Histórico de interrupções do Cradlepoint

1. 21 Eost 2026 da 20:58 UTCmonitoring

   O processamento de dados do NetCloud Manager está atrasado para o Geoview (ambos via NCM UI e API) que está causando imprecisões nos dados reportados. Foi implementada uma correção e estamos monitorando os resultados. Nenhum dado foi perdido e esperamos que o sistema seja apanhado em breve.

2. 22 Eost 2026 da 04:25 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 24 Gouere 2026 da 11:28 UTCinvestigating

   O NetCloud Manager está atualmente intermitentemente indisponível. Estamos experimentando uma falha inesperada na rede devido a uma falha com um de nossos provedores de serviços de terceiros. A nossa equipa de engenharia está a investigar o problema.

2. 24 Gouere 2026 da 11:59 UTCinvestigating

   Continuamos a investigar esta questão.

3. 24 Gouere 2026 da 12:35 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

4. 24 Gouere 2026 da 12:48 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 8 Gouere 2026 da 22:49 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Configuration Editors. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 8 Gouere 2026 da 23:14 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 8 Gouere 2026 da 23:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9 Gouere 2026 da 00:30 UTCresolved

   This incident has been resolved.

1. 16 Mezheven 2026 da 15:15 UTCinvestigating

   The NetCloud SASE service is currently experiencing a partial outage. This is impacting a limited number of SASE customers and temporarily preventing the provisioning of new networks. Our team is actively monitoring the situation and collaborating with OCI to restore full service.

2. 16 Mezheven 2026 da 15:37 UTCresolved

   This incident has been resolved.

1. 27 Mae 2026 da 19:40 UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team have identified the root cause of the issue and are implementing the fix now.

2. 27 Mae 2026 da 20:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 27 Mae 2026 da 20:33 UTCresolved

   This incident has been resolved.

1. 26 Meurzh 2026 da 21:06 UTCinvestigating

   NetCloud Manager is currently experiencing a performance degradation, including user authentication and navigation of various areas of the user interface. Our engineering team is actively working on triaging the issue.

2. 26 Meurzh 2026 da 21:35 UTCinvestigating

   We are continuing to investigate this issue.

3. 26 Meurzh 2026 da 22:04 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 26 Meurzh 2026 da 23:56 UTCidentified

   We are continuing to work on a fix for this issue.

5. 27 Meurzh 2026 da 00:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 27 Meurzh 2026 da 01:00 UTCresolved

   This incident has been resolved.

1. 13 Meurzh 2026 da 22:13 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with management of LAN Solutions devices. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 13 Meurzh 2026 da 22:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 Meurzh 2026 da 22:45 UTCresolved

   This incident has been resolved.

1. 3 Meurzh 2026 da 00:34 UTCinvestigating

   Oracle is investigating an outage affecting multiple services in the US East (Ashburn) region starting March 2, 2026 at 20:30 UTC. NetCloud SASE new network creation is impacted on Ashburn region. We are closely monitoring the situation and will update once the issue is resolved.

2. 3 Meurzh 2026 da 00:38 UTCinvestigating

   We are currently investigating this issue.

3. 3 Meurzh 2026 da 18:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 Meurzh 2026 da 16:32 UTCresolved

   Oracle has confirmed that issue has been resolved.

1. 2 Meurzh 2026 da 01:46 UTCinvestigating

   NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 2 Meurzh 2026 da 02:30 UTCinvestigating

   We are continuing to investigate the issue. NetCloud Manager is accessible and we are investigating the issue with Visibility, Analytics and Insights.

3. 2 Meurzh 2026 da 03:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 Meurzh 2026 da 03:23 UTCresolved

   This incident has been resolved.

1. 13 Cʼhwevrer 2026 da 17:58 UTCinvestigating

   Access to Ericsson Enterprise Wireless University through NetCloud Manager is currently unavailable. We are actively investigating this issue.

2. 13 Cʼhwevrer 2026 da 19:37 UTCidentified

   We have identified the issue and are working with our third party provider to resolve as quickly as possible.

3. 17 Cʼhwevrer 2026 da 16:01 UTCidentified

   We continue to work with our third party provider to restore access to Ericsson Enterprise Wireless University through NetCloud Manager. We hope to have the issue resolved quickly.

4. 18 Cʼhwevrer 2026 da 17:26 UTCresolved

   This issue has been resolved, and access to Ericsson Enterprise Wireless University is now accessible via NetCloud Manager.

1. 25 Genver 2026 da 22:08 UTCinvestigating

   We are currently experiencing a partial outage affecting NCX services. This issue may impact NCC client connectivity and new NCX configuration pushes. Our teams are working with the highest priority to resolve the issue and restore full system functionality as quickly as possible. During this period, we kindly request that customers do not restart NCX Service Gateways, as doing so may potentially impact live traffic. We will continue to provide updates as progress is made.

2. 26 Genver 2026 da 01:55 UTCidentified

   The NCX configuration push issue has been resolved, and customers can restart NCX Service Gateways if needed. NCC client connectivity has already been restored for some networks, and our teams are actively working to restore service for all remaining affected networks as quickly as possible.

