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    Histórico de interrupções do Dropboxsign

    52 Dropboxsign incidents · Du 2022 — official updates, affected components, duration and resolution details.

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    Investigando uploads de arquivos

    Início 31 Eost 2026 da 17:34 UTC · 53m

    IssuesMinor incident
    Componentes afetados
    Document signing through Dropbox Sign and FaxEmbedded signing through Dropbox SignSend signature requests
    1. 31 Eost 2026 da 17:34 UTCinvestigating

      Estamos investigando relatórios de desempenho degradado com uploads de arquivos e imagens. Alguns uploads podem ser mais lentos do que o esperado ou falhar intermitentemente. A nossa equipa de engenharia está a investigar.

    2. 31 Eost 2026 da 18:02 UTCmonitoring

      Uma correção foi implementada, os arquivos devem estar carregando normalmente e estamos monitorando.

    3. 31 Eost 2026 da 18:18 UTCmonitoring

      Continuamos monitorando quaisquer outros problemas.

    4. 31 Eost 2026 da 18:28 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Atualmente estamos enfrentando problemas com a integração da Salesforce

    Início 21 Eost 2026 da 16:12 UTC · 6h 43m

    IssuesMinor incident
    Componentes afetados
    Salesforce
    1. 21 Eost 2026 da 16:12 UTCinvestigating

      Atualmente, estamos enfrentando problemas com a integração da Salesforce. Enquanto trabalhamos para resolver o problema o mais rápido possível, recomendamos reconectar a integração como uma etapa de solução de problemas. Obrigado pela vossa paciência.

    2. 21 Eost 2026 da 22:55 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Investigating an issue affecting the "sign in with Dropbox" button

    Início 18 Mezheven 2026 da 19:07 UTC · 2h 11m

    IssuesMinor incident
    Componentes afetados
    Send signature requests
    1. 18 Mezheven 2026 da 19:07 UTCinvestigating

      We’re investigating an issue affecting the "sign in with Dropbox" button on the Sign website.

    2. 18 Mezheven 2026 da 20:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 Mezheven 2026 da 21:18 UTCresolved

      This incident has been resolved.

    Dropbox Sign was not working as expected for some users.

    Início 8 Mae 2026 da 00:30 UTC · 0m

    Pending
    1. 8 Mae 2026 da 01:29 UTCresolved

      Dropbox Sign was impacted by AWS -EAST-1 outage, and some services may not have been working as expected from 00:25 to 00:53 UTC on May 8, 2026.

    Dropbox Sign is experiencing degraded performance

    Início 21 Ebrel 2026 da 12:04 UTC · 26m

    Pending
    1. 21 Ebrel 2026 da 12:04 UTCinvestigating

      We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

    2. 21 Ebrel 2026 da 12:12 UTCidentified

      We have identified the root cause of the degradation and are are fixing it. Next update in 1 hour

    3. 21 Ebrel 2026 da 12:30 UTCresolved

      This incident has been resolved.

    We’re investigating reports of degraded performance.

    Início 21 Ebrel 2026 da 02:17 UTC · 19m

    Pending
    1. 21 Ebrel 2026 da 02:17 UTCinvestigating

      We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

    2. 21 Ebrel 2026 da 02:36 UTCresolved

      This incident has been resolved.

    Uploading is not working as expected

    Início 2 Meurzh 2026 da 18:16 UTC · 2h 11m

    Pending
    Componentes afetados
    Send signature requests
    1. 2 Meurzh 2026 da 18:16 UTCinvestigating

      We are currently experiencing higher than normal uploading and processing times. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2 Meurzh 2026 da 18:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 Meurzh 2026 da 20:27 UTCresolved

      This incident has been resolved.

    Dropbox Sign is experiencing file upload issues

    Início 13 Cʼhwevrer 2026 da 08:29 UTC · 1h 33m

    Pending
    1. 13 Cʼhwevrer 2026 da 08:29 UTCidentified

      We are currently experiencing file upload issues. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 13 Cʼhwevrer 2026 da 10:02 UTCresolved

      This incident has been resolved.

    We are currently experiencing delays in sending Sign emails to our users

    Início 14 Genver 2026 da 20:05 UTC · 29m

    IssuesMinor incident
    Componentes afetados
    Finished document deliverySend signature requests
    1. 14 Genver 2026 da 20:05 UTCinvestigating

      We are currently experiencing delays in sending Sign emails to our users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 14 Genver 2026 da 20:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 Genver 2026 da 20:34 UTCresolved

      This incident has been resolved.

    Dropbox Sign is experiencing an outage.

    Início 2 Genver 2026 da 20:13 UTC · 3h 12m

    OutageMajor incident
    Componentes afetados
    HubSpotDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignSalesforceFinished document deliveryReceive faxesSend signature requests
    1. 2 Genver 2026 da 20:13 UTCinvestigating

      Update: We're getting closer to a solution. Our engineers are working to fix this problem.

