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    Histórico de interrupções do Hirefire

    18 Hirefire incidents · Mezheven 2023 — official updates, affected components, duration and resolution details.

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    Maintenance

    Início 27 Here 2025 da 11:35 UTC · 5m

    MaintenanceMaintenance event
    1. 27 Here 2025 da 11:40 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Temporary Halt on Autoscalers

    Início 20 Here 2025 da 18:01 UTC · 11h 52m

    Pending
    1. 21 Here 2025 da 05:53 UTCresolved

      The system remains stable. Marking as resolved.

    Database Maintenance

    Início 8 Gwengolo 2025 da 07:30 UTC · 15m

    MaintenanceMaintenance event
    1. 8 Gwengolo 2025 da 07:45 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Database Maintenance

    Início 7 Gouere 2025 da 07:30 UTC · 10m

    MaintenanceMaintenance event
    1. 7 Gouere 2025 da 07:40 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Heroku Platform Issues

    Início 10 Mezheven 2025 da 08:42 UTC · 1d 7h

    Pending
    1. 11 Mezheven 2025 da 16:12 UTCresolved

      Autoscaling has been fully restored following the restoration of Heroku's API. However, some Heroku customers on X.com have reported intermittent errors. If you are still experiencing autoscaling issues, please contact us at [email protected], and we will investigate promptly. Heroku status page reference: https://status.heroku.com/incidents/2822

    Database Maintenance

    Início 30 Mae 2025 da 08:15 UTC · 9m

    MaintenanceMaintenance event
    1. 30 Mae 2025 da 08:23 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Database Maintenance

    Início 21 Mae 2025 da 07:30 UTC · 10m

    MaintenanceMaintenance event
    1. 21 Mae 2025 da 07:40 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Temporary Logdrain Disruption

    Início 17 Meurzh 2025 da 08:40 UTC · 15m

    Pending
    1. 17 Meurzh 2025 da 12:10 UTCresolved

      We encountered a 15-minute disruption with our Logdrain system, impacting metric accuracy and resulting in unintended dyno manager scaling adjustments. The issue has been addressed, and we are investigating solutions to prevent future occurrences. We apologize for any inconvenience caused.

    Database Maintenance

    Início 6 Meurzh 2025 da 09:00 UTC · 4m

    MaintenanceMaintenance event
    1. 6 Meurzh 2025 da 09:04 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Intermittent Errors

    Início 26 Gwengolo 2024 da 14:12 UTC · 2h 3m

    Pending
    1. 26 Gwengolo 2024 da 16:15 UTCresolved

      The issues affecting our services have been resolved, and everything is now operating normally. While we do not have a definitive understanding of the root cause, we believe the issue may have occurred at a lower level, potentially related to networking. We have reached out to Heroku for further insights into this matter. We sincerely apologize for any inconvenience this disruption may have caused and appreciate your patience. We will continue to monitor our systems closely.

    Database Maintenance

    Início 14 Eost 2024 da 02:15 UTC · 10m

    MaintenanceMaintenance event
    1. 14 Eost 2024 da 02:25 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Service Unavailable

    Início 28 Mae 2024 da 13:28 UTC · 18h 7m

    Pending
    1. 29 Mae 2024 da 07:35 UTCresolved

      All systems remain operational without issues.

    Database Maintenance

    Início 8 Mae 2024 da 13:00 UTC · 10m

    MaintenanceMaintenance event
    1. 8 Mae 2024 da 13:10 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Database Maintenance

    Início 6 Cʼhwevrer 2024 da 09:00 UTC · 12m

    MaintenanceMaintenance event
    1. 6 Cʼhwevrer 2024 da 09:12 UTCcomplete

      The maintenance is now complete.

    Missing Metric Data from New Relic

    Início 11 Genver 2024 da 15:00 UTC · 1d 1h

    OutageMajor incident
    1. 12 Genver 2024 da 17:14 UTCresolved

      On January 11, at 15:00 (UTC), web dynos being autoscaled using the New Relic strategies experienced issues in retrieving metric data from New Relic's API. Upon investigation, it appears that New Relic has increased the processing time for metric data, delaying its availability through their API. Previously, metric data would become available approximately 2 minutes after receipt. Now, it seems to take about 5 minutes. We have applied a patch that accesses data, which, based on our observations, should be consistently available at each checkup. Unfortunately, the downside is that data retrieved from New Relic is now 5 minutes delayed. This might pose an issue depending on the nature of your application and use case. If this delay is problematic and you wish to continue using either the Response Time or Requests Per Minute strategies, we recommend considering a switch to the "Logplex - Response Time" or "Logplex - Requests Per Minute" strategies. Our Logdrain system, integrating with Heroku Logplex, ingests and makes data available within 5 seconds, compared to the current 5-minute delay on New Relic.

    Database Maintenance

    Início 14 Gwengolo 2023 da 17:00 UTC · 5m

    MaintenanceMaintenance event
    1. 14 Gwengolo 2023 da 17:05 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Heroku Authorization Issue

    Início 19 Gouere 2023 da 19:35 UTC · 2h 55m

    Pending
    1. 19 Gouere 2023 da 22:29 UTCresolved

      The issue with our Heroku OAuth integration has now been fully resolved. We sincerely apologize for any inconvenience this may have caused.

    Database Maintenance

    Início 29 Mezheven 2023 da 17:01 UTC · 9m

    MaintenanceMaintenance event
    1. 29 Mezheven 2023 da 17:10 UTCcomplete

      The maintenance is now complete. Thanks for your patience.