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    Histórico de interrupções do Clickfunnels

    48 Clickfunnels incidents · Du 2020 — official updates, affected components, duration and resolution details.

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    SendGrid Email Sending Issues

    Início 18 Kerzu 2025 da 01:18 UTC · 17h 32m

    OutageMajor incident
    Componentes afetados
    App
    1. 18 Kerzu 2025 da 01:18 UTCinvestigating

      We are investigating email sending issues with SendGrid. It is currently impacting password resets, 2FA Emails, and other transactional emails.

    2. 18 Kerzu 2025 da 01:57 UTCinvestigating

      We are continuing to investigate the issue with SendGrid.

    3. 18 Kerzu 2025 da 02:42 UTCinvestigating

      We continue to work with SendGrid to resolve the issue.

    4. 18 Kerzu 2025 da 04:29 UTCidentified

      We have identified the issue and are working to restore service with SendGrid.

    5. 18 Kerzu 2025 da 15:00 UTCmonitoring

      We are continuing to monitor the situation to ensure smooth functionality. However system email delivery (like password reset or .csv downloads) has been fully restored and messages are now starting to send as expected. You may still notice a delay as systems fully catch up. As always, we recommend checking your spam or junk folder just in case, and marking any messages as "not spam" to ensure future delivery.

    6. 18 Kerzu 2025 da 18:49 UTCresolved

      Systems have remained stable and everything is operating as normal.

    Major AWS Outage

    Início 20 Here 2025 da 18:38 UTC · 4h 30m

    IssuesMinor incident
    Componentes afetados
    App
    1. 20 Here 2025 da 18:38 UTCmonitoring

      Please be advised: A major AWS outage is currently impacting large parts of the internet, including ClickFunnels. This is an external issue affecting many services, and we’re monitoring it closely while we wait for AWS to restore full functionality. You may experience delays receiving magic-link login emails and potential disruptions in other areas. If you need assistance logging in, please email [email protected] and we will do our best to support you.

    2. 20 Here 2025 da 23:09 UTCresolved

      This incident has been resolved.

    Pageview Stats Offline

    Início 14 Ebrel 2025 da 16:02 UTC · 9d 20h

    IssuesMinor incident
    Componentes afetados
    App
    1. 14 Ebrel 2025 da 16:02 UTCinvestigating

      We are currently investigating an issue with pageview stats.

    2. 14 Ebrel 2025 da 16:18 UTCidentified

      The issue has been identified. Pageviews stats are delayed.

    3. 14 Ebrel 2025 da 22:11 UTCmonitoring

      We continue to monitor the issue while pageviews are delayed.

    4. 24 Ebrel 2025 da 12:12 UTCresolved

      Data were processed

    Application Returning Errors

    Início 25 Meurzh 2025 da 16:39 UTC · 3m

    OutageCritical incident
    Componentes afetados
    App
    1. 25 Meurzh 2025 da 16:39 UTCinvestigating

      We are currently investigating this issue.

    2. 25 Meurzh 2025 da 16:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 Meurzh 2025 da 16:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 25 Meurzh 2025 da 16:43 UTCresolved

      This incident has been resolved.

    Issue with payment processing

    Início 30 Genver 2025 da 14:34 UTC · 15m

    OutageMajor incident
    Componentes afetados
    Funnel Pages
    1. 30 Genver 2025 da 14:34 UTCidentified

      We are experiencing a issue processing orders. We have identified the cause and are working to address it.

    2. 30 Genver 2025 da 14:45 UTCmonitoring

      The issue has been resolved. We are continuing to monitor the system to ensure things remain stable.

    3. 30 Genver 2025 da 14:49 UTCresolved

      The issue has been fully resolved, we will continue to monitor and review the incident to ensure the root cause is addressed.

    Unable to establish connection error

    Início 3 Here 2024 da 10:11 UTC · 3h 12m

    OutageMajor incident
    Componentes afetados
    App
    1. 3 Here 2024 da 10:11 UTCinvestigating

      We are investigating an issue causing app.clickfunnels.com to return `Unable to establish connection errors`.