3. 26 Genver 2026 da 19:46 UTCinvestigating

   We are continuing to investigate this issue.

4. 26 Genver 2026 da 19:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 27 Genver 2026 da 04:38 UTCresolved

   This incident has been resolved.

1. 18 Du 2025 da 11:53 UTCinvestigating

   NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 18 Du 2025 da 11:59 UTCidentified

   The issue has been identified and appears to be related to an network outage with third party cloud service provider. Our engineering teams continue to triage and monitor the issue.

3. 18 Du 2025 da 14:11 UTCidentified

   We are continuing to monitor the status of our third party service provider and hope to have resolution soon.

4. 18 Du 2025 da 14:50 UTCmonitoring

   Our third party service provider has started to apply changes that are improving the usability of the NetCloud service, but issues are still intermittent. We continue to monitor and wait for further updates from our third party service provider for full resolution.

5. 18 Du 2025 da 16:09 UTCmonitoring

   We are continuing to monitor for further issues. Intermittent issues may still arise until services with our third party service provider are fully restored.

6. 18 Du 2025 da 17:12 UTCmonitoring

   The NetCloud service continues to be operational with potential intermittent issues while our third party service provider's services fully restore. Our engineering teams continue to monitor.

7. 18 Du 2025 da 17:30 UTCresolved

   The incident with our third party service provider has been resolved and the NetCloud Manager service is operational. We will continue to monitor in case further issues arise.

1. 2 Gwengolo 2025 da 20:02 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with our device and group configuration management. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 2 Gwengolo 2025 da 20:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 Gwengolo 2025 da 21:40 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2 Gwengolo 2025 da 22:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 Gwengolo 2025 da 22:57 UTCresolved

   This incident has been resolved.

1. 21 Eost 2025 da 18:34 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 21 Eost 2025 da 19:14 UTCinvestigating

   Our engineering team is continuing to work on addressing the issue

3. 21 Eost 2025 da 20:16 UTCidentified

   We have a fix for the issue in progress and are preparing to deploy the change.

4. 21 Eost 2025 da 22:35 UTCidentified

   We have a fix for the issue in progress and are continuing preparations to deploy the change.

5. 22 Eost 2025 da 00:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 22 Eost 2025 da 01:02 UTCresolved

   This incident has been resolved.

1. 22 Meurzh 2025 da 01:07 UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Subscription Management and Device registration. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 22 Meurzh 2025 da 01:51 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22 Meurzh 2025 da 01:58 UTCresolved

   This incident has been resolved.

1. 4 Cʼhwevrer 2025 da 21:37 UTCinvestigating

   NetCloud Manager is currently experiencing issues with subscription and license management. Subscription management through the user interface and through the API is impacted. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 4 Cʼhwevrer 2025 da 22:12 UTCinvestigating

   We are continuing to investigate this issue. We apologize for any inconvenience.

3. 4 Cʼhwevrer 2025 da 23:10 UTCidentified

   We have identified the root cause and we are continuing to work on addressing the issue.

4. 4 Cʼhwevrer 2025 da 23:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 5 Cʼhwevrer 2025 da 00:49 UTCresolved

   This incident has been resolved.

1. 21 Genver 2025 da 18:32 UTCinvestigating

   NetCloud Manager is currently unavailable. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.

2. 21 Genver 2025 da 18:49 UTCidentified

   The issue has been identified and we are working to address and restore service as soon as possible.

3. 21 Genver 2025 da 19:15 UTCidentified

   We have identified a fix for this issue and the engineering team is working to apply this update and restore service as soon as possible.

4. 21 Genver 2025 da 19:53 UTCidentified

   We continue to actively work on a fix for this issue to restore services as soon as possible.

5. 21 Genver 2025 da 20:15 UTCmonitoring

   A fix has been applied and we are closely monitoring while the services are recovering.

6. 21 Genver 2025 da 20:57 UTCmonitoring

   We have confirmed most services have recovered and are continuing to closely monitor until all services are fully operational.

7. 21 Genver 2025 da 21:35 UTCmonitoring

   We are continuing to closely monitor until all services fully recover.

8. 21 Genver 2025 da 22:44 UTCmonitoring

   We are continuing to monitor for any further issues.

9. 22 Genver 2025 da 01:39 UTCresolved

   This incident is resolved. We apologize for any inconvenience

1. 7 Here 2024 da 22:46 UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Device Configuration and Device online state. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 7 Here 2024 da 23:51 UTCidentified

   We have identified the issue and are implementing the fix now.

3. 8 Here 2024 da 01:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 Here 2024 da 03:22 UTCresolved

   This incident is resolved. We apologize for any inconvenience.

1. 12 Mezheven 2024 da 13:19 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Remote Connect features. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 12 Mezheven 2024 da 13:55 UTCidentified

   We have identified the issue and are implementing the fix now.

3. 12 Mezheven 2024 da 14:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12 Mezheven 2024 da 15:05 UTCresolved

   This incident is resolved. We apologize for any inconvenience.

1. 25 Ebrel 2024 da 16:42 UTCinvestigating

   We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 26 Ebrel 2024 da 03:34 UTCresolved

   This incident is resolved. We apologize for any inconvenience.