Histórico de interrupções do Goodtime

1. 30 Gouere 2026 da 12:44 UTCinvestigating

   Estamos actualmente a investigar esta questão.

2. 30 Gouere 2026 da 14:14 UTCmonitoring

   Os agentes de IA da Goodtime experimentaram uma carga superior à habitual e os serviços de agentes Cori / ainda estão em baixo. A equipa está a trabalhar no assunto. Serviços regulares de agendamento estão disponíveis.

3. 30 Gouere 2026 da 16:18 UTCmonitoring

   A questão foi identificada e a equipe está implementando uma correção.

4. 30 Gouere 2026 da 16:19 UTCidentified

   A questão foi identificada e está a ser implementada uma solução.

5. 30 Gouere 2026 da 16:58 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

6. 30 Gouere 2026 da 16:59 UTCmonitoring

   Continuamos monitorando quaisquer outros problemas.

7. 30 Gouere 2026 da 17:05 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 17 Ebrel 2026 da 16:59 UTCinvestigating

   Lever is currently experiencing a partial outage. As a result, GoodTime customers using the Lever integration may experience sync failures and missing candidate or job data. Details on the issue are available on Lever's status page: https://status.lever.co/ Our team is actively monitoring the situation and coordinating with Lever. We will provide updates here as new information becomes available. We apologize for the inconvenience.

2. 17 Ebrel 2026 da 23:12 UTCresolved

   The issue has been resolved by Lever / Cloudflare.

1. 4 Du 2025 da 14:12 UTCinvestigating

   Some users have reported that new candidates are not appearing when using the search bar. We are actively investigating this issue.

2. 4 Du 2025 da 14:23 UTCidentified

   Search results are now up to date but with reduced information showing in the search panel. We will continue to work on resolving this issue.

3. 5 Du 2025 da 13:14 UTCresolved

   This incident has been resolved.

1. 24 Here 2025 da 14:44 UTCinvestigating

   Goodtime users may experience degraded performance while using Goodtime Hire. The team is looking the cause.

2. 24 Here 2025 da 15:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24 Here 2025 da 15:14 UTCmonitoring

   The issue has been identified and mitigated. Response times should return to normal for all customers

4. 24 Here 2025 da 15:53 UTCresolved

   This incident has been resolved.

1. 20 Here 2025 da 08:52 UTCinvestigating

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

2. 20 Here 2025 da 08:53 UTCidentified

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

3. 20 Here 2025 da 09:50 UTCmonitoring

   AWS has reported significant signs of recovery. The scheduling workflow might still be affected for some customers but overall we are seing services working again.

4. 20 Here 2025 da 14:53 UTCmonitoring

   Goodtime scheduling might still be affected as AWS still reports some issues with services in their us-east-1 region. We will continue to monitor the situation

5. 20 Here 2025 da 19:12 UTCmonitoring

   We are still seeing intermittent outages from AWS that are affecting the use of Goodtime.

6. 20 Here 2025 da 21:51 UTCmonitoring

   AWS is anticipating full recovery of the backlog over the next two hours. However Goodtime is still experiencing intermittent outages and slow response times. The Goodtime team will continue to monitor the situation

7. 20 Here 2025 da 23:47 UTCresolved

   The incident has been resolved. We will continue monitoring all services.

1. 9 Here 2025 da 16:25 UTCinvestigating

   Some customers have reported issues with the candidate search. We are investigating this issue.

2. 9 Here 2025 da 16:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 Here 2025 da 16:36 UTCresolved

   This incident has been resolved.

1. 16 Ebrel 2025 da 19:25 UTCidentified

   Due to a Zoom outage, we are seeing elevated numbers of issues when attempting to utilize Zoom.

2. 16 Ebrel 2025 da 21:01 UTCresolved

   We are no longer seeing errors when accessing Zoom. If you continue experiencing Zoom issues, please refer to this page: https://status.zoom.us/

1. 26 Meurzh 2025 da 20:14 UTCidentified

   We are receiving an elevated rate of Greenhouse API errors for a subset of Greenhouse customers. We are reaching out to the Greenhouse team to report the issue

2. 26 Meurzh 2025 da 23:25 UTCresolved

   Greenhouse has resolved the Performance Degradation incident on their platform. For more details, please visit their status page https://status.greenhouse.io/incidents/xq17ymcypyb1

1. 14 Meurzh 2025 da 16:43 UTCinvestigating

   Goodtime is experiencing sync issues with Google Calendar events. We are currently investigating the issue

2. 14 Meurzh 2025 da 19:23 UTCmonitoring

   The issue has been resolved. WE are monitoring the situation

3. 14 Meurzh 2025 da 21:05 UTCresolved

   This incident has been resolved.

