Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Histórico de interrupções do Clover

    56 Clover incidents · Ebrel 2024 — official updates, affected components, duration and resolution details.

    Voltar ao status atual

    Clover está experimentando um problema impactando produtos de comércio eletrônico

    Início 21 Here 2026 da 01:54 UTC · 2h 45m

    OutageMajor incident
    Componentes afetados
    EcommerceOnline Ordering
    1. 21 Here 2026 da 01:54 UTCinvestigating

      Por favor, esteja ciente de que Clover está tendo um problema impactando produtos de comércio eletrônico, incluindo plugins de carrinho de compras, pedidos on-line, terminal virtual e aplicativos de comércio eletrônico de terceiros. A equipa de Engenharia Clover está actualmente a trabalhar na resolução desta questão. Agradecemos a sua paciência.

    2. 21 Here 2026 da 03:38 UTCidentified

      A questão foi identificada e está a ser implementada uma solução.

    3. 21 Here 2026 da 04:40 UTCresolved

      A questão foi resolvida, e todos os sistemas Clover estão funcionando como esperado. Se precisar de mais assistência, contacte o suporte do Clover em 1-877-273-8191. Mais uma vez, obrigado pela vossa paciência enquanto trabalhávamos nesta questão.

    Traduzido automaticamente da atualização oficial do incidente.

    [NA] Clover experimentando problemas com os aplicativos de engajamento do cliente

    Início 8 Here 2026 da 20:05 UTC · 1h 21m

    Pending
    1. 8 Here 2026 da 20:05 UTCinvestigating

      Atualmente estamos investigando um problema que afeta nossos aplicativos de engajamento do cliente. Mercadores e clientes impactados podem notar que os recursos do aplicativo, incluindo recompensas, promoções e feedback, estão faltando nos painéis de dispositivos. Além disso, os reembolsos de recompensa para contas pré-pagos e pós-pagos speed-bump são atualmente interrompidos. Nossa equipe de engenharia está trabalhando ativamente para identificar a causa raiz e restaurar toda a funcionalidade. Pedimos desculpas por qualquer inconveniente e forneceremos outra atualização assim que mais informações estiverem disponíveis.

    2. 8 Here 2026 da 21:15 UTCinvestigating

      Nossas equipes de engenharia continuam a investigar ativamente o problema que afeta aplicativos de engajamento do cliente (incluindo recompensas, promoções e feedback), bem como reembolsos de recompensa pré-pago/post-pay. Estamos isolando ativamente a causa raiz e trabalhando para uma resolução. Pedimos desculpas por qualquer inconveniente e forneceremos outra atualização assim que mais informações estiverem disponíveis.

    3. 8 Here 2026 da 21:26 UTCresolved

      A questão foi resolvida, e todos os sistemas Clover estão funcionando como esperado. Se precisar de mais assistência, contacte o suporte do Clover em 1-877-273-8191. Mais uma vez, obrigado pela vossa paciência enquanto trabalhávamos nesta questão.

    Traduzido automaticamente da atualização oficial do incidente.

    [NA]Problemas de login do painel Web para um pequeno subconjunto de comerciantes em Navegadores Safari

    Início 22 Gwengolo 2026 da 18:01 UTC · 28m

    IssuesMinor incident
    Componentes afetados
    Dashboard
    1. 22 Gwengolo 2026 da 18:01 UTCinvestigating

      Atualmente estamos investigando um problema em que um pequeno subconjunto de comerciantes usando o navegador Safari são incapazes de entrar no Painel Web ou configurar novas contas. Nossa equipe de engenharia está trabalhando ativamente em uma correção para resolver esse erro. Enquanto isso, os usuários impactados podem contornar esse problema fazendo login ou registrando usando um navegador alternativo, como Google Chrome, Mozilla Firefox ou Microsoft Edge. Agradecemos sua paciência e compartilharemos outra atualização assim que mais informações estiverem disponíveis.

    2. 22 Gwengolo 2026 da 18:29 UTCresolved

      A questão foi resolvida, e todos os sistemas Clover estão funcionando como esperado. Se precisar de mais assistência, contacte o suporte do Clover em 1-877-273-8191. Mais uma vez, obrigado pela vossa paciência enquanto trabalhávamos nesta questão.

