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    Histórico de interrupções do Dnsimple

    54 Dnsimple incidents · Ebrel 2025 — official updates, affected components, duration and resolution details.

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    Ambiente Sandbox – Tempo de parada intermitente durante a manutenção do provedor de hospedagem

    Início 16 Here 2026 da 19:06 UTC · 11h 4m

    Pending
    Componentes afetados
    Sandbox WebsiteSandbox API
    1. 16 Here 2026 da 19:06 UTCinvestigating

      Nosso provedor de hospedagem está realizando manutenção em toda a plataforma de emergência que requer reinícios de rolamento de seus servidores em todas as regiões. Como resultado, o aplicativo web sandbox pode estar intermitentemente indisponível ou lento para responder. Cada reinicialização deve causar cerca de 15-20 minutos de inatividade, e mais de uma interrupção pode ocorrer enquanto o lançamento continua. Os ambientes de produção não são afetados. Nenhuma ação é necessária de sua parte. Se um pedido falhar, tente novamente após alguns minutos. Não se espera que os dados na caixa de areia sejam perdidos. Estamos acompanhando o progresso do provedor e publicaremos uma atualização quando a manutenção estiver completa e a sandbox estável.

    2. 16 Here 2026 da 19:22 UTCmonitoring

      A manutenção do provedor de hospedagem está completa e a aplicação web sandbox está disponível. Estamos a acompanhar outras questões. Se ainda vir erros, contacte o suporte.

    3. 17 Here 2026 da 06:10 UTCresolved

      Este incidente está resolvido agora, nenhum sistema deve ser afetado.

    Traduzido automaticamente da atualização oficial do incidente.

    Interrupção da rede de bordas na região da UE de Varsóvia

    Início 6 Gwengolo 2026 da 13:10 UTC · 2h 45m

    IssuesMinor incident
    Componentes afetados
    Name Servers
    1. 6 Gwengolo 2026 da 13:10 UTCinvestigating

      A nossa região da UE de Varsóvia está a enfrentar problemas de rede locais. Estamos a investigar a questão. O único impacto no nosso serviço é uma latência ligeiramente maior na região, uma vez que o tráfego é encaminhado para as nossas regiões próximas na Europa.

    2. 6 Gwengolo 2026 da 15:55 UTCresolved

      A questão foi resolvida a montante, e a região de Varsóvia tem sido estável.

    Traduzido automaticamente da atualização oficial do incidente.

    Serviço degradado na região de Londres

    Início 8 Eost 2026 da 00:27 UTC · 5h 26m

    IssuesMinor incident
    Componentes afetados
    Name Servers
    1. 8 Eost 2026 da 00:27 UTCinvestigating

      Estamos actualmente a investigar esta questão.

    2. 8 Eost 2026 da 00:28 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 Eost 2026 da 02:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 8 Eost 2026 da 05:14 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 8 Eost 2026 da 05:53 UTCresolved

      This incident has been resolved.

    Traduzido automaticamente da atualização oficial do incidente.

    500 erros no site de produção

    Início 23 Gouere 2026 da 14:02 UTC · 43m

    OutageMajor incident
    Componentes afetados
    WebsiteZone deployment
    1. 23 Gouere 2026 da 14:02 UTCinvestigating

      Estamos actualmente a investigar esta questão.

    2. 23 Gouere 2026 da 14:10 UTCmonitoring

      Todos os sistemas funcionam normalmente, e estamos a investigar a causa raiz.

    3. 23 Gouere 2026 da 14:46 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Intermittent network failures in SYD/TKO region

    Início 5 Mezheven 2026 da 15:34 UTC · 4m

    IssuesMinor incident
    Componentes afetados
    Name Servers
    1. 5 Mezheven 2026 da 15:34 UTCinvestigating

      We are investigating intermittent network failures in SYD/TKO region. Record updates are affected in TKO and SYD and affected regional records may not respond and all other traffic will be rerouted to other regions.

    2. 5 Mezheven 2026 da 15:38 UTCresolved

      This incident has been resolved.

    Degraded service in Amsterdam region

    Início 22 Mae 2026 da 10:44 UTC · 11h 34m

    IssuesMinor incident
    Componentes afetados
    Name Servers
    1. 22 Mae 2026 da 10:44 UTCinvestigating

      We are currently investigating this issue.

    2. 22 Mae 2026 da 13:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22 Mae 2026 da 18:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 Mae 2026 da 22:18 UTCresolved

      This incident has been resolved.

    Degraded service in Amsterdam region

    Início 18 Mae 2026 da 21:26 UTC · 34m

    IssuesMinor incident
    Componentes afetados
    Name Servers
    1. 18 Mae 2026 da 21:26 UTCinvestigating

      We are currently investigating this issue.

    2. 18 Mae 2026 da 21:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18 Mae 2026 da 22:00 UTCresolved

      This incident has been resolved.

    Intermittent network failures in Sydney region

    Início 8 Mae 2026 da 05:18 UTC · 4h 43m

    IssuesMinor incident
    Componentes afetados
    Name Servers
    1. 8 Mae 2026 da 05:18 UTCinvestigating

      We are investigating intermittent network failures in the Sydney region.

