Histórico de interrupções do Cloudinary

1. 13 Eost 2026 da 17:04 UTCinvestigating

   Desde aproximadamente 12:30 UTC, alguns usuários podem ter problemas onde os ativos não aparecem ao navegar em pastas na Biblioteca de Mídia. Os activos afectados permanecem disponíveis e podem ainda estar acessíveis através da pesquisa. Nossa equipe está investigando o problema e trabalhando para restaurar a visibilidade normal da pasta. Forneceremos outra atualização assim que mais informações estiverem disponíveis.

2. 13 Eost 2026 da 19:10 UTCidentified

   We have identified the root cause of the issue affecting asset visibility in the Media Library. Our engineering team is actively working on a resolution. Asset delivery is not impacted. We will provide another update as soon as more information is available.

3. 13 Eost 2026 da 20:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 Eost 2026 da 17:45 UTCresolved

   This incident has been resolved.

Traduzido automaticamente da atualização oficial do incidente.

1. 29 Gouere 2026 da 13:35 UTCinvestigating

   Desde aproximadamente 13:50 UTC, os usuários têm sido incapazes de instalar add-ons. As tentativas de instalação estão falhando e podem exibir uma mensagem "Instalação falhou". Nossa equipe está investigando o problema e trabalhando para restaurar a funcionalidade de instalação. Forneceremos outra atualização assim que mais informações estiverem disponíveis.

2. 29 Gouere 2026 da 14:00 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

3. 29 Gouere 2026 da 14:58 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 20 Gouere 2026 da 23:09 UTCinvestigating

   Estamos investigando um problema que afeta conexões com o Conector MCP Cloudinary. Os usuários podem receber um erro 502 Bad Gateway.

2. 21 Gouere 2026 da 08:33 UTCmonitoring

   Foi emitida uma correção para resolver as falhas de conexão com nosso conector MCP, e estamos monitorando ativamente para garantir a estabilidade contínua.

3. 21 Gouere 2026 da 11:25 UTCresolved

   O problema recente que impacta o Cloudinary MCP Connector foi resolvido com sucesso. Podemos confirmar que todos os serviços voltaram à operação normal.

Traduzido automaticamente da atualização oficial do incidente.

1. 14 Gouere 2026 da 10:17 UTCresolved

   Devido a uma mudança nos parâmetros de segurança, alguns clientes estão tendo falhas ao tentar entrar no Cloudinary através do plugin Cloudinary Figma (https://www.figma.com/community/plugin/1451492041396730459/cloudinary)

Traduzido automaticamente da atualização oficial do incidente.

1. 12 Gouere 2026 da 10:20 UTCmonitoring

   Um problema que afetava solicitações que incluíam a transformação g auto resultou em taxas de erro elevadas começando aproximadamente às 09:00 UTC no domingo, 12 de julho. A questão foi resolvida e continuamos a acompanhar.

2. 12 Gouere 2026 da 12:44 UTCresolved

   O incidente foi resolvido. Os serviços retornaram ao normal, e todos os URLs anteriormente afetados estão agora funcionando corretamente.

Traduzido automaticamente da atualização oficial do incidente.

1. 16 Mezheven 2026 da 15:19 UTCinvestigating

   We are currently experiencing delays in MediaFlows execution. Some flows may not run immediately after being triggered. Our team is actively investigating the issue. We expect all affected flow runs to be processed, though with delays. We will provide further updates as more information becomes available.

2. 16 Mezheven 2026 da 17:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 Mezheven 2026 da 06:36 UTCresolved

   This incident has been resolved.

1. 7 Mezheven 2026 da 13:30 UTCinvestigating

   We are currently investigating an issue affecting recently added, deleted, or modified assets that may not appear up to date when viewed via the DAM. The issue began at approximately 1:17 PM UTC on June 7, 2026. Although asset views in the DAM may not be reflected accurately, any actions taken on assets are still being applied, and the API continues to function as usual. Please continue to follow this page for updates, and contact [email protected] if you need any assistance. Thank you!

2. 7 Mezheven 2026 da 13:54 UTCmonitoring

   The issue was identified, and a fix has been implemented.

3. 8 Mezheven 2026 da 06:31 UTCresolved

   The issue has been resolved, and all services are operating normally.

1. 24 Meurzh 2026 da 16:51 UTCinvestigating

   We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended. Our team is actively investigating the issue to identify the root cause and implement a resolution.

2. 24 Meurzh 2026 da 18:18 UTCmonitoring

   We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally.

3. 24 Meurzh 2026 da 19:35 UTCresolved

   We confirm that the update rolled out today has fixed the issue.

1. 19 Meurzh 2026 da 16:48 UTCinvestigating

   We're currently investigating a reported issue when users are attempting to sign up. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

2. 19 Meurzh 2026 da 17:13 UTCmonitoring

   A fix for this issue has been deployed, and we are currently monitoring the results.

3. 19 Meurzh 2026 da 18:38 UTCresolved

   The recent sign-up issue has been resolved. All services are now operating normally.