    Traduzido automaticamente da atualização oficial do incidente.

    Clover na EMEA está a ter um problema

    Início 16 Gwengolo 2026 da 12:31 UTC · 3h 19m

    IssuesMinor incident
    Componentes afetados
    Cloud Pay DisplayDashboard
    1. 16 Gwengolo 2026 da 12:31 UTCinvestigating

      Os comerciantes de Clover podem atualmente ter problemas com a funcionalidade Cloud Pay Display e painéis Web Merchant. Nossos engenheiros estão trabalhando ativamente na identificação da causa raiz. Agradecemos muito a sua paciência contínua enquanto trabalhamos para resolver este problema, e vamos fornecer uma atualização assim que tivermos um tempo estimado para a resolução. Obrigado pela vossa compreensão.

    2. 16 Gwengolo 2026 da 13:17 UTCinvestigating

      Os comerciantes de Clover podem atualmente ter problemas com o login no Web Dashboard e Sincronização entre dispositivos, pagamento em nuvem pagamentos, reembolsos e voids. Nossos engenheiros estão trabalhando ativamente para resolver o problema. Agradecemos muito a sua paciência contínua enquanto trabalhamos para resolver este problema, e vamos fornecer uma atualização assim que tivermos um tempo estimado para a resolução. Obrigado pela vossa compreensão.

    3. 16 Gwengolo 2026 da 14:57 UTCidentified

      Identificámos a questão. Estamos a trabalhar activamente para resolver esta questão. Agradecemos a paciência.

    4. 16 Gwengolo 2026 da 15:50 UTCresolved

      Os serviços impactados estão se recuperando ativamente; continuaremos monitorando até que a saúde plena seja restaurada. Se precisar de mais assistência, contacte o suporte do Clover. Mais uma vez, obrigado pela vossa paciência enquanto trabalhávamos nesta questão.

    Traduzido automaticamente da atualização oficial do incidente.

    [NA] Mercadores de Clover com problemas de processamento de pagamentos

    Início 30 Eost 2026 da 05:49 UTC · 1h 54m

    IssuesMinor incident
    Componentes afetados
    North America - Payment Authorization Services
    1. 30 Eost 2026 da 06:17 UTCinvestigating

      Estamos investigando uma questão que afeta o processamento de pagamentos para alguns comerciantes. As nossas equipas de engenharia estão a trabalhar activamente numa solução. Forneceremos atualizações aqui assim que mais informações estiverem disponíveis. Obrigado pela vossa paciência.

    2. 30 Eost 2026 da 07:44 UTCresolved

      A questão foi resolvida, e todos os sistemas Clover estão funcionando como esperado. Se precisar de mais assistência, contacte o suporte do Clover em 1-877-273-8191. Mais uma vez, obrigado pela vossa paciência enquanto trabalhávamos nesta questão.

    Traduzido automaticamente da atualização oficial do incidente.

    Clover em NA está tendo problemas com Cloud Pay Display

    Início 25 Eost 2026 da 13:16 UTC · 1h 10m

    IssuesMinor incident
    Componentes afetados
    DashboardCloud Pay Display
    1. 25 Eost 2026 da 13:16 UTCinvestigating

      Os comerciantes Clover podem atualmente ter problemas com a funcionalidade Cloud Pay Display em dispositivos conectados de terceiros, bem como desempenho degradado entre dispositivos host, telas Cloud Pay e painéis Merchant. Nossos engenheiros estão trabalhando ativamente na identificação da causa raiz. Agradecemos muito a sua paciência contínua enquanto trabalhamos para resolver este problema, e vamos fornecer uma atualização assim que tivermos um tempo estimado para a resolução. Obrigado pela vossa compreensão.

    2. 25 Eost 2026 da 14:26 UTCresolved

      A questão foi resolvida, e todos os sistemas Clover estão funcionando como esperado. Se precisar de mais assistência, contacte o suporte do Clover em 1-877-273-8191. Mais uma vez, obrigado pela vossa paciência enquanto trabalhávamos nesta questão.

    Traduzido automaticamente da atualização oficial do incidente.

