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    Histórico de interrupções do Float

    52 Float incidents · Kerzu 2018 — official updates, affected components, duration and resolution details.

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    Manutenção de segurança – Atualização de componentes de infraestrutura

    Início 21 Here 2026 da 19:35 UTC · 0m

    Pending
    Componentes afetados
    Float AppAPI - public
    1. 21 Here 2026 da 19:35 UTCresolved

      Em 21 de outubro de 2026, uma vulnerabilidade de segurança foi divulgada publicamente em um popular componente de software de código aberto usado em toda a indústria, inclusive em partes de nossa infraestrutura web. Após a divulgação, nossa equipe de engenharia avaliou prontamente o impacto potencial nos serviços da Float, implementou medidas de proteção provisórias e implantou atualizações de segurança emitidas por fornecedores em todos os sistemas afetados. Todas as atualizações foram aplicadas sem interrupção do serviço. Nossa investigação não encontrou evidências de que esta vulnerabilidade foi explorada contra a Float ou que quaisquer dados de clientes foram afetados. Continuamos a monitorar nosso ambiente como parte de nossas práticas de segurança padrão. Nenhuma ação é necessária aos clientes. Se tiver alguma dúvida, contacte a nossa equipa de apoio. Atualização — 22 de outubro de 2026: Para referência, este incidente abordou duas vulnerabilidades relacionadas no tempo de execução do PHP, CVE-2026-109618 e CVE-2026-109619, coletivamente conhecido como "PHP2Shell"

    Traduzido automaticamente da atualização oficial do incidente.

    Float App inacessível para algumas pessoas

    Início 8 Here 2026 da 14:30 UTC · 30m

    Pending
    1. 9 Here 2026 da 08:34 UTCresolved

      Entre aproximadamente 14:30 e 15:00 UTC em 8 de outubro de 2026, alguns clientes foram incapazes de alcançar Float. Identificamos a causa como uma atualização de configuração de rede de rotina, que resultou em problemas de disponibilidade inesperados e isolados. O problema foi resolvido, e estamos a trabalhar com o nosso fornecedor para garantir que não volte a acontecer.

    Traduzido automaticamente da atualização oficial do incidente.

    Search and filter issues

    Início 14 Mae 2026 da 08:37 UTC · 11h 6m

    IssuesMinor incident
    Componentes afetados
    Float App
    1. 14 Mae 2026 da 08:37 UTCinvestigating

      We are currently experiencing issues with the search and filter function. Our team is actively working on a fix.

    2. 14 Mae 2026 da 08:48 UTCmonitoring

      We've implemented a fix for the issues reported with the search and filter function. We are actively monitoring performance.

    3. 14 Mae 2026 da 19:42 UTCresolved

      The issue affecting the search and filter has been resolved, and the system is now operating normally.

    Infrastructure provider issues

    Início 14 Mae 2026 da 07:31 UTC · 8h 25m

    IssuesMinor incident
    Componentes afetados
    Float AppAPI - public
    1. 14 Mae 2026 da 07:31 UTCinvestigating

      There is an issue with one of our infrastructure providers that may be resulting in errors or delays in data propagation in Float. Based on our initial assessment, core functionalities should not be impacted. We're monitoring the issue and we will update when we know more.

    2. 14 Mae 2026 da 09:26 UTCmonitoring

      The issue has been identified by the infrastructure provider and a fix has been applied. We will continue to monitor our services to make sure everything recovered properly.

    3. 14 Mae 2026 da 09:26 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 14 Mae 2026 da 15:56 UTCresolved

      This incident has been resolved.

    Search function

    Início 13 Meurzh 2026 da 13:45 UTC · 1h 42m

    Pending
    Componentes afetados
    Float App
    1. 13 Meurzh 2026 da 13:45 UTCinvestigating

      We are currently experiencing issues with the Search function. Our team is actively working on a fix.

    2. 13 Meurzh 2026 da 15:06 UTCmonitoring

      We've implemented a fix for the issues reported with the Search function. We are actively monitoring performance to confirm the issue has been fully resolved.

    3. 13 Meurzh 2026 da 15:28 UTCresolved

      The issue affecting Search has been resolved, and the system is now operating normally.

