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    Histórico de interrupções do Cloudapp

    50 Cloudapp incidents · Mezheven 2017 — official updates, affected components, duration and resolution details.

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    Increased error rates with workflow automations

    Início 20 Here 2025 da 16:16 UTC · 8h 39m

    Pending
    Componentes afetados
    Website
    1. 20 Here 2025 da 16:16 UTCinvestigating

      We're experiencing an elevated level of issues caused by our upstream workflow provider. Many supported integrations are affected by this outage. Some webhooks and app events may not be sending data while the outage persists. We do not expect any data loss.

    2. 20 Here 2025 da 16:17 UTCmonitoring

      Issue was identified as coming from an upstream cloud service (AWS). We are monitoring the situation.

    3. 20 Here 2025 da 19:02 UTCmonitoring

      We are currently experiencing an issue with thumbnail loading, which appears to be related to an ongoing AWS incident. Our team is actively monitoring the situation and will provide updates as they become available.

    4. 21 Here 2025 da 00:55 UTCresolved

      This incident has been resolved.

    Marketing Websites (Zight & GetCloudApp.com) Unavailable

    Início 2 Mae 2023 da 20:15 UTC · 3h 57m

    OutageCritical incident
    Componentes afetados
    WebsiteViewerAPI
    1. 2 Mae 2023 da 21:03 UTCmonitoring

      An upstream provider to Zight is having a regional outage that is affecting our www.zight.com & www.getcloudapp.com domains. The issue is known to the upstream provider, and they are working towards a fix. As a Zight (formerly CloudApp) user, your access to our core product, core API, and dashboard should not be interrupted and this only affects our marketing pages. You can continue to access the core product at https://share.getcloudapp.com/dashboard

    2. 3 Mae 2023 da 01:12 UTCresolved

      Resolved and now experiencing peak performance

    Degraded performance

    Início 24 Ebrel 2023 da 15:00 UTC · 0m

    IssuesMinor incident
    1. 24 Ebrel 2023 da 16:49 UTCresolved

      This incident has been resolved.

    Degraded performance

    Início 8 Du 2022 da 15:00 UTC · 1h 28m

    IssuesMinor incident
    Componentes afetados
    ViewerAPI
    1. 8 Du 2022 da 16:22 UTCmonitoring

      We have an ongoing incident on the 3rd party system. We are monitoring the situation.

    2. 8 Du 2022 da 16:28 UTCresolved

      This incident has been resolved.

    cl.ly domain interruption

    Início 17 Mae 2022 da 14:17 UTC · 0m

    IssuesMinor incident
    Componentes afetados
    Viewer
    1. 17 Mae 2022 da 14:17 UTCresolved

      The SSL certificate for the domain cl.ly had a successful but delayed renewal. The domain should now be fully accessible. This may have affected a small subset of customers.

    Custom domain misconfiguration

    Início 26 Ebrel 2022 da 14:00 UTC · 0m

    Pending
    1. 26 Ebrel 2022 da 15:11 UTCresolved

      A misconfiguration set for custom domain accounts caused specific accounts to be inaccessible due to a gateway timeout

    API Degredation

    Início 31 Meurzh 2022 da 19:30 UTC · 0m

    Pending
    1. 11 Ebrel 2022 da 15:34 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    API Degredation

    Início 1 Meurzh 2022 da 08:00 UTC · 30d 23h

    Pending
    1. 11 Ebrel 2022 da 15:39 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    There may be residual issues with CloudApp after our infrastructure provider, AWS, has had issues today.

    Início 7 Kerzu 2021 da 18:18 UTC · 9h 30m

    Pending
    Componentes afetados
    WebsiteViewerAPI
    1. 7 Kerzu 2021 da 18:18 UTCmonitoring

      We are monitoring the platform.

    2. 8 Kerzu 2021 da 03:48 UTCresolved

      This incident has been resolved.

    Our hosting provider, AWS, is currently down/unavailable

    Início 7 Kerzu 2021 da 16:10 UTC · 2h 7m

    OutageCritical incident
    Componentes afetados
    WebsiteViewerAPI
    1. 7 Kerzu 2021 da 16:10 UTCmonitoring

      We are monitoring the situation and expect that it will be available and resolved again very quickly.