    Clover in Latin America is experiencing with Cloud Pay Display

    Início 8 Gouere 2026 da 14:46 UTC · 2h 29m

    OutageMajor incident
    Componentes afetados
    Latin America - Clover Platform Service
    1. 8 Gouere 2026 da 14:46 UTCinvestigating

      We are currently experiencing a technical issue affecting our REST API for integrators operating in Latin America. As a result, Cloud Pay transactions processing via the REST API are temporarily unavailable. Our engineering team is actively investigating the root cause to restore full service as quickly as possible. If your integration relies on our REST API for payment routing or creation, you may receive connection timeouts or error responses during this window. Impact: REST API Transaction Processing (LATAM only)

    2. 8 Gouere 2026 da 17:14 UTCresolved

      We have successfully resolved the issue affecting transaction processing via the REST API for the LATAM region. All services are fully operational. Thank you for your patience while our teams worked to restore service.

    Telstra Outage in Australia

    Início 7 Gouere 2026 da 22:14 UTC · 7h 28m

    OutageMajor incident
    Componentes afetados
    Payment Authorization Services
    1. 7 Gouere 2026 da 22:14 UTCidentified

      Some Clover merchants in Australia using Telstra may have issues accessing the Wireless Manager app with SIM/cellular data. As a workaround, we suggest switching to Wi-Fi or a hardwired Ethernet connection for internet connectivity. If this isn't possible, we recommend processing offline.

    2. 7 Gouere 2026 da 23:17 UTCidentified

      Telstra is continuing to work on restoring cellular services in Australia. Some Clover merchants using Telstra SIMs may still face issues opening the Wireless Manager app. If you are affected, please switch your device to Wi-Fi or Ethernet. If you cannot switch connections, we recommend processing payments offline until Telstra resolves the disruption.

    3. 8 Gouere 2026 da 00:19 UTCidentified

      There are no new changes to report at this time. Telstra is still working to restore full cellular service for affected merchants in Australia. We are continuing to monitor the situation closely and will provide another update in an hour, or sooner if new information becomes available. Reminder: If you are experiencing issues with the Wireless Manager app, please switch your Clover device to Wi-Fi or Ethernet, or use offline processing.

    4. 8 Gouere 2026 da 01:01 UTCmonitoring

      We are seeing initial signs of recovery. Telstra has begun restoring cellular services across Australia, and connectivity is starting to stabilize for some Clover merchants. We are monitoring the situation closely to ensure full stability across all devices. If you are still experiencing issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is fully complete.

    5. 8 Gouere 2026 da 02:14 UTCmonitoring

      Telstra has communicated that network services are now 90% restored across Australia. While we are seeing these strong signs of recovery and connectivity is stabilizing for most Clover merchants, we are continuing to monitor the situation closely to ensure full stability across all devices. If you are still experiencing connectivity issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is 100% complete.

    6. 8 Gouere 2026 da 05:42 UTCresolved

      Telstra has fully restored their network services, resolving the nationwide cellular outage. The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact support. Thank you again for your patience through this issue.

    Clover in North America is experiencing an issue

    Início 8 Mae 2026 da 19:09 UTC · 14m

    OutageMajor incident
    Componentes afetados
    North America - Clover Platform Services
    1. 8 Mae 2026 da 19:09 UTCinvestigating

      We are actively investigating an issue in North America causing intermittent latency and delays in synchronizing payment information across Clover devices. There is no action you need to take - we will post another update here within the next 30 minutes.

    2. 8 Mae 2026 da 19:23 UTCresolved

      The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

    Clover Online Ordering is currently experiencing issues for Australia Region

    Início 29 Ebrel 2026 da 03:24 UTC · 1h 14m

    IssuesMinor incident
    Componentes afetados
    Online Ordering
    1. 29 Ebrel 2026 da 03:33 UTCinvestigating

      We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

    2. 29 Ebrel 2026 da 04:18 UTCidentified

      We have identified the issue. We are actively working to remediate this issue. We appreciate the patience.

    3. 29 Ebrel 2026 da 04:38 UTCresolved

      The issue has been resolved, and all Clover systems are working as expected. Thank you again for your patience while we worked through this issue.