    Issues with search

    Início 6 Cʼhwevrer 2026 da 19:35 UTC · 5h 9m

    Pending
    Componentes afetados
    Float App
    1. 6 Cʼhwevrer 2026 da 19:35 UTCinvestigating

      We're currently investigating issues with our search service. Newly changed items may not be visible in search.

    2. 6 Cʼhwevrer 2026 da 19:55 UTCidentified

      We've identified the issue and we're working to resolve it.

    3. 7 Cʼhwevrer 2026 da 00:44 UTCresolved

      The issue is resolved.

    Float.com site errors

    Início 5 Kerzu 2025 da 09:17 UTC · 24m

    Pending
    1. 5 Kerzu 2025 da 09:17 UTCinvestigating

      We are currently investigating reports of issues accessing Float.com due to an issue with an upstream provider. We are continuing to investigate and will share additional details as soon as they become available.

    2. 5 Kerzu 2025 da 09:27 UTCmonitoring

      The issue with an upstream provider has been resolved and we're continuing to monitor Float.com.

    3. 5 Kerzu 2025 da 09:41 UTCresolved

      The issue with the upstream provider has now been resolved.

    Issue with Reports and Search

    Início 20 Here 2025 da 20:11 UTC · 17h 47m

    Pending
    Componentes afetados
    Float App
    1. 20 Here 2025 da 20:11 UTCinvestigating

      We've observed an issue with services causing the reports and search to fail. We're investigating the issue and will report here as soon as identified and resolved.

    2. 20 Here 2025 da 22:46 UTCmonitoring

      The issue was identified to be related to global internet disruptions caused by an AWS outage. We've implemented a fix to resolve the problems affecting reports and search, as well as another issue identified with integrations. We're now monitoring the services to ensure there are no further disruptions.

    3. 21 Here 2025 da 13:58 UTCresolved

      This incident has been resolved. Reports, search, and integrations are back to normal operation.

    Issues with our infrastructure provider

    Início 18 Gouere 2025 da 16:04 UTC · 2h 53m

    Pending
    Componentes afetados
    Float App
    1. 18 Gouere 2025 da 16:04 UTCidentified

      There is an issue with Google Cloud our infrastructure provider that may be causing issues with; Logins with Google, slow responses in the float app, some requests may need to be retried. We're monitoring the issue and we will update when we know more.

    2. 18 Gouere 2025 da 18:57 UTCresolved

      This incident has been resolved.

    Error adding project from Allocations modal.

    Início 1 Gouere 2025 da 01:08 UTC · 2h 42m

    Pending
    Componentes afetados
    Float App
    1. 1 Gouere 2025 da 01:08 UTCinvestigating

      We've observed an issue that teams are unable to add new Projects from the Allocations modal.

    2. 1 Gouere 2025 da 02:25 UTCmonitoring

      We've deployed a fix for adding new Projects from the Allocations modal.

    3. 1 Gouere 2025 da 03:50 UTCresolved

      This incident has been resolved.

    Issues with our underlying hosting provider

    Início 12 Mezheven 2025 da 19:04 UTC · 4h 7m

    IssuesMinor incident
    Componentes afetados
    Float AppAPI - public
    1. 12 Mezheven 2025 da 19:04 UTCidentified

      We have identified an issue with our hosting provider Google Cloud which is affecting the Float Application. Issues for customers include slow loading times, or loading failures of the Float Application. We're working on the issue now and will continue to update.

    2. 12 Mezheven 2025 da 21:56 UTCmonitoring

      While there are still issues with our underlying provider we've seen stabilisation for the Float Application. We'll continue to monitor and update.

    3. 12 Mezheven 2025 da 23:10 UTCresolved

      Issue is resolved.

    Response Time Issues

    Início 27 Cʼhwevrer 2025 da 11:41 UTC · 1h 18m

    Pending
    Componentes afetados
    Float App
    1. 27 Cʼhwevrer 2025 da 11:41 UTCidentified

      We've identified issues with response times for the Float Application while performing routine changes. We're actively working to implement a fix and will update as we progress.

    2. 27 Cʼhwevrer 2025 da 12:42 UTCmonitoring

      We've implemented a fix and are now monitoring

    3. 27 Cʼhwevrer 2025 da 12:59 UTCresolved

      This issue has been resolved.

