Histórico de interrupções do Clearwater Analytics

1. 14 Here 2026 da 22:33 UTCresolved

   Entre 21:55 e 22:21 UTC em 14 de outubro de 2026, alguns usuários não conseguiram acessar o site de Relatórios Clearwater porque a opção não apareceu em sua barra de ferramentas de navegação. Nossos engenheiros identificaram e resolveram o problema, e o acesso foi restaurado. Os usuários que tiveram o site de Relatório aberto antes do início da edição não foram afetados. Pedimos desculpa por qualquer inconveniente. Se você continuar a experimentar problemas, entre em contato com os Serviços do Cliente.

Traduzido automaticamente da atualização oficial do incidente.

1. 27 Eost 2026 da 16:12 UTCresolved

   Entre 10:16 e 10:42 UTC em 27 de agosto de 2026, os usuários experimentaram atrasos intermitentes e pausas ao entrar no portal Clearwater Reporting. O problema foi causado por um incidente no nosso fornecedor de autenticação de terceiros. Os usuários que já estavam logados não foram afetados. O problema foi resolvido, e a funcionalidade de login é confirmada para estar operando normalmente. Pedimos desculpa por qualquer inconveniente.

Traduzido automaticamente da atualização oficial do incidente.

1. 1 Mezheven 2026 da 23:00 UTCinvestigating

   The Clearwater Analytics Reporting website is currently experiencing a partial disruption. Some users may encounter degraded performance or intermittent unavailability. Our engineering team is actively investigating the issue. We will provide an update as soon as additional information is available. We apologize for the inconvenience and appreciate your patience.

2. 1 Mezheven 2026 da 23:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 1 Mezheven 2026 da 23:52 UTCmonitoring

   Our engineering team has deployed a fix for the partial disruption affecting the Reporting website. We are actively monitoring the environment to confirm full service restoration.

4. 2 Mezheven 2026 da 00:05 UTCresolved

   The partial disruption affecting the Reporting website has been fully resolved. All services are operating normally.

1. 5 Meurzh 2026 da 10:12 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers are actively addressing the issue.

2. 5 Meurzh 2026 da 10:13 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 Meurzh 2026 da 10:16 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

4. 5 Meurzh 2026 da 10:27 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system.

5. 5 Meurzh 2026 da 10:28 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 5 Meurzh 2026 da 10:42 UTCresolved

   The Clearwater Analytics website is operational.

1. 22 Cʼhwevrer 2026 da 16:29 UTCinvestigating

   The Clearwater Analytics website is facing intermittent issues. Engineers are investigating the issue.

2. 22 Cʼhwevrer 2026 da 16:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 22 Cʼhwevrer 2026 da 16:47 UTCidentified

   Engineers have traced the cause of the issue to a third-party provider. We are working with the third-party provider to resolve the issue as soon as possible.

4. 22 Cʼhwevrer 2026 da 17:12 UTCidentified

   We are continuing to work with the third-party vendor to resolve this issue.

5. 22 Cʼhwevrer 2026 da 17:43 UTCidentified

   We are continuing to work on a fix for this issue.

6. 22 Cʼhwevrer 2026 da 18:35 UTCidentified

   We are working with the third-party provider to resolve the issue as soon as possible.

7. 22 Cʼhwevrer 2026 da 18:47 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system.

8. 22 Cʼhwevrer 2026 da 18:57 UTCresolved

   The Clearwater Analytics website is operational.

1. 19 Cʼhwevrer 2026 da 21:59 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 19 Cʼhwevrer 2026 da 22:04 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 19 Cʼhwevrer 2026 da 22:09 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 19 Cʼhwevrer 2026 da 22:10 UTCresolved

   The Clearwater Analytics website is operational.

1. 17 Cʼhwevrer 2026 da 15:40 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 17 Cʼhwevrer 2026 da 15:41 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17 Cʼhwevrer 2026 da 15:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 17 Cʼhwevrer 2026 da 15:41 UTCresolved

   This incident has been resolved.