    Clover Call Center Phone Issue

    Início 22 Ebrel 2026 da 21:24 UTC · 1h 8m

    OutageCritical incident
    Componentes afetados
    Call Centers
    1. 22 Ebrel 2026 da 21:24 UTCidentified

      We are currently experiencing technical issues with our phone systems, which may result in longer wait times for Clover Support. Our engineering teams are working to restore full service as quickly as possible. We apologize for the inconvenience and appreciate your patience.

    2. 22 Ebrel 2026 da 22:32 UTCresolved

      The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

    Clover is experiencing a batch funding delay

    Início 22 Du 2025 da 16:32 UTC · 2d 5h

    IssuesMinor incident
    Componentes afetados
    CloseoutsBatch Closeouts
    1. 22 Du 2025 da 16:32 UTCinvestigating

      The issue affecting Clover systems has been resolved. However, please note the following impact on funding: - Affected Batches: Late closeouts from Friday, November 21. - New Deposit Date: Funds will be available on Monday, November 24 (instead of Saturday). - Action Required: None. Please do not worry if you do not see Friday's funds yet; they are in the queue for Monday. If you have questions outside of this specific delay, you may contact Clover Support at 1-877-273-8191.

    2. 24 Du 2025 da 21:47 UTCresolved

      The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

    Clover is experiencing an issue with post-payment activities.

    Início 21 Du 2025 da 20:10 UTC · 7h 2m

    IssuesMinor incident
    Componentes afetados
    DashboardTipsRefunds
    1. 21 Du 2025 da 20:10 UTCinvestigating

      Clover is experiencing an issue impacting post-payment activities (including voids, refunds, tips, and adjustments), and some payment transactions may not be successful and need to be re-tried. Lastly, if you are connected to Clover via Cloud Pay display, you are also likely not able to connect to us at this time. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.

    2. 21 Du 2025 da 21:28 UTCinvestigating

      We continue to investigate the issue and appreciate your patience. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. Our engineering team is actively working to resolve the issue, and we'll provide further updates as soon as possible. We apologize for the inconvenience and appreciate your patience as we restore services

    3. 21 Du 2025 da 23:31 UTCinvestigating

      We are continuing to investigate this issue.

    4. 21 Du 2025 da 23:56 UTCinvestigating

      We continue to investigate the issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. We'll provide further updates as soon as they are available. We apologize for the inconvenience and appreciate your patience as we restore services

    5. 22 Du 2025 da 00:46 UTCinvestigating

      We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, but Cloud Pay display connectivity is still impacted. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services

    6. 22 Du 2025 da 02:26 UTCidentified

      We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, and Cloud Pay display connectivity has been fully restored. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services

    7. 22 Du 2025 da 03:12 UTCresolved

      The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

    [NA] Clover is Experiencing an Issue

    Início 6 Du 2025 da 06:07 UTC · 1h 56m

    OutageCritical incident
    Componentes afetados
    InvoicingCloseoutsNorth America - Clover Platform ServicesPaymentsDashboardEcommerceAppointment BookingCard Issuer ProcessingOnline OrderingWebsite BuilderOnline ShoppingTipsNorth America - Payment Authorization ServicesBatch CloseoutsClover SportRefundsCloud Pay DisplayCall CentersKitchen PrintersClover GOMulti-Factor AuthenticationOnline Booking
    1. 6 Du 2025 da 06:07 UTCinvestigating

      We've identified an issue that may be impacting multiple Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, inclu/ding the Merchant Dashboard, eCommerce, APIs, and third-party applications. We'll send another update in 30 minutes

    2. 6 Du 2025 da 06:32 UTCinvestigating

      Clover merchants might be experiencing issues with multiple Clover services, including the Merchant Dashboard, eCommerce, APIs, Clover Web Dashboard, Virtual Terminal, managing Online Orders, Clover GO, and Cloud Pay Display, and third-party applications. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

    3. 6 Du 2025 da 07:16 UTCidentified

      We have identified the issue. We are actively working to remediate this issue and will send another update shortly.

