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    Histórico de interrupções do Cloudbees

    49 Cloudbees incidents · Here 2019 — official updates, affected components, duration and resolution details.

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    Unifica os fluxos de trabalho não accionados

    Início 20 Here 2026 da 05:23 UTC · 1h 39m

    IssuesMinor incident
    Componentes afetados
    Workflow ExecutionCloudBees Unify
    1. 20 Here 2026 da 05:23 UTCinvestigating

      Observamos um problema em unificar onde os fluxos de trabalho estão falhando em disparar. Estamos a investigar a questão.

    2. 20 Here 2026 da 05:25 UTCinvestigating

      Continuamos a investigar esta questão.

    3. 20 Here 2026 da 06:15 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    4. 20 Here 2026 da 07:02 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Relatório do historial da auditoria

    Início 24 Gouere 2026 da 21:15 UTC · Em andamento

    IssuesMinor incident
    1. 24 Gouere 2026 da 21:15 UTCinvestigating

      Estamos a investigar uma anomalia nos relatórios de auditoria. O recurso pode estar indisponível durante este tempo.

    2. 24 Gouere 2026 da 21:18 UTCinvestigating

      Continuamos a investigar esta questão.

    Traduzido automaticamente da atualização oficial do incidente.

    O CloudBees Unify não está acessível

    Início 23 Mezheven 2026 da 07:17 UTC · 1h 39m

    Pending
    Componentes afetados
    CloudBees Unify
    1. 23 Mezheven 2026 da 07:17 UTCinvestigating

      https://cloudbees.io não está acessível

    2. 23 Mezheven 2026 da 08:55 UTCinvestigating

      Continuamos a investigar esta questão.

    3. 23 Mezheven 2026 da 08:56 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Unify AI assistant unavailable.

    Início 8 Mae 2026 da 10:57 UTC · 7m

    Pending
    Componentes afetados
    CloudBees Unify
    1. 8 Mae 2026 da 10:57 UTCinvestigating

      We are currently investigating the issue of Unify AI assistant unavailable to the customers.

    2. 8 Mae 2026 da 11:04 UTCresolved

      The incident has been fixed and the Unify AI assistant available to the customers.

    Cloud Provider issues affecting our services

    Início 20 Here 2025 da 10:19 UTC · 33m

    Pending
    Componentes afetados
    Workflow ExecutionCloudBees Unify
    1. 20 Here 2025 da 10:19 UTCmonitoring

      Some components might experience slowness due to issue with upstream Cloud Provider. We are working on mitigations

    2. 20 Here 2025 da 10:52 UTCresolved

      This incident has been resolved.

    Customer(s) could not login to the https://app.rollout.io/cloudbees/login

    Início 5 Here 2025 da 08:30 UTC · 0m

    IssuesMinor incident
    1. 15 Here 2025 da 18:26 UTCresolved

      Customer(s) could not login to the https://app.rollout.io/cloudbees/login due to an FM outage

    CloudBees Feature Management analytics

    Início 26 Gwengolo 2024 da 16:30 UTC · 0m

    Pending
    1. 26 Gwengolo 2024 da 19:17 UTCresolved

      We're experiencing an elevated level of API errors related to the timescale database outage. https://status.timescale.com/

    Platform services down

    Início 16 Gouere 2024 da 02:35 UTC · 10m

    OutageMajor incident
    Componentes afetados
    CloudBees Unify
    1. 16 Gouere 2024 da 02:35 UTCinvestigating

      We are currently investigating an issue in delivering services on the CloudBees platform

    2. 16 Gouere 2024 da 02:45 UTCresolved

      Incident has been migrated to cloudbeesstatus.io status site - https://www.cloudbeesstatus.io/

    Issues with authentication

    Início 7 Mezheven 2023 da 14:18 UTC · 1h 52m

    OutageMajor incident
    Componentes afetados
    Authentication
    1. 7 Mezheven 2023 da 14:18 UTCinvestigating

      We are receiving errors affecting logins. We are currently investigating with our provider.

    2. 7 Mezheven 2023 da 14:32 UTCinvestigating

      We have identified the root cause of the issue and working towards a fix. Logins are currently working.

    3. 7 Mezheven 2023 da 15:49 UTCinvestigating

      We are continuing to investigate this issue.

    4. 7 Mezheven 2023 da 15:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 7 Mezheven 2023 da 16:11 UTCresolved

      We have verified our fix is working.

    Can't log in to the CloudBees Feature Management web interface.

    Início 7 Mezheven 2023 da 14:16 UTC · 28m

    Pending
    1. 7 Mezheven 2023 da 14:16 UTCinvestigating

      We are aware that there are issues logging in to the CloudBees Feature Management web interface. We are investigating.

    2. 7 Mezheven 2023 da 14:34 UTCinvestigating

      Logins to the web interface are working again. We are continuing to investigate.

    3. 7 Mezheven 2023 da 14:44 UTCresolved

      A configuration setting caused specific traffic to be rejected by our firewall, causing issues with authentication. The problem has been corrected and the incident is now resolved.

    Authentication latency and timeouts

    Início 13 Meurzh 2023 da 16:10 UTC · 42m

    OutageMajor incident
    Componentes afetados
    Auth0 Authentication APIAuthenticationAuth0 Authentication APIAuth0 Authentication API
    1. 13 Meurzh 2023 da 16:10 UTCinvestigating

      We are seeing extreme latency and timeouts on our authentication service that is causing login failures. We are currently investigating this with our provider.

    2. 13 Meurzh 2023 da 16:45 UTCmonitoring

      Our provider has implemented a fix and we are monitoring.

