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    Histórico de interrupções do Codat

    58 Codat incidents · Ebrel 2025 — official updates, affected components, duration and resolution details.

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    Erros de API intermitentes

    Início 24 Eost 2026 da 13:49 UTC · 1h 56m

    OutageMajor incident
    Componentes afetados
    Sync For Expenses ConnectivitySage 50CloverSync For Commerce ConnectivityClover
    1. 24 Eost 2026 da 13:49 UTCidentified

      Estamos cientes de um problema que afeta uma série de nossas integrações e serviços de sincronização e estamos atualmente implementando uma solução para corrigir o problema. Os pedidos a estes serviços estão atualmente retornando erros. Retentar irá retornar o mesmo erro até que tenhamos corrigido o problema, então nenhuma ação é necessária de você. As sincronizações em filas serão retomadas automaticamente assim que o serviço for restaurado. Todas as outras integrações e serviços funcionam normalmente. Atualizaremos esta página assim que tivermos mais para compartilhar. Este incidente será atualizado assim que tivermos testado e feito uma correção com sucesso, e o mais tardar às 16:00 GMT.

    2. 24 Eost 2026 da 14:36 UTCmonitoring

      Implementámos uma solução. Os utilizadores afectados devem agora notar que são novamente capazes de utilizar os serviços afectados como normais. As sincronizaçãos em fila serão retomadas automaticamente. Nossas equipes continuam monitorando a plataforma para garantir a estabilidade contínua. Se você tiver algum problema, entre em contato com [email protected] para mais assistência.

    3. 24 Eost 2026 da 15:46 UTCresolved

      O incidente foi agora resolvido, o monitoramento contínuo mostrou que a plataforma voltou à estabilidade normal. Todos os utilizadores anteriormente afectados devem poder utilizar os serviços afectados sem perturbações. Se você ainda for afetado por este problema, entre em contato com [email protected]

    Traduzido automaticamente da atualização oficial do incidente.

    Portal: Company Reports Page Failing To Load.

    Início 11 Eost 2026 da 15:00 UTC · 32m

    OutageMajor incident
    Componentes afetados
    Credit Model Report Generation and DownloadEnhanced Cashflow Report Generation and DownloadLiabilities Report Generation and DownloadAged Creditors Report Generation and DownloadAudit Report Generation and DownloadEnhanced Invoices Report Generation and DownloadEnhanced Financials Report Generation and DownloadPortalAged Debtors Report Generation and Download
    1. 11 Eost 2026 da 15:00 UTCinvestigating

      We are actively investigating an issue preventing users from accessing the Company reports page. Affected users will notice that when attempting to navigate to the Lending > Reports page for a given company, the web page will show a generic 'Oh no! Something went wrong' error. This incident will be updated as soon as we have identified the issue, and no later than 17:00

    2. 11 Eost 2026 da 15:09 UTCmonitoring

      We have implemented a fix. Affected users should now notice that they are now able to access the reports page without an error. You may need to perform a hard refresh of your browser. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.

    3. 11 Eost 2026 da 15:32 UTCresolved

      The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to load the reports page. If you are still affected by this issue, please contact [email protected]

    Reports Generation and Expenses Latency

    Início 5 Eost 2026 da 09:01 UTC · 6h 46m

    IssuesMinor incident
    Componentes afetados
    Credit Model Report Generation and DownloadEnhanced Cashflow Report Generation and DownloadLiabilities Report Generation and DownloadAged Creditors Report Generation and DownloadAudit Report Generation and DownloadEnhanced Invoices Report Generation and DownloadEnhanced Financials Report Generation and DownloadAged Debtors Report Generation and Download
    1. 5 Eost 2026 da 09:01 UTCinvestigating

      We are actively investigating an issue which will be causing our reports generation and sync for expenses transactions pushes to take longer than normal. Affected users will notice that when they attempt to generate a report, it may take several minutes longer than usual.