1. 18 Du 2025 da 13:10 UTCinvestigating

   We are currently experiencing service disruptions due to errors originating from a third-party provider. This issue may result in intermittent failures while interacting with the website. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

2. 18 Du 2025 da 13:18 UTCidentified

   We have identified the cause of the outage - it is due to errors originating from a third-party provider. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

3. 18 Du 2025 da 15:05 UTCmonitoring

   A fix has been implemented by the vendor, and we are actively monitoring to ensure all services remain stable and fully operational.

4. 18 Du 2025 da 15:33 UTCresolved

   The Clearwater Analytics website is operational.

1. 6 Here 2025 da 16:35 UTCinvestigating

   The Clearwater Analytics website is unexpectedly slow. Engineers have been dispatched to urgently address the issue.

2. 6 Here 2025 da 16:35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 Here 2025 da 16:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 Here 2025 da 17:55 UTCresolved

   This incident has been resolved.

1. 19 Gwengolo 2025 da 19:56 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 19 Gwengolo 2025 da 20:11 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 Gwengolo 2025 da 20:11 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

4. 19 Gwengolo 2025 da 20:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19 Gwengolo 2025 da 20:12 UTCresolved

   This incident has been resolved.

1. 13 Eost 2025 da 20:34 UTCresolved

   The Clearwater Analytics website experienced login issues from 7:36 PM to 8:01 PM UTC. The team has identified the root cause and successfully resolved the issue. The website is now fully operational.

1. 20 Mezheven 2025 da 20:07 UTCinvestigating

   Clearwater is having an internal systems issue starting 11:15 that caused service Interruption for Analytics Website. Our team is currently investigating the issue.

2. 20 Mezheven 2025 da 20:07 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 20 Mezheven 2025 da 20:08 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 20 Mezheven 2025 da 20:08 UTCresolved

   The Clearwater Analytics website is operational.

1. 18 Mezheven 2025 da 15:12 UTCinvestigating

   Clearwater is having an internal systems issue starting 11:21 UTC that may delay client deliverables. Our team has identified the problem and is actively working on resolving the issue.

2. 18 Mezheven 2025 da 15:15 UTCidentified

   Engineers have identified the cause of the issue. They are working on a solution now.

3. 18 Mezheven 2025 da 16:24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 18 Mezheven 2025 da 16:43 UTCresolved

   The Clearwater Analytics internal affected systems are fully operational.

1. 28 Meurzh 2025 da 21:11 UTCinvestigating

   The Prism Reporting and Prism Statements products are experiencing unexpected degraded performance. Engineers have been dispatched to urgently address the issue.

2. 28 Meurzh 2025 da 21:11 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 28 Meurzh 2025 da 21:12 UTCmonitoring

   The Prism Reporting and Prism Statements products are operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 28 Meurzh 2025 da 21:13 UTCresolved

   The Prism Reporting and Prism Statements products are operational.

1. 14 Genver 2025 da 19:24 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 14 Genver 2025 da 19:24 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 14 Genver 2025 da 19:24 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 14 Genver 2025 da 19:24 UTCresolved

   The Clearwater Analytics website is operational.

1. 14 Genver 2025 da 19:27 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 14 Genver 2025 da 19:27 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 14 Genver 2025 da 19:27 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 14 Genver 2025 da 19:28 UTCresolved

   The Clearwater Analytics website is operational.

1. 6 Genver 2025 da 18:52 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 6 Genver 2025 da 18:52 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 6 Genver 2025 da 18:52 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 6 Genver 2025 da 18:53 UTCresolved

   The Clearwater Analytics website is operational.

1. 27 Du 2024 da 17:21 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable for a portion of our users. Engineers have been dispatched to urgently address the issue.

2. 27 Du 2024 da 17:21 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 27 Du 2024 da 17:21 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 27 Du 2024 da 17:21 UTCresolved

   The Clearwater Analytics website is operational.

1. 27 Du 2024 da 17:14 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 27 Du 2024 da 17:14 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 27 Du 2024 da 17:14 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 27 Du 2024 da 17:16 UTCresolved

   The Clearwater Analytics website is operational.

1. 19 Gouere 2024 da 05:04 UTCinvestigating

   The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 19 Gouere 2024 da 06:19 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 19 Gouere 2024 da 13:48 UTCmonitoring

   The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 19 Gouere 2024 da 14:02 UTCresolved

   The Clearwater website is operational.