere 2026 da 20:24 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Saída com Serviço de Validação de Email

    Início 10 Gouere 2026 da 19:48 UTC · 1h 0m

    OutageMajor incident
    1. 10 Gouere 2026 da 19:48 UTCinvestigating

      No momento, estamos investigando o problema.

    2. 10 Gouere 2026 da 20:15 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    3. 10 Gouere 2026 da 20:49 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    (UE) Os envios de campanha são lentos no centro de dados da UE

    Início 10 Gouere 2026 da 10:14 UTC · 1h 23m

    OutageMajor incident
    Componentes afetados
    One-Time/Recurring CampaignsEvent-Triggered CampaignsSegment-Triggered Campaigns
    1. 10 Gouere 2026 da 10:14 UTCinvestigating

      Estamos actualmente a investigar esta questão.

    2. 10 Gouere 2026 da 10:44 UTCidentified

      A questão foi identificada e está a ser implementada uma solução.

    3. 10 Gouere 2026 da 10:57 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    4. 10 Gouere 2026 da 11:37 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    (US) Errors accessing dashboard

    Início 5 Mezheven 2026 da 21:02 UTC · 1h 33m

    OutageMajor incident
    Componentes afetados
    Dashboard ( app.getblueshift.com, and/or app.eu.getblueshift.com)
    1. 5 Mezheven 2026 da 21:02 UTCinvestigating

      We are currently investigating this issue.

    2. 5 Mezheven 2026 da 21:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5 Mezheven 2026 da 21:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 Mezheven 2026 da 22:35 UTCresolved

      This incident is resolved now, dashboard is stable now - app.getblueshift.com.

    Event Processing Delayed

    Início 20 Mae 2026 da 17:39 UTC · 1h 3m

    Pending
    Componentes afetados
    Event processing & API
    1. 20 Mae 2026 da 17:39 UTCinvestigating

      We are currently investigating this issue.

    2. 20 Mae 2026 da 17:56 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 Mae 2026 da 18:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20 Mae 2026 da 18:42 UTCresolved

      This incident has been resolved.

    (US) Seeing latencies in event api's

    Início 6 Ebrel 2026 da 05:58 UTC · 2h 47m

    IssuesMinor incident
    Componentes afetados
    Event processing & API
    1. 6 Ebrel 2026 da 05:58 UTCinvestigating

      We are currently investigating this issue.

    2. 6 Ebrel 2026 da 05:59 UTCinvestigating

      The issue we saw 30 mins back is not completely solved - will keep this page open until we resolve it fully.

    3. 6 Ebrel 2026 da 06:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6 Ebrel 2026 da 08:45 UTCresolved

      This incident has been resolved.

    (US) Seeing latencies in event api's

    Início 6 Ebrel 2026 da 05:24 UTC · 23m

    OutageMajor incident
    Componentes afetados
    Event processing & API
    1. 6 Ebrel 2026 da 05:24 UTCinvestigating

      We are currently investigating this issue.

    2. 6 Ebrel 2026 da 05:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 Ebrel 2026 da 05:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6 Ebrel 2026 da 05:47 UTCresolved

      This incident has been resolved.

    (US) Seeing delays in event processing

    Início 18 Meurzh 2026 da 15:10 UTC · 2h 40m

    IssuesMinor incident
    Componentes afetados
    Event processing & APIEvent-Triggered Campaigns
    1. 18 Meurzh 2026 da 15:10 UTCinvestigating

      We are currently investigating this issue.

    2. 18 Meurzh 2026 da 15:45 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 Meurzh 2026 da 15:53 UTCmonitoring

      We have added a fix and are monitoring the system.

    4. 18 Meurzh 2026 da 17:50 UTCresolved

      This incident has been resolved.