1. 11 Meurzh 2026 da 18:19 UTCinvestigating

   We want to inform you that we have identified an issue affecting MediaFlows where some event-based triggers may not execute as expected. As a result, certain MediaFlows may not run when triggered by events such as metadata updates. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

2. 11 Meurzh 2026 da 20:36 UTCmonitoring

   We have resolved the issues and are monitoring.

3. 12 Meurzh 2026 da 09:23 UTCresolved

   The recent issue impacting MediaFlows, where some event-based triggers did not execute as expected, has been resolved. All services are now operating normally.

1. 26 Cʼhwevrer 2026 da 12:50 UTCidentified

   We want to inform you that we have identified an issue affecting Saved Searches when using Structured Metadata fields that contain spaces in their name (for example, “production type”). As a result, some saved searches may not behave as expected. We are currently performing final testing and deploying a fix.

2. 26 Cʼhwevrer 2026 da 16:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 26 Cʼhwevrer 2026 da 18:22 UTCresolved

   This incident has been resolved.

1. 10 Cʼhwevrer 2026 da 15:44 UTCinvestigating

   From 2:30 PM UTC, we are seeing degraded performance when accessing the Cloudinary console. We are currently investigating the issue.

2. 10 Cʼhwevrer 2026 da 17:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 Cʼhwevrer 2026 da 07:04 UTCresolved

   The issue has been resolved, and system performance has returned to normal.

1. 10 Cʼhwevrer 2026 da 08:21 UTCidentified

   Started around 04:30 UTC, search API functionality may be non-functional and newly uploaded assets may not be visible in the Media Library.

2. 10 Cʼhwevrer 2026 da 12:02 UTCresolved

   This incident has been resolved.

1. 8 Genver 2026 da 15:47 UTCinvestigating

   Starting 2:45 PM UTC, we are seeing degraded performance when accessing the Media Library via the console and the widget. We are currently investigating the issue.

2. 8 Genver 2026 da 15:56 UTCmonitoring

   Our team identified the cause of the issue and reverted to a known working version. We expect the Media Library's functionality to be fully restored, and we are continually monitoring the status.

3. 8 Genver 2026 da 17:05 UTCresolved

   This incident has been resolved.

1. 4 Genver 2026 da 17:51 UTCinvestigating

   We’re currently experiencing an issue affecting a subset of PDF uploads and deliveries. Some PDF processing operations may fail under specific conditions such as q_auto.

2. 4 Genver 2026 da 19:03 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4 Genver 2026 da 20:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 Genver 2026 da 07:52 UTCresolved

   A fix has been implemented and this issue has been resolved

1. 4 Genver 2026 da 08:06 UTCmonitoring

   During the weekend, an issue affected Creative Approval workflows, causing them to be unavailable. The issue is now resolved.

2. 4 Genver 2026 da 08:42 UTCresolved

   During the weekend, an issue affected Creative Approval workflows, causing them to be unavailable. The issue is now resolved.

1. 21 Kerzu 2025 da 10:50 UTCmonitoring

   At approximately 9:20 AM until 10:20 AM UTC, some users may have experienced outages in the following areas: - Billing dashboard (whole billing submenu) - Plan Upgrade / Downgrade - Signing up for a paid plan Issues were acknowledged quickly, and the system has returned to normal. Cloudinary support is continuing to monitor. Please open a support ticket if you experience any issues or have any questions.

2. 21 Kerzu 2025 da 14:43 UTCresolved

   This incident has been resolved.

1. 15 Kerzu 2025 da 15:10 UTCidentified

   We are currently working to resolve a reported issue when using both Strict Transformations and the Auto-Upload feature. Until we resolve the issue, you may see "Transformation ... is not allowed" errors on requests that should trigger an auto upload from a remote URL or bucket. Until we resolve the issue, you can work around the issue by temporarily disabling Strict Transformations or using another method to allow the transformation to proceed such as signing the URL or adding an Strict Referral Domain: https://cloudinary.com/documentation/control_access_to_media#strict_transformations

2. 15 Kerzu 2025 da 16:51 UTCidentified

   We are working on deploying a fix for this issue; we'll provide a further update after the deployment is complete

3. 15 Kerzu 2025 da 17:42 UTCmonitoring

   A fix has been deployed and affected requests should now be working as expected. We'll resolve the incident after some further monitoring.

4. 15 Kerzu 2025 da 19:32 UTCresolved

   This incident has been resolved.

1. 10 Kerzu 2025 da 12:30 UTCidentified

   Following Yesterday's deployment, we have identified an error in the login flow via the Media Library Widget. Our development team is currently working on a fix.

2. 10 Kerzu 2025 da 12:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 Kerzu 2025 da 13:18 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 10 Kerzu 2025 da 13:18 UTCresolved

   This incident has been resolved.

1. 5 Kerzu 2025 da 09:16 UTCinvestigating

   We are currently investigating an incident where Cloudinary's support site is not accessible. Affected users may be unable to view existing tickets or submit new requests through the portal. Our support portal is powered by a third-party vendor, and the outage does not affect any Cloudinary services. Existing tickets and data are not affected and remain safe.

2. 5 Kerzu 2025 da 09:24 UTCidentified

   Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.

3. 5 Kerzu 2025 da 09:24 UTCmonitoring

   Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.

4. 5 Kerzu 2025 da 14:04 UTCresolved

   This incident has been resolved.