1. 18 Cʼhwevrer 2025 da 15:31 UTCidentified

   Some customers may experience intermittent issues with the Lever integration. More information on the outage can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

2. 18 Cʼhwevrer 2025 da 19:03 UTCmonitoring

   Lever has indicated that service should be returning to normal. We will continue to monitor. More information on the issue can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

3. 18 Cʼhwevrer 2025 da 19:45 UTCresolved

   This incident has been resolved.

1. 14 Cʼhwevrer 2025 da 17:01 UTCinvestigating

   Some customers are experiencing sync issues with the Greenhouse sync. Our engineering team is investigating

2. 14 Cʼhwevrer 2025 da 20:19 UTCinvestigating

   Greenhouse is investigating the issue and will get back to us shortly.

3. 14 Cʼhwevrer 2025 da 22:29 UTCinvestigating

   We are continuing to investigate this issue.

4. 17 Cʼhwevrer 2025 da 20:22 UTCresolved

   This incident has been resolved.

1. 13 Cʼhwevrer 2025 da 14:51 UTCidentified

   We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

2. 13 Cʼhwevrer 2025 da 16:29 UTCidentified

   Email sends are returning to normal levels. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

3. 13 Cʼhwevrer 2025 da 17:13 UTCmonitoring

   We are seeing emails return to normal.

4. 13 Cʼhwevrer 2025 da 18:06 UTCmonitoring

   We are continuing to monitor email send rates

5. 13 Cʼhwevrer 2025 da 18:44 UTCresolved

   This incident has been resolved.

1. 25 Du 2024 da 18:29 UTCmonitoring

   This issue may impact scheduling for customer using O365. We will continue to monitor this situation.

2. 25 Du 2024 da 18:30 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 26 Du 2024 da 16:09 UTCresolved

   This incident has been resolved.

1. 13 Du 2024 da 14:30 UTCinvestigating

   Some users have reported issues with the availability window on Schedule Now and Request Availability. We are investigating.

2. 13 Du 2024 da 14:42 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 13 Du 2024 da 14:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 13 Du 2024 da 14:47 UTCresolved

   This incident has been resolved.

1. 4 Du 2024 da 18:05 UTCmonitoring

   Greenhouse has been identified and remediated the issue. All systems have been stable since 12:50PM EST. See more at: https://status.greenhouse.io/

2. 5 Du 2024 da 03:42 UTCresolved

   This incident has been resolved.

1. 30 Here 2024 da 15:31 UTCmonitoring

   Some customers have reported issues with information syncs for Workday. This issue has been identified and we are monitoring as information syncs catch up.

2. 30 Here 2024 da 20:23 UTCresolved

   This incident has been resolved.

1. 17 Gwengolo 2024 da 17:38 UTCresolved

   We identified an elevated level of API errors and immediately resolved the issue.

1. 20 Eost 2024 da 17:28 UTCinvestigating

   Greenhouse updated their UI - As a result, the buttons "Open in Goodtime" and "Message in Goodtime" are only visible when the user scrolls down in the Candidate Profile UI. To avoid the issues, we are asking all our Greenhouse customers to switch to the legacy profile in the Greenhouse Settings page. A link for the Settings page is provided in the upper right corner of the Candidate Profile UI

2. 20 Eost 2024 da 17:29 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 Eost 2024 da 17:29 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 22 Eost 2024 da 20:24 UTCresolved

   Goodtime has released a new version of the Goodtime Greenhouse extension to address the issue. Please update your current version.

1. 19 Gouere 2024 da 16:07 UTCmonitoring

   Goodtime is aware of the Global IT Outage. We are closely monitoring the situation and will keep you updated

2. 22 Gouere 2024 da 14:33 UTCresolved

   This incident has been resolved.

1. 18 Gouere 2024 da 21:53 UTCidentified

   A recent change in Lever API had an unintended impact to our feedback form integration. The Lever engineering team is currently addressing the issue with the highest priority.

2. 19 Gouere 2024 da 17:20 UTCmonitoring

   Lever has implemented a fix and we are monitoring the integration.

3. 22 Gouere 2024 da 14:48 UTCresolved

   This incident has been resolved.