    2. 8 Mae 2026 da 05:41 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 Mae 2026 da 05:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 Mae 2026 da 08:33 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 8 Mae 2026 da 10:00 UTCresolved

      This incident has been resolved.

    dnsimple.com availability issues

    Início 20 Ebrel 2026 da 19:54 UTC · 1h 50m

    IssuesMinor incident
    Componentes afetados
    WebhooksURL RedirectorWebsiteNotificationsAPI
    1. 20 Ebrel 2026 da 19:54 UTCinvestigating

      We are investigating an issue reaching dnsimple.com We will provide an update shortly Thank you for your patience and understanding.

    2. 20 Ebrel 2026 da 20:07 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 Ebrel 2026 da 20:21 UTCidentified

      We've identified the issue and are continuing to mitigate the impact

    4. 20 Ebrel 2026 da 20:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 20 Ebrel 2026 da 21:44 UTCresolved

      This incident has been resolved.

    Delay in Zone Updates

    Início 5 Meurzh 2026 da 10:14 UTC · 2h 32m

    IssuesMinor incident
    Componentes afetados
    Zone deploymentSecondary DNSNotifications
    1. 5 Meurzh 2026 da 10:14 UTCinvestigating

      We are currently investigating this issue.

    2. 5 Meurzh 2026 da 10:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5 Meurzh 2026 da 11:15 UTCidentified

      Zones updates already normalised. We are currently showing delays in notifications and Secondary DNS updates

    4. 5 Meurzh 2026 da 11:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 5 Meurzh 2026 da 12:46 UTCresolved

      This incident has been resolved.

    Intermittent network failures in FRA region

    Início 2 Meurzh 2026 da 18:47 UTC · 3h 12m

    IssuesMinor incident
    Componentes afetados
    Name Servers
    1. 2 Meurzh 2026 da 18:47 UTCinvestigating

      We are investigating intermittent network failures in FRA (Frankfurt) region.

    2. 2 Meurzh 2026 da 19:05 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2 Meurzh 2026 da 19:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2 Meurzh 2026 da 22:00 UTCresolved

      This incident has been resolved.

    Intermittent DNS Resolution for Certain ALIAS Records

    Início 18 Cʼhwevrer 2026 da 14:24 UTC · 1h 42m

    IssuesMinor incident
    Componentes afetados
    Name Servers
    1. 18 Cʼhwevrer 2026 da 14:24 UTCmonitoring

      Starting at 08:35 UTC, we are experiencing intermittent DNS resolution issues affecting a subset of ALIAS records that point to hostnames within the same zone. Earlier today, we began rolling out improvements to our alias resolution handling. During the deployment, a bug was introduced that manifests when an ALIAS record targets a name inside its own zone. Because the updated logic is not yet fully deployed across all authoritative nameservers, affected records may resolve inconsistently depending on which nameserver handles the query. This is resulting in sporadic resolution degradation for impacted ALIAS records. We have identified the issue and are currently rolling back the changes across the affected authoritative nameservers. We are actively monitoring resolution behavior as the rollback progresses. We will provide further updates once the rollback is fully complete and resolution behavior has stabilized. We apologize for the disruption and appreciate your patience.

    2. 18 Cʼhwevrer 2026 da 16:07 UTCresolved

      The rollback has completed, and DNS resolution has returned to normal behavior. We will be making follow-up improvements to alias-resolution handling, including additional safeguards and testing to prevent recurrence.

    Infrastructure Instability

    Início 10 Cʼhwevrer 2026 da 17:06 UTC · 6h 12m

    OutageMajor incident
    Componentes afetados
    Sandbox APIURL RedirectorZone deploymentAPIName Servers
    1. 10 Cʼhwevrer 2026 da 17:06 UTCinvestigating

      We are currently investigating an issue affecting our infrastructure that is causing some applications to restart unexpectedly. As a result, customers may experience intermittent disruptions or degraded performance across our systems. Our team is actively working to stabilize the situation and restore normal operation as quickly as possible. We’ll continue to share updates here as we learn more. Thank you for your patience.

    2. 10 Cʼhwevrer 2026 da 17:30 UTCinvestigating

      We are running restores to bring back services online

    3. 10 Cʼhwevrer 2026 da 17:45 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 10 Cʼhwevrer 2026 da 18:06 UTCidentified

      Our initial attempts to restore our cluster has failed. We are working on bringing the services up in a fresh cluster. Thank you for your patience

    5. 10 Cʼhwevrer 2026 da 18:32 UTCidentified

      We are still working diligently to restore service in our new production orchestration cluster. We will continue to provide updates as the status changes.

    6. 10 Cʼhwevrer 2026 da 18:50 UTCidentified

      We've started restoring backend services. We expect to have services restored shortly!!

    7. 10 Cʼhwevrer 2026 da 19:18 UTCidentified

      Restores are completing and we will be bringing DNS services back online soon.

    8. 10 Cʼhwevrer 2026 da 19:21 UTCidentified

      Nameservers are currently recovering, and we are bringing other services online.

    9. 10 Cʼhwevrer 2026 da 19:27 UTCidentified

      We've restored half of our infrastructure, and are presently restoring services for the other half.