    2. 5 Eost 2026 da 09:18 UTCmonitoring

      Affected users should now notice that reports generation and sync for expenses transactions pushes run much more quickly. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.

    3. 5 Eost 2026 da 15:47 UTCresolved

      The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to generate reports and sync expenses without unexpected latencies. If you are still affected by this issue, please contact [email protected]

    Saída completa do Portal Codat e todos os serviços da API Codat

    Início 27 Gouere 2026 da 15:08 UTC · 3h 25m

    OutageCritical incident
    Componentes afetados
    API ConnectivityLinkPortal
    1. 27 Gouere 2026 da 15:08 UTCinvestigating

      Estamos investigando ativamente um problema que impede os usuários de usar o portal Codat e ligar para nossas APIs voltadas para o público. Usuários afetados notarão que eles são incapazes de chamar o Api Codat sem um erro ou login no portal Codat. Este incidente será actualizado assim que tivermos identificado o problema, e o mais tardar às 17:07

    2. 27 Gouere 2026 da 15:09 UTCmonitoring

      Implementámos uma solução para a falha total. Os usuários afetados devem agora notar que eles são novamente capazes de usar o portal Codat e Api como normal. Nossas equipes continuam monitorando a plataforma para garantir a estabilidade contínua. Se você tiver algum problema, entre em contato com [email protected] para mais assistência.

    3. 27 Gouere 2026 da 18:33 UTCresolved

      O incidente foi agora resolvido, uma vez que o acompanhamento contínuo mostrou que a plataforma voltou à estabilidade normal. Você pode ter notado erros com a API Codat ou o Portal Codat de 14:54-15:06 UTC Se você ainda for afetado por este problema, entre em contato com [email protected]

    Traduzido automaticamente da atualização oficial do incidente.

    Grande falha em toda a Plataforma Codat.

    Início 24 Gouere 2026 da 12:43 UTC · 14m

    OutageCritical incident
    Componentes afetados
    Sync For Expenses ConnectivityBill Pay (async) ConnectivityAPI ConnectivityBill Pay (Sync) ConnectivitySync For Payroll ConnectivitySync For Commerce ConnectivityLending ConnectivityPortalSpend Insights ConnectivityBank Feeds Connectivity
    1. 24 Gouere 2026 da 12:43 UTCinvestigating

      Estamos investigando ativamente um problema que impede os usuários de entrar no Portal Codat e fazer chamadas de API para nossa API pública. Usuários afetados notarão que eles não são capazes de entrar no portal Web Codat e fazer chamadas API. Haveria um erro de categoria de 500 em ambos os casos. Este incidente será actualizado logo que tenhamos identificado a questão, e o mais tardar às 14:40

    2. 24 Gouere 2026 da 12:48 UTCmonitoring

      Implementámos uma solução para a falha. Os serviços e o Portal de Codat devem ser novamente acessíveis. Nossas equipes continuam monitorando a plataforma para garantir a estabilidade contínua. Se você tiver algum problema, entre em contato com [email protected] para mais assistência.

    3. 24 Gouere 2026 da 12:57 UTCresolved

      O incidente foi agora resolvido, o monitoramento contínuo mostrou que a plataforma voltou à estabilidade normal. Se você ainda for afetado por este problema, entre em contato com [email protected]

    Traduzido automaticamente da atualização oficial do incidente.

    Falha na integração do Xero

    Início 22 Gouere 2026 da 14:11 UTC · 1h 27m

    OutageCritical incident
    Componentes afetados
    Xero Bank FeedsXeroXeroXeroXeroXeroXeroXeroXeroXeroXeroXero
    1. 22 Gouere 2026 da 14:11 UTCinvestigating

      Estamos ativamente investigando um problema que impede os usuários de puxar e empurrar dados para o Xero. Usuários afetados notarão que todas as operações Xero Push and Pull resultam em um erro. Este incidente será actualizado assim que tivermos identificado o problema, e o mais tardar às 16:09

    2. 22 Gouere 2026 da 14:34 UTCmonitoring

      Empurre e puxe Para a integração do Xero agora estão trabalhando novamente como esperado. Nossas equipes continuam monitorando a plataforma para garantir a estabilidade contínua. Se você tiver algum problema, entre em contato com [email protected] para mais assistência.

