Xero is having problems
Pending
- resolved
We've now deployed a fix for the Xero issue. If you've been disconnected, you will need to reconnect for the last time. Thank you so much for your patience while we worked through this.
11 Current Rms incidents · Mezheven 2023 — official updates, affected components, duration and resolution details.
We've now deployed a fix for the Xero issue. If you've been disconnected, you will need to reconnect for the last time. Thank you so much for your patience while we worked through this.
We've identified and fixed the issue. All systems have recovered and we are continuing to monitor as a precaution.
Amazon AWS reported that their systems were fully recovered around 23:00UTC last night and we have seen no further signs of any problem. 3rd party integrations, such as Xero and Intercom, are also reporting that their systems are working as expected again. An RCA will be made available when we have the relevant information from AWS.
We have deployed a fix and the 500 error is now resolved. Root cause analysis investigation is pending
Intercom have confirmed an issue from 14:18:10 UTC to 14:28:10 UTC on 29th May 2025 All services have now recovered.
Our monitoring systems show that performance is back up to expected levels
We've now resolved the incident. Thanks for your patience.
We've now resolved the incident. Thanks for your patience.
The maintenance is now complete. Thanks for your patience.
The maintenance is now complete. Thanks for your patience.
We've now resolved the incident. Thanks for your patience.