    10. 10 Cʼhwevrer 2026 da 19:38 UTCidentified

      We've restored most customer facing services. We are still actively restoring the Sandbox API and other internal services. Thanks.

    11. 10 Cʼhwevrer 2026 da 19:51 UTCidentified

      Production services are back online. We are monitoring their state and continuing to work on the Sandbox API and other services.

    12. 10 Cʼhwevrer 2026 da 20:18 UTCmonitoring

      All systems are currently operational and the team is continuing to monitor while we investigate.

    13. 10 Cʼhwevrer 2026 da 23:18 UTCresolved

      This incident has been resolved.

    Delay in Zone Updates

    Início 3 Cʼhwevrer 2026 da 23:15 UTC · 1h 14m

    OutageMajor incident
    Componentes afetados
    Zone deployment
    1. 3 Cʼhwevrer 2026 da 23:15 UTCinvestigating

      We are currently investigating this issue.

    2. 4 Cʼhwevrer 2026 da 00:28 UTCinvestigating

      We have identified the cause of the issue and zone deployments are working normally.

    3. 4 Cʼhwevrer 2026 da 00:29 UTCresolved

      This incident has been resolved.

    Intermittent network failures in AMS region

    Início 3 Cʼhwevrer 2026 da 19:55 UTC · 3h 46m

    IssuesMinor incident
    Componentes afetados
    Name Servers
    1. 3 Cʼhwevrer 2026 da 19:55 UTCinvestigating

      We are investigating intermittent network failures in AMS region.

    2. 3 Cʼhwevrer 2026 da 20:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 3 Cʼhwevrer 2026 da 23:41 UTCresolved

      This incident has been resolved.

    Cache edge degraded performance

    Início 29 Genver 2026 da 16:52 UTC · 1h 6m

    IssuesMinor incident
    Componentes afetados
    Name Servers
    1. 29 Genver 2026 da 16:52 UTCmonitoring

      We are observing degraded performance at our cache edge nodes, which may impact request latency for some users. Our team is actively investigating the cause and working to mitigate the issue.

    2. 29 Genver 2026 da 17:20 UTCmonitoring

      Cache edge performance has been stable for some time, and we have seen no further issues. We keep monitoring the situation

    3. 29 Genver 2026 da 17:58 UTCresolved

      This incident has been resolved.

    Elevated error rates in zone.vision

    Início 22 Genver 2026 da 07:29 UTC · 1h 12m

    IssuesMinor incident
    Componentes afetados
    WebsiteAPI
    1. 22 Genver 2026 da 07:29 UTCinvestigating

      We are currently seeing elevated error rates for our zone inspection service, this affected the following services: - Let's Encrypt SSL Certificate issuance is affected. We cannot issue or auto-renew Let's Encrypt SSL certificate at this moment. - Display domain resolution is affected. Our UI will not be able to display the current name servers. Domain registration and DNS resolution is not affected.

    2. 22 Genver 2026 da 08:41 UTCresolved

      This incident has been resolved.

    Cache edge degraded performance

    Início 30 Kerzu 2025 da 19:03 UTC · 1h 52m

    IssuesMinor incident
    Componentes afetados
    Name Servers
    1. 30 Kerzu 2025 da 19:03 UTCinvestigating

      We are observing degraded performance at our cache edge nodes, which may impact request latency for some users. Our team is actively investigating the cause and working to mitigate the issue.

    2. 30 Kerzu 2025 da 19:44 UTCmonitoring

      We have identified the cause as an issue with a downstream infrastructure provider. Mitigation steps have been applied to stabilize our cache edge nodes, and we are closely monitoring the system while awaiting confirmation that the provider has fully recovered.

    3. 30 Kerzu 2025 da 20:55 UTCresolved

      Cache edge performance has been stable for some time, and we have seen no further issues. The incident is now closed.

    Network Performance Issues

    Início 16 Kerzu 2025 da 01:06 UTC · 1h 0m

    IssuesMinor incident
    Componentes afetados
    Name Servers
    1. 16 Kerzu 2025 da 01:06 UTCinvestigating

      We're receiving reports of DNS resolution issues and we are investigating. If you're experiencing these issues yourself, please email [email protected].

    2. 16 Kerzu 2025 da 01:23 UTCidentified

      We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

    3. 16 Kerzu 2025 da 01:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 Kerzu 2025 da 02:06 UTCresolved

      This network issue has been resolved fully. If you have any further issues please let us know by emailing [email protected]

    Intermittent DNS resolution failures

    Início 11 Kerzu 2025 da 21:53 UTC · 1h 18m

    IssuesMinor incident
    Componentes afetados
    Name Servers
    1. 11 Kerzu 2025 da 21:53 UTCinvestigating

      We are currently investigating an intermittent resolution issue in some DC.

    2. 11 Kerzu 2025 da 22:14 UTCmonitoring

      We applied a fix and the servers are recovering. We will be monitoring closely and report if the issue persists.

    3. 11 Kerzu 2025 da 22:14 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 11 Kerzu 2025 da 23:11 UTCresolved

      This incident has been resolved.