Histórico de interrupções do Canva

1. 31 Gouere 2026 da 18:55 UTCinvestigating

   Alguns usuários podem ter problemas usando Canva. As nossas equipas estão a analisar isto com urgência e em breve forneceremos uma actualização.

2. 31 Gouere 2026 da 19:02 UTCidentified

   Identificamos um problema que afeta assinaturas, faturamento e pagamentos em Canva. As nossas equipas estão a trabalhar para resolver o problema.

3. 31 Gouere 2026 da 19:24 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

4. 31 Gouere 2026 da 19:58 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 13 Gouere 2026 da 22:57 UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 13 Gouere 2026 da 23:04 UTCidentified

   The issue has been identified: - Users are shown the wrong status of their subscription

3. 13 Gouere 2026 da 23:17 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 12 Gouere 2026 da 08:38 UTCidentified

   Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

2. 12 Gouere 2026 da 17:29 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 9 Gouere 2026 da 17:55 UTCinvestigating

   Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

2. 9 Gouere 2026 da 17:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 Gouere 2026 da 23:23 UTCinvestigating

   We are continuing to investigate this issue and hope to have a fix in place soon.

4. 10 Gouere 2026 da 00:13 UTCidentified

   The issue has been identified and a fix is being implemented.

5. 10 Gouere 2026 da 00:34 UTCresolved

   This incident has been resolved.

1. 9 Gouere 2026 da 12:50 UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 9 Gouere 2026 da 13:51 UTCmonitoring

   Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.

3. 9 Gouere 2026 da 14:04 UTCresolved

   This incident has been resolved.

1. 6 Gouere 2026 da 07:00 UTCidentified

   Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

2. 7 Gouere 2026 da 01:24 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2 Gouere 2026 da 09:10 UTCinvestigating

   Users may experience errors uploading media to their Canva design

2. 2 Gouere 2026 da 09:12 UTCinvestigating

   We are continuing to investigate this issue.

3. 2 Gouere 2026 da 11:00 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2 Gouere 2026 da 00:44 UTCinvestigating

   We are currently investigating this issue.

2. 2 Gouere 2026 da 02:21 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 Gouere 2026 da 04:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 Gouere 2026 da 06:44 UTCresolved

   This incident has been resolved.

1. 23 Mezheven 2026 da 23:01 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 23 Mezheven 2026 da 23:19 UTCidentified

   We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.

3. 23 Mezheven 2026 da 23:51 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 22 Mezheven 2026 da 04:16 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 22 Mezheven 2026 da 07:28 UTCresolved

   This incident has been resolved.

1. 17 Mezheven 2026 da 02:53 UTCinvestigating

   Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

2. 17 Mezheven 2026 da 02:54 UTCinvestigating

   We are continuing to investigate this issue.

3. 17 Mezheven 2026 da 03:07 UTCidentified

   Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

4. 17 Mezheven 2026 da 03:26 UTCmonitoring

   A fix has been implemented and we are currently monitoring

5. 17 Mezheven 2026 da 03:54 UTCresolved

   This incident has been resolved.

1. 15 Mezheven 2026 da 20:20 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 15 Mezheven 2026 da 20:30 UTCidentified

   Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.

3. 15 Mezheven 2026 da 21:03 UTCresolved

   This incident has been resolved.

1. 15 Mezheven 2026 da 11:34 UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

2. 15 Mezheven 2026 da 12:10 UTCresolved

   This incident has been resolved.

1. 15 Mezheven 2026 da 11:01 UTCidentified

   Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

2. 15 Mezheven 2026 da 11:22 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 12 Mezheven 2026 da 04:45 UTCidentified

   Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.

2. 12 Mezheven 2026 da 05:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 Mezheven 2026 da 06:25 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 9 Mezheven 2026 da 03:41 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 9 Mezheven 2026 da 03:45 UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

3. 9 Mezheven 2026 da 04:19 UTCresolved

   This incident has been resolved.

1. 29 Mae 2026 da 01:48 UTCinvestigating

   Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

2. 29 Mae 2026 da 01:58 UTCmonitoring

   A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

3. 29 Mae 2026 da 02:12 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 22 Mae 2026 da 03:34 UTCinvestigating

   We are currently investigating the issue.

2. 22 Mae 2026 da 03:46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 Mae 2026 da 04:07 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22 Mae 2026 da 04:41 UTCresolved

   This incident has been resolved.

1. 21 Mae 2026 da 04:56 UTCidentified

   Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.

2. 21 Mae 2026 da 05:40 UTCmonitoring

   We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.

3. 21 Mae 2026 da 06:28 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 12 Mae 2026 da 04:15 UTCinvestigating

   Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.

2. 12 Mae 2026 da 04:42 UTCresolved

   This incident has been resolved.