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    Histórico de interrupções do Duda

    54 Duda incidents · Cʼhwevrer 2021 — official updates, affected components, duration and resolution details.

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    Conversa de Vibe Não Respondendo

    Início 4 Gwengolo 2026 da 08:00 UTC · 1h 49m

    Pending
    1. 4 Gwengolo 2026 da 08:00 UTCinvestigating

      Atualmente estamos investigando um problema que faz Duda Vibe Chat não responder. Impacto: Vibe Chat não está disponível ou não responde. Locais vivos estão operando normalmente e não são afetados. Forneceremos outra atualização assim que tivermos mais informações.

    2. 4 Gwengolo 2026 da 09:06 UTCmonitoring

      O Vibe Chat foi restaurado e atualmente está operando normalmente. Continuamos a monitorizar o serviço para garantir a estabilidade. Nossa investigação descobriu que a questão estava relacionada a um incidente global do NPM, que afetou a capacidade de resposta de Vibe Chat. Os locais vivos permaneceram operacionais durante todo o incidente e não foram afetados. Continuaremos monitorando e fornecendo atualizações adicionais, se necessário.

    3. 4 Gwengolo 2026 da 09:49 UTCresolved

      O problema que afeta Vibe Chat foi totalmente resolvido. O Vibe Chat está agora a funcionar normalmente. Confirmamos que o serviço é estável e consideramos este incidente resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Reservas Duda — Serviço Degradado

    Início 31 Eost 2026 da 10:13 UTC · 11m

    IssuesMinor incident
    Componentes afetados
    eCommerce
    1. 31 Eost 2026 da 10:13 UTCidentified

      Algumas funcionalidades da Duda Bookings estão atualmente falhando, o que pode afetar a capacidade dos usuários de usar certos recursos de reserva. Nossa equipe está trabalhando ativamente em uma correção, e forneceremos atualizações à medida que mais informações ficam disponíveis.

    2. 31 Eost 2026 da 10:25 UTCresolved

      O problema que afeta algumas funcionalidades da Duda Bookings foi resolvido. Todos os serviços estão agora a funcionar normalmente. Obrigado por sua paciência, enquanto trabalhamos para restaurar a funcionalidade completa.

    Traduzido automaticamente da atualização oficial do incidente.

    Intermittent Issues Affecting Editor Sidebar Controls

    Início 5 Eost 2026 da 02:44 UTC · 40m

    IssuesMinor incident
    Componentes afetados
    Editor
    1. 5 Eost 2026 da 02:44 UTCinvestigating

      We're investigating an issue where some tabs in the editor controls are not responding as expected. Our team is actively working to identify the root cause and restore normal functionality. We'll provide updates as more information becomes available. Thank you for your patience.

    2. 5 Eost 2026 da 03:24 UTCresolved

      The fix has been deployed, and we are currently monitoring the system to ensure stability and confirm that the issue does not recur. Thank you for your patience while we worked to resolve this incident.

    Reservas Duda – Serviço Degradado

    Início 21 Gouere 2026 da 07:57 UTC · 1h 37m

    IssuesMinor incident
    Componentes afetados
    eCommerce
    1. 21 Gouere 2026 da 07:57 UTCidentified

      Atualmente estamos investigando um problema que afeta algumas funcionalidades da Duda Bookings. Uma correção está em andamento, e estamos trabalhando para restaurar o serviço completo o mais rápido possível. As actualizações serão publicadas aqui à medida que estiverem disponíveis.

    2. 21 Gouere 2026 da 09:34 UTCresolved

      O problema que afeta algumas funcionalidades da Duda Bookings foi resolvido, e todos os serviços estão funcionando normalmente. Pedimos desculpas por qualquer inconveniente e apreciamos sua paciência.

    Traduzido automaticamente da atualização oficial do incidente.

    Degraded Service – Duda Bookings

    Início 23 Mezheven 2026 da 17:17 UTC · 7h 43m

    Pending
    Componentes afetados
    eCommerce
    1. 23 Mezheven 2026 da 17:17 UTCmonitoring

      A fix to the previous incident impacting Duda Bookings has been implemented and we are now monitoring the results.

    2. 24 Mezheven 2026 da 01:01 UTCresolved

      This incident has been resolved.

    Degraded Service – Duda Bookings

    Início 23 Mezheven 2026 da 13:47 UTC · 3h 23m

    Pending
    Componentes afetados
    eCommerce
    1. 23 Mezheven 2026 da 13:47 UTCidentified

      We are currently experiencing degraded performance with Duda Bookings. Some functionalities may be failing or responding more slowly than expected. Our team has identified the issue and is actively working on a fix. We will provide further updates as more information becomes available.

    2. 23 Mezheven 2026 da 16:59 UTCmonitoring

      A fix has been implemented and we are now monitoring the results.

    3. 23 Mezheven 2026 da 17:10 UTCresolved

      This incident has been resolved.

    Investigating reports of issues with third party store

    Início 16 Mezheven 2026 da 19:55 UTC · 1h 2m

    Pending
    Componentes afetados
    eCommerce
    1. 16 Mezheven 2026 da 19:55 UTCinvestigating

      We have received several reports of issues with the storefront on our third party store integration. We are working with our vendor to resolved this as soon as possible. We will continue to update here with more information.

    2. 16 Mezheven 2026 da 19:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 Mezheven 2026 da 20:04 UTCmonitoring

      We now believe this issue is resolved, and we are continuing to monitor.

    4. 16 Mezheven 2026 da 20:57 UTCresolved

      This incident has been resolved.

    Degraded Performance – Editor and Dashboard

    Início 5 Mezheven 2026 da 10:01 UTC · 1h 28m

    IssuesMinor incident
    Componentes afetados
    Editor
    1. 5 Mezheven 2026 da 10:01 UTCidentified

      We are currently experiencing degraded performance affecting the Editor and Dashboard. Users may notice slower loading times or intermittent issues when using these areas. Our team has identified the issue and is actively working on a resolution. We will provide further updates as soon as more information becomes available or once the issue is resolved. Thank you for your patience.

    2. 5 Mezheven 2026 da 10:45 UTCmonitoring

      We have deployed a fix for the issue causing degraded performance in the Editor and Dashboard. The system is currently under monitoring to ensure stability and confirm full resolution. We will continue to observe system performance and provide further updates if needed.

    3. 5 Mezheven 2026 da 11:29 UTCresolved

      The issue causing degraded performance in the Editor and Dashboard has been resolved. A fix has been deployed and the system has been monitored to confirm stability. All services are now operating normally. Thank you for your patience while we addressed this issue.

    Editor Performance Issues

    Início 22 Ebrel 2026 da 15:16 UTC · 49m

    Pending
    Componentes afetados
    Editor
    1. 22 Ebrel 2026 da 15:16 UTCinvestigating

      We’ve detected an issue affecting the editor and are currently investigating the root cause. We’ll share updates as soon as we have more information. Thanks for your patience.

    2. 22 Ebrel 2026 da 16:05 UTCresolved

      This incident has been resolved.

    Investigating Reports of Error Messages in the Duda Editor

    Início 8 Genver 2026 da 17:16 UTC · 3h 33m

    Pending
    Componentes afetados
    Editor
    1. 8 Genver 2026 da 17:16 UTCinvestigating

      We are currently investigating reports of errors and slowness in the Duda Editor. We will update here as soon as we have more information.

    2. 8 Genver 2026 da 18:37 UTCmonitoring

      We have implemented a fix and will continue to monitor for instability and errors.

    3. 8 Genver 2026 da 20:49 UTCresolved

      This issue has been resolved. If you are experiencing any additional issues, please reach out to support.

    Investigating intermittent Editor slowness

    Início 30 Kerzu 2025 da 18:08 UTC · 4h 11m

    Pending
    Componentes afetados
    Editor
    1. 30 Kerzu 2025 da 18:08 UTCinvestigating

      We are investigating reports of slowness and inaccessibility of the Editor. We will update as soon as we have more information.

    2. 30 Kerzu 2025 da 18:08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 30 Kerzu 2025 da 19:09 UTCmonitoring

      A fix has been implemented and we are continuing to monitor the Editor behavior.

    4. 30 Kerzu 2025 da 21:12 UTCinvestigating

      We continue to see degraded performance in the editor and are investigating.

    5. 30 Kerzu 2025 da 21:33 UTCmonitoring

      The Editor is functioning normally and we will continue to monitor.

    6. 30 Kerzu 2025 da 22:19 UTCresolved

      This incident has been resolved.

    Investigating reports that several App Store Apps are not able to be installed

    Início 26 Kerzu 2025 da 19:35 UTC · 1h 54m

    Pending
    Componentes afetados
    Editor
    1. 26 Kerzu 2025 da 19:35 UTCinvestigating

      We have received reports that several Apps in the Duda App Store are currently unable to be installed. We are investigating this issue and will provide an update as soon as one is available.

    2. 26 Kerzu 2025 da 21:30 UTCresolved

      This issue has been resolved.

    Identified downtime on Native Booking and on automatic shipping rates of Native eCommerce

    Início 18 Du 2025 da 12:46 UTC · 6h 15m

    IssuesMinor incident
    Componentes afetados
    EditoreCommerceLive Sites
    1. 18 Du 2025 da 12:46 UTCidentified

      We've identified the service we use for our native Booking is experiencing downtime due to Cloudflare issues

    2. 18 Du 2025 da 13:59 UTCidentified

      We've identified that our Native Ecommerce's automatic shipping rate service, Easyship, is also being impacted by Cloudflare's issues

    3. 18 Du 2025 da 19:01 UTCresolved

      We have confirmed all issues have now been resolved. If you continue to see any issues, please reach out to Support.

    Identified - Store Control Panel and Live Store Issues

    Início 22 Here 2025 da 09:06 UTC · 5h 0m

    IssuesMinor incident
    Componentes afetados
    eCommerce
    1. 22 Here 2025 da 09:06 UTCinvestigating

      Our third-party store provider has identified degraded performance on the Storefront and Store Admin page. Some live stores are also experiencing disruptions as a result, some store pages may not be active. Their team is actively investigating the root cause. We will provide updates as more information becomes available. Native Duda stores are not effected and are operational

    2. 22 Here 2025 da 14:05 UTCresolved

      Our third-party store provider has resolved the issue causing degraded performance on the Storefront and Store Admin page. All services are now operating normally. We will continue to monitor to ensure full stability.

    AWS Service Disruption

    Início 20 Here 2025 da 16:30 UTC · 7h 12m

    Pending
    Componentes afetados
    EditorSandboxeCommerceAPI
    1. 20 Here 2025 da 16:30 UTCinvestigating

      We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

    2. 20 Here 2025 da 19:06 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 Here 2025 da 19:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20 Here 2025 da 23:42 UTCresolved

      This incident has been resolved.

    AWS Service Disruption

    Início 20 Here 2025 da 07:59 UTC · 2h 7m

    OutageMajor incident
    Componentes afetados
    EditorSandboxeCommerceAPILive Sites
    1. 20 Here 2025 da 07:59 UTCinvestigating

      We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

    2. 20 Here 2025 da 08:04 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 Here 2025 da 08:56 UTCidentified

      AWS has identified an infrastructure issue affecting multiple services. We are monitoring the situation closely as it impacts our platform’s functionality. Impact: Some users may experience issues logging in to the dashboard and using native store features. Next Update: We will share another update as soon as AWS provides more information or the issue is resolved.

    4. 20 Here 2025 da 09:36 UTCmonitoring

      AWS reports significant signs of recovery, and most requests are now succeeding. Some residual impact may remain as AWS works through a backlog of queued requests. Our services are also showing improvement, and we’ll continue to monitor until full recovery is confirmed.

    5. 20 Here 2025 da 10:06 UTCresolved

      AWS has reported that the issue has been fully resolved. All our services have returned to normal operation, and monitoring confirms system stability. We’ll continue to keep an eye on performance, but no further impact is expected.

    Investigating reports of Editor being down.

    Início 25 Mezheven 2025 da 19:45 UTC · 9m

    Pending
    Componentes afetados
    Editor
    1. 25 Mezheven 2025 da 19:45 UTCinvestigating

      Issue regarding reports of errors in the editor has been resolved.

    2. 25 Mezheven 2025 da 19:54 UTCresolved

      This incident has been resolved.

    Identified – Ongoing OpenAI API Issue Affecting AI Features

    Início 10 Mezheven 2025 da 14:49 UTC · 4h 54m

    Pending
    Componentes afetados
    Editor
    1. 10 Mezheven 2025 da 14:49 UTCidentified

      We are currently experiencing issues with our AI-powered features due to an ongoing incident with the OpenAI API, which powers our AI features. OpenAI has identified the root cause and is actively working on a mitigation. This may result in elevated errors or slower performance when using AI features on our platform. We are monitoring the situation closely and will provide updates as they become available. Thank you for your patience.

    2. 10 Mezheven 2025 da 19:43 UTCresolved

      This incident has been resolved.

    Investigating reports of degraded performance with collections

    Início 9 Mezheven 2025 da 19:17 UTC · 2h 59m

    Pending
    Componentes afetados
    Editor
    1. 9 Mezheven 2025 da 19:17 UTCinvestigating

      We are currently investigating issues with collections and will provide an update as soon as possible.

    2. 9 Mezheven 2025 da 19:41 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 Mezheven 2025 da 22:16 UTCresolved

      This incident has been resolved.

    Resolved - Store Control Panel and Live Store Issues

    Início 8 Mae 2025 da 13:08 UTC · 1h 24m

    IssuesMinor incident
    Componentes afetados
    eCommerce
    1. 8 Mae 2025 da 13:08 UTCinvestigating

      Our third-party store provider has identified an issue affecting their server, which is currently preventing the Store Control Panel from loading. Some live stores are also experiencing disruptions as a result. Their team is actively investigating the root cause. We will provide updates as more information becomes available.

    2. 8 Mae 2025 da 13:39 UTCidentified

      Our third-party store provider has identified the root cause of the issue affecting the Store Control Panel and some live stores. They are currently implementing a fix. We will continue to monitor the situation and provide updates as the resolution progresses.

    3. 8 Mae 2025 da 13:57 UTCmonitoring

      A fix has been implemented by our third-party store provider for the issue affecting the Store Control Panel and some live stores. We are currently monitoring the results to ensure stability. Further updates will be provided as needed.

    4. 8 Mae 2025 da 14:32 UTCresolved

      The issue affecting the Store Control Panel and some live stores has been successfully resolved by our third-party store provider. Systems are now fully operational and stable. We will continue to monitor for any irregularities, but no further impact is expected.