    2. 3 Here 2024 da 10:21 UTCinvestigating

      These pages continue to be operational. Account Settings app.clickfunnels.com/account/details/show Contacts app.clickfunnels.com/contact_profiles

    3. 3 Here 2024 da 10:33 UTCidentified

      We have identified the underlying issue and are working a solution.

    4. 3 Here 2024 da 10:53 UTCidentified

      We are continuing to work on the fix.

    5. 3 Here 2024 da 11:17 UTCidentified

      We have implemented a workaround to get pages up. While we reestablish the connection to services, stats are currently 0. No data has been lost.

    6. 3 Here 2024 da 11:34 UTCidentified

      We are continuing to work on reestablishing the connection to backend services. Stats are currently showing 0. No data has been lost.

    7. 3 Here 2024 da 11:36 UTCidentified

      We are still working on reestablish the connection to services, stats are currently 0. No data has been lost.

    8. 3 Here 2024 da 12:40 UTCmonitoring

      We have reestablished our connection to the backend service. Stats are updating and will be delayed for a couple of hours.

    9. 3 Here 2024 da 13:23 UTCresolved

      Stats are up to date and systems are working normally.

    Upload Image Processing Issue

    Início 9 Gouere 2024 da 11:00 UTC · 2h 7m

    IssuesMinor incident
    Componentes afetados
    Static AssetsFunnel Pages
    1. 9 Gouere 2024 da 11:00 UTCinvestigating

      We are currently experiencing issues with our image processing system. As a result, some users may encounter delays or interruptions when processing images. Our team is actively investigating the root cause of the issue and working to resolve it as quickly as possible.

    2. 9 Gouere 2024 da 11:14 UTCidentified

      We are currently experiencing issues specifically related to the upload image processing system. As a result, some users may encounter delays or interruptions when uploading and processing images. Our team has identified the affected area and is actively working to resolve the issue. Impact: Users may experience longer than usual processing times when uploading images. Some image upload tasks may fail to complete successfully.

    3. 9 Gouere 2024 da 12:53 UTCmonitoring

      We are pleased to inform you that the issue affecting the upload image processing system has been resolved. Our team has implemented the necessary fixes, and the system is now functioning normally. Impact: Users should no longer experience delays or interruptions when uploading and processing images. All image upload tasks should complete successfully. Actions Taken: Our engineering team identified and corrected the problem within the upload image processing module. We are monitoring the system to ensure that it is stable and performing as expected.

    4. 9 Gouere 2024 da 13:06 UTCresolved

      We are pleased to inform you that the issue affecting the upload image processing system has been resolved. Our team has implemented the necessary fixes, and the system is now functioning normally. The issue was resolved, and the upload image processing system has been operating normally since. We will continue to monitor the system closely to ensure continued stability and performance. If you encounter any further issues, please do not hesitate to contact our support team. We apologize for any inconvenience this may have caused and appreciate your patience and understanding while we worked to resolve this issue. Thank you for your understanding and support.

    Application Load Issues

    Início 26 Mezheven 2024 da 14:56 UTC · 1h 4m

    OutageCritical incident
    Componentes afetados
    App
    1. 26 Mezheven 2024 da 14:56 UTCinvestigating

      We are currently investigating a load issue.

    2. 26 Mezheven 2024 da 15:48 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 Mezheven 2024 da 16:00 UTCresolved

      We mitigated a DDOS attack.

    Clickmail Service Degradation

    Início 6 Mezheven 2024 da 18:00 UTC · 17h 34m

    OutageMajor incident
    Componentes afetados
    SendGrid SMTP
    1. 6 Mezheven 2024 da 23:28 UTCinvestigating

      We are currently investigating this issue.

    2. 7 Mezheven 2024 da 00:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7 Mezheven 2024 da 11:34 UTCresolved

      This incident has been resolved.

