Histórico de interrupções do Identity Automation

1. 20 Eost 2026 da 19:10 UTCresolved

   17 de Agosto de 2026 10:24 AM CDT Identificado - Os usuários são incapazes de carregar painéis Insights/Analytics. Nós reproduzimos a questão e estamos trabalhando em uma correção. 20 de agosto de 2026 2:10PM CDT Resolvido - Identificamos um problema de configuração que fez com que alguns recursos de painel e widget mudassem as configurações de compartilhamento. A correção imediata é implementada; uma correção de longo prazo é planejada para uma versão futura.

Traduzido automaticamente da atualização oficial do incidente.

1. 9 Eost 2026 da 10:00 UTCresolved

   August 4, 2026 2:35PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates August 8, 2026 8:00PM CDT Active - Scheduled maintenance is starting. August 9, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. 26 Gouere 2026 da 10:00 UTCresolved

   21 de Julho de 2026 2:24PM CDT Agendado - Os clientes nos clusters dos EUA podem experimentar indisponibilidade intermitente do sistema durante um evento de inatividade planejado. As alterações incluem: - RapidIdentity Atualizações mensais de manutenção na nuvem - Atualizações de infraestrutura na nuvem, incluindo correções de segurança - Atualizações de rede e confiabilidade 25 de julho de 2026 08:00 CDT Active - A manutenção agendada está começando. 26 de julho de 2026 05:00 CDT Concluído - A manutenção programada está completa.

Traduzido automaticamente da atualização oficial do incidente.

1. 28 Mezheven 2026 da 10:00 UTCresolved

   June 23, 2026 2:15PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates June 27, 2026 8:00PM CDT Active - Scheduled maintenance is starting. June 28, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. 31 Mae 2026 da 10:00 UTCresolved

   May 27, 2026 2:00PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates May 30, 2026 8:00PM CDT Active - Scheduled maintenance is starting. May 31, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. 26 Ebrel 2026 da 10:00 UTCresolved

   April 21, 2026 2:32PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates April 25, 2026 8:00PM CDT Active - Scheduled maintenance is starting. April 26, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. 29 Meurzh 2026 da 10:00 UTCresolved

   March 24, 2026 3:39PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates March 28, 2026 8:00PM CDT Active - Scheduled maintenance is starting. March 29, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. 9 Meurzh 2026 da 13:34 UTCresolved

   March 6, 2026 8:24AM CST Investigating - Customers have reported that some Verizon users are having issues receiving SMS messages. At this time, other carriers are not affected. March 9, 2026 8:34AM CDT Resolved - Customers have reported that messages are being delivered. This issue was contained within the carrier's network--we have no additional information regarding root cause at this time.

1. 1 Meurzh 2026 da 11:00 UTCresolved

   February 24, 2026 2:16PM CST Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates February 28, 2026 8:00PM CST Active - Scheduled maintenance is starting. March 1, 2026 5:00AM CST Completed - Scheduled maintenance is complete.

1. 25 Genver 2026 da 11:00 UTCresolved

   January 20, 2026 2:13PM CST Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates January 24, 2026 8:00PM CST Active - Scheduled maintenance is starting. January 25, 2026 5:00AM CST Completed - Scheduled maintenance is complete.

1. 8 Genver 2026 da 20:15 UTCresolved

   January 8, 2026 8:10AM CST Investigating - We have seen an increase in error rates when sending SMS messages and Emails. We are investigating and will update this incident as needed. January 8, 2026 9:10AM CST Investigating - We have escalated this issue up to our email provider and are awaiting their investigation results. January 8, 2026 9:30AM CST Investigating - Our email provider is continuing to investigate the issue January 8, 2026 9:58AM CST Investigating - Still investigating January 8, 2026 10:20AM CST Monitoring - The email provider has remediated the problem that was causing email to not send. We are monitoring the situation. January 8, 2026 2:15PM CST Resolved - The underlying issue has been resolved and the SMS / Email service is operational again.

1. 21 Kerzu 2025 da 11:00 UTCresolved

   December 16, 2025 3:06PM CST Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates December 20, 2025 8:00PM CST Active - Scheduled maintenance is starting. December 21, 2025 5:00AM CST Completed - Scheduled maintenance is complete.