Histórico de interrupções do Brivo

1. 24 Eost 2026 da 22:52 UTCinvestigating

   Estamos actualmente a trabalhar na resolução de questões com comunicações em painel. Eventos e comandos do painel podem não estar processando normalmente.

2. 24 Eost 2026 da 23:08 UTCidentified

   Estamos actualmente a trabalhar na resolução de questões com comunicações em painel. Eventos e comandos do painel podem não estar processando normalmente.

3. 24 Eost 2026 da 23:10 UTCresolved

   Esta foi uma breve interrupção que se recuperou desde então. O serviço funciona normalmente.

Traduzido automaticamente da atualização oficial do incidente.

1. 24 Eost 2026 da 15:44 UTCinvestigating

   Estamos actualmente a trabalhar na resolução de questões com comunicações em painel. Eventos e comandos do painel podem não estar processando normalmente.

2. 24 Eost 2026 da 16:28 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 22 Eost 2026 da 13:56 UTCinvestigating

   Estamos actualmente a trabalhar na resolução de questões com comunicações em painel. Eventos e comandos do painel podem não estar processando normalmente.

2. 22 Eost 2026 da 16:03 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 16 Gouere 2026 da 17:13 UTCresolved

   Operações normais foram restauradas para a API Brivo. Recentemente, foi feita uma atualização que fez com que a API retornasse 400 erros de pedido ruim para solicitações contendo parâmetros de consulta extras e não suportados. Nós voltamos para garantir que suas solicitações anteriormente bem sucedidas continuem a funcionar como esperado. O incidente ocorreu de 3:30 AM ET a 5:20 PM ET.

Traduzido automaticamente da atualização oficial do incidente.

1. 1 Mezheven 2026 da 18:24 UTCinvestigating

   We are currently investigating issues logging into Brivo applications.

2. 1 Mezheven 2026 da 19:00 UTCidentified

   Brivo Login is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible. The issue has been identified and a fix is being implemented.

3. 1 Mezheven 2026 da 19:19 UTCmonitoring

   A fix has been implemented by the service provider, and we are monitoring the results.

4. 1 Mezheven 2026 da 19:41 UTCresolved

   This incident has been resolved.

1. 29 Mae 2026 da 15:37 UTCidentified

   Assigning new mobile passes is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

2. 29 Mae 2026 da 23:17 UTCresolved

   This incident has been resolved.

1. 21 Mae 2026 da 15:10 UTCidentified

   We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

2. 21 Mae 2026 da 15:22 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. 21 Mae 2026 da 15:25 UTCresolved

   This incident has been resolved.

1. 14 Mae 2026 da 16:38 UTCidentified

   We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

2. 14 Mae 2026 da 16:42 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. 14 Mae 2026 da 18:03 UTCresolved

   This incident has been resolved.

1. 13 Mae 2026 da 20:54 UTCinvestigating

   We are currently investigating tenant synchronization issues with some Entrata properties.

2. 13 Mae 2026 da 21:08 UTCresolved

   This is a configuration issue

1. 1 Mae 2026 da 17:28 UTCidentified

   We are currently working to resolve issues with Brivo Smart Home email communications. Customers may experience delays in receiving emails from Brivo Smart Home. This incident does not impact Brivo Access or Eagle Eye video.

2. 1 Mae 2026 da 22:40 UTCresolved

   This incident has been resolved.

1. 24 Ebrel 2026 da 00:04 UTCinvestigating

   We are currently investigating issues with our API. Integrations and our Mobile Applications may not be performing normally.

2. 24 Ebrel 2026 da 00:25 UTCresolved

   This incident has been resolved.

1. 17 Ebrel 2026 da 05:35 UTCinvestigating

   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.

2. 17 Ebrel 2026 da 06:05 UTCidentified

   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.

3. 17 Ebrel 2026 da 06:09 UTCmonitoring

   We have taken steps to resolve this issue and we are continuing to monitor the results.

4. 17 Ebrel 2026 da 06:11 UTCresolved

   This incident has been resolved.

1. 14 Ebrel 2026 da 17:42 UTCinvestigating

   We are currently investigating reports of increased errors with Brivo Security Suite and other Brivo services.

2. 14 Ebrel 2026 da 18:21 UTCidentified

   The issue has been identified, and we are implementing a fix.

3. 14 Ebrel 2026 da 18:33 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

4. 14 Ebrel 2026 da 18:37 UTCresolved

   This incident has been resolved.

1. 23 Meurzh 2026 da 13:24 UTCidentified

   We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

2. 23 Meurzh 2026 da 14:21 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. 23 Meurzh 2026 da 14:47 UTCresolved

   This incident has been resolved

1. 11 Meurzh 2026 da 09:29 UTCinvestigating

   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.

2. 11 Meurzh 2026 da 09:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 11 Meurzh 2026 da 10:04 UTCmonitoring

   We have taken steps to resolve this issue and we are continuing to monitor the results. Some degradation of performance on Brivo Smart Home may be experienced at this time.

4. 11 Meurzh 2026 da 11:18 UTCresolved

   This incident has been resolved.

1. 9 Meurzh 2026 da 18:09 UTCidentified

   We are aware that some panels are not following Daylight Savings Time. The issue has been identified, and a fix is being implemented.

2. 9 Meurzh 2026 da 21:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results

3. 9 Meurzh 2026 da 23:26 UTCresolved

   This incident has been resolved

1. 5 Meurzh 2026 da 20:27 UTCresolved

   From 11:03AM to 12:57PM, Administrators with custom roles were unable to use Brivo Access.

1. 3 Meurzh 2026 da 19:39 UTCinvestigating

   We are currently experiencing issues with our toll-free numbers. Brivo Customer Care is still available through our interactive chat or by calling 855-500-0027. We apologize for the inconvenience.

2. 3 Meurzh 2026 da 22:22 UTCresolved

   All toll-free numbers have been restored and are once again available to customers and resellers. Thank you for your patience.

1. 18 Cʼhwevrer 2026 da 12:20 UTCidentified

   We are currently addressing an issue preventing new users from redeeming their Brivo Mobile Pass in the EU region. Other Brivo Mobile Pass functionality, including unlocking doors in the EU region or redeeming new Passes in the US region, is unaffected at this time.

2. 18 Cʼhwevrer 2026 da 13:46 UTCmonitoring

   We have taken steps to resolve this issue and we are continuing to monitor the results.

3. 18 Cʼhwevrer 2026 da 14:26 UTCresolved

   This incident has been resolved.

1. 21 Genver 2026 da 07:44 UTCinvestigating

   We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

2. 21 Genver 2026 da 07:45 UTCidentified

   We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

3. 21 Genver 2026 da 09:36 UTCidentified

   We continue to work on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

4. 21 Genver 2026 da 09:49 UTCinvestigating

   A fix has been implemented and we are monitoring the results.

5. 21 Genver 2026 da 14:06 UTCresolved

   This incident has been resolved.