33 Coinmarketcap incidents · Genver 2019 — official updates, affected components, duration and resolution details.
Engineering is aware of incorrect price information appearing on CoinMarketCap.com. We are currently investigating and will update this status when we have more information.
We are continuing to investigate this issue.
Engineering has deployed a fix, all prices should be be accurate.
There are currently key authentication issues that may result in 403 and 1020 errors when accessing the API. The engineering team is investigating and we will be posting updates here, as soon as we have them.
If you are continuing to have key validation issues (1020 or 403 errors), as a temporary workaround, please ensure that all requests to our API include a user agent string. Our engineers are continuing to work on the underlying cause for this error.
The issue is now resolved. All API authentication should be back to normal status.
Our coin detail pages are currently displaying 500 errors. We will be providing updates via this status as soon as we have more information to share.
We are seeing issues with CoinMarketCap Pro API logins. At this time, the API itself does not appear to be affected. The engineering team is continuing to investigate.
The site is once again fully operational. Thank you for your patience!
This incident has been resolved.
We are currently investigating authentication issues with our Pro API product. Some users are reporting 1020 and 403 errors. Engineering is investigating and we will be updating this status when we have more details.
The issue has been resolved. All API calls should now be functional. Thank you for your patience.
We are currently investigating the issue. We appreciate your patience while we work on this issue.
We are continuing to investigate this issue.
This incident has been resolved.
There are reports that CoinMarketCap.com is currently displaying a variety of 500 errors. The engineering team is investigating.
The issue has been resolved.
Due to a systems issue, portfolios may be missing coins and/or transactions. The engineering team is investigating and this page will be updated when we have more information.
The issue has been identified and the engineering team is taking steps to fix. We expect to have portfolios restored within 1-2 hours of this update.
Engineering has resolved the incident. All portfolios should now be working as intended. If you continue seeing issues, please log out/in to any affected platform.
Website and mobile apps are currently experiencing an outage and some features (e.g. watchlist, portfolio, account creation/log-in, price alerts, CoinMarketCap Diamonds, etc) are not working at the moment. Appreciate your patience while our engineers are working hard to fix the issues right now
We are continuing to investigate this issue.
This incident has been resolved.
Due to a website outage, portfolio graphs may not appear on our Android and iOS apps. We suggest uninstalling and reinstalling any apps that exhibit this issue.
Website was experiencing a data outage, resulting in missing data. This was resolved roughly 3 hours later
Engineering is aware of site performance and API issues. This may result in 502 errors when navigating CoinMarketCap.com and inconsistent performance when using our API. The issue is being investigated and we will update this post when we have more information to share.
Engineering has deployed a fix. Site and API performance issues are now resolved.
This incident has been resolved.
OHLCV/latest data for all currencies is incorrectly being reported as 0, starting at 00:00 UTC April 23. Engineering has identified the issue and is working towards a fix deployment. This status will be updated when the data has been corrected.
Data has been restored, all OHLCV data should now be correctly reported.
Data has been restored, all OHLCV data should now be correctly reported.
Due to high site traffic and API usage, we are experiencing sporadic errors with our API. Engineers are working to resolve the issue and this status will be updated with more information as we approach a resolution.
Issue has been resolved
We are currently investigating an issue causing coinmarketcap.com to be unstable.
CoinMarketCap experienced a technical problem that caused instability affecting the API, website, and mobile apps. We have resolved the issue and are actively monitoring our systems to ensure this does not continue.
This incident has been resolved.
CoinMarketCap experienced a delay in data processing for several hours. We have identified and fixed the issue, and are taking steps to ensure this doesn't happen again.
CoinMarketCap has experienced a delay in data processing for several hours. We have identified and fixed the issue, and are taking steps to ensure this doesn't happen again.
CoinMarketCap has experienced a delay in data processing for several hours. We have identified and fixed the issue, and are taking steps to ensure this doesn't happen again.
On 2020-03-25T03:34:17.664Z, the `tags` property in some of the API calls (like https://coinmarketcap.com/api/documentation/v1/#operation/getV1CryptocurrencyListingsLatest) was returning capitalized tags (instead of all lowercase). We've identified the issue and released a patch, as well as tests to ensure this doesn't happen again in the future.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're currently investigating issues with the API. We'll post updates as we discover more.
A fix has been implemented and we're monitoring the results.
An infrastructure issue caused some Crypto API downtime for ~54 minutes between 7:02:00 PM UTC and 7:56:00 PM UTC. This incident has been resolved and we're taking measures to avoid similar future incidents.