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    Histórico de interrupções do Bugsnag

    52 Bugsnag incidents · Mae 2023 — official updates, affected components, duration and resolution details.

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    Problemas com a API Traces e Spans

    Início 1 Here 2026 da 14:34 UTC · 1d 22h

    IssuesMinor incident
    Componentes afetados
    BugSnag OTLP Trace Reporting API
    1. 1 Here 2026 da 14:34 UTCinvestigating

      Estamos tendo problemas com a API Traces e Spans e estamos investigando o assunto. Pode haver perda de dados em suas métricas de desempenho durante este período, embora os SDKs Performance do BugSnag tentem novamente enviar dados de rastreamento e span.

    2. 1 Here 2026 da 20:18 UTCinvestigating

      Implementámos uma solução e o serviço estabilizou. Vamos continuar a monitorizar o desempenho do sistema enquanto a investigação continua.

    3. 2 Here 2026 da 18:38 UTCmonitoring

      Uma correção permanente foi implementada e os serviços retornaram à operação típica. A equipe continuará monitorando para garantir desempenho consistente do sistema.

    4. 3 Here 2026 da 13:07 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Atrasos no processamento de sessões

    Início 20 Eost 2026 da 17:36 UTC · 2h 21m

    IssuesMinor incident
    Componentes afetados
    BugSnag DashboardBugSnag Sessions API
    1. 20 Eost 2026 da 17:36 UTCinvestigating

      Nosso processamento de sessão é atualmente mais lento por causa de uma falha no serviço da Região GCP, e os relatórios também experimentarão latência elevada. Continuamos a acompanhar a situação.

    2. 20 Eost 2026 da 17:57 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    3. 20 Eost 2026 da 19:57 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Issues with the BugSnag Error Reporting API

    Início 22 Genver 2026 da 16:54 UTC · 1h 16m

    IssuesMinor incident
    Componentes afetados
    BugSnag Error Reporting API
    1. 22 Genver 2026 da 16:54 UTCinvestigating

      We are currently investigating issues with possible disruption to the BugSnag Error Reporting API.

    2. 22 Genver 2026 da 18:10 UTCresolved

      This incident has been resolved.

    BugSnag Marketing Site Down

    Início 18 Du 2025 da 14:40 UTC · 3h 3m

    Pending
    1. 18 Du 2025 da 14:40 UTCidentified

      Due to a reported global Cloudflare outage, the BugSnag marketing site may currently be inaccessible for some users. This will not impact any BugSnag dashboard functionality or BugSnag APIs. Users can still access the BugSnag dashboard by navigating to app.bugsnag.com

    2. 18 Du 2025 da 17:43 UTCresolved

      This incident has been resolved.

    Issues with BugSnag Dashboard

    Início 11 Du 2025 da 08:49 UTC · 37m

    IssuesMinor incident
    Componentes afetados
    BugSnag DashboardBugSnag Error Reporting APIBugSnag Sessions API
    1. 11 Du 2025 da 08:49 UTCinvestigating

      We are currently experiencing some issues with loading errors in the BugSnag dashboard. Users may experience delays when trying to upload and view their errors.

    2. 11 Du 2025 da 08:55 UTCidentified

      The issue has been identified and a fix has been implemented.

    3. 11 Du 2025 da 08:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 11 Du 2025 da 09:26 UTCresolved

      This incident has been resolved.

    Some uploads are failing with a 403 forbidden error message

    Início 10 Du 2025 da 11:33 UTC · 6m

    OutageMajor incident
    Componentes afetados
    BugSnag Upload API
    1. 10 Du 2025 da 11:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 10 Du 2025 da 11:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10 Du 2025 da 11:39 UTCresolved

      This incident has been resolved.

    Issues with BugSnag Dashboard

    Início 7 Du 2025 da 02:59 UTC · 6h 34m

    IssuesMinor incident
    Componentes afetados
    BugSnag DashboardBugSnag Error Reporting API
    1. 7 Du 2025 da 02:59 UTCinvestigating

      We are currently investigating this issue.

    2. 7 Du 2025 da 03:30 UTCinvestigating

      We are currently experiencing some issues with loading errors in the BugSnag dashboard. Users may experience delays when trying to view their errors.

    3. 7 Du 2025 da 03:34 UTCinvestigating

      We’re still investigating the root cause.

    4. 7 Du 2025 da 09:33 UTCresolved

      This incident has been resolved.

    AWS outage impacting SmartBear ID logins and email notifications

    Início 20 Here 2025 da 10:11 UTC · 48m

    IssuesMinor incident
    Componentes afetados
    BugSnag Dashboard
    1. 20 Here 2025 da 10:11 UTCmonitoring

      An AWS outage occurred, preventing SmartBear ID logins to the BugSnag dashboard and notification emails from being sent. We are monitoring the situation, but we expect that logins and email notifications will now continue to work as normal. All other functionality remained operational throughout the incident. The AWS incident can be tracked here: https://health.aws.amazon.com/health/status#multipleservices-us-east-1_1760954629

    2. 20 Here 2025 da 10:59 UTCresolved

      This incident has been resolved.

    Delays in Macho event processing

    Início 29 Mezheven 2025 da 19:15 UTC · 50m

    Pending
    1. 29 Mezheven 2025 da 19:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 29 Mezheven 2025 da 20:04 UTCresolved

      This incident has been resolved.

    Macho Event processing delays

    Início 2 Ebrel 2025 da 22:13 UTC · 2h 40m

    IssuesMinor incident
    Componentes afetados
    BugSnag Error Reporting API
    1. 2 Ebrel 2025 da 22:13 UTCinvestigating

      We are currently investigating this issue.

