Próxima atualização da infraestrutura – sábado, 2026-07-25 de 01:00 a 02:00 UTC
MaintenanceMaintenance event
- complete
A manutenção está agora completa. Obrigado pela paciência.
Traduzido automaticamente da atualização oficial do incidente.
37 Celonis incidents · Mezheven 2026 — official updates, affected components, duration and resolution details.
A manutenção está agora completa. Obrigado pela paciência.
Traduzido automaticamente da atualização oficial do incidente.
Boas notícias - esta questão foi resolvida e tudo deveria estar funcionando normalmente agora. Continuamos a monitorizar de perto para garantir que tudo permanece estável. Muito obrigado pela vossa paciência enquanto trabalhávamos nisto.
Traduzido automaticamente da atualização oficial do incidente.
Resolvemos o incidente, os serviços estão disponíveis novamente. Continuamos a monitorizar o ambiente. Pedimos desculpa pela inconveniência.
Traduzido automaticamente da atualização oficial do incidente.
Boas notícias - esta questão foi resolvida e tudo deveria estar funcionando normalmente agora. Continuamos a monitorizar de perto para garantir que tudo permanece estável. Muito obrigado pela vossa paciência enquanto trabalhávamos nisto.
Traduzido automaticamente da atualização oficial do incidente.
A manutenção está agora completa. Obrigado pela paciência.
Traduzido automaticamente da atualização oficial do incidente.
A manutenção está agora completa. Obrigado pela paciência.
Traduzido automaticamente da atualização oficial do incidente.
A manutenção está agora completa. Obrigado pela paciência.
Traduzido automaticamente da atualização oficial do incidente.
** Visão geral Para garantir que a plataforma Celonis permaneça alinhada com os mais recentes padrões globais de desempenho e segurança, estamos conduzindo uma janela de manutenção prioritária em nossa infraestrutura de nuvem subjacente. Enquanto nos esforçamos para fornecer um aviso mais avançado para eventos programados, esta atualização específica segue uma linha do tempo acelerada** ** em coordenação com nossos parceiros de infraestrutura**. Isso garante que melhorias críticas de estabilidade sejam aplicadas ao seu ambiente o mais rapidamente possível para manter a resiliência operacional máxima. ** Impacte & ação necessária Por favor, note que, embora se espere que os serviços permaneçam estáveis, existe uma pequena possibilidade de interrupções breves e intermitentes durante a janela de manutenção programada para as 07:00 às 08:00 UTC. Nenhuma ação é necessária de sua parte. ** Informações adicionais Se você tiver dúvidas ou precisar de assistência, entre em contato com nossa Equipe de Suporte.](https://support.celonis.com/s/?language=en US) Agradecemos a sua agilidade e cooperação.
Traduzido automaticamente da atualização oficial do incidente.
Agora resolvemos o problema e nosso desempenho na plataforma é estável. Para os usuários afetados, precisamos realizar uma atualização de página. Pedimos desculpas pela inconveniência causada e agradecemos a sua paciência.
Traduzido automaticamente da atualização oficial do incidente.
Boas notícias - esta questão foi resolvida e tudo deveria estar funcionando normalmente agora. Continuamos a monitorizar de perto para garantir que tudo permanece estável. Muito obrigado pela vossa paciência enquanto trabalhávamos nisto.
Traduzido automaticamente da atualização oficial do incidente.
**Overview** To ensure the Celonis platform remains aligned with the latest global performance and security standards, we are conducting a priority maintenance window on our underlying cloud infrastructure. While we strive to provide more advanced notice for scheduled events, this specific update follows an **accelerated timeline** **in coordination with our infrastructure partners**. This ensures that critical stability enhancements are applied to your environment as swiftly as possible to maintain peak operational resilience. **Impact & action required** Please note that while services are expected to remain stable, there is a slight possibility of brief, intermittent interruptions during the maintenance window scheduled for 07:00 to 08:00 UTC. No action is required on your part. **Further information** If you have questions or require assistance, please [contact our Support Team.](https://support.celonis.com/s/?language=en_US) We appreciate your agility and cooperation.
**Overview** To ensure the Celonis platform remains aligned with the latest global performance and security standards, we are conducting a priority maintenance window on our underlying cloud infrastructure. While we strive to provide more advanced notice for scheduled events, this specific update follows an **accelerated timeline** **in coordination with our infrastructure partners**. This ensures that critical stability enhancements are applied to your environment as swiftly as possible to maintain peak operational resilience. **Impact & action required** Please note that while services are expected to remain stable, there is a slight possibility of brief, intermittent interruptions during the maintenance window scheduled for 01:00 to 02:00 UTC. No action is required on your part. **Further information** If you have questions or require assistance, please [contact our Support Team.](https://support.celonis.com/s/?language=en_US) We appreciate your agility and cooperation.
