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    Histórico de interrupções do Cisco Iot

    51 Cisco Iot incidents · Mezheven 2021 — official updates, affected components, duration and resolution details.

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    Investigação do Serviço de Hierarquia da Organização da UE

    Início 13 Gouere 2026 da 08:29 UTC · 42m

    Pending
    1. 13 Gouere 2026 da 08:29 UTCinvestigating

      Foi identificada uma interrupção parcial do Serviço de Hierarquia da Organização na UE. Estamos a investigar.

    2. 13 Gouere 2026 da 08:50 UTCinvestigating

      Org Hierarquia componente foi desativado, fechando este incidente.

    3. 13 Gouere 2026 da 09:11 UTCresolved

      Org Hierarquia componente foi desativado, fechando este incidente.

    Traduzido automaticamente da atualização oficial do incidente.

    App Manager Services degraded

    Início 27 Cʼhwevrer 2025 da 14:35 UTC · 1d 0h

    IssuesMinor incident
    Componentes afetados
    App Manager ServiceApp Manager Service
    1. 27 Cʼhwevrer 2025 da 14:35 UTCinvestigating

      App Mgmt Operations on externally managed devices are affected. The issue is being investigated.

    2. 27 Cʼhwevrer 2025 da 14:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27 Cʼhwevrer 2025 da 20:22 UTCinvestigating

      Already onboarded devices are not impacted. New onboarding of externally managed devices and their app management is affected.

    4. 28 Cʼhwevrer 2025 da 09:18 UTCidentified

      The cause of the issue has been identified and the engineering team is working on a fix.

    5. 28 Cʼhwevrer 2025 da 12:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 28 Cʼhwevrer 2025 da 14:57 UTCresolved

      This incident has been resolved.

    US Device Management Services Investigating

    Início 7 Genver 2025 da 09:08 UTC · 52m

    OutageMajor incident
    Componentes afetados
    Device Management
    1. 7 Genver 2025 da 09:08 UTCinvestigating

      A partial outage was identified for Device Management Services in US. We are investigating.

    2. 7 Genver 2025 da 09:59 UTCresolved

      This is an operator induced error. Please ignore.

    Partial outage for Secure Equipment Access service in EU

    Início 27 Du 2024 da 17:51 UTC · 14h 56m

    OutageMajor incident
    Componentes afetados
    Secure Equipment Access Service
    1. 27 Du 2024 da 17:51 UTCidentified

      Our monitoring systems have detected intermittent service interruptions for SEA connections. Users may experience abrupt disconnections for established SEA connections. Engineering team is working on a fix and will roll out soon.

    2. 28 Du 2024 da 08:47 UTCresolved

      A fix was implemented, validated, and deployed.

    US Cyber Vision Service Investigating

    Início 31 Mae 2024 da 09:17 UTC · 19m

    OutageMajor incident
    1. 31 Mae 2024 da 09:17 UTCinvestigating

      A partial outage was identified for Cyber Vision Service in US. We are investigating.

    2. 31 Mae 2024 da 09:36 UTCresolved

      Please ignore. This is a false trigger related to our internal tests.

    EU Sign In Services Investigating

    Início 8 Ebrel 2024 da 00:21 UTC · 1h 11m

    OutageMajor incident
    Componentes afetados
    Sign In
    1. 8 Ebrel 2024 da 00:21 UTCinvestigating

      There is a partial outage identified for Sign In Services in the EU. We are investigating.

    2. 8 Ebrel 2024 da 01:32 UTCresolved

      This notification does not impact production operations and is tooling-related which will be fixed shortly.

    US Cyber Vision Service Investigating

    Início 15 Meurzh 2024 da 08:09 UTC · 2h 4m

    OutageMajor incident
    1. 15 Meurzh 2024 da 08:09 UTCinvestigating

      A partial outage was identified for Cyber Vision Service in US. We are investigating.

    2. 15 Meurzh 2024 da 09:25 UTCinvestigating

      Issue appears to be sanity testing related. The situation has stabilized.

    3. 15 Meurzh 2024 da 10:12 UTCresolved

      The Issue has been resolved, and Cyber Vision Service in US is Operational.

    Slowness in incoming Audit events

    Início 4 Cʼhwevrer 2024 da 03:00 UTC · 0m

    IssuesMinor incident
    1. 4 Cʼhwevrer 2024 da 04:55 UTCresolved

      An interruption to some of the internal services was observed and this caused a brief lag in viewing audit events. All service functionalities are restored.

    EU Cyber Vision Service Investigating

    Início 2 Cʼhwevrer 2024 da 06:22 UTC · 31m

    OutageMajor incident
    1. 2 Cʼhwevrer 2024 da 06:22 UTCinvestigating

      A partial outage was identified for Cyber Vision Service in EU. We are investigating.

    2. 2 Cʼhwevrer 2024 da 06:53 UTCresolved

      False test trigger post deployment update, Please ignore.

    EU Device Management Services Investigating

    Início 8 Here 2023 da 03:05 UTC · 2h 39m

    OutageCritical incident
    Componentes afetados
    Secure Equipment Access Service
    1. 8 Here 2023 da 03:05 UTCinvestigating

      A partial outage was identified for Device Management Services in EU. We are investigating.

    2. 8 Here 2023 da 03:19 UTCinvestigating

      Secure Equipment Access is currently degraded and sessions may not be available. Cisco Engineering teams are aware and working to resolve the issue. We apologize for any inconvenience.

    3. 8 Here 2023 da 03:50 UTCidentified

      The issue has been identified and a fix has been implemented. We are currently Monitoring to ensure services are stable. Thank you for your patience and we apologize for any inconvenience.