    (US) Campaigns failures

    Início 7 Meurzh 2026 da 08:39 UTC · 3h 43m

    OutageMajor incident
    Componentes afetados
    One-Time/Recurring CampaignsEvent-Triggered CampaignsSegment-Triggered Campaigns
    1. 7 Meurzh 2026 da 08:39 UTCidentified

      We are seeing some issues with a database that backs campaigns. While we work to fix the issue you will see some campaigns failures.

    2. 7 Meurzh 2026 da 09:52 UTCidentified

      This problem needs a temporary pausing of all campaigns. We are doing that now.

    3. 7 Meurzh 2026 da 10:17 UTCidentified

      Expecting campaigns to be paused for another 30 mins

    4. 7 Meurzh 2026 da 11:20 UTCidentified

      Have unpaused campaigns. Monitoring for campaigns to get stable.

    5. 7 Meurzh 2026 da 11:30 UTCmonitoring

      Campaign sends are going out normally. Will keep monitoring this.

    6. 7 Meurzh 2026 da 12:21 UTCresolved

      This incident has been resolved.

    Seeing errors in launching campaigns in both US & EU datacenters

    Início 10 Genver 2026 da 09:30 UTC · 43m

    IssuesMinor incident
    Componentes afetados
    One-Time/Recurring CampaignsEvent-Triggered CampaignsSegment-Triggered Campaigns
    1. 10 Genver 2026 da 09:30 UTCinvestigating

      We are currently investigating this issue.

    2. 10 Genver 2026 da 09:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 Genver 2026 da 09:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 Genver 2026 da 10:13 UTCresolved

      This incident has been resolved.

    Increased Latencies in Campaigns

    Início 9 Genver 2026 da 19:04 UTC · 17m

    IssuesMinor incident
    Componentes afetados
    One-Time/Recurring CampaignsEvent-Triggered CampaignsSegment-Triggered Campaigns
    1. 9 Genver 2026 da 19:04 UTCinvestigating

      We are currently investigating this issue.

    2. 9 Genver 2026 da 19:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 Genver 2026 da 19:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 Genver 2026 da 19:22 UTCresolved

      This incident has been resolved.

    Possible disruptions to event/tracking api's (because of the ongoing cloudflare outage)

    Início 5 Kerzu 2025 da 09:08 UTC · 2h 58m

    IssuesMinor incident
    Componentes afetados
    Event processing & API
    1. 5 Kerzu 2025 da 09:08 UTCinvestigating

      We are currently investigating this issue.

    2. 5 Kerzu 2025 da 09:10 UTCinvestigating

      We are currently seeing errors for following Blueshift sites: https://developer.blueshift.com https://academy.blueshift.com https://blueshift.com

    3. 5 Kerzu 2025 da 09:16 UTCinvestigating

      We do see these Blueshift sites loading now https://developer.blueshift.com https://academy.blueshift.com https://blueshift.com Further updates on the cloudflare outage are available here: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

    4. 5 Kerzu 2025 da 09:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    5. 5 Kerzu 2025 da 09:26 UTCmonitoring

      All Blueshift pages are working normally now.

    6. 5 Kerzu 2025 da 12:06 UTCresolved

      This incident has been resolved.

    Delays in Reporting

    Início 25 Du 2025 da 23:51 UTC · 2h 24m

    IssuesMinor incident
    Componentes afetados
    Reporting
    1. 25 Du 2025 da 23:51 UTCinvestigating

      We are currently investigating this issue.

    2. 25 Du 2025 da 23:52 UTCinvestigating

      Stats updates are lagging as such the reporting data in dashboard will be slightly outdated.

    3. 25 Du 2025 da 23:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 26 Du 2025 da 00:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 26 Du 2025 da 02:15 UTCresolved

      This incident has been resolved.

    Visual Editor not loading (US datacenter only)

    Início 6 Du 2025 da 16:29 UTC · 4h 36m

    OutageMajor incident
    Componentes afetados
    Dashboard ( app.getblueshift.com, and/or app.eu.getblueshift.com)
    1. 6 Du 2025 da 16:29 UTCinvestigating

      We are currently investigating this issue.

