52 British Columbia Institute Of Technology incidents · Mezheven 2022 — official updates, affected components, duration and resolution details.
A equipa está à espera de actualizações e irá corrigir o mais rapidamente possível. Isto também está afetando sites de Plesk
Continuamos a investigar esta questão.
Traduzido automaticamente da atualização oficial do incidente.
OFFLINE
Isto é para notificar a todos os funcionários e alunos do BCIT que o site do BCIT está temporariamente offline, enquanto as equipes técnicas aplicam atualizações de segurança críticas para um problema de software de terceiros. As inscrições para o período de inverno foram adiadas até nova ordem. Os principais serviços institucionais permanecem inalterados. Continue a visitar este site para mais atualizações. Nós nos comprometemos a fornecer atualizações regulares com você, pois temos mais informações para compartilhar. Os estudantes que tentam acessar o Learning Hub ainda podem acessá-lo diretamente aqui: https://learn.bcit.ca/d2l/home Uma atualização adicional sobre quando o Registro será aberto será compartilhada antes da data e hora. Agradecemos a sua paciência enquanto restauramos os serviços com segurança.
Continuamos a investigar esta questão.
A partir das 8:40, o site do BCIT foi restaurado. O registro de aprendizagem flexível Fall 2026 está de volta online. Prevemos que o registro de Aprendizagem Flexível será aberto para o período de inverno de 2027 na próxima semana. Continue a visitar este site para mais atualizações. Nós nos comprometemos a fornecer atualizações regulares com você, pois temos mais informações para compartilhar.
Continuamos monitorando quaisquer outros problemas.
Todos os sistemas voltaram às operações normais. Prevemos que o registro de Aprendizagem Flexível será aberto para o período de inverno de 2027 na próxima semana. Mais comunicação será fornecida até sexta-feira, 23 de outubro de 2026.
Traduzido automaticamente da atualização oficial do incidente.
Houve relatos de funcionários e estudantes que estão tendo dificuldade de acessar unidades de rede/armazenamento de fora do campus. Esta não é uma questão generalizada e os serviços de TI estão a trabalhar para resolver esta questão o mais rapidamente possível. Estudantes: incapaz de acessar Z: unidade, arquivos de equipe, Sharein/out A solução é conectar remotamente a um computador de laboratório BCIT ... tem o Global Protect VPN em execução ... vá para https://remoteaccess.labstats.com/BCIT ... escolher de um dos computadores de laboratório 'General' Para mais informações, consulte o artigo de conhecimento https://bcit.service-now.com/kb/en/remotely-connecting-to-a-bcit-lab-computer?id=kb article view&sysparm article=KB0011056. Pessoal: isso só deve afetar aqueles que não estão usando um dispositivo BCIT-emitido enquanto trabalham remotamente Não há solução neste momento Esta mensagem será actualizada à medida que estiverem disponíveis mais informações
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
A conectividade com o campus Wi-Fi (BCIT Secure & Eduroam) é impactada para dispositivos que tentam se juntar. A conexão remota via GlobalProtect VPN também é impactada em sua entrega de conexão para sistemas BCIT no campus. Estão actualmente em curso inquéritos e medidas de reparação.
Problema resolvido
Traduzido automaticamente da atualização oficial do incidente.
The Learning Technologies & Services team has reported that the following are unavailable: Learning Hub (learn.bcit.ca) Employee Learning Centre (pd.bcit.ca) updates will be made on this page as more information is available.
We are continuing to investigate this issue.
We have been advised by D2L that both learn.bcit.ca and pd.bcit.ca are available.
BCIT lost network access at around 8:15 am. Access has been restored for the Burnaby Campus but remains intermittent for the AIC, ATC, BMC, DTC campuses IT Services analysts are working to resolve this issue. This message will be updated when more information is available
We are continuing to investigate this issue.
This incident has been resolved.
Our website search provider is currently experiencing an outage, we are working with them to resolve the issue as quickly as possible. Until resolved our website search will be unavailable.
While the search feature on the BCIT Website continues to be unavailable, please make use of BCIT AI assist as an alternative. https://www.bcit.ca/search-ai-assist/
The availability of Search on the BCIT Website is returning although the situation is continuing to be monitored by our team
This incident has been resolved.
