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    Histórico de interrupções do Envato

    77 Envato incidents · Kerzu 2015 — official updates, affected components, duration and resolution details.

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    A Stock media pages e falta de pesquisa

    Início 3 Gwengolo 2026 da 06:49 UTC · 27m

    OutageMajor incident
    1. 3 Gwengolo 2026 da 06:49 UTCinvestigating

      Páginas de pesquisa de mídia de estoque e detalhes de itens estão passando por uma falha. Os engenheiros estão a investigar a causa.

    2. 3 Gwengolo 2026 da 07:16 UTCresolved

      Os serviços estão operacionais novamente.

    Traduzido automaticamente da atualização oficial do incidente.

    Autor Gerenciador de Portfólio Envio de Insuficiência

    Início 3 Gwengolo 2026 da 03:33 UTC · 3h 20m

    OutageCritical incident
    1. 3 Gwengolo 2026 da 03:33 UTCinvestigating

      Autor Portfolio Manager A funcionalidade de upload está passando por uma falha. A equipa de engenharia Envato está a investigar.

    2. 3 Gwengolo 2026 da 03:54 UTCidentified

      Engenheiros têm mitigado o problema, a funcionalidade de upload foi restaurada para novos uploads. A equipe continua a investigar a causa raiz e entender o impacto nos uploads tentados durante a interrupção.

    3. 3 Gwengolo 2026 da 06:53 UTCresolved

      A funcionalidade de envio é restaurada.

    Traduzido automaticamente da atualização oficial do incidente.

    Desempenho degradado para usuários de app.envato.com

    Início 14 Gouere 2026 da 16:34 UTC · 13m

    IssuesMinor incident
    Componentes afetados
    Envato App
    1. 14 Gouere 2026 da 16:34 UTCidentified

      Os usuários do aplicativo Envato estão atualmente experimentando desempenho degradado do site, com tempos de resposta lentos. Identificamos uma causa provável e estamos implementando uma correção.

    2. 14 Gouere 2026 da 16:47 UTCresolved

      Este incidente já foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Degraded performance across all services

    Início 6 Mae 2026 da 07:30 UTC · 2h 40m

    IssuesMinor incident
    Componentes afetados
    Envato App
    1. 6 Mae 2026 da 07:30 UTCinvestigating

      We are currently seeing elevated errors and degraded performance for some users. We are investigating and will follow up soon.

    2. 6 Mae 2026 da 09:05 UTCinvestigating

      We believe we have found and resolved the underlying issue. All systems appear to be working normally, and we will continue to monitor.

    3. 6 Mae 2026 da 09:06 UTCmonitoring

      We believe we have found and resolved the underlying issue. All systems appear to be working normally, and we will continue to monitor.

    4. 6 Mae 2026 da 10:10 UTCresolved

      All systems are operational. We apologise for any inconvenience!

    Downloading items is currently down

    Início 5 Mae 2026 da 08:31 UTC · 2h 4m

    OutageMajor incident
    Componentes afetados
    graphicriver.netElementsphotodune.netaudiojungle.netEnvato Appthemeforest.netcodecanyon.netvideohive.net3docean.net
    1. 5 Mae 2026 da 08:31 UTCinvestigating

      We are currently investigating this issue.

    2. 5 Mae 2026 da 09:12 UTCinvestigating

      We are continuing to investigate this issue.

    3. 5 Mae 2026 da 09:32 UTCinvestigating

      Marketplace download links are now working correctly.

    4. 5 Mae 2026 da 09:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 5 Mae 2026 da 10:35 UTCresolved

      This incident has been resolved.

    Envato app temporarily unavailable

    Início 30 Meurzh 2026 da 00:20 UTC · 33m

    OutageCritical incident
    Componentes afetados
    Envato App
    1. 30 Meurzh 2026 da 00:20 UTCinvestigating

      We are currently investigating this issue.

    2. 30 Meurzh 2026 da 00:52 UTCresolved

      This incident has been resolved.