    2. 2 Genver 2026 da 21:50 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2 Genver 2026 da 23:25 UTCresolved

      We're back! Dropbox Sign should be up and running. Thanks for bearing with us.

    Issues detected with both logging in and sending signature requests

    Início 1 Here 2025 da 15:12 UTC · 4h 15m

    IssuesMinor incident
    Componentes afetados
    Send signature requests
    1. 1 Here 2025 da 15:12 UTCinvestigating

      We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 1 Here 2025 da 17:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 Here 2025 da 19:27 UTCresolved

      This incident has been resolved.

    Issues detected with both logging in and sending signature requests

    Início 1 Here 2025 da 13:55 UTC · 1h 0m

    IssuesMinor incident
    Componentes afetados
    Send signature requests
    1. 1 Here 2025 da 13:55 UTCinvestigating

      We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 1 Here 2025 da 14:55 UTCresolved

      This incident has been resolved.

    We are currently investigating performance problems with our API endpoints

    Início 4 Eost 2025 da 11:43 UTC · 4h 29m

    IssuesMinor incident
    Componentes afetados
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFinished document deliverySend signature requests
    1. 4 Eost 2025 da 11:43 UTCinvestigating

      We are currently investigating performance problems with our site and API endpoints. Thank you for your patience while we work to resolve this issue.

    2. 4 Eost 2025 da 13:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4 Eost 2025 da 14:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 Eost 2025 da 16:13 UTCresolved

      This incident has been resolved.

    Sign features in PDF editor and Dropbox Mobile might not be working for some users.

    Início 4 Eost 2025 da 04:44 UTC · 36m

    IssuesMinor incident
    Componentes afetados
    Document signing through Dropbox Sign and FaxSend signature requests
    1. 4 Eost 2025 da 04:44 UTCinvestigating

      Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

    2. 4 Eost 2025 da 05:20 UTCresolved

      This incident has been resolved.

    We're having some trouble with our Sign services

    Início 31 Gouere 2025 da 17:42 UTC · 2h 4m

    IssuesMinor incident
    Componentes afetados
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignEmbedded signing through Dropbox SignFinished document deliverySend signature requests
    1. 31 Gouere 2025 da 17:42 UTCidentified

      We're having some trouble with our Sign services. We're working to fix the problem as quickly as we can.

    2. 31 Gouere 2025 da 19:07 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 31 Gouere 2025 da 19:13 UTCmonitoring

      A fix has been implemented and we are monitoring this issue.

    4. 31 Gouere 2025 da 19:47 UTCresolved

      This incident has been resolved.

    Sign is not working as expected for some users

    Início 15 Gouere 2025 da 10:06 UTC · 1h 38m

    IssuesMinor incident
    Componentes afetados
    Document signing through Dropbox Sign and FaxEmbedded signing through Dropbox SignSend signature requests
    1. 15 Gouere 2025 da 10:06 UTCinvestigating

      We are currently experiencing some issues in Sign. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 15 Gouere 2025 da 11:44 UTCresolved

      This incident has been resolved.

    Sign is not working as expected.

    Início 2 Gouere 2025 da 18:47 UTC · 1h 11m

    OutageCritical incident
    Componentes afetados
    HubSpotDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignSalesforceFinished document deliveryReceive faxesSend signature requests
    1. 2 Gouere 2025 da 18:47 UTCinvestigating

      We are currently experiencing outages across our product suite. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2 Gouere 2025 da 19:58 UTCresolved

      This incident has been resolved.

    Sign may be unavailable for some users.

    Início 14 Mae 2025 da 18:35 UTC · 44m

    IssuesMinor incident
    1. 14 Mae 2025 da 18:35 UTCinvestigating

      We are currently investigating this issue.

    2. 14 Mae 2025 da 18:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 Mae 2025 da 19:18 UTCresolved

      This incident has been resolved.

    Sign may be unavailable for some users

    Início 1 Mae 2025 da 21:54 UTC · 4h 17m

    IssuesMinor incident
    Componentes afetados
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignFinished document deliveryReceive faxesSend signature requests
    1. 1 Mae 2025 da 21:54 UTCinvestigating

      Sign may be unavailable for some users. We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.

    2. 1 Mae 2025 da 22:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 Mae 2025 da 01:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2 Mae 2025 da 02:11 UTCresolved

      This incident has been resolved.

    Sending signature requests is not working as expected.

    Início 9 Genver 2025 da 01:45 UTC · 6m

    IssuesMinor incident
    Componentes afetados
    Document signing through Dropbox Sign and Fax
    1. 9 Genver 2025 da 01:45 UTCinvestigating

      We are currently experiencing delays with sending signature requests, uploading files, finalizing documents. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 9 Genver 2025 da 01:51 UTCresolved

      This incident has been resolved.