    3. 22 Gouere 2026 da 15:37 UTCresolved

      Este incidente está agora resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Insuficiência de integração intermitente do Xero

    Início 22 Gouere 2026 da 13:57 UTC · 7d 8h

    OutageMajor incident
    Componentes afetados
    Xero Bank FeedsXeroXeroXeroXeroXeroXeroXeroXeroXeroXeroXero
    1. 24 Gouere 2026 da 09:55 UTCinvestigating

      Após o incidente https://status.codat.io/incidentes/92vdwfbdrw97, ainda estamos observando algumas falhas do Xero. Os usuários afetados notarão que suas operações de push ou puxão para o Xero estão falhando com um erro relacionado ao Auth. Os erros parecem ser transitórios, então nossos usuários são aconselhados a tentar novamente quaisquer operações falhadas.

    2. 24 Gouere 2026 da 10:48 UTCinvestigating

      Identificámos a causa do incidente e estamos actualmente a implementar uma solução para resolver a questão. Este incidente será atualizado assim que tivermos testado e executado com sucesso uma correção e, o mais tardar, 12:48 UK Time

    3. 24 Gouere 2026 da 11:25 UTCinvestigating

      Identificámos a causa do incidente e estamos actualmente a implementar uma solução para resolver a questão. Este incidente será atualizado assim que tivermos testado e executado com sucesso a correção, que será o mais tardar 13:25

    4. 28 Gouere 2026 da 08:13 UTCidentified

      Continuamos a trabalhar com os nossos parceiros na Xero na tentativa de mitigar esta questão. De acordo com nossas observações, as falhas são intermitentes, então qualquer operação de push ou pull que não tenha sucesso como esperado pode ser novamente testada. Assim que estivermos confiantes de que uma correção foi implantada, atualizaremos a página de status para refletir isso.

    5. 28 Gouere 2026 da 09:55 UTCidentified

      Continuamos a trabalhar com o nosso parceiro Xero, e foi identificada uma resolução. Ambas as partes procuram resolver o problema o mais rapidamente possível e uma resolução deverá ser implementada o mais rapidamente possível. De acordo com nossas observações, as falhas são intermitentes, então qualquer operação de push ou pull que não tenha sucesso como esperado pode ser novamente testada. Assim que estivermos confiantes de que uma correção foi implantada, atualizaremos a página de status para refletir isso.

    6. 28 Gouere 2026 da 15:56 UTCresolved

      O incidente foi agora resolvido, o monitoramento contínuo mostrou que a plataforma voltou à estabilidade normal. Todos os usuários anteriormente afetados devem ser capazes de empurrar e puxar dados de e para Xero, como esperado. Se você ainda for afetado por este problema, entre em contato com [email protected]

    Traduzido automaticamente da atualização oficial do incidente.

    Falhas na ligação Xero intermitentes

    Início 17 Gouere 2026 da 12:06 UTC · 2h 56m

    OutageMajor incident
    Componentes afetados
    Link
    1. 17 Gouere 2026 da 12:06 UTCinvestigating

      Estamos a investigar activamente um problema que impede um subconjunto de utilizadores de ligar as suas empresas Xero à Codat. Usuários afetados notarão que ao serem redirecionados para Xero durante o fluxo de link, uma página de erro Xero será exibida, com um código de erro de 500. Este incidente será actualizado assim que tivermos identificado o problema, e o mais tardar às 14:05

    2. 17 Gouere 2026 da 12:07 UTCinvestigating

      Identificamos uma mitigação enquanto continuamos a investigar a causa raiz. Os usuários devem agora ser capazes de ligar as empresas Xero à Codat. Este incidente será atualizado assim que tivermos testado com sucesso e feito uma correção permanente.

