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    Histórico de interrupções do Constant Contact

    56 Constant Contact incidents · Ebrel 2024 — official updates, affected components, duration and resolution details.

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    Atrasos com Segmentos e Caminho de Automação Inicia

    Início 23 Gouere 2026 da 23:50 UTC · 1d 20h

    IssuesMinor incident
    Componentes afetados
    Email AutomationSegments
    1. 24 Gouere 2026 da 20:04 UTCinvestigating

      Os clientes podem experimentar atrasos com os contatos de atualizações uma parte de novos e existentes Segmentos. Os clientes também podem experimentar atrasos com contatos iniciando uma campanha de automatização. Estamos a investigar activamente esta questão. Pedimos desculpas por qualquer inconveniente e apreciamos a sua paciência.

    2. 25 Gouere 2026 da 20:33 UTCresolved

      Estes atrasos foram resolvidos e ambos os segmentos e caminhos APB estão funcionando como esperado.

    Traduzido automaticamente da atualização oficial do incidente.

    Problemas de Login

    Início 18 Gouere 2026 da 01:17 UTC · 49m

    IssuesMinor incident
    Componentes afetados
    Login
    1. 18 Gouere 2026 da 01:37 UTCinvestigating

      Alguns clientes estão passando por dificuldades em acessar suas contas. Nossa equipe está ativamente investigando e trabalhando para resolver isso o mais rápido possível. Obrigado pela vossa paciência.

    2. 18 Gouere 2026 da 02:21 UTCresolved

      Os problemas de login foram resolvidos, e todos os sistemas estão funcionando normalmente. Obrigado por sua paciência enquanto nós trabalhamos por isso!

    Traduzido automaticamente da atualização oficial do incidente.

    Problemas de Login

    Início 15 Gouere 2026 da 10:27 UTC · 42m

    IssuesMinor incident
    Componentes afetados
    Login
    1. 15 Gouere 2026 da 11:02 UTCinvestigating

      Alguns clientes estão passando por dificuldades em acessar suas contas. Nossa equipe está ativamente investigando e trabalhando para resolver isso o mais rápido possível. Obrigado pela vossa paciência.

    2. 15 Gouere 2026 da 11:15 UTCresolved

      Os problemas de login foram resolvidos, e todos os sistemas estão funcionando normalmente. Obrigado por sua paciência enquanto nós trabalhamos por isso!

    Traduzido automaticamente da atualização oficial do incidente.

    Atrasa o envio de e- mail

    Início 7 Gouere 2026 da 15:23 UTC · 5h 9m

    IssuesMinor incident
    Componentes afetados
    Email Campaigns
    1. 7 Gouere 2026 da 15:23 UTCinvestigating

      Atualmente estamos passando por atrasos no envio de e-mails de teste, bem como e-mails agendados. Nossos engenheiros estão cientes desses atrasos e estão trabalhando para resolvê-los o mais rápido possível.

    2. 7 Gouere 2026 da 20:32 UTCresolved

      Este problema foi resolvido, e todo o e-mail agendado foi enviado.

    Traduzido automaticamente da atualização oficial do incidente.

    Erro ao criar novas campanhas

    Início 1 Gouere 2026 da 20:30 UTC · 44m

    OutageCritical incident
    Componentes afetados
    Email Campaigns
    1. 1 Gouere 2026 da 20:30 UTCinvestigating

      Os clientes podem encontrar um erro ao tentar criar novas campanhas, ou ao tentar acessar ou editar campanhas de rascunho. Estamos conscientes desta questão e estamos a trabalhar para a resolver o mais rapidamente possível.

    2. 1 Gouere 2026 da 21:14 UTCresolved

      Este problema foi resolvido e a funcionalidade do editor foi restaurada nas campanhas

    Traduzido automaticamente da atualização oficial do incidente.

    Abrandamento ao entrar e navegar dentro da conta (6/23/2026)

    Início 23 Mezheven 2026 da 18:37 UTC · 48m

    IssuesMinor incident
    Componentes afetados
    Login
    1. 23 Mezheven 2026 da 18:37 UTCidentified

      Os clientes podem experimentar lentidão ao tentar entrar ou navegar dentro de sua conta. Nossos engenheiros estão cientes disso, e estão pesquisando o assunto agora. Pedimos desculpa por quaisquer atrasos que isto possa causar.

    2. 23 Mezheven 2026 da 19:25 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Delay in Email Delivery

    Início 21 Ebrel 2026 da 20:49 UTC · 30m

    IssuesMinor incident
    Componentes afetados
    Email CampaignsEmail Automation
    1. 21 Ebrel 2026 da 20:49 UTCinvestigating

      We are currently experiencing a delay in the sending of some campaigns. Our team is actively working to resolve the issue. Please be assured that all scheduled campaigns will send as planned.

    2. 21 Ebrel 2026 da 21:19 UTCresolved

      This incident has been resolved.

    Delay in Email Delivery

    Início 20 Ebrel 2026 da 13:07 UTC · 1h 39m

    IssuesMinor incident
    Componentes afetados
    Email CampaignsEmail Automation
    1. 20 Ebrel 2026 da 13:07 UTCinvestigating

      We are currently experiencing a delay in the sending of some campaigns. Our team is actively working to resolve the issue. Please be assured that all scheduled campaigns will send as planned.

    2. 20 Ebrel 2026 da 14:46 UTCresolved

      This incident has been resolved.

    Login Issues

    Início 6 Ebrel 2026 da 18:52 UTC · 0m

    Pending
    Componentes afetados
    Login
    1. 6 Ebrel 2026 da 18:52 UTCresolved

      The issue has been resolved

    Slow navigation loading times

    Início 26 Meurzh 2026 da 16:18 UTC · 3h 39m

    Pending
    Componentes afetados
    LoginConstantContact.com
    1. 26 Meurzh 2026 da 16:18 UTCinvestigating

      We are currently investigating an issue that is causing slow loading times across our site and website loading issues. We understand the impact this may have on your experience, and our team is working diligently to identify and resolve the root cause.