    Problems with requests

    Início 22 Genver 2025 da 09:12 UTC · 6h 39m

    Pending
    Componentes afetados
    Float AppAPI - public
    1. 22 Genver 2025 da 09:12 UTCinvestigating

      We have some issues with requests to the Float application. While we've identified the issue there may still be problems with some requests made to Float while we identify a fix.

    2. 22 Genver 2025 da 15:51 UTCresolved

      We've identified and released some changes to support previous issues. We'll continue to monitor going forward.

    Float.com site is inaccessible for some people

    Início 9 Gouere 2024 da 21:07 UTC · 12h 15m

    OutageMajor incident
    1. 9 Gouere 2024 da 21:07 UTCinvestigating

      The float.com site is inaccessible for some people, we're investigating the issue. The float app continues to work fine and workflows for teams using the resource management tool is not affected.

    2. 10 Gouere 2024 da 09:22 UTCresolved

      A patch has been issued and we're monitoring.

    Schedule Display Issues

    Início 7 Meurzh 2024 da 21:03 UTC · 57m

    IssuesMinor incident
    Componentes afetados
    Float App
    1. 7 Meurzh 2024 da 21:03 UTCinvestigating

      We are investigating an issue with our cloud provider that is causing problems for customers viewing their schedules.

    2. 7 Meurzh 2024 da 21:23 UTCidentified

      We've identified the issue and are working to resolve it.

    3. 7 Meurzh 2024 da 21:33 UTCmonitoring

      We implemented a fix and can see the problem has stopped. We're monitoring now to check it doesn't re-occur.

    4. 7 Meurzh 2024 da 22:00 UTCresolved

      This incident has been resolved.

    Float App - Increased latency for SSO authentication

    Início 5 Meurzh 2024 da 16:08 UTC · 55m

    IssuesMinor incident
    Componentes afetados
    Float App
    1. 5 Meurzh 2024 da 16:08 UTCinvestigating

      We are experiencing degraded performance from our 3rd party identity provider, causing high latency for SSO authentication.

    2. 5 Meurzh 2024 da 17:03 UTCresolved

      This incident has been resolved.

    Database Connection Issues

    Início 30 Genver 2024 da 12:34 UTC · 1h 14m

    OutageMajor incident
    Componentes afetados
    Float AppAPI - public
    1. 30 Genver 2024 da 12:34 UTCidentified

      An issue with database connectivity has been identified while running a routine deployment. We're working to get Float back up and operational.

    2. 30 Genver 2024 da 13:06 UTCmonitoring

      We've implemented a failover for our production database and we're seeing healthy requests and responses. We'll continue to monitor the situation.

    3. 30 Genver 2024 da 13:48 UTCresolved

      The issue has been resolved.

    Connection issues with Float App

    Início 7 Gwengolo 2023 da 08:24 UTC · 51m

    OutageMajor incident
    Componentes afetados
    Float App
    1. 7 Gwengolo 2023 da 08:24 UTCinvestigating

      We're currently investigating issues with the Float App. We'll update as soon as we know more.

    2. 7 Gwengolo 2023 da 09:15 UTCresolved

      A fix has been implemented and the service is back online.

    Issue with Upstream Provider

    Início 23 Eost 2023 da 20:03 UTC · 1h 43m

    IssuesMinor incident
    Componentes afetados
    Float AppAPI - public
    1. 23 Eost 2023 da 20:03 UTCidentified

      We have identified a problem with an upstream provider that is causing requests to fail. We're working on a fix now.

    2. 23 Eost 2023 da 20:30 UTCmonitoring

      We've released a fix Float App users will be receiving successful responses now. We will continue to monitor the situation.

    3. 23 Eost 2023 da 21:45 UTCresolved

      The issue has been resolved.

    Issue with third party provider

    Início 21 Eost 2023 da 07:01 UTC · 5h 54m

    OutageMajor incident
    Componentes afetados
    Float AppAPI - public
    1. 21 Eost 2023 da 07:01 UTCidentified

      An issue with an upstream provider is causing problems with Float. Some customers may experience longer loading times and some failed requests.

    2. 21 Eost 2023 da 09:24 UTCmonitoring

      Our monitoring is indicating the problem is subsiding, we'll continue to monitor.

    3. 21 Eost 2023 da 12:55 UTCresolved

      The issue is resolved.