Histórico de interrupções do Infoblox

1. 31 Gouere 2026 da 17:29 UTCinvestigating

   Atualmente, estamos experimentando um redirecionamento do tráfego DNS para o serviço Infoblox Threat Defense Cloud em nosso site em Mumbai. Impacto: Os clientes que tentam se conectar aos nossos endereços IP Global Anycast 52.119.40.100 e 103.80.4.100 podem experimentar o tráfego sendo redirecionado para os próximos sites mais próximos. Não se espera interrupção do serviço. Nota: Os endereços IP Global Anycast 52.119.41.100 e 103.80.6.100 continuam a operar normalmente e não são afetados por essa rota de tráfego.

2. 31 Gouere 2026 da 19:36 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

3. 31 Gouere 2026 da 19:51 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 14 Gouere 2026 da 16:21 UTCinvestigating

   Estamos actualmente a investigar uma questão que afecta a DDI Universal na Europa https://portal.eu.infoblox.com. Impacto: Podem ocorrer atrasos para as alterações de registro DNS feitas no Infoblox Portal. Isso inclui criar, atualizar e excluir operações que podem não se propagar para servidores NIOS-X e NIOS-X como um Serviço. Não há impacto nos serviços de protocolo DNS neste momento. Estamos trabalhando ativamente para identificar a causa raiz e implementar uma resolução. Continuaremos a fornecer atualizações à medida que mais informações estiverem disponíveis. Se você estiver tendo qualquer impacto de produção relacionado a este problema, entre em contato com o Infoblox Support.

2. 14 Gouere 2026 da 17:31 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

3. 14 Gouere 2026 da 17:57 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 9 Gouere 2026 da 06:43 UTCinvestigating

   Estamos investigando um problema intermitente que afeta o acesso ao Portal Infoblox e API na região da UE (portal.eu.infoblox.com). Alguns clientes podem ter dificuldades em acessar o portal e a API. Nossa equipe está trabalhando ativamente para identificar a causa raiz e restaurar o acesso normal o mais rápido possível.

2. 9 Gouere 2026 da 06:52 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

3. 9 Gouere 2026 da 07:07 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 30 Mezheven 2026 da 14:19 UTCinvestigating

   We are currently investigating an issue affecting the On-Prem and Cloud Discovery Sync jobs. Impact: Delay in populating newly discovered objects in the Infoblox Portal (North America: https://portal.infoblox.com). All other services remain fully operational, and there is no impact to protocol services. We will continue to provide updates as we progress with the investigation and work toward a resolution.

2. 30 Mezheven 2026 da 20:57 UTCinvestigating

   We are continuing to investigate this issue.

3. 30 Mezheven 2026 da 22:55 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 30 Mezheven 2026 da 23:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 30 Mezheven 2026 da 23:52 UTCresolved

   This incident has been resolved.

1. 8 Mezheven 2026 da 12:53 UTCinvestigating

   We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

2. 8 Mezheven 2026 da 13:30 UTCinvestigating

   Some customers may encounter service disruptions on their NIOS and NIOS-X servers due to this issue. We are diligently investigating the root cause and working to restore full functionality as quickly as possible.

3. 8 Mezheven 2026 da 14:31 UTCmonitoring

   A fix has been implemented in both NA Region "https://portal.infoblox.com" and EU Region "https://portal.eu.infoblox.com" and we are monitoring the results.

4. 8 Mezheven 2026 da 14:32 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 8 Mezheven 2026 da 15:29 UTCresolved

   This incident has been resolved.

1. 2 Mezheven 2026 da 15:15 UTCinvestigating

   We are currently investigating an issue affecting the Asset Discovery Sync job, which is causing delays in populating newly discovered objects in the Infoblox Portal (North America): https://portal.infoblox.com. All other services remain fully operational, and there is no impact to protocol services. We will continue to provide updates as we progress with the investigation and work toward a resolution.

2. 2 Mezheven 2026 da 17:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 Mezheven 2026 da 20:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 Mezheven 2026 da 22:49 UTCresolved

   This incident has been resolved.

1. 20 Mae 2026 da 09:02 UTCinvestigating

   We are currently investigating an issue affecting the NIOS‑X server Metrics API. Customers may observe delayed or stale metric data being returned through Metrics API calls. We are actively working to mitigate the issue. We will provide further updates as the investigation and resolution progress.

2. 20 Mae 2026 da 11:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 Mae 2026 da 13:04 UTCresolved

   This incident has been resolved.

1. 15 Mae 2026 da 20:05 UTCinvestigating

   We observed that multiple NIOS-X servers briefly entered a degraded state. There was no service impact, and all services continued to operate normally. The issue was caused by a temporary health-check failure on the hosts. All servers have now fully recovered, and services continue to operate normally. If you experience any issues, please contact Infoblox Support.

2. 15 Mae 2026 da 20:05 UTCresolved

   This incident has been resolved.

1. 12 Mae 2026 da 16:33 UTCinvestigating

   We are investigating an intermittent issue affecting access to the Infoblox Portal in the EU region (portal.eu.infoblox.com) Some customers may experience difficulties accessing the portal. Our team is actively working to identify the root cause and restore normal access as quickly as possible.

2. 12 Mae 2026 da 17:14 UTCmonitoring

   The Infoblox Portal (csp.eu.infoblox.com) is operating normally, and the issue appears to be related to external network connectivity outside the Infoblox infrastructure. We are continuing to investigate and monitor the situation closely.

3. 12 Mae 2026 da 18:11 UTCresolved

   The issue has been resolved, and the affected URLs are now accessible.

1. 23 Ebrel 2026 da 07:06 UTCresolved

   Between April 29 and May 6 (UTC) 2026, phased upgrades will be performed on NIOS-X server platform components. These updates will follow the ‘Schedule Software Updates’ configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Portals North America (https://portal.infoblox.com) and Europe (https://portal.eu.infoblox.com) may intermittently report an unhealthy status, with each occurrence lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

1. 22 Ebrel 2026 da 14:25 UTCinvestigating

   We are investigating a partial traffic rerouting issue in Singapore. We apologize for any inconvenience this may cause and assure you that our team is actively working to resolve it as quickly as possible. Impact: Customers attempting to connect to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience traffic being rerouted to the nearest locations. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

2. