Histórico de interrupções do Hubspot

1. 4 Gwengolo 2026 da 08:24 UTCidentified

   O serviço e os painéis de relatórios da HubSpot não conseguem aceder aos dados hospedados em Snowflake na UE. Isto está relacionado com uma falha do floco de neve descrita em https://status.snowflake.com/incidents/fl9tkpj8d7hk. Estaremos de volta com uma atualização dentro de 30 minutos. A informação nesta página reflete nossa compreensão do incidente e impacto no momento da atualização.

2. 4 Gwengolo 2026 da 09:14 UTCmonitoring

   A falha do Snowflake foi resolvida e os nossos relatórios e painéis estão a funcionar correctamente. Continuamos a monitorizar a situação para garantir que permaneça estável.

3. 4 Gwengolo 2026 da 09:44 UTCresolved

   Estamos satisfeitos que a falha do Floco de Neve foi resolvida. Todos os relatórios e painéis da HubSpot estão funcionando como esperado.

Traduzido automaticamente da atualização oficial do incidente.

1. 21 Eost 2026 da 09:57 UTCinvestigating

   Algumas ações de fluxo de trabalho foram adiadas na América do Norte desde 08:45 AM GMT+1 (UTC +01:00). Estamos investigando a causa e atualizaremos esta página quando tivermos mais informações. Estaremos de volta com uma atualização dentro de 15 minutos. A informação nesta página reflete nossa compreensão do incidente e impacto no momento da atualização.

2. 21 Eost 2026 da 10:12 UTCinvestigating

   Algumas ações Workflow foram adiadas em contas hospedadas na América do Norte desde 08:45 AM GMT+1 (UTC +01:00). Estamos investigando a causa e atualizaremos esta página quando tivermos mais informações. Estaremos de volta com uma atualização dentro de 30 minutos. A informação nesta página reflete nossa compreensão do incidente e impacto no momento da atualização.

3. 21 Eost 2026 da 10:48 UTCinvestigating

   Algumas ações de fluxo de trabalho foram adiadas nas contas hospedadas na América do Norte desde 08:45 AM GMT+1 (UTC +01:00). Estamos investigando a causa e atualizaremos esta página quando tivermos mais informações. Estaremos de volta com uma atualização dentro de 30 minutos. A informação nesta página reflete nossa compreensão do incidente e impacto no momento da atualização.

4. 21 Eost 2026 da 11:26 UTCidentified

   Identificamos a causa raiz que leva a algumas ações de fluxo de trabalho sendo adiadas em contas hospedadas na América do Norte desde 08:45 AM GMT+1 (UTC +01:00). Estamos escalando o sistema para mitigar o impacto e engenheiros estão trabalhando diligentemente para resolver o problema e processar todas as ações atrasadas. Estaremos de volta com uma atualização dentro de 30 minutos.

5. 21 Eost 2026 da 12:09 UTCmonitoring

   Nós abordamos o problema que fez com que algumas ações de fluxo de trabalho fossem adiadas em contas hospedadas na América do Norte desde 08:45 AM GMT+1 (UTC +01:00). Estamos monitorando o desempenho de perto para garantir que as ferramentas se recuperem corretamente. A informação nesta página reflete nossa compreensão do incidente e impacto no momento da atualização.

6. 21 Eost 2026 da 12:27 UTCresolved

   Entre 08:45 AM GMT+1 (UTC +01:00) e 02:30 PM GMT+1 (UTC +01:00), alguns clientes na América do Norte tiveram problemas com ações de fluxo de trabalho. Isso foi causado por uma questão de integridade dos dados. A partir das 02:30 PM GMT+1 (UTC +01:00), as ações de fluxo de trabalho estão funcionando como esperado e o incidente está totalmente resolvido. Nenhuma nova ação será adiada. Algumas ações que foram adiadas durante o incidente ainda estão sendo processadas e podem levar algum tempo para serem concluídas. Identificámos todas as acções afectadas e estamos a processá-las activamente. HubSpot realiza uma revisão completa após cada incidente para entender a causa e evitar que ela aconteça novamente. Saiba mais sobre o compromisso da HubSpot com a confiabilidade em www.HubSpot.com/confiability. A informação nesta página reflete nossa compreensão do incidente e impacto no momento da atualização.

Traduzido automaticamente da atualização oficial do incidente.