    3. 17 Gouere 2026 da 12:07 UTCidentified

      Identificamos uma mitigação enquanto continuamos a investigar a causa raiz. Os usuários devem agora ser capazes de ligar as empresas Xero à Codat. Este incidente será atualizado assim que tivermos testado com sucesso e feito uma correção permanente.

    4. 17 Gouere 2026 da 15:01 UTCresolved

      O incidente foi agora resolvido, o monitoramento contínuo mostrou que a plataforma voltou à estabilidade normal. Todos os usuários anteriormente afetados devem novamente ser capazes de conectar suas empresas Xero à Codat. Se você ainda for afetado por este problema, entre em contato com [email protected]

    Traduzido automaticamente da atualização oficial do incidente.

    Intermittent API errors

    Início 22 Mezheven 2026 da 15:22 UTC · 3h 2m

    OutageMajor incident
    Componentes afetados
    API ConnectivityLinkWebhooks & AlertsPortal
    1. 22 Mezheven 2026 da 15:22 UTCinvestigating

      Our monitoring has flagged a higher than usual volume of errors. Affected users may notice that API calls are erroring, and they may be unable to login to the Codat Portal. This could have been noticed between 15:03UTC - 15:30UTC This incident will be updated as soon as we have identified the issue.

    2. 22 Mezheven 2026 da 15:43 UTCmonitoring

      We have implemented a fix. Affected users should notice that API queries have returned to normal, and they can now login to the Portal. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues, please contact [email protected] for further assistance.

    3. 22 Mezheven 2026 da 18:25 UTCresolved

      The incident has now been resolved, as ongoing monitoring has shown the platform has returned to normal stability. If you are still affected by this issue, please contact [email protected]

    Users unable to create companies with Tags

    Início 2 Mezheven 2026 da 14:01 UTC · 44m

    IssuesMinor incident
    Componentes afetados
    API Connectivity
    1. 2 Mezheven 2026 da 14:01 UTCidentified

      We are currently investigating an issue preventing users from creating companies with tags. This incident will be updated as soon as we have successfully tested and rolled out a fix in production.

    2. 2 Mezheven 2026 da 14:07 UTCmonitoring

      We have implemented a fix in production. Affected users should now notice that they're now able to create companies with tags as normal. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.

    3. 2 Mezheven 2026 da 14:45 UTCresolved

      The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to create companies with tags as normal. If you are still affected by this issue, please contact [email protected]

    QuickBooks Desktop Push Operation Outage

    Início 29 Mae 2026 da 14:03 UTC · 47m

    IssuesMinor incident
    Componentes afetados
    Sync For Expenses ConnectivityFreeAgentQuickBooks OnlineZoho BooksQuickBooks DesktopQuickBooks DesktopXeroOracle NetSuiteSage IntacctDynamics 365 Business CentralQuickBooks Desktop
    1. 29 Mae 2026 da 14:03 UTCinvestigating

      We are actively investigating an issue preventing users from push items to QuickBooks Desktop Affected users will notice that their push operations are failing with 'Third-party gateway responded with an erorr status but did not return a valid error body' This incident will be updated as soon as we have identified the issue, and no later than 16:03

    2. 29 Mae 2026 da 14:07 UTCmonitoring

      We have implemented a fix. Affected users should now notice that their QBD push operations now no longer fail with an error message referencing a Third Party Gateway. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.

    3. 29 Mae 2026 da 14:50 UTCresolved

      This incident has been resolved. Pushing to QBD is now working as expected.

    TrueLayer call backs routing to "Unknown Destination" error page.

