55 Grammarly incidents · Du 2024 — official updates, affected components, duration and resolution details.
Super-humano Go pode não carregar a conversa ou pode exibir uma mensagem de erro. Nossos engenheiros estão investigando o problema e fornecerão uma atualização em breve.
O incidente foi resolvido. Super-humano O Go voltou a funcionar.
Traduzido automaticamente da atualização oficial do incidente.
Alguns usuários podem ver esse erro ao usar o chat em go. superhuman.com: "Darn, parece que não conseguimos carregar esta página." Estamos a trabalhar numa solução. Obrigado pela sua paciência!
Foi implementada uma correção e estamos monitorando os resultados.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
Atualmente estamos trabalhando através de uma interrupção de serviço que está impedindo alguns de nossos usuários de acessar seus documentos no Editor Gramática. Pedimos desculpas por qualquer inconveniente, e as atualizações serão fornecidas à medida que estiverem disponíveis.
Continuamos a investigar esta questão.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
Traduzido automaticamente da atualização oficial do incidente.
Estamos a trabalhar numa solução para um problema que provoca um desempenho lento em Go. Os usuários podem ter atrasos ao carregar, editar ou salvar documentos no app.grammarly.com ou usar o Go & agents. Nossa equipe está ativamente olhando para o problema e trabalhando para restaurar o desempenho normal o mais rápido possível. Publicaremos uma atualização assim que tivermos mais informações. Obrigado pela vossa paciência.
Foi implementada uma solução e estamos a monitorizar os resultados.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
Identificamos uma questão que afeta o acesso aos serviços de Grammarly via superhuman.com. Isso pode estar relacionado a uma falha temporária da Amazon CloudFront. Pedimos desculpas por qualquer inconveniente, e as atualizações serão fornecidas à medida que estiverem disponíveis.
Nós introduzimos mudanças temporárias para mitigar esse problema durante a falha do CloudFront. O acesso ao Grammarly via superhuman.com deve agora ser restaurado. Estamos a acompanhar os resultados.
A Amazon resolveu a falha no serviço CloudFront, e nossos serviços voltaram ao normal.
Traduzido automaticamente da atualização oficial do incidente.
We’re currently working through a service disruption that is preventing our users from logging in or resetting passwords. We apologize for any inconvenience, and updates will be provided as they become available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We’re currently investigating an issue with generating or downloading PDF reports in the Grammarly Editor. We apologize for any inconvenience and will provide an update as soon as possible.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We’re investigating an issue with Grammarly for Windows, where generative AI features don't work or the following error message appears: "No api version specified in query params." We apologize for any inconvenience and will provide updates as they become available.
This issue has been resolved, and the error message should disappear in a couple of minutes. Thanks for your patience!
We are investigating an issue that prevents some users from creating new documents in the Grammarly Editor. Affected users may see errors or find that the “New doc” button does not respond. Other Grammarly features may be slow or intermittently unavailable while we work to resolve this. Our team is actively investigating the root cause and we will share more details as they become available.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
A fix has been implemented, and we're monitoring the results.
This issue has been resolved.
We are currently investigating an issue causing Grammarly's product offerings and features to work intermittently or slower than usual. We will update you as soon as we have more information. Thank you for your patience!
We're continuing to investigate this issue. Some Grammarly users may have trouble logging in or see "Service unavailable" when trying to use Grammarly.
We're still looking into this issue. We'll provide an update as soon as we can.
We've implemented a fix, so you should be able to log in and use Grammarly and Superhuman. We're monitoring the results of this fix and will provide further updates.
This issue has been resolved.
We are currently experiencing a service interruption that is preventing users from accessing the AI-powered Docs experience. Some of your documents will not be accessible at this time. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We're experiencing an issue with some agents, such as Gmail, Outlook, Salesforce, and Jira, may be unavailable or intermittently work in Grammarly, Superhuman, and Coda. We're actively working on a fix and will provide an update as soon as one is available.
This issue has been resolved, and the functionality should be restored.
We are currently experiencing an issue affecting subscription management. New subscription creation is currently unavailable. Active subscriptions are unaffected. However, some admins may be unable to add or remove users. We are investigating and will share updates soon.
We are performing scheduled maintenance related to subscription management. During this maintenance window, new subscriptions cannot be created, and some subscription administrators may be unable to add or remove users from existing subscriptions. Existing subscriptions and active users continue to function normally. This maintenance is being performed proactively to prevent issues. We will post updates here as the maintenance progresses and confirm once it is complete.
The scheduled maintenance related to subscription management has been successfully completed. All subscription-related functionality has been fully restored. Existing subscriptions and active users were not impacted during this maintenance. Thank you for your patience.
Some users may experience difficulties logging in using Facebook as a sign-in method. We apologize for the inconvenience.
We are still looking into this issue. If you cannot log in via Facebook, please set a password for your account by following these steps: https://support.grammarly.com/hc/en-us/articles/360058560411. Thank you for your patience!
This incident has been resolved.
We’re currently working through a service disruption that is preventing some of our users from logging in. We apologize for any inconvenience, and updates will be provided as they become available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Grammarly users may experience a service interruption. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.
A fix has been implemented and we are monitoring the results.
You should now be able to use our product offerings as expected. We will continue to monitor the situation and will share another update once the issue is fully resolved. Thank you for your patience.
Some users may still be unable to access their documents at app.grammarly.com, and our team is working to restore full access. We’ll share another update as soon as the issue is resolved. In the meantime, the service interruption has been resolved, and you can now access our product offerings as intended.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Users are having trouble logging in at https://superhuman.com and https://app.grammarly.com websites. We are looking into the problem and will update everyone as soon as we have more information.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