Intermittent connection to GlobalProtect VPN for BCIT. Issue is currently under investigation.
Cause Identified and fixed being applied. GlobalProtect VPN service will continue to be intermittently available as the fix is applied and verified.
Fixed applied and service continues to be stable. Incident resolved.
IT Services staff continue to monitor Microsoft for updates on this service outage/disruption. This message will be updated as more information is available. https://status.cloud.microsoft/ User impact: Users may be unable to access the Microsoft 365 admin center and see delays when accessing other Microsoft 365 services. More info: Additionally, admins are reporting issues when attempting to access some Microsoft Purview and Microsoft Intune functions. Users are also seeing issues with add-ins and network connectivity in Outlook. Current status: Microsoft is reviewing reports of an issue impacting Microsoft Azure and Microsoft 365 services, including impact to the Microsoft 365 admin center and other services, including but not limited to those described in the more info section of this communication. We're reviewing corresponding service telemetry to isolate the cause of the issue and determine next troubleshooting steps. Scope of impact: Any users attempting to access Microsoft 365 services may be impacted. Next update by: Wednesday, October 29, 2025, at 10:30 AM PST (5:30 PM UTC)
Microsoft has declared this issue resolved.
Microsoft has declared this issue resolved
Microsoft has declared this issue resolved
Microsoft has declared this issue resolved
Between Oct 1-8, emails were sent to employees with Adobe licenses indicating that their entitlements would expire on October 9th at 8:53 GMT time. Adobe licenses expired on October 1st for all employees and it was presumed to be an erroneous email. This morning (October 9) IT Services received reports from staff who had lost access to Adobe Acrobat today (per the original email). Staff are working to re-add any accounts that were removed and the process should be completed by 12:00 noon October 9th.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
Staff are working to re-add any accounts that were removed and the process should be completed by October 9th, 12:00 noon PST.
IT Services discovered that due to a change made over the weekend (October 4/5, 2025), inadvertently triggered the delivery of notifications that should have been sent April 14/15, 2025. Those notifications had been backlogged due to an error in configuration. We would like to assure you that a breach did not occur, and your data has not been sold. We have since disabled the notification process in all our environments to ensure no further messages are inadvertently sent out. Apologies again for the confusion and thank you for your patience as we work to prevent this from happening in the future.
We are continuing to investigate this issue.
We have since disabled the notification process in all our environments to ensure no further messages are inadvertently sent out. Apologies again for the confusion and thank you for your patience as we work to prevent this from happening in the future.
We are currently experiencing issues with network connectivity - both wired and wireless. Our team is working on resolving this issue and this message will be updated as more information is available. we apologize for any inconvenience and thank you for your patience.
Root cause Identified and a fix is being applied. Wireless and Wired connectivity will continue be intermittent.
Network connectivity (wired and wireless) has been restored
ITS Services is aware of an issue where some applications started through AppsAnywhere will not launch or do not function properly. Our staff are working with the vendor to determine the cause and a resolution. This message will updated as more information is available.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This issues has been resolved and IT Services staff are in the process of updating Windows images for the impacted computer labs
2025-Aug-18 started before 8:00 am We are currently experiencing issues with wired network connections. Please use wifi The team is working on this and this message will be updated as more information is available
This incident has been resolved.
Due to the high volume in contacts during Flex learning registration this morning, the following are experiencing intermittent connection issues: ... Programs and Course search from the Main BCIT website (bcit.ca/study) ... searching for courses from the Student Self Service Portal
issues with the @bcit.ca website have been resolved
This incident has been resolved.
The following websites are currently unavailable bcit.ca kb.bcit.ca (knowledge base)
We are continuing to investigate this issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The following websites are currently unavailable bcit.ca kb.bcit.ca (knowledge base)
The
myBCIT is currently unavailable. Clients are getting the "User Name Not Found" error. Our team is working to resolve this issue as quickly as possible. Access to following are still available through the direct links: @my.bcit.ca email - mail.my.bcit.ca the Learning Hub - learn.bcit.ca
This incident has been resolved.
Due to the high volume in contacts during Flex learning registration this morning, the BCIT public web site is experiencing intermittent connection issues
We are continuing to investigate this issue.
This incident has been resolved.