    3. 13 Meurzh 2023 da 16:52 UTCresolved

      This incident has been resolved.

    Problem updating configurations

    Início 3 Kerzu 2022 da 04:30 UTC · 0m

    Pending
    1. 3 Kerzu 2022 da 04:59 UTCresolved

      Earlier today, for a few hours, we experienced an infrastructure problem which effected flag updates This problem is now fixed, and all flags should be updated with the latest configurations

    Unable to login to CloudBees Feature Management

    Início 17 Du 2022 da 09:20 UTC · 5h 23m

    OutageCritical incident
    1. 17 Du 2022 da 09:20 UTCinvestigating

      We are aware of a problem logging into CloudBees Feature Management and are investigating the cause. Flag use by SDK and delivery of your targeting is unaffected.

    2. 17 Du 2022 da 09:24 UTCinvestigating

      The CloudBees Feature Management API is operating normally. Whilst the web interface is unavailable, you can continue to make updates to Flags using the API: https://docs.cloudbees.com/docs/cloudbees-feature-management-rest-api/latest/introduction

    3. 17 Du 2022 da 09:59 UTCinvestigating

      On further investigation, some API requests are failing. We are continuing to investigate the cause and identify a solution!

    4. 17 Du 2022 da 10:34 UTCidentified

      We have identified some connectivity (DNS) errors in our infrastructure and are working on a fix for this.

    5. 17 Du 2022 da 11:28 UTCmonitoring

      We have found the cause of the connectivity problems and applied a fix. The web interface and API are fully functional again and we will continue to monitor.

    6. 17 Du 2022 da 14:43 UTCresolved

      This incident has been resolved.

    Failures on User Login

    Início 11 Du 2022 da 13:48 UTC · 1h 4m

    OutageMajor incident
    Componentes afetados
    Zendeskapp.cloudbees.com
    1. 11 Du 2022 da 13:48 UTCinvestigating

      We have noticed sporadic failures in user login to our website app.cloudbees.com and Zendesk. Other apps such as app.rollout.io do not seem affected, but we're determining the extent of this issue.

    2. 11 Du 2022 da 13:53 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11 Du 2022 da 14:39 UTCmonitoring

      We have identified the source of the issue and resolved it. User login is back to stable behavior, and currently monitoring before closing the incident.

    4. 11 Du 2022 da 14:52 UTCresolved

      All systems healthy again, and this incident is now resolved.

    CloudBees Feature Management

    Início 9 Gwengolo 2022 da 15:47 UTC · 3h 42m

    OutageMajor incident
    1. 9 Gwengolo 2022 da 15:47 UTCinvestigating

      CloudBees Feature Management functionality is degraded due to an AWS outage. Affected are: - Delivery of flags configuration updates - GitHub Configuration-as-Code - Subscription management We, and Amazon are investigating.

    2. 9 Gwengolo 2022 da 16:06 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 Gwengolo 2022 da 19:29 UTCresolved

      This incident has been resolved.

    Email-verification page having issues with re-send email button

    Início 20 Gouere 2022 da 16:54 UTC · 2h 25m

    IssuesMinor incident
    Componentes afetados
    Authentication
    1. 20 Gouere 2022 da 16:54 UTCinvestigating

      We've found out that re-sending the email via the button in email-verify page is continuously throwing an error, impacting new users signing up who click it. We've identified the root cause and rolling out a fix.

    2. 20 Gouere 2022 da 19:19 UTCresolved

      Fix for the root cause has been rolled out to production. Email verification is working for all users again.

    Cloudflare Service Issues

    Início 21 Mezheven 2022 da 06:59 UTC · 26m

    Pending
    Componentes afetados
    Auth0 Authentication APIAuthenticationAuth0 Authentication APIAuth0 Authentication API
    1. 21 Mezheven 2022 da 06:59 UTCinvestigating

      Cloudflare is investigating wide-spread issues with their services and/or network. Users may experience errors or timeouts reaching Cloudflare’s network or services.

    2. 21 Mezheven 2022 da 07:01 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 Mezheven 2022 da 07:22 UTCmonitoring

      A fix has been implemented and CloudFlare is monitoring the results.

    4. 21 Mezheven 2022 da 07:25 UTCresolved

      This incident has been resolved.

    CloudBees Feature Management Dashboard is not loading

    Início 25 Mae 2022 da 15:04 UTC · 26m

    OutageMajor incident
    1. 25 Mae 2022 da 15:04 UTCinvestigating

      We are currently investigating this issue.

    2. 25 Mae 2022 da 15:14 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 Mae 2022 da 15:30 UTCresolved

      This incident has been resolved.

    Flag impression metrics/analytics may stop counting for a brief time period

    Início 19 Mae 2022 da 15:07 UTC · 41m

    IssuesMinor incident
    1. 19 Mae 2022 da 15:07 UTCinvestigating

      We are in the process of running a short production infrastructure test that may result in flag impression metrics/analytics not updating for a short time period. We do not expect this to last for more than 15 to 30 minutes. During this time all other services will function as normal. We apologize in advance for any inconvenience caused.

    2. 19 Mae 2022 da 15:08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 Mae 2022 da 15:48 UTCresolved

      This incident has been resolved.

    Feature flag configurations not propagating to SDK clients

    Início 11 Ebrel 2022 da 14:15 UTC · 51m

    Pending
    1. 11 Ebrel 2022 da 14:15 UTCidentified

      New feature flag configuration changes are not being propagated to SDK clients.

    2. 11 Ebrel 2022 da 14:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 Ebrel 2022 da 15:06 UTCresolved

      This incident has been resolved.