    2. 3 Ebrel 2025 da 00:53 UTCresolved

      This incident has been resolved.

    Event processing delays

    Início 21 Cʼhwevrer 2025 da 19:57 UTC · 3h 1m

    IssuesMinor incident
    Componentes afetados
    BugSnag Error Reporting API
    1. 21 Cʼhwevrer 2025 da 19:57 UTCinvestigating

      As of 19:49 UTC, we are currently experiencing issues processing received events so there may be a delay before error reports appear in the BugSnag dashboard. We’re still investigating the root cause.

    2. 21 Cʼhwevrer 2025 da 20:31 UTCinvestigating

      We are continuing to investigate this issue.

    3. 21 Cʼhwevrer 2025 da 22:47 UTCmonitoring

      Events are processing, but there may still be some delays. We are continuing to monitor this.

    4. 21 Cʼhwevrer 2025 da 22:58 UTCresolved

      This incident has been resolved.

    Degraded performance in Error Reporting API

    Início 16 Genver 2025 da 17:15 UTC · 0m

    Pending
    1. 16 Genver 2025 da 18:02 UTCresolved

      Degraded performance between 17:15 and 17:40 UTC which included a backlog in Unity event processing. Customers may experience delays in integration processing (e.g. webhooks) between 17:15 and 18:02 UTC.

    Broken Slack Integration buttons for updating error statuses.

    Início 3 Kerzu 2024 da 23:12 UTC · 10h 27m

    IssuesMinor incident
    Componentes afetados
    BugSnag Dashboard
    1. 3 Kerzu 2024 da 23:12 UTCinvestigating

      We are currently investigating issues with broken Slack Integration buttons for updating error statuses.

    2. 4 Kerzu 2024 da 09:39 UTCresolved

      This incident has been resolved

    Temporary Degraded Performance in BugSnag Error Reporting API

    Início 3 Kerzu 2024 da 01:55 UTC · 0m

    Pending
    1. 3 Kerzu 2024 da 12:22 UTCresolved

      The BugSnag Error Reporting API encountered a small period of increased latency, and an elevated rate of 502 responses between 1:55am - 2:00am UTC on Tuesday, 3rd of December. Events that were attempted to be reported during this time may have been lost, but some notifiers will have retried and successfully reported events that initially failed.

    BugSnag service outage

    Início 29 Here 2024 da 15:00 UTC · 50m

    IssuesMinor incident
    Componentes afetados
    BugSnag DashboardBugSnag Error Reporting API
    1. 29 Here 2024 da 15:00 UTCinvestigating

      We are currently experiencing an outage. The dashboard may not be accessible and there may be delays to event processing. We are investigating this issue.

    2. 29 Here 2024 da 15:45 UTCmonitoring

      The dashboard is now accessible and there may be delays to event processing. We are continuing to monitor this.

    3. 29 Here 2024 da 15:50 UTCresolved

      This incident has been resolved.

    Issues with symbolicating JS and mobile errors

    Início 30 Gwengolo 2024 da 16:03 UTC · 6h 33m

    IssuesMinor incident
    Componentes afetados
    BugSnag Upload API
    1. 30 Gwengolo 2024 da 16:03 UTCmonitoring

      Some mapping files uploaded between 10 and 11 AM UTC may not be available for the symbolication of events. Resolution is underway to make these available and is complete for Proguard, .so mappings, and soon dSYMs. Processing of all affected source maps will take a little longer. Any uploads since 11 AM UTC are not affected.

    2. 30 Gwengolo 2024 da 22:36 UTCresolved

      This incident has been resolved.

    Issues with symbolicating JS errors

    Início 25 Gwengolo 2024 da 22:00 UTC · 0m

    Pending
    1. 30 Gwengolo 2024 da 15:42 UTCresolved

      From 26/09/2024 10:00 AM UTC to 30/09/2024 10:00 AM UTC there was an issue where one of our services failed to correctly fetch and apply source maps from remote storage. This issue resulted in mapping files not being applied to certain frames in some events.

    BugSnag Dashboard Outage

    Início 19 Gwengolo 2024 da 16:19 UTC · 1h 18m

    Pending
    1. 19 Gwengolo 2024 da 16:19 UTCinvestigating

      We are currently experiencing an outage on the BugSnag dashboard, and there may be delays to event processing. We are investigating this.

    2. 19 Gwengolo 2024 da 16:49 UTCmonitoring

      The BugSnag dashboard is now operational. We are continuing to monitor this.

    3. 19 Gwengolo 2024 da 17:37 UTCresolved

      This incident has been resolved.

    Delays in event processing

    Início 7 Gwengolo 2024 da 10:30 UTC · 0m

    Pending
    1. 10 Gwengolo 2024 da 08:44 UTCresolved

      We experienced a brief outage, resulting in our release and hooks endpoints returning 5xx response's for a few minutes.

    Issues with BugSnag Event processing times

    Início 15 Eost 2024 da 14:14 UTC · 7h 3m

    Pending
    1. 15 Eost 2024 da 14:14 UTCinvestigating

      We are currently investigating issues with slow event processing times.

    2. 15 Eost 2024 da 15:47 UTCinvestigating

      Investigating issues on the Dashboard where event information is not loading.

    3. 15 Eost 2024 da 16:31 UTCidentified

      Event information should now be loading on the Dashboard.

    4. 15 Eost 2024 da 20:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 15 Eost 2024 da 21:17 UTCresolved

      This incident has been resolved.