    DDOS attack

    Início 13 Meurzh 2024 da 13:31 UTC · 7h 2m

    IssuesMinor incident
    Componentes afetados
    Domain RegistrationAPIStatic AssetsAppBackground JobsFunnel Pages
    1. 13 Meurzh 2024 da 13:31 UTCidentified

      🛑 Status Update: March 13, 2024 🛑 We are currently experiencing a DDoS (Distributed Denial of Service) attack on our systems. This malicious activity is causing disruptions to our online services. Our team is actively working to mitigate the attack and restore normal operations as quickly as possible.

    2. 13 Meurzh 2024 da 13:50 UTCmonitoring

      Services are returning to normal. We've updated our WAF rules and are currently blocking traffic from high risk areas.

    3. 13 Meurzh 2024 da 14:15 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 13 Meurzh 2024 da 20:33 UTCresolved

      Although still under DDoS Attack, Our measures to mitigate the attack have been successful. We continue to monitor this attack, and react to changing threat vectors.

    Upstream Service Provider

    Início 3 Du 2023 da 02:19 UTC · 1d 9h

    Pending
    Componentes afetados
    App
    1. 3 Du 2023 da 02:19 UTCinvestigating

      An upstream service provider is currently having issues. This is a reopening of a previous incident. Domains and Page Caches are impacted.

    2. 3 Du 2023 da 02:20 UTCidentified

      Investigating - An upstream service provider is currently having issues. This is a reopening of a previous incident. Domains and Page Caches are impacted.

    3. 3 Du 2023 da 13:31 UTCidentified

      The incident with our upstream provider is still ongoing.

    4. 4 Du 2023 da 12:05 UTCresolved

      This incident has been resolved.

    Upstream Service Provider

    Início 2 Du 2023 da 16:13 UTC · 10h 0m

    IssuesMinor incident
    Componentes afetados
    App
    1. 2 Du 2023 da 16:13 UTCidentified

      An upstream service provider is currently experiencing issues. This may cause a degraded performance in registering domains.

    2. 2 Du 2023 da 17:26 UTCidentified

      The issue that our upstream service provider is experiencing is currently worsening as they troubleshoot it. "Clearing caches" is currently an issue. The symptoms you will see with this is funnel previews will not reflect latest changes.

    3. 3 Du 2023 da 02:10 UTCidentified

      Our Upstream service provider is still experiencing issues, however their status is recovering. We continue to monitor.

    4. 3 Du 2023 da 02:13 UTCresolved

      This incident has been resolved.

    Degraded performance

    Início 13 Mezheven 2023 da 19:21 UTC · 2h 34m

    IssuesMinor incident
    Componentes afetados
    APIStatic AssetsApp
    1. 13 Mezheven 2023 da 19:21 UTCidentified

      We are currently experiencing degraded performance due to an upstream service provider having tehcnical difficulties. You may have difficulty logging in and uploading images and static assets.

    2. 13 Mezheven 2023 da 19:23 UTCmonitoring

      We are monitoring the incident with our upstream provider.

    3. 13 Mezheven 2023 da 20:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 13 Mezheven 2023 da 21:55 UTCresolved

      This incident has been resolved.

    System Test (Note: nothing is broken this is just a test)

    Início 8 Mezheven 2023 da 19:29 UTC · 1m

    OutageCritical incident
    Componentes afetados
    App
    1. 8 Mezheven 2023 da 19:29 UTCinvestigating

      We are conducting a test of how we respond to issues on our platform. Please don't worry everything is fine we are just testing to improve our ability to respond should something happen.

    2. 8 Mezheven 2023 da 19:30 UTCidentified

      This is the next step we would typically tke

    3. 8 Mezheven 2023 da 19:30 UTCresolved

      This portion of the test is over

    Latency - Increased for app access.

    Início 28 Meurzh 2023 da 14:59 UTC · 9d 0h

    IssuesMinor incident
    Componentes afetados
    App
    1. 28 Meurzh 2023 da 14:59 UTCinvestigating

      We are currently investigating this issue.

