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    Histórico de interrupções do Endicia

    52 Endicia incidents · Meurzh 2024 — official updates, affected components, duration and resolution details.

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    Mudança Importante: Envios DDU para a Alemanha Não Aceitado

    Início 27 Here 2026 da 21:58 UTC · Em andamento

    Pending
    1. 27 Here 2026 da 21:58 UTCmonitoring

      A partir de 23 de outubro de 2026, as autoridades aduaneiras alemãs deixaram de aceitar as importações de DDU (Duty não pago). Os serviços GlobalPost e GAP DDU não podem mais ser usados para envios para a Alemanha, e os rótulos criados com esses serviços retornarão um erro. A GlobalPost Plus e a GlobalPost Plus (devidas e impostos incluídos) permanecem disponíveis para a Alemanha.

    Traduzido automaticamente da atualização oficial do incidente.

    Endicia Label Server Technical Issue

    Início 19 Mezheven 2026 da 15:30 UTC · 3h 30m

    IssuesMinor incident
    Componentes afetados
    Endicia API (Endicia Label Server)
    1. 19 Mezheven 2026 da 15:30 UTCinvestigating

      We are currently aware of an issue impacting Endicia Label Server. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 19 Mezheven 2026 da 15:32 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 Mezheven 2026 da 19:01 UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    Início 20 Ebrel 2026 da 18:47 UTC · 10m

    IssuesMinor incident
    Componentes afetados
    Endicia Online (Printing postage using a Web Browser)
    1. 20 Ebrel 2026 da 18:47 UTCinvestigating

      Endicia is currently experiencing a technical issue that we are working to resolve. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 20 Ebrel 2026 da 18:57 UTCresolved

      Endicia Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.

    Middle East Service Disruptions

    Início 5 Meurzh 2026 da 17:11 UTC · 110d 22h

    Pending
    1. 5 Meurzh 2026 da 17:11 UTCmonitoring

      Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so.  Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above.

    Password Reset Issues

    Início 11 Cʼhwevrer 2026 da 22:03 UTC · 14m

    IssuesMinor incident
    Componentes afetados
    Endicia Online (Printing postage using a Web Browser)
    1. 11 Cʼhwevrer 2026 da 22:03 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 11 Cʼhwevrer 2026 da 22:17 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    Início 7 Genver 2026 da 00:51 UTC · 27m

    IssuesMinor incident
    Componentes afetados
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 7 Genver 2026 da 00:51 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 7 Genver 2026 da 01:18 UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Customers are currently unable to add new payment methods.

    Início 6 Du 2025 da 17:35 UTC · 37m

    Pending
    1. 6 Du 2025 da 17:35 UTCinvestigating

      We are aware of an issue impacting the ability to add a new payment method to your Endicia account. Our engineers are currently investigating and an update will be provided as soon as one is available.

    2. 6 Du 2025 da 18:12 UTCresolved

      This incident has been resolved.

    Endicia/AWS Service Disruption

    Início 20 Here 2025 da 17:47 UTC · 7h 34m

    Pending
    Componentes afetados
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia API (Endicia Label Server)
    1. 20 Here 2025 da 17:47 UTCmonitoring

      Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history

    2. 21 Here 2025 da 01:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 21 Here 2025 da 01:21 UTCresolved

      The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.

    Transaction Print History Delays

    Início 10 Here 2025 da 17:32 UTC · 38m

    IssuesMinor incident
    Componentes afetados
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 10 Here 2025 da 17:32 UTCinvestigating

      Endicia Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.

    2. 10 Here 2025 da 17:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 Here 2025 da 18:11 UTCresolved

      The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Issues Printing Postage

    Início 8 Here 2025 da 15:12 UTC · 1d 1h

    IssuesMinor incident
    Componentes afetados
    Endicia Online (Printing postage using a Web Browser)
    1. 8 Here 2025 da 15:12 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 8 Here 2025 da 19:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 Here 2025 da 16:48 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    Início 8 Here 2025 da 01:12 UTC · 13h 55m

    Pending
    Componentes afetados
    Endicia Online (Printing postage using a Web Browser)
    1. 8 Here 2025 da 01:12 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 8 Here 2025 da 14:08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 Here 2025 da 15:07 UTCresolved

      This incident has been resolved.

    Login Issues

    Início 29 Gwengolo 2025 da 17:18 UTC · 2h 15m

    IssuesMinor incident
    Componentes afetados
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 29 Gwengolo 2025 da 17:18 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 29 Gwengolo 2025 da 19:32 UTCresolved

      This incident has been resolved.

    Login Issues

    Início 23 Gwengolo 2025 da 18:16 UTC · 21h 25m

    IssuesMinor incident
    Componentes afetados
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 23 Gwengolo 2025 da 18:16 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 24 Gwengolo 2025 da 00:44 UTCinvestigating

      Endicia Engineers have resolved the login issues with the web and downloadable clients, however, the history page will be temporarily unavailable for a brief period. We are working to quickly restore this functionality and will provide an update when it's available.  We apologize for the inconvenience.

    3. 24 Gwengolo 2025 da 15:41 UTCresolved

      This incident has been resolved.

    Login Issues

    Início 27 Eost 2025 da 18:57 UTC · 6h 7m

    IssuesMinor incident
    Componentes afetados
    Endicia Online (Printing postage using a Web Browser)
    1. 27 Eost 2025 da 18:57 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 28 Eost 2025 da 01:03 UTCresolved

      Endicia Engineers have resolved the log in issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    UPS Rates

    Início 14 Eost 2025 da 15:24 UTC · 1h 32m

    Pending
    1. 14 Eost 2025 da 15:24 UTCmonitoring

      Endicia is aware of the technical issues impacting UPS rates. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

    2. 14 Eost 2025 da 16:56 UTCresolved

      This incident has been resolved.

    Login Issues

    Início 12 Eost 2025 da 15:16 UTC · 1h 14m

    IssuesMinor incident
    Componentes afetados
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)
    1. 12 Eost 2025 da 15:16 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 12 Eost 2025 da 16:30 UTCresolved

      This incident has been resolved.

    Login Issues

    Início 29 Gouere 2025 da 19:21 UTC · 5m

    IssuesMinor incident
    Componentes afetados
    Endicia Online (Printing postage using a Web Browser)
    1. 29 Gouere 2025 da 19:21 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 29 Gouere 2025 da 19:26 UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    Início 7 Gouere 2025 da 13:48 UTC · 3h 24m

    IssuesMinor incident
    Componentes afetados
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)Endicia API (Endicia Label Server)
    1. 7 Gouere 2025 da 13:48 UTCinvestigating

      Endicia is currently experiencing a technical issue that impacts the creation of Scan Forms. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 7 Gouere 2025 da 13:59 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 Gouere 2025 da 17:12 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    Início 18 Mezheven 2025 da 20:08 UTC · 4h 46m

    IssuesMinor incident
    Componentes afetados
    Endicia Online (Printing postage using a Web Browser)
    1. 18 Mezheven 2025 da 20:08 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 19 Mezheven 2025 da 00:54 UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    DHL Express Canada Updates

    Início 9 Mezheven 2025 da 22:47 UTC · 76d 23h

    Pending
    1. 9 Mezheven 2025 da 22:47 UTCmonitoring

      Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.

    2. 25 Eost 2025 da 21:50 UTCresolved

      This incident has been resolved.