    Unstable subscription management

    Início 25 Cʼhwevrer 2026 da 00:22 UTC · 30m

    IssuesMinor incident
    Componentes afetados
    Envato AccountElements
    1. 25 Cʼhwevrer 2026 da 00:22 UTCidentified

      Due to an external provider instability, some subscription management capabilities might not be working for some users.

    2. 25 Cʼhwevrer 2026 da 00:24 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 25 Cʼhwevrer 2026 da 00:53 UTCresolved

      This incident has been resolved.

    Envato app temporarily unavailable

    Início 16 Cʼhwevrer 2026 da 01:25 UTC · 1h 4m

    OutageMajor incident
    Componentes afetados
    AI LabsEnvato App
    1. 16 Cʼhwevrer 2026 da 02:16 UTCidentified

      We've identified the underlying cause of the issue and are remediating.

    2. 16 Cʼhwevrer 2026 da 02:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 16 Cʼhwevrer 2026 da 02:29 UTCresolved

      This incident has now been resolved.

    Degraded Photo Experience

    Início 5 Cʼhwevrer 2026 da 04:35 UTC · 20m

    IssuesMinor incident
    Componentes afetados
    ElementsEnvato App
    1. 5 Cʼhwevrer 2026 da 04:53 UTCmonitoring

      We detected an issue with photo search, temporarily resulting in a degraded search experience, predominately for subscribers. A fix has been applied and we are continuing to monitor.

    2. 5 Cʼhwevrer 2026 da 04:56 UTCresolved

      This incident has now been resolved, and photo search functionality has been fully restored for all users.

    Scheduled maintenance for portfolio.author.envato.com

    Início 19 Genver 2026 da 18:55 UTC · 6h 16m

    Pending
    1. 19 Genver 2026 da 18:55 UTCinvestigating

      portfolio.author.envato.com is unavailable during scheduled maintenance. Orange Logic is performing a major version upgrade. The downtime is expected from 6am to 11am AEDT on Tuesday 20th January.

    2. 20 Genver 2026 da 01:11 UTCresolved

      The planned maintenance has been completed. portfolio.author.envato.com is available again.

    Envato systems are currently down

    Início 5 Kerzu 2025 da 09:22 UTC · 4m

    OutageCritical incident
    Componentes afetados
    graphicriver.netEnvato AccountElementsAPIphotodune.netaudiojungle.netthemeforest.netcodecanyon.netvideohive.net3docean.net
    1. 5 Kerzu 2025 da 09:22 UTCinvestigating

      We are aware of a issue impacting Envato systems. Elements, Market, and other systems are currently unavailable. Our engineering teams are actively investigating and working to resolve the problem.

    2. 5 Kerzu 2025 da 09:24 UTCmonitoring

      Service has been restored across all Envato systems.

    3. 5 Kerzu 2025 da 09:26 UTCresolved

      All systems are operational again.

    Cloudflare Issues

    Início 18 Du 2025 da 12:43 UTC · 2h 22m

    OutageMajor incident
    Componentes afetados
    graphicriver.netEnvato AccountAuthor SignupAI LabsElementsElements ContributorsAPIphotodune.netPortfolio Managementaudiojungle.netInternal Review ToolsMarket FTPthemeforest.netvideohive.netAuthor Platform3docean.net
    1. 18 Du 2025 da 12:43 UTCidentified

      We are seeing ongoing performance issues due to a Cloudflare issue.

    2. 18 Du 2025 da 14:10 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 18 Du 2025 da 14:44 UTCmonitoring

      We are seeing some improvement across some services, but others are now being worse impacted.

    4. 18 Du 2025 da 14:45 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 18 Du 2025 da 15:06 UTCresolved

      This incident has been resolved.

    Authentication issue on Marketplace API

    Início 31 Here 2025 da 06:57 UTC · 9h 1m

    OutageMajor incident
    Componentes afetados
    API
    1. 31 Here 2025 da 06:57 UTCidentified

      We’ve identified an authentication issue affecting the Marketplace API. The team is investigating.

