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    Histórico de interrupções do Datasite

    51 Datasite incidents · Kerzu 2018 — official updates, affected components, duration and resolution details.

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    A página de login do Datasite não está acessível

    Início 3 Eost 2026 da 17:08 UTC · 1h 11m

    OutageCritical incident
    Componentes afetados
    Datasite AmericasDatasite EMEADatasite APAC
    1. 3 Eost 2026 da 17:08 UTCinvestigating

      Estamos actualmente a investigar esta questão.

    2. 3 Eost 2026 da 17:44 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    3. 3 Eost 2026 da 18:19 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Perturbação da procura na UE

    Início 17 Gouere 2026 da 04:42 UTC · 16h 9m

    IssuesMinor incident
    Componentes afetados
    Datasite EMEA
    1. 17 Gouere 2026 da 04:42 UTCidentified

      Estamos actualmente a passar por uma perturbação dos serviços que afecta a busca na nossa região da UE. Alguns resultados de pesquisa podem estar incompletos enquanto restauramos a funcionalidade completa. Estamos a trabalhar activamente numa resolução.

    2. 17 Gouere 2026 da 14:46 UTCmonitoring

      Uma correção foi implementada e estamos trabalhando atualmente em restaurar totalmente a funcionalidade de pesquisa para projetos afetados.

    3. 17 Gouere 2026 da 20:51 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    We are aware of an issue affecting a limited number of projects, which are not currently loading. Our team has identified the issue and are working on resolution. We will provide updates as more information becomes available.

    Início 19 Meurzh 2026 da 23:23 UTC · 3h 38m

    IssuesMinor incident
    Componentes afetados
    Datasite AmericasDatasite EMEADatasite APAC
    1. 19 Meurzh 2026 da 23:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 20 Meurzh 2026 da 03:00 UTCresolved

      This incident has been resolved.

    Datasite users are unable to log in

    Início 3 Meurzh 2026 da 16:15 UTC · 13m

    OutageCritical incident
    Componentes afetados
    Datasite AmericasDatasite EMEADatasite APAC
    1. 3 Meurzh 2026 da 16:15 UTCinvestigating

      We are currently investigating this issue.

    2. 3 Meurzh 2026 da 16:28 UTCresolved

      This incident has been resolved.

    Datasite users are unable to log in

    Início 2 Meurzh 2026 da 20:24 UTC · 16m

    OutageCritical incident
    Componentes afetados
    Datasite AmericasDatasite EMEADatasite APAC
    1. 2 Meurzh 2026 da 20:24 UTCinvestigating

      We are currently investigating this issue.

    2. 2 Meurzh 2026 da 20:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 Meurzh 2026 da 20:40 UTCresolved

      This incident has been resolved.

    Datasite platform is unavailable

    Início 2 Meurzh 2026 da 17:11 UTC · 2m

    OutageCritical incident
    Componentes afetados
    Datasite AmericasDatasite EMEADatasite APAC
    1. 2 Meurzh 2026 da 17:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 2 Meurzh 2026 da 17:13 UTCresolved

      This incident has been resolved.

    Analytics tab is not loading on Datasite projects

    Início 24 Cʼhwevrer 2026 da 20:52 UTC · 1h 3m

    IssuesMinor incident
    Componentes afetados
    Datasite AmericasDatasite EMEADatasite APAC
    1. 24 Cʼhwevrer 2026 da 20:52 UTCinvestigating

      We are currently investigating this issue.

    2. 24 Cʼhwevrer 2026 da 21:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 Cʼhwevrer 2026 da 21:55 UTCresolved

      This incident has been resolved.

    Users may be experiencing issues with logging in and overall platform performance

    Início 13 Cʼhwevrer 2026 da 17:57 UTC · 3h 47m

    OutageCritical incident
    Componentes afetados
    Datasite AmericasDatasite EMEADatasite APAC
    1. 13 Cʼhwevrer 2026 da 17:57 UTCinvestigating

      We are continuing recovery efforts. Service remains unavailable, and we will provide further updates as progress is made.

    2. 13 Cʼhwevrer 2026 da 19:59 UTCidentified

      Technical teams are continuing to troubleshoot the Datasite platform issues. We will provide an update once new information is available.

    3. 13 Cʼhwevrer 2026 da 20:01 UTCinvestigating

      We are continuing to investigate this issue.

    4. 13 Cʼhwevrer 2026 da 21:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 13 Cʼhwevrer 2026 da 21:44 UTCresolved

      This incident has been resolved.

    Datasite platform is experiencing degraded performance

    Início 10 Kerzu 2025 da 16:47 UTC · 1h 29m

    OutageCritical incident
    Componentes afetados
    Datasite AmericasDatasite EMEADatasite APAC
    1. 10 Kerzu 2025 da 16:47 UTCinvestigating

      We are currently investigating this issue.

    2. 10 Kerzu 2025 da 17:36 UTCmonitoring

      We are monitoring platform performance.

    3. 10 Kerzu 2025 da 18:15 UTCresolved

      This incident has been resolved.

    Datasite US, EU, and AU are unavailable

    Início 19 Du 2025 da 19:54 UTC · 28m

    OutageCritical incident
    Componentes afetados
    Datasite AmericasDatasite EMEADatasite APAC
    1. 19 Du 2025 da 19:54 UTCinvestigating

      We are currently investigating this issue.