    Início 29 Mae 2026 da 11:17 UTC · 0m

    OutageMajor incident
    1. 29 Mae 2026 da 11:17 UTCresolved

      End-users attempting to link to TrueLayer would've experienced an issue for an approximately 40 min period this morning, where the callbacks to the Codat system, after authenticating on the banking-provider side were failing with an error page which read "Unknown Destination". Affected users would have noticed that after they entered their credentials in their banking-provider's app, when they would ordinarily get directed back to the Codat system, they would've instead seen an "Unknown Destination" error in their browser. We have resolved the incident now. End-users will be able to link to TrueLayer successfully and be directed back to Codat's application.

    Plaid banking-transaction fetches failing intermittently.

    Início 28 Mae 2026 da 15:30 UTC · 0m

    Pending
    1. 3 Mezheven 2026 da 14:42 UTCresolved

      Our monitoring flagged that a higher than normal number of Plaid banking-transaction fetches were failing between 29th May 16:19 GMT and 1st June 16:30 GMT. Affected users would have noticed that for Plaid connected companies, banking-transaction datasets were failing with a FetchError, when it was their first ever attempt to fetch this particular dataset. The cause of the issue has been identified as a DNS change preventing us from receiving webhooks from Plaid's service. The DNS change has now been rectified and we are again able to receive messages from the Plaid system. We have improved our testing around these types of changes to our system. If you are still affected by this issue, please contact [email protected] for further assistance.

    QuickBooks Desktop Push Operations not moving beyond Pending

    Início 21 Ebrel 2026 da 15:59 UTC · 20h 26m

    IssuesMinor incident
    Componentes afetados
    QuickBooks DesktopQuickBooks DesktopQuickBooks Desktop
    1. 21 Ebrel 2026 da 15:59 UTCinvestigating

      We are actively investigating an issue preventing QuickBooks Desktop Push Operations from completing as quickly as expected. Affected users will notice that a small subset of their QuickBooks Desktop push Operations may take a lot longer than usual to complete, and will appear as though stuck in pending for a long time. This incident will be updated as soon as we have identified the issue, and no later than 18:00

    2. 21 Ebrel 2026 da 16:02 UTCinvestigating

      We are continuing to investigate this issue.

    3. 21 Ebrel 2026 da 17:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 21 Ebrel 2026 da 18:51 UTCmonitoring

      We have implemented a fix in Production. Affected users should now notice that all Quickbooks Desktop push operations are completing successfully. Please keep in mind that some Push Operations may remain in a Pending status if the end user's computer is offline. These Pending Push operations will resume when they are back online. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.

    5. 22 Ebrel 2026 da 12:24 UTCresolved

      The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to successfully complete push operations to QuickBooks Desktop without disruption. If you are still affected by this issue, please contact [email protected]

    Dataset delay in processing stage

    Início 26 Meurzh 2026 da 10:47 UTC · 4h 37m

    IssuesMinor incident
    Componentes afetados
    API Connectivity
    1. 26 Meurzh 2026 da 10:47 UTCinvestigating

      We are actively investigating an issue causing a delay in datasets moving from the processing stage. This incident will be updated as soon as we have identified the issue.

    2. 26 Meurzh 2026 da 11:21 UTCmonitoring

      We have implemented a fix in production. Affected users should now notice that datasets are processing normally. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.

    3. 26 Meurzh 2026 da 15:23 UTCresolved

      The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to sync datasets without disruption. If you are still affected by this issue, please contact [email protected]

    Push Bank Accounts Intermittently Failing for Xero Connections

    Início 19 Meurzh 2026 da 12:49 UTC · 33m

    IssuesMinor incident
    Componentes afetados
    Xero Bank FeedsXero
    1. 19 Meurzh 2026 da 12:49 UTCinvestigating

      We are actively investigating an issue preventing users from Creating Bank Accounts through Codat's API for Xero connected companies. Affected users may notice that their Bank Account Push Operations Fail with a 524 error. This incident will be updated as soon as we have identified the issue, and no later than 13:48

    2. 19 Meurzh 2026 da 13:09 UTCmonitoring

      We have implemented a fix. Affected users should now notice that they are again able to push Bank Accounts on behalf of Xero connected companies. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.

