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    Histórico de interrupções do Cexio

    13 Cexio incidents · Gwengolo 2025 — official updates, affected components, duration and resolution details.

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    CEX.IO Pay is temporarily unavailable to customers from EU region

    Início 8 Mezheven 2026 da 10:53 UTC · Em andamento

    Pending
    1. 8 Mezheven 2026 da 10:53 UTCinvestigating

      We are currently investigating this issue.

    2. 8 Mezheven 2026 da 10:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    CEX.IO Card Update

    Início 22 Genver 2026 da 14:32 UTC · Em andamento

    OutageCritical incident
    Componentes afetados
    Card orderingCard transactions
    1. 22 Genver 2026 da 14:32 UTCmonitoring

      Starting February 3, 2026, payments are unavailable. We are working to transition to a new card-issuing partner. Tap to learn more. https://support.cex.io/en/articles/13460417-important-cex-io-card-update.

    2. 7 Ebrel 2026 da 10:15 UTCmonitoring

      We are continuing to monitor for any further issues.

    Degraded Performance – Customer Support

    Início 9 Genver 2026 da 20:13 UTC · 39m

    IssuesMinor incident
    Componentes afetados
    Customer Support
    1. 9 Genver 2026 da 20:13 UTCinvestigating

      We are currently experiencing degraded performance in our Customer Support systems.

    2. 9 Genver 2026 da 20:51 UTCresolved

      This incident has been resolved.

    USD and GBP card withdrawals maintenance (degraded performance)

    Início 17 Kerzu 2025 da 13:04 UTC · 22h 11m

    IssuesMinor incident
    Componentes afetados
    Card Withdrawals
    1. 17 Kerzu 2025 da 13:04 UTCinvestigating

      We are currently investigating this issue.

    2. 18 Kerzu 2025 da 11:15 UTCresolved

      This incident has been resolved.

    Faster Payments deposits maintenance

    Início 17 Kerzu 2025 da 10:32 UTC · 105d 5h

    IssuesMinor incident
    Componentes afetados
    Faster Payments (withdrawals only)
    1. 17 Kerzu 2025 da 10:32 UTCinvestigating

      We are currently investigating this issue.

    2. 20 Meurzh 2026 da 17:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 1 Ebrel 2026 da 15:33 UTCresolved

      Faster payments are now available for withdrawals-only.

    CEX.IO Card EURC transactions maintenance

    Início 7 Kerzu 2025 da 16:15 UTC · 24m

    IssuesMinor incident
    Componentes afetados
    Card transactions
    1. 7 Kerzu 2025 da 16:15 UTCinvestigating

      We are experiencing issues with EURC payments via CEX.IO Card. Please exchange these assets for other currencies for a successful transaction.

    2. 7 Kerzu 2025 da 16:39 UTCresolved

      This incident has been resolved.

    CEX.IO Card transactions maintenance

    Início 30 Du 2025 da 15:43 UTC · 1h 31m

    IssuesMinor incident
    Componentes afetados
    Card transactions
    1. 30 Du 2025 da 15:43 UTCinvestigating

      We are currently investigating this issue.

    2. 30 Du 2025 da 16:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 Du 2025 da 17:13 UTCresolved

      This incident has been resolved.

    CEX.IO Spot Trading. Degraded performance. Investigating

    Início 30 Du 2025 da 11:29 UTC · 22h 7m

    IssuesMinor incident
    Componentes afetados
    ReportsFinance ManagementProfile ManagementLoginTrading
    1. 30 Du 2025 da 11:29 UTCinvestigating

      We are currently investigating this issue.

    2. 1 Kerzu 2025 da 09:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 Kerzu 2025 da 09:35 UTCresolved

      This incident has been resolved.

    CEX.IO Card Maintenance

    Início 20 Du 2025 da 12:04 UTC · 49m

    OutageMajor incident
    Componentes afetados
    Card orderingCard transactions
    1. 20 Du 2025 da 12:04 UTCinvestigating

      Some card transactions may currently fail due to service disruptions. The relevant team is working to resolve the issue as quickly as possible. Thank you for your understanding!

    2. 20 Du 2025 da 12:52 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 Du 2025 da 12:53 UTCresolved

      This incident has been resolved.

    CEX.IO Ecosystem maintenance

    Início 18 Du 2025 da 11:44 UTC · 7h 48m

    IssuesMinor incident
    Componentes afetados
    RegistrationsCrypto withdrawalsEmail DeliveryCustomer SupportCrypto depositsAffiliate programEarnHelp CenterAll fiat and crypto transactionsCEX.IO CardLoginInstant Buy/SellWebsite availabilitySpot and Margin TradingCEX UniversityVerification
    1. 18 Du 2025 da 11:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 18 Du 2025 da 11:49 UTCidentified

      We are observing an issue on Cloudflare’s side

    3. 18 Du 2025 da 13:16 UTCidentified

      Cloudflare Global Network is experiencing issues. We are monitoring their status and expect service to return to normal as soon as their network is fully restored.

    4. 18 Du 2025 da 15:28 UTCmonitoring

      Cloudflare has implemented a fix for the network issues. The primary incident is believed to be resolved. We are now actively monitoring our services closely to confirm full stability. Users may experience brief disruptions as the global network fully returns to normal.

    5. 18 Du 2025 da 18:01 UTCmonitoring

      Cloudflare provided the following update: "Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network. Our engineering teams continue to closely monitor the platform and perform a deeper investigation into the earlier disruption, but no configuration changes are being made at this time. We will provide a final update once our investigation is complete."

    6. 18 Du 2025 da 19:32 UTCresolved

      This incident has been resolved.

    KSM transactions maintenance

    Início 6 Du 2025 da 11:44 UTC · 4d 22h

    MaintenanceMaintenance event
    Componentes afetados
    KSMKSM
    1. 6 Du 2025 da 11:44 UTCinvestigating

      We are currently investigating this issue.

    2. 11 Du 2025 da 09:52 UTCresolved

      This incident has been resolved.

    DOT transactions maintenance

    Início 4 Du 2025 da 12:39 UTC · 6d 22h

    MaintenanceMaintenance event
    Componentes afetados
    DOTDOT
    1. 4 Du 2025 da 12:39 UTCinvestigating

      We are currently investigating this issue.

    2. 11 Du 2025 da 11:07 UTCresolved

      This incident has been resolved.

    Domestic Wire transactions maintenance

    Início 22 Gwengolo 2025 da 10:49 UTC · 179d 3h

    IssuesMinor incident
    1. 22 Gwengolo 2025 da 10:49 UTCinvestigating

      We are currently investigating this issue.

    2. 20 Meurzh 2026 da 13:54 UTCresolved

      Wire transfers have been retired. This component has been removed from our status page.