    2. 6 Du 2025 da 16:44 UTCidentified

      The visual editor uses a 3rd party SAAS vendor. This incident is related to some connectivity issues with this vendors endpoint. The issue has happened multiple times today and we are working with the vendor to fix this.

    3. 6 Du 2025 da 17:41 UTCmonitoring

      The visual editor is now operational. We will keep monitoring and working with the vendor to implement a permanent fix.

    4. 6 Du 2025 da 17:44 UTCmonitoring

      The visual editor is not loading again. The issue is intermittent. We are working with the vendor to fix.

    5. 6 Du 2025 da 19:34 UTCmonitoring

      The visual editor is operational since 45 mins. Will continue monitoring this.

    6. 6 Du 2025 da 21:05 UTCresolved

      This incident has been resolved.

    Visual Editor not loading (US datacenter only)

    Início 6 Du 2025 da 14:27 UTC · 1h 17m

    OutageMajor incident
    Componentes afetados
    Dashboard ( app.getblueshift.com, and/or app.eu.getblueshift.com)
    1. 6 Du 2025 da 14:27 UTCinvestigating

      We are currently investigating this issue.

    2. 6 Du 2025 da 15:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 Du 2025 da 15:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6 Du 2025 da 15:44 UTCresolved

      This incident has been resolved.

    Visual Editor not loading (US datacenter only)

    Início 30 Here 2025 da 13:28 UTC · 36m

    Pending
    Componentes afetados
    Dashboard ( app.getblueshift.com, and/or app.eu.getblueshift.com)
    1. 30 Here 2025 da 13:28 UTCinvestigating

      We are currently investigating issues with visual editor not loading in our US datacenter. We are working with the third party visual editor plugin to resolve this.

    2. 30 Here 2025 da 13:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 Here 2025 da 13:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 Here 2025 da 14:04 UTCresolved

      This incident has been resolved.

    Observing slowness in backend systems (US datacenter only)

    Início 16 Eost 2025 da 18:21 UTC · 2h 33m

    IssuesMinor incident
    Componentes afetados
    Event processing & APIOne-Time/Recurring CampaignsUser UploadsSyndicationsEvent-Triggered CampaignsSegment-Triggered CampaignsEvent ImportsLive ContentCatalog Uploads
    1. 16 Eost 2025 da 18:21 UTCinvestigating

      We are currently investigating this issue.

    2. 16 Eost 2025 da 19:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 Eost 2025 da 19:55 UTCidentified

      We are currently applying a fix to the slowness issue. This process will take many hours. The system is stable now - however latencies are still higher than normal. We will keep this status page open until the fix is completely rolled out.

    4. 16 Eost 2025 da 20:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 16 Eost 2025 da 20:54 UTCresolved

      This incident has been resolved.

    Errors in campaigns graphs in the dashboard (US datacenter only)

    Início 4 Mezheven 2025 da 05:20 UTC · 51m

    IssuesMinor incident
    Componentes afetados
    Reporting
    1. 4 Mezheven 2025 da 05:20 UTCinvestigating

      We are seeing errors with displaying campaigns graphs in various dashboard pages.

    2. 4 Mezheven 2025 da 05:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 4 Mezheven 2025 da 05:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 Mezheven 2025 da 06:11 UTCresolved

      This incident has been resolved.

    Latencies in One-time and Recurring Campaigns (US datacenter only)

    Início 27 Mae 2025 da 01:55 UTC · 34m

    IssuesMinor incident
    Componentes afetados
    One-Time/Recurring Campaigns
    1. 27 Mae 2025 da 01:55 UTCinvestigating

      We are currently investigating this issue.

    2. 27 Mae 2025 da 02:08 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 27 Mae 2025 da 02:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 Mae 2025 da 02:24 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 27 Mae 2025 da 02:29 UTCresolved

      This incident has been resolved.