    2. 26 Meurzh 2026 da 19:57 UTCresolved

      This incident has been resolved.

    Link Tracking and Reporting issue

    Início 12 Meurzh 2026 da 01:00 UTC · 11h 37m

    Pending
    Componentes afetados
    Reporting
    1. 12 Meurzh 2026 da 13:53 UTCresolved

      This incident has been resolved. Customers experienced unexpected behavior specifically impacting email tracking functionality. Please note that email delivery was not impacted; your messages were successfully sent and received as intended. Our team identified the tracking issue and immediately restored the system to its full, stable state. All tracking data is now flowing as expected.

    Email Delivery Delays

    Início 25 Cʼhwevrer 2026 da 19:51 UTC · 31m

    OutageMajor incident
    Componentes afetados
    Email CampaignsEmail Automation
    1. 25 Cʼhwevrer 2026 da 19:51 UTCinvestigating

      We are currently experiencing delays when attempting to deliver emails. Our engineers are aware of the inconvenience and are working towards a resolution.

    2. 25 Cʼhwevrer 2026 da 20:22 UTCresolved

      This incident has been resolved and all delayed mail has been sent.

    Slow account navigation and sending campaigns

    Início 6 Cʼhwevrer 2026 da 18:39 UTC · 1h 7m

    Pending
    Componentes afetados
    Email Campaigns
    1. 6 Cʼhwevrer 2026 da 19:09 UTCinvestigating

      We're currently experiencing an issue that may cause a delay in sending your emails. We're working on resolving it as quickly as possible. Please note that campaigns should not be unscheduled and rescheduled, as that will put them further back in the queue.

    2. 6 Cʼhwevrer 2026 da 19:44 UTCresolved

      Campaigns are now sending normally.

    Email Delivery Delays due to Microsoft Outage

    Início 22 Genver 2026 da 19:30 UTC · 13h 0m

    IssuesMinor incident
    Componentes afetados
    Email CampaignsEmail Automation
    1. 22 Genver 2026 da 21:07 UTCmonitoring

      Some users may experience delays when sending emails to Microsoft hosted email addresses. Currently, there is a Microsoft outage that may impact when email is received. We are monitoring the situation. https://status.cloud.microsoft/

    2. 22 Genver 2026 da 21:16 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 23 Genver 2026 da 12:42 UTCresolved

      This incident has been resolved.

    Delays in test email delivery

    Início 19 Du 2025 da 18:49 UTC · 3h 16m

    IssuesMinor incident
    Componentes afetados
    Email Campaigns
    1. 19 Du 2025 da 19:17 UTCinvestigating

      We are currently experiencing delays when attempting to deliver test emails. Our engineers are aware of the inconvenience and are working towards a resolution.

    2. 19 Du 2025 da 22:05 UTCresolved

      Test mail delivery has resumed and there should be no further delays.

    Login Issues

    Início 18 Du 2025 da 12:35 UTC · 2h 4m

    IssuesMinor incident
    Componentes afetados
    Login
    1. 18 Du 2025 da 12:35 UTCinvestigating

      Some customers may experience issues accessing the Constant Contact home page and logging into their account. Please attempt to go directly to https://login.constantcontact.com/ when attempting to log in. Teams are working to resolve the issue.

    2. 18 Du 2025 da 14:39 UTCresolved

      The incident has been resolved. Teams will continue to monitor our system.

    SMS login issues

    Início 12 Du 2025 da 19:45 UTC · 1h 32m

    Pending
    Componentes afetados
    Login
    1. 12 Du 2025 da 20:35 UTCinvestigating

      Some customers using SMS as their authentication method to log in to Constant Contact accounts may encounter difficulties in receiving the SMS notification. While the investigation into this issue is ongoing, you can opt for push notification as an alternative authentication method to access your account.

    2. 12 Du 2025 da 20:54 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 Du 2025 da 20:59 UTCmonitoring

      An update has been made, and we will continue to monitor the issue.

    4. 12 Du 2025 da 22:17 UTCresolved

      This incident has been resolved.

    Issues with our website

    Início 27 Here 2025 da 20:05 UTC · 13m

    OutageCritical incident
    Componentes afetados
    LoginEmail CampaignsEvent CampaignsSurvey CreationEmail Automation
    1. 27 Here 2025 da 20:05 UTCinvestigating

      We are aware of an issue preventing some customers from successfully logging in and navigating our site. Our team is actively working to resolve the issue as quickly as possible, and we apologize for the disruption.

    2. 27 Here 2025 da 20:18 UTCresolved

      This incident has been resolved

    Product Navigation Issues

    Início 20 Here 2025 da 15:43 UTC · 1h 5m

    OutageMajor incident
    Componentes afetados
    My Account & Billing
    1. 20 Here 2025 da 15:43 UTCinvestigating

      We are currently investigating reports of intermittent navigation issues affecting some customers. Our team is actively working to identify and resolve the root cause. We apologize for the disruption as we work to resolve this issue.

    2. 20 Here 2025 da 16:48 UTCresolved

      This incident has been resolved and we will continue to monitor the issue.

    Issues Loading Social Pages

    Início 16 Here 2025 da 18:15 UTC · 1h 49m

    IssuesMinor incident
    Componentes afetados
    Social Media
    1. 16 Here 2025 da 18:15 UTCinvestigating

      Some customers may currently be encountering difficulties loading Social pages. We are actively working to resolve this issue.

    2. 16 Here 2025 da 20:04 UTCresolved

      This incident has been resolved.