1. 13 Eost 2026 da 19:56 UTCidentified

   We estimate that we will restore service in the next several hours. Form submissions are delayed, along with the resulting workflow enrollments. We are mitigating impact which we believe is caused by resource exhaustion. We are scaling the system and monitoring the backlog of events. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

2. 13 Eost 2026 da 22:10 UTCresolved

   Between 02:05 PM EDT (UTC -04:00) and 05:47 PM EDT (UTC -04:00), some customers experienced issues with marketing tools related to Form Submissions that trigger Workflow enrollment. This was caused by resource exhaustion. As of 05:47 PM EDT (UTC -04:00), our marketing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. 11 Eost 2026 da 19:31 UTCinvestigating

   We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

2. 11 Eost 2026 da 19:45 UTCresolved

   Between 03:16 PM EDT (UTC -04:00) and 03:25 PM EDT (UTC -04:00), many customers in all affected regions experienced issues accessing the CRM Record page. This was caused by a server impairment from a configuration update. As of 03:25 PM EDT (UTC -04:00), our CRM Record page are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. 28 Gouere 2026 da 17:41 UTCmonitoring

   Nós abordamos a questão que causou o evento ingestão e recuperação atrasos para alguns clientes na América do Norte desde 7:41 PDT (UTC -07:00). O processamento em tempo real foi retomado, e todos os eventos em fila são agora persistidos e publicados. Algumas ferramentas a jusante, incluindo Automação / Workflow, pode levar um pouco mais de tempo para refletir totalmente o estado recuperado. Continuamos a monitorizar de perto a estabilidade. A informação nesta página reflete nossa compreensão do incidente e impacto no momento da atualização.

2. 28 Gouere 2026 da 19:40 UTCresolved

   Entre 07:41 PDT (UTC -07:00) e 12:37 PDT (UTC -07:00), alguns clientes na América do Norte experimentaram a ingestão de eventos e atrasos de recuperação afetando Segmentos, fluxos de trabalho, eventos de linha de tempo e processamento de relatórios. Isso foi causado por um problema de infraestrutura de banco de dados que aumentou a latência de leitura e escrita. A partir das 12:37 PDT (UTC -07:00), nossas ferramentas afetadas estão funcionando corretamente e o incidente foi totalmente resolvido. HubSpot realiza uma revisão completa após cada incidente para entender a causa e evitar que ela aconteça novamente. Saiba mais sobre o compromisso da HubSpot com a confiabilidade em www.HubSpot.com/confiability.

Traduzido automaticamente da atualização oficial do incidente.

1. 23 Gouere 2026 da 16:42 UTCinvestigating

   Estamos investigando um problema impactando algumas ferramentas HubSpot. Nós forneceremos uma atualização quando tivermos mais informações.

2. 23 Gouere 2026 da 17:26 UTCresolved

   Entre 11:17 AM EDT (UTC -04:00) e 12:14 PM EDT (UTC -04:00), alguns clientes em todas as regiões afetadas experimentaram problemas com ferramentas de serviço. Isso foi causado por um problema de coleta de dados. A partir das 12:14 PM EDT (UTC -04:00), nossas ferramentas de serviço estão funcionando corretamente e o incidente foi totalmente resolvido. HubSpot realiza uma revisão completa após cada incidente para entender a causa e evitar que ela aconteça novamente. Saiba mais sobre o compromisso da HubSpot com a confiabilidade em www.HubSpot.com/confiability. A informação nesta página reflete nossa compreensão do incidente e impacto no momento da atualização.

Traduzido automaticamente da atualização oficial do incidente.

1. 22 Gouere 2026 da 07:47 UTCinvestigating

   As vistas do Índice de Objetos em todo o CRM estão parcialmente indisponíveis em portais na hubleta EU1 desde as 03:21 PM GMT+8 (UTC +08:00). Estamos investigando a causa e atualizaremos esta página quando tivermos mais informações. Voltaremos com uma actualização dentro de 45 minutos. A informação nesta página reflete nossa compreensão do incidente e impacto no momento da atualização.

2. 22 Gouere 2026 da 08:22 UTCmonitoring

   Temos abordado a questão que impediu os clientes de usar certas ferramentas, afetando todos os clientes da UE desde 8:21 AM BST em 22 de julho. Estamos monitorando o desempenho de perto para garantir que as ferramentas se recuperem corretamente.

3. 22 Gouere 2026 da 11:13 UTCresolved

   Entre 08:21 AM GMT+1 (UTC +01:00) e 11:30 AM GMT+1 (UTC +01:00), muitos clientes na Europa tiveram problemas com ferramentas de plataforma de clientes. Isto foi causado por uma deficiência no servidor. A partir das 11:30 AM GMT+1 (UTC +01:00), nossas ferramentas de plataforma do cliente estão funcionando corretamente e o incidente foi totalmente resolvido. HubSpot realiza uma revisão completa após cada incidente para entender a causa e evitar que ela aconteça novamente. Saiba mais sobre o compromisso da HubSpot com a confiabilidade em www.HubSpot.com/confiability. A informação nesta página reflete nossa compreensão do incidente e impacto no momento da atualização.

Traduzido automaticamente da atualização oficial do incidente.

1. 14 Gouere 2026 da 16:42 UTCresolved

   Resolvemos um problema de desempenho que estava causando latência elevada para alguns usuários em regiões latino-americanas entre 3 e 14 de julho de 2026. Nossa equipe de infraestrutura identificou a causa raiz e a configuração de roteamento de rede foi corrigida. O tráfego foi restaurado ao caminho ideal e o desempenho retornou aos níveis esperados. Pedimos sinceras desculpas pela inconveniência e obrigado pela sua paciência.

Traduzido automaticamente da atualização oficial do incidente.

1. 14 Gouere 2026 da 16:31 UTCidentified

   Pré-visualizações de conteúdo não estão carregando para alguns clientes na América do Norte. Este problema é limitado aos clientes com determinados provedores de internet. Estamos trabalhando com esses provedores de terceiros para corrigir o problema. Como alternativa, recomendamos: - Utilização de uma ligação Wi-Fi ou Internet diferente (por exemplo, hotspot móvel) - Verificar as definições de segurança do seu fornecedor de serviços de Internet ou contactar o seu fornecedor de serviços de Internet para desbloquear hubspotpreview-na2.com A informação nesta página reflete nossa compreensão do incidente e impacto no momento da atualização.

2. 21 Gouere 2026 da 17:50 UTCresolved

   Alguns clientes na América do Norte experimentaram problemas com pré-visualizações de conteúdo. Isso foi causado por hubspotpreview-na2.com ser bloqueado por alguns provedores de internet. A partir das 06:40 PM GMT+1 (UTC +01:00), nosso domínio de visualização está carregando corretamente e o incidente foi totalmente resolvido. HubSpot realiza uma revisão completa após cada incidente para entender a causa e evitar que ela aconteça novamente. Saiba mais sobre o compromisso da HubSpot com a confiabilidade em www.HubSpot.com/confiability. A informação nesta página reflete nossa compreensão do incidente e impacto no momento da atualização.

Traduzido automaticamente da atualização oficial do incidente.

1. 25 Mezheven 2026 da 14:11 UTCidentified

   We've identified the issue that's caused brah to be unavailable since 10:10 AM EDT (UTC -04:00) on Jun 25, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America and Asia Pacific are currently impacted. We will be back with an update within 30 minutes.

2. 25 Mezheven 2026 da 14:19 UTCresolved

   Between 10:10 AM (UTC -04:00) and 10:15 AM, a status page was open to indicate issues with HubSpot, but no services were impaired. HubSpot is working properly and the incorrect status page will be removed. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. 23 Mezheven 2026 da 20:17 UTCinvestigating

   We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

2. 23 Mezheven 2026 da 20:29 UTCidentified

   We estimate that we will restore service in the next 15 minutes. We are mitigating impact from a permissions issue which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

3. 23 Mezheven 2026 da 20:55 UTCresolved

   Between 03:48 PM (UTC -04:00) and 04:46 PM (UTC -04:00), many customers in all regions experienced issues with the Files tool. This was caused by a configuration issue. As of 04:46 PM (UTC -04:00), our Files tool is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. 22 Mezheven 2026 da 14:22 UTCinvestigating

   We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

2. 22 Mezheven 2026 da 14:38 UTCinvestigating

   HubSpot was partially unavailable in North America from 09:34 AM to 10:25 AM (UTC -04:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 20 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

3. 22 Mezheven 2026 da 14:48 UTCresolved

   Between 09:34 AM (UTC -04:00) and 10:25 AM (UTC -04:00), some customers in North America experienced issues with hubspot APIs. This was caused by a load balancer impairment. As of 10:25 AM (UTC -04:00), our hubspot APIs are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. 12 Mezheven 2026 da 14:32 UTCinvestigating

   We are investigating an issue impacting sending WhatsApp messages through HubSpot’s integrations. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

2. 12 Mezheven 2026 da 14:50 UTCinvestigating

   Meta service integrations including WhatsApp, Facebook, Instagram and Ads have been impaired since 04:05 PM (UTC +02:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 1h. The information on this page reflects our understanding of the incident and impact at the time of the update.

3. 12 Mezheven 2026 da 15:19 UTCidentified

   We have identified the cause of impaired service integrations, including WhatsApp, Facebook, Instagram, and Ads, since 4:05 PM UTC+02:00 due to disruptions to Meta services. We are monitoring Meta's recovery closely and will confirm once all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.

4. 12 Mezheven 2026 da 16:19 UTCidentified

   We have identified the cause of impaired service integrations, including WhatsApp, Facebook, Instagram, and Ads, since 4:05 PM UTC+02:00 due to disruptions to Meta services. We are monitoring Meta's recovery closely and will confirm once all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 2 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.

5. 12 Mezheven 2026 da 17:20 UTCmonitoring

   We are monitoring recovery of service integrations, including WhatsApp, Facebook, Instagram, and Ads, after disruptions to Meta services caused impairment since 4:05 PM UTC+02:00. Meta services appear to be recovering, and we are verifying that all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.

6. 12 Mezheven 2026 da 17:49 UTCmonitoring

   Most Meta service integrations, including WhatsApp, Facebook, Instagram, and Ads, have recovered. The disruption started at 4:05 PM UTC+02:00 due to issues with Meta services. But, connecting a new phone number to HubSpot and some Coexistence messages are still disrupted. We are monitoring Meta's recovery for these remaining issues. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.

7. 12 Mezheven 2026 da 18:36 UTCresolved

   Between 04:05 PM (UTC +02:00) and 08:35 PM (UTC +02:00), all customers in all affected regions experienced issues with Meta service integrations including WhatsApp, Facebook, Instagram and Ads. This was caused by disruptions to Meta services. As of 08:35 PM (UTC +02:00), our Meta service integrations including WhatsApp, Facebook, Instagram and Ads are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. 12 Mae 2026 da 13:57 UTCinvestigating

   We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

2. 12 Mae 2026 da 14:55 UTCresolved

   Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. 8 Mae 2026 da 01:36 UTCidentified

   We are experiencing degradation in portals in the U.S. which we believe is related to AWS outage. We are working with AWS to resolve the issue. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

2. 8 Mae 2026 da 02:07 UTCidentified

   We are experiencing degradation in portals in the U.S. which is related to AWS outage. We are working with AWS on the full resolution. We will be back with an update within 30 minutes The information on this page reflects our understanding of the incident and impact at the time of the update.

3. 8 Mae 2026 da 03:14 UTCresolved

   Between 05:23 PM  (UTC -07:00) and 07:56 PM  (UTC -07:00), HubSpot experienced degradation in portals in the U.S. . This was related to an AWS outage. HubSpot is now working properly and the incident has been resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update

1. 1 Mae 2026 da 15:52 UTCmonitoring

   In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.

2. 1 Mae 2026 da 16:34 UTCmonitoring

   In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages with elongated headers and as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.

3. 2 Mae 2026 da 19:31 UTCresolved

   HubSpot has continued to monitor the fix and believe we have addressed the underlying issue. Some messages deployed before May 1, 5 pm EDT may still experience delayed deliveries or failures over the next ~48 hours as retries and queues fully clear.

1. 30 Ebrel 2026 da 13:59 UTCinvestigating

   We are investigating an issue impacting Workflows. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

2. 30 Ebrel 2026 da 14:44 UTCresolved

   Between 9:45 AM EDT (UTC -04:00) on Apr 30, 2026 and 10:30 AM EDT (UTC -04:00) on Apr 30, 2026, some customers experienced errors when creating or updating workflows. The root cause has been resolved, and no data was lost. We apologize for any inconvenience and appreciate your patience as we resolved the issue.

1. 29 Ebrel 2026 da 20:02 UTCidentified

   We estimate that we will restore service in the next several days. We are mitigating impact from an issue with a third-party integration, and monitoring the situation closely. If you have trouble posting, please retry or post directly on Instagram. We will be back with an update within 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.

2. 30 Ebrel 2026 da 02:15 UTCmonitoring

   We have mitigated an issue with publishing of some Instagram posts since April 23. We're monitoring performance closely to make sure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

3. 30 Ebrel 2026 da 15:10 UTCresolved

   Between April 23 and April 29, some customers in experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. 21 Ebrel 2026 da 15:25 UTCmonitoring

   We've addressed the issue that caused workflow execution delays in North America since 08:57 AM EST. We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

2. 21 Ebrel 2026 da 18:33 UTCmonitoring

   We've addressed the issue that caused workflows and automation to be delayed in North America since 09:22 AM EST. We're monitoring performance closely to ensure the tools recover properly. Some email workflow actions continue to be delayed up to 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.

3. 21 Ebrel 2026 da 19:37 UTCresolved

   Between 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a backlog in the processing. As of 3:34 PM EST, our systems are working properly and the incident has been fully resolved. We are continuing to monitor for further impact. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. 16 Ebrel 2026 da 19:23 UTCinvestigating

   We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

2. 16 Ebrel 2026 da 19:32 UTCidentified

   We estimate that we will restore service in the next half an hour. We are mitigating impact from a server impairment which we believe is caused by resource exhaustion. We are scaling the system. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

3. 16 Ebrel 2026 da 19:44 UTCresolved

   Between 12:19 PM (UTC -07:00) and 12:40 AM (UTC -07:00), many customers in North America experienced issues with marketing tools, operations tools, sales tools, service tools. This was caused by a server impairment. As of 12:40 AM (UTC -07:00), our marketing tools, operations tools, sales tools, service tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.