    2. 19 Du 2025 da 20:04 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 Du 2025 da 20:22 UTCresolved

      This incident has been resolved.

    Due to a Microsoft incident, some SSO users may be unable to log in to Datasite

    Início 29 Here 2025 da 16:44 UTC · 38m

    IssuesMinor incident
    1. 29 Here 2025 da 16:44 UTCidentified

      Due to a Microsoft incident, some SSO users may be unable to log in to Datasite. If you are affected, please contact your corporate IT group for updates from Microsoft.

    2. 29 Here 2025 da 17:21 UTCmonitoring

      Microsoft has indicated they have resolved the issue on their side.

    3. 29 Here 2025 da 17:22 UTCresolved

      This incident has been resolved.

    AWS impact on Datasite platform performance

    Início 20 Here 2025 da 14:40 UTC · 4h 30m

    Pending
    1. 20 Here 2025 da 14:40 UTCmonitoring

      Some users may notice slow load times on the Datasite platform as a result of ongoing issues with the AWS cloud platform. We’re closely engaged with our providers and are taking steps to minimize disruption.

    2. 20 Here 2025 da 19:10 UTCresolved

      This incident has been resolved.

    Datasite in US, EU, and AU regions was unavailable

    Início 16 Here 2025 da 15:00 UTC · 0m

    Pending
    1. 17 Here 2025 da 13:35 UTCresolved

      Datasite experienced a short outage on October 16, during which users were unable to log in to the platform or access their projects. Remediation actions were taken immediately to restore functionality.

    Analytics dashboards are unavailable in EU projects

    Início 12 Mezheven 2025 da 01:43 UTC · 3h 55m

    IssuesMinor incident
    Componentes afetados
    Datasite EMEADatasite APAC
    1. 12 Mezheven 2025 da 01:43 UTCinvestigating

      We are currently investigating this issue.

    2. 12 Mezheven 2025 da 04:43 UTCmonitoring

      A fix has been successfully implemented by the vendor, and the Analytics service is now operational again. We will continue to monitor the service closely.

    3. 12 Mezheven 2025 da 05:38 UTCresolved

      This incident has been resolved.

    Investigating upload and download performance in US-based projects

    Início 10 Ebrel 2025 da 21:15 UTC · 58m

    IssuesMinor incident
    Componentes afetados
    Datasite Americas
    1. 10 Ebrel 2025 da 21:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 10 Ebrel 2025 da 21:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10 Ebrel 2025 da 22:14 UTCresolved

      This incident has been resolved.

    Datasite EU is unavailable; US/AU are not impacted

    Início 20 Du 2024 da 18:57 UTC · 53m

    OutageCritical incident
    Componentes afetados
    Datasite EMEA
    1. 20 Du 2024 da 18:57 UTCinvestigating

      We are currently investigating this issue.

    2. 20 Du 2024 da 19:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 Du 2024 da 19:50 UTCresolved

      This incident has been resolved.

    Datasite projects are not loading for some users

    Início 8 Here 2024 da 15:59 UTC · 13m

    OutageMajor incident
    Componentes afetados
    Datasite AmericasDatasite EMEADatasite APAC
    1. 8 Here 2024 da 15:59 UTCinvestigating

      We are currently investigating this issue.

    2. 8 Here 2024 da 16:09 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 Here 2024 da 16:12 UTCresolved

      This incident has been resolved.

    Datasite.com Homepage is not functioning. Use login.datasite.com to access the Datasite Platform

    Início 19 Gouere 2024 da 02:31 UTC · 33m

    Pending
    1. 19 Gouere 2024 da 02:31 UTCidentified

      The correct teams are working on this. The platform should be fully functional, please use login.datasite.com or global.datasite.com to login and access projects

    2. 19 Gouere 2024 da 03:04 UTCresolved

      This incident has been resolved.

    Datasite AU is unavailable

    Início 15 Ebrel 2024 da 21:36 UTC · 23m

    OutageCritical incident
    Componentes afetados
    Datasite APAC
    1. 15 Ebrel 2024 da 21:36 UTCinvestigating

      We are currently investigating this issue.

    2. 15 Ebrel 2024 da 21:59 UTCresolved

      This incident has been resolved.

    Fix in Place: Datasite is unavailable for all regions. Users cannot login to the platform

    Início 7 Cʼhwevrer 2024 da 15:32 UTC · 1h 28m

    OutageCritical incident
    Componentes afetados
    Datasite AmericasDatasite EMEADatasite APAC
    1. 7 Cʼhwevrer 2024 da 15:32 UTCinvestigating

      We are currently investigating this issue.

    2. 7 Cʼhwevrer 2024 da 15:48 UTCinvestigating

      The issue is with our login service. Users who were already logged in are able to continue to work. New users are not able to access the platform.

    3. 7 Cʼhwevrer 2024 da 15:53 UTCmonitoring

      A temporary fix is in place while we fix the root cause. Datasite should be accessible.

    4. 7 Cʼhwevrer 2024 da 16:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 7 Cʼhwevrer 2024 da 16:40 UTCmonitoring

      Some slowness may still be present on the site while the main issue is being addressed. All users should still be able to login and access projects as normal.

    6. 7 Cʼhwevrer 2024 da 17:00 UTCresolved

      This incident has been resolved.