    2. 7 Kerzu 2021 da 16:10 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 7 Kerzu 2021 da 18:17 UTCresolved

      This incident has been resolved and AWS infrastructure is now back & operational.

    We are experiencing elevated error rates

    Início 9 Eost 2021 da 15:17 UTC · 2h 38m

    Pending
    Componentes afetados
    WebsiteViewerAPI
    1. 9 Eost 2021 da 15:17 UTCidentified

      We are currently investigating the issue

    2. 9 Eost 2021 da 17:55 UTCresolved

      This incident has been resolved.

    Slow loading in viewer and website

    Início 20 Ebrel 2021 da 15:23 UTC · 54m

    OutageMajor incident
    Componentes afetados
    WebsiteViewer
    1. 20 Ebrel 2021 da 15:23 UTCinvestigating

      We are currently investigating this issue.

    2. 20 Ebrel 2021 da 16:16 UTCresolved

      This incident has been resolved.

    Experiencing downtime

    Início 22 Cʼhwevrer 2021 da 18:58 UTC · 6m

    OutageCritical incident
    Componentes afetados
    API
    1. 22 Cʼhwevrer 2021 da 18:58 UTCinvestigating

      We are currently investigating this issue.

    2. 22 Cʼhwevrer 2021 da 19:05 UTCresolved

      This incident has been resolved.

    Viewer outage

    Início 19 Cʼhwevrer 2021 da 16:55 UTC · 30m

    Pending
    Componentes afetados
    Viewer
    1. 19 Cʼhwevrer 2021 da 16:55 UTCinvestigating

      We are currently investigating this issue.

    2. 19 Cʼhwevrer 2021 da 17:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 Cʼhwevrer 2021 da 17:25 UTCresolved

      This incident has been resolved.

    Upload performance issue.

    Início 6 Genver 2021 da 17:40 UTC · 4h 30m

    OutageMajor incident
    Componentes afetados
    API
    1. 6 Genver 2021 da 17:40 UTCinvestigating

      We are currently investigating this issue.

    2. 6 Genver 2021 da 22:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 Genver 2021 da 22:09 UTCresolved

      This incident has been resolved.

    Google Authentication Down

    Início 15 Gouere 2020 da 19:03 UTC · 1h 21m

    OutageMajor incident
    Componentes afetados
    Website
    1. 15 Gouere 2020 da 19:03 UTCinvestigating

      We are currently investigating an issue with Google authetication. It is partially affecting users and redirecting them to a error page.

    2. 15 Gouere 2020 da 20:24 UTCresolved

      We diagnosed and pulled back an update to the website and now it's working!

    Web Viewer & Upload

    Início 12 Mezheven 2020 da 16:50 UTC · 34m

    OutageMajor incident
    Componentes afetados
    Viewer
    1. 12 Mezheven 2020 da 16:50 UTCinvestigating

      We are experiencing some temporary issues with upload and web viewer.

    2. 12 Mezheven 2020 da 16:50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 Mezheven 2020 da 17:14 UTCmonitoring

      The situation was caused by an acting out deploy. We've taken back that deploy and monitoring the situation.

    4. 12 Mezheven 2020 da 17:24 UTCresolved

      We have seen that viewer & upload are fully operational now.

    Google Sign-in

    Início 19 Mae 2020 da 18:39 UTC · 48m

    OutageMajor incident
    Componentes afetados
    Website
    1. 19 Mae 2020 da 18:39 UTCinvestigating

      We are currently investigating an issue with Google sign-in. Currently, it is not logging in and redirecting to the login page.

    2. 19 Mae 2020 da 18:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 Mae 2020 da 19:27 UTCresolved

      We've identified the issue, and sent a fix. :)

    Elevated API Errors

    Início 27 Meurzh 2020 da 16:00 UTC · 9m

    IssuesMinor incident
    1. 27 Meurzh 2020 da 16:00 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 27 Meurzh 2020 da 16:10 UTCresolved

      This incident has been resolved.

    Elevated API Errors

    Início 24 Meurzh 2020 da 15:59 UTC · 1m

    Pending
    Componentes afetados
    WebsiteViewerAPI
    1. 24 Meurzh 2020 da 15:59 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 24 Meurzh 2020 da 16:00 UTCresolved

      Resolved and now experiencing peak performance