    2. 31 Here 2025 da 07:22 UTCmonitoring

      We’ve confirmed that the issue has been resolved, and monitoring will continue.

    3. 31 Here 2025 da 15:58 UTCresolved

      The incident has been resolved, and traffic is normal. We will continue to monitor and reopen the incident if there are further issues

    AWS Outage

    Início 20 Here 2025 da 13:00 UTC · 12h 12m

    OutageMajor incident
    Componentes afetados
    AI Labs
    1. 20 Here 2025 da 21:08 UTCmonitoring

      We've been encountering intermittent issues with our cloud provider (AWS) that are degrading performance on our services. All AI generation tools are currently being impacted. Results may be slow to come in or may error out. We are continuing to monitor the issue and look for potential mitigations.

    2. 21 Here 2025 da 01:11 UTCresolved

      Traffic to our AI generation tools has returned to normal. We will continue to monitor and reopen the incident if there are more issues.

    Web Uploads not working on Market

    Início 11 Here 2025 da 14:32 UTC · 15h 20m

    IssuesMinor incident
    Componentes afetados
    graphicriver.netphotodune.netaudiojungle.netthemeforest.netcodecanyon.netvideohive.net3docean.net
    1. 11 Here 2025 da 14:32 UTCinvestigating

      Web uploads are not working on Market. User can use Market FTP service to upload files.

    2. 12 Here 2025 da 05:52 UTCresolved

      This incident has been resolved.

    Elements is experiencing search issues

    Início 7 Here 2025 da 14:18 UTC · 28m

    IssuesMinor incident
    Componentes afetados
    Elements
    1. 7 Here 2025 da 14:18 UTCinvestigating

      We are currently investigating this issue.

    2. 7 Here 2025 da 14:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7 Here 2025 da 14:46 UTCresolved

      This incident has been resolved.

    Outage for various AI Labs products

    Início 1 Here 2025 da 06:37 UTC · 53m

    OutageMajor incident
    Componentes afetados
    AI Labs
    1. 1 Here 2025 da 06:37 UTCinvestigating

      We are having an issue with a third party and are currently investigating the issue. There are identified outages in generating assets for: - VideoGen - GraphicsGen - SoundGen - ImageGen v2

    2. 1 Here 2025 da 07:22 UTCidentified

      We've identified the issue and are implementing a fix. We anticipate returning an operational service and will update within the next 30 minutes.

    3. 1 Here 2025 da 07:30 UTCresolved

      We've deployed a fix and are seeing operational service returning to all AI Labs products.

    Envato Elements is down

    Início 20 Gwengolo 2025 da 00:48 UTC · 18m

    OutageCritical incident
    Componentes afetados
    Elements
    1. 20 Gwengolo 2025 da 00:48 UTCinvestigating

      Elements is currently down and we are currently investigating the issue.

    2. 20 Gwengolo 2025 da 01:01 UTCmonitoring

      A fix for the issue has been implemented and we are monitor in the performance of the site.

    3. 20 Gwengolo 2025 da 01:01 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20 Gwengolo 2025 da 01:06 UTCresolved

      The incident is now resolved.

    Elements DDOS Incident

    Início 18 Gwengolo 2025 da 10:16 UTC · 9m

    OutageCritical incident
    Componentes afetados
    Elements
    1. 18 Gwengolo 2025 da 10:16 UTCmonitoring

      A fix has been implemented and we are monitoring the situation.

    2. 18 Gwengolo 2025 da 10:25 UTCresolved

      The incident has been resolved. We are continuing to monitor the traffic.

    Degraded experience in Elements

    Início 22 Eost 2025 da 02:04 UTC · 5m

    IssuesMinor incident
    Componentes afetados
    Envato AccountElements
    1. 22 Eost 2025 da 02:04 UTCidentified

      We noticed a degraded experience, we've identified the issue, and a fix is being implemented

    2. 22 Eost 2025 da 02:09 UTCresolved

      This incident has been resolved.