    3. 19 Meurzh 2026 da 13:22 UTCresolved

      The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to create Bank Accounts on behalf of Xero connected companies. If you are still affected by this issue, please contact [email protected]

    Datasets failing with InternalErrors

    Início 13 Meurzh 2026 da 13:30 UTC · 0m

    OutageMajor incident
    1. 13 Meurzh 2026 da 14:12 UTCresolved

      Our monitoring flagged that datasets were failing with an InternalError between 13.20 GMT and 13.25 GMT when a fix was released. This resolved the issue for the majority however some integrations would have still seen this until 13.35 GMT. The cause of the issue has been identified as an issue with a release causing failures. Service has now been restored. If you are still affected by this issue, please contact [email protected] for further assistance.

    Oracle NetSuite intermittent linking errors

    Início 11 Meurzh 2026 da 12:00 UTC · 0m

    IssuesMinor incident
    1. 13 Meurzh 2026 da 10:05 UTCresolved

      During this incident, a small subset of our users may have noticed that they were unable to connect their Oracle NetSuite instances to Codat. After having given permission in the NetSuite system, upon being redirected back to Codat they would've immediately been shown a screen stating "There has been an error connecting to Oracle NetSuite". This was as a result of a backend configuration change, which has subsequently been reverted. End Users will now be able to connect their Oracle NetSuite instances to Codat as expected.

    Unable to push attachments to QBO Sandbox

    Início 6 Meurzh 2026 da 10:26 UTC · 4h 27m

    OutageMajor incident
    Componentes afetados
    QuickBooks OnlineQuickBooks OnlineQuickBooks OnlineQuickBooks Online
    1. 6 Meurzh 2026 da 10:26 UTCinvestigating

      We are actively investigating an issue preventing users from pushing attachments to Quickbooks Online Sandbox. Affected users will notice that they receive a 400 error response when attempting to push attachments to Quickbooks Online Sandbox. This incident will be updated as soon as we have identified the issue, and no later than 11.30AM GMT.

    2. 6 Meurzh 2026 da 10:38 UTCmonitoring

      We have implemented a fix in production. Affected users should now notice that they're able to push attachments to QBO Sandbox. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.

    3. 6 Meurzh 2026 da 14:53 UTCresolved

      The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to push attachments to QBO Sandbox without disruption. If you are still affected by this issue, please contact [email protected]

    Credit Model and Categorized Bank Statements reports generation unavailable in Production

    Início 24 Cʼhwevrer 2026 da 10:34 UTC · 4h 25m

    OutageMajor incident
    Componentes afetados
    Credit Model Report Generation and DownloadEnhanced Cashflow Report Generation and DownloadEnhanced Invoices Report Generation and DownloadEnhanced Financials Report Generation and Download
    1. 24 Cʼhwevrer 2026 da 10:34 UTCinvestigating

      We are actively investigating an issue preventing users from generating reports for the Credit Model and the Categorized Bank Statements. Affected users will notice that the Credit Model Report and the Categorized Bank Statements reports are currently timing out and failing to generate. This incident will be updated as soon as we have identified the issue, and no later than 11:30am UK time.

    2. 24 Cʼhwevrer 2026 da 10:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 24 Cʼhwevrer 2026 da 11:10 UTCmonitoring

      We have implemented a fix in Production. Affected users should now notice that Credit Model and Categorized Bank Statements reports complete successfully. If you were affected, please queue the report in the Codat portal or via the API. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.

    4. 24 Cʼhwevrer 2026 da 14:59 UTCresolved

      The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to generate Credit Model and Categorized Bank Statements reports in Production without disruption. If you are still affected by this issue, please contact [email protected]