    4. 8 Here 2023 da 04:47 UTCmonitoring

      A fix has been implemented and all services are fully available. Cisco will continue to monitor the service to ensure no further impact. We apologize for any inconvenience.

    5. 8 Here 2023 da 05:44 UTCresolved

      All Services are operating normally. We apologize for any inconvenience.

    EU Organization Hierarchy Service Investigating

    Início 8 Here 2023 da 03:05 UTC · 27m

    Pending
    Componentes afetados
    Organization Hierarchy Service
    1. 8 Here 2023 da 03:05 UTCinvestigating

      A partial outage was identified for Organization Hierarchy Service in EU. We are investigating.

    2. 8 Here 2023 da 03:32 UTCinvestigating

      Organization Hierarchy is unaffected at this time. Marking this incident as resolved. We apologize for any inconvenience.

    3. 8 Here 2023 da 03:32 UTCresolved

      This incident has been resolved.

    US Sign In Services Investigating

    Início 30 Mae 2023 da 23:55 UTC · 10m

    OutageMajor incident
    Componentes afetados
    Sign In
    1. 30 Mae 2023 da 23:55 UTCinvestigating

      There is a partial outage identified for Sign In Services in the US. We are investigating.

    2. 31 Mae 2023 da 00:05 UTCresolved

      The Issue has been resolved, and Sign In Services in US are Operational.

    A partial outage was identified for Device Management Services in EU.

    Início 30 Meurzh 2023 da 05:02 UTC · 4h 1m

    OutageMajor incident
    Componentes afetados
    Device Management
    1. 30 Meurzh 2023 da 05:02 UTCinvestigating

      We are currently investigating the issue.

    2. 30 Meurzh 2023 da 06:50 UTCmonitoring

      Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 2 hours for any service instability.

    3. 30 Meurzh 2023 da 09:03 UTCresolved

      This incident has been resolved.

    A partial outage was identified for Device Management Services in EU. We are investigating.

    Início 1 Meurzh 2023 da 12:06 UTC · 2h 21m

    OutageMajor incident
    Componentes afetados
    Device ManagementAudit Service
    1. 1 Meurzh 2023 da 12:06 UTCinvestigating

      We are currently investigating this issue.

    2. 1 Meurzh 2023 da 13:30 UTCmonitoring

      Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 1 hour for any service instability.

    3. 1 Meurzh 2023 da 14:27 UTCresolved

      This incident has been resolved.

    A partial outage was identified for Device Management Services in EU. We are investigating.

    Início 15 Cʼhwevrer 2023 da 11:38 UTC · 8h 13m

    OutageMajor incident
    Componentes afetados
    Device ManagementSecure Equipment Access Service
    1. 15 Cʼhwevrer 2023 da 11:38 UTCinvestigating

      We are currently investigating this issue.

    2. 15 Cʼhwevrer 2023 da 17:45 UTCmonitoring

      Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 2 hours for any service instability.

    3. 15 Cʼhwevrer 2023 da 19:51 UTCresolved

      This incident has been resolved.

    We are observing issues with device connectivity to the IoT Operations Dashboard

    Início 27 Gwengolo 2022 da 08:35 UTC · 31m

    IssuesMinor incident
    Componentes afetados
    Device Management
    1. 27 Gwengolo 2022 da 08:35 UTCinvestigating

      We are currently investigating this issue.

    2. 27 Gwengolo 2022 da 08:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 Gwengolo 2022 da 09:06 UTCresolved

      We have remediated the issue. The system is operational now

    We are observing issues with device connectivity to the IoT Operations Dashboard

    Início 20 Gwengolo 2022 da 17:04 UTC · 18m

    IssuesMinor incident
    Componentes afetados
    Device Management
    1. 20 Gwengolo 2022 da 17:04 UTCinvestigating

      We are currently investigating this issue.

    2. 20 Gwengolo 2022 da 17:06 UTCinvestigating

      The issue affects only devices going through reboot or any devices getting onboarded newly. Existing "UP" devices continue to be UP and operational

    3. 20 Gwengolo 2022 da 17:22 UTCresolved

      We have remediated the issue. The system is operational now

    We are observing issues with device connectivity to the IoT Operations Dashboard.

    Início 7 Gwengolo 2022 da 19:24 UTC · 24m

    IssuesMinor incident
    Componentes afetados
    Device Management
    1. 7 Gwengolo 2022 da 19:24 UTCinvestigating

      We are currently investigating this issue.

    2. 7 Gwengolo 2022 da 19:29 UTCinvestigating

      The issue affects only devices going through reboot or any devices getting onboarded newly. Existing "UP" devices continue to be UP and operational

    3. 7 Gwengolo 2022 da 19:47 UTCresolved

      We have remediated the issue. The system is operational now

    US:Device Management Service Degradation

    Início 2 Gwengolo 2022 da 01:04 UTC · 26m

    IssuesMinor incident
    Componentes afetados
    Device Management
    1. 2 Gwengolo 2022 da 01:04 UTCinvestigating

      We are seeing a service degradation affecting the device generated events displayed on IoT Operations Dashboard. There is no impact to device functionality. We are actively looking into this issue.

    2. 2 Gwengolo 2022 da 01:29 UTCresolved

      We have determined there is no service impact. The issue of device generated events is being tracked here https://cdetsng.cisco.com/webui/#view=CSCwc87478

    US Secure Equipment Access Service Investigating

    Início 15 Gouere 2022 da 01:36 UTC · 18m

    OutageMajor incident
    Componentes afetados
    Secure Equipment Access Service
    1. 15 Gouere 2022 da 01:36 UTCinvestigating

      A partial outage was identified for Secure Equipment Access Service in US. We are investigating.

    2. 15 Gouere 2022 da 01:54 UTCresolved

      The Issue has been resolved, and Secure Equipment Access Service in US is Operational.