**Overview** To ensure the Celonis Platform continues to meet the latest global performance and security standards, we need to conduct a database version upgrade. While we strive to minimize service disruptions, the nature of this work requires a short service outage. **Impact and action required** There will be a brief service disruption of up to 30 minutes between 07:00 and 08:00 UTC\*. During this window, the entire Celonis platform will temporarily be unavailable. Please plan ahead for this downtime. No further action is required. All systems will resume automatically once the upgrade is finished.. **Further information** If you have questions or require assistance, please [contact our Support Team](https://support.celonis.com/s/?language=en_US). Thanks for your agility and cooperation. *\*UTC stands for Coordinated Universal Time. Like many other global companies, Celonis uses this time zone to help communicate clearly to users in multiple time zones. Please note that this does not change depending on Daylight Saving Time (summer time).*
**Overview** To ensure the Celonis Platform continues to meet the latest global performance and security standards, we need to conduct a database version upgrade. While we strive to minimize service disruptions, the nature of this work requires a short service outage. **Impact and action required** There will be a brief service disruption of up to 30 minutes between 13:00 and 14:00 UTC\*. During this window, the entire Celonis platform will temporarily be unavailable. Please plan ahead for this downtime. No further action is required. All systems will resume automatically once the upgrade is finished.. **Further information** If you have questions or require assistance, please [contact our Support Team](https://support.celonis.com/s/?language=en_US). Thanks for your agility and cooperation. *\*UTC stands for Coordinated Universal Time. Like many other global companies, Celonis uses this time zone to help communicate clearly to users in multiple time zones. Please note that this does not change depending on Daylight Saving Time (summer time).*
**Overview** To ensure the Celonis Platform continues to meet the latest global performance and security standards, we need to conduct a database version upgrade. While we strive to minimize service disruptions, the nature of this work requires a short service outage. **Impact and action required** There will be a brief service disruption of up to 30 minutes between 13:00 and 14:00 UTC\*. During this window, the entire Celonis platform will temporarily be unavailable. Please plan ahead for this downtime. No further action is required. All systems will resume automatically once the upgrade is finished.. **Further information** If you have questions or require assistance, please [contact our Support Team](https://support.celonis.com/s/?language=en_US). Thanks for your agility and cooperation. *\*UTC stands for Coordinated Universal Time. Like many other global companies, Celonis uses this time zone to help communicate clearly to users in multiple time zones. Please note that this does not change depending on Daylight Saving Time (summer time).*
**Overview** As part of our commitment to deliver a secure and reliable platform experience, we will be conducting planned infrastructure changes to improve the stability and scalability of our networking platform. We want to inform you about upcoming changes to the [Celonis IPs as destination](https://docs.celonis.com/en/allowlisting-celonis-ip-addresses.html#UUID-7e54c6e0-a89e-0795-b426-98dae80ac482_section-idm46394330682240341344592011) used within the **uk-1** realm. These IPs are used as the **destination IP addresses** for customers connecting to Celonis services, including Celonis Uplink Extractors and sending data via the Data Push API. If you have configured firewall or network allowlists using the current destination IPs provided by Celonis, you will need to take the actions described below. This change will take effect on **July 28, 2026**. **Impact & Action Required** If you have **not** configured firewall or network allowlists for the [Celonis IPs as destination](https://docs.celonis.com/en/allowlisting-celonis-ip-addresses.html#UUID-7e54c6e0-a89e-0795-b426-98dae80ac482_section-idm46394330682240341344592011), **no action is required**. However, if your organization has allowlisted the current [Celonis IPs as destination](https://docs.celonis.com/en/allowlisting-celonis-ip-addresses.html#UUID-7e54c6e0-a89e-0795-b426-98dae80ac482_section-idm46394330682240341344592011), your Network Security team must update the allowlists before **July 28, 2026** to avoid connectivity issues. The new destination IP range for the uk-1 realm is: **144.208.122.0/23** To ensure a smooth transition: Add the new IP range (**144.208.122.0/23**) to every IP allowlists while retaining the old IP(s) (162.159.140.65,172.66.0.65,172.65.64.56,172.65.64.57) for the uk-1 realm before the transition date (July 28th 2026). If the new IP range is not allowlisted before the transition date, connections from Celonis Uplink Extractors or requests sent through the Data Push API may be blocked, resulting in connectivity issues. During the transition, the Celonis platform will remain fully available, and no additional action is required from your users. If you have any questions or require assistance identifying whether these IPs are currently allowlisted in your environment, please contact our Support team. Thank you for your cooperation and understanding as we continue to improve the reliability and security of the Celonis platform. _UTC (Coordinated Universal Time) is used by Celonis to communicate maintenance windows consistently across all regions. Please note that UTC does not change for Daylight Saving Time (summer time)._
We've now resolved the incident. We apologise for the inconvenience and thank you for your patience.
Services have been restored at 06:08 ET after corrective actions. We apologise for the inconvenience.
The maintenance is now complete. Thanks for your patience.
The maintenance is now complete. Thanks for your patience.