    2. 28 Meurzh 2023 da 19:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 Ebrel 2023 da 14:59 UTCresolved

      This incident has been resolved.

    Service Disruption

    Início 27 Meurzh 2023 da 20:27 UTC · 33m

    OutageCritical incident
    Componentes afetados
    AppFunnel Pages
    1. 27 Meurzh 2023 da 20:27 UTCinvestigating

      Service Disruption We are currently experiencing a service disruption. Our Platform Team is working to identify the root cause and implement a solution. Application users and their customers may be affected. We will send an additional update in 20 minutes.

    2. 27 Meurzh 2023 da 20:32 UTCmonitoring

      We've identified the issue implemented a fix, and are monitoring the situation.

    3. 28 Meurzh 2023 da 04:01 UTCresolved

      This incident has been resolved.

    CF Classic downtime

    Início 6 Meurzh 2023 da 22:06 UTC · 35m

    OutageCritical incident
    Componentes afetados
    APIAppFunnel Pages
    1. 6 Meurzh 2023 da 22:06 UTCidentified

      We ran into an issue during a recent upgrade. We are working to resolve this issue.

    2. 6 Meurzh 2023 da 22:32 UTCidentified

      We've Rolled our solution forward. The update is complete, and systems are coming back online. We are monitoring the situation.

    3. 6 Meurzh 2023 da 22:41 UTCresolved

      This incident has been resolved.

    CF 2.0 Upstream Service Provider issues

    Início 3 Genver 2023 da 20:19 UTC · 3h 9m

    OutageMajor incident
    Componentes afetados
    AppFunnel Pages
    1. 3 Genver 2023 da 20:19 UTCinvestigating

      We are currently seeing issues with one of our upstream service providers. This may result in an elevated errors when accessing the ClickFunnels application.

    2. 3 Genver 2023 da 21:17 UTCidentified

      We are experiencing a domain outage and are currently working to resolve it with our domain provider. We do not have an ETA at this time, but are working on a resolution to be back up and running ASAP

    3. 3 Genver 2023 da 21:35 UTCidentified

      We are experiencing a domain outage and are currently working to resolve it with our domain provider. We do not have an ETA at this time, but are working on a resolution to be back up and running ASAP.

    4. 3 Genver 2023 da 23:02 UTCmonitoring

      The issue has been resolved. We are continuing to monitor the situation to ensure things remain stable.

    5. 3 Genver 2023 da 23:28 UTCresolved

      This incident has been resolved.

    Issue loading platform and pages on CF Classic

    Início 25 Du 2022 da 16:53 UTC · 55m

    OutageMajor incident
    Componentes afetados
    AppFunnel Pages
    1. 25 Du 2022 da 16:53 UTCinvestigating

      We are currently investigating an issue which is causing the application and user pages not to load.

    2. 25 Du 2022 da 16:56 UTCidentified

      We have identified the cause & and are working on ensuring things come back up smoothly

    3. 25 Du 2022 da 17:03 UTCmonitoring

      We have implemented a fix, things seem to be working smoothly again. Some users may see slightly degraded performance in the app for a few more minutes. We are continuing to monitor the situation.

    4. 25 Du 2022 da 17:47 UTCresolved

      All metrics are looking normal. Though we will continue to closely monitor the situation.

    Elevated Errors when submitting forms

    Início 27 Eost 2022 da 21:11 UTC · 3h 3m

    OutageMajor incident
    Componentes afetados
    APIApp
    1. 27 Eost 2022 da 23:40 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 27 Eost 2022 da 23:40 UTCidentified

      We identified a possible root cause and our engineers are working on a solution for this problem.

    3. 28 Eost 2022 da 00:07 UTCmonitoring

      Fix was applied, we are monitoring right now, but everything looks ok at the moment

    4. 28 Eost 2022 da 00:14 UTCresolved

      This incident has been resolved