    4. 6 Du 2025 da 08:03 UTCresolved

      The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

    Investigating delays with 2FA Codes and SMS Receipts

    Início 20 Here 2025 da 14:58 UTC · 6h 22m

    IssuesMinor incident
    Componentes afetados
    DashboardDashboard
    1. 20 Here 2025 da 14:58 UTCinvestigating

      Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

    2. 20 Here 2025 da 16:15 UTCidentified

      Clover merchants might continue to experience issues with Twilio's SMS/texting service. As a result, merchants who have enabled multi-factor authentication may have difficulty accessing their Clover dashboard, receiving texts, and delivering text promotions. We are working with Twilio and will share an update soon. Thank you for your patience.

    3. 20 Here 2025 da 18:23 UTCidentified

      Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

    4. 20 Here 2025 da 21:19 UTCresolved

      The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

    Investigating delays with 2FA Codes and SMS Receipts

    Início 20 Here 2025 da 10:53 UTC · 2h 34m

    OutageMajor incident
    Componentes afetados
    DashboardDashboard
    1. 20 Here 2025 da 10:53 UTCinvestigating

      Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

    2. 20 Here 2025 da 12:00 UTCinvestigating

      We continue investigating this issue and appreciate your patience.

    3. 20 Here 2025 da 12:29 UTCidentified

      We continue investigating this issue and appreciate your patience.

    4. 20 Here 2025 da 12:36 UTCinvestigating

      Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. We are continuing to investigate this issue.

    5. 20 Here 2025 da 13:27 UTCresolved

      We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.

    Clover is experiencing an issue with Cloud Pay Display

    Início 13 Here 2025 da 15:48 UTC · 1h 24m

    IssuesMinor incident
    Componentes afetados
    Cloud Pay Display
    1. 13 Here 2025 da 15:48 UTCinvestigating

      We have detected some intermittent API issues that may be impacting Clover's cloud pay display functionality where merchants have Clover payment devices connected to 3rd party devices. The extent of the impact is under review, but our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.

    2. 13 Here 2025 da 17:12 UTCresolved

      The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

    Clover EU is experiencing an issue

    Início 27 Gwengolo 2025 da 15:13 UTC · 4h 56m

    IssuesMinor incident
    Componentes afetados
    European - Auth Services
    1. 27 Gwengolo 2025 da 15:13 UTCinvestigating

      Clover merchants may be experiencing intermittent service disruptions. Transactions and orders are not syncing across multiple devices. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

    2. 27 Gwengolo 2025 da 16:56 UTCinvestigating

      Our teams are continuing to actively investigate the service disruption that is preventing transactions and orders from syncing correctly across multiple devices. Restoring full functionality remains our top priority. We will provide another update if new information becomes available. We apologize for any inconvenience this may cause.

    3. 27 Gwengolo 2025 da 19:14 UTCidentified

      The service is currently experiencing a partial recovery from the disruption. Some merchants may now see that transaction and order syncing is beginning to function again. Our teams are actively working toward a full resolution to restore complete service for all users. We apologize for the inconvenience.

    4. 27 Gwengolo 2025 da 20:10 UTCresolved

      We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.

    Clover is experiencing issues with dashboards for APAC Region

    Início 24 Gwengolo 2025 da 04:20 UTC · 26m

    IssuesMinor incident
    Componentes afetados
    DashboardDashboard
    1. 24 Gwengolo 2025 da 04:20 UTCinvestigating

      Clover merchants might be experiencing issues with dashboards. The payment processing is working fine. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

    2. 24 Gwengolo 2025 da 04:46 UTCresolved

      We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue

    Clover EU is experiencing an issue

    Início 18 Gwengolo 2025 da 08:19 UTC · 4h 21m

    IssuesMinor incident
    Componentes afetados
    European - Auth Services
    1. 18 Gwengolo 2025 da 08:19 UTCinvestigating

      Clover merchants may be experiencing service disruptions. Merchants may be unable to log onto their terminals to complete authorizations. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

    2. 18 Gwengolo 2025 da 09:49 UTCidentified

      The Clover Engineering Team has identified the issue and is actively working to resolve it.

    3. 18 Gwengolo 2025 da 12:04 UTCidentified

      We're currently aware of an issue affecting Clover merchants who are unable to access the Launcher to take payments. Our teams are actively investigating and working to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your patience.

    4. 18 Gwengolo 2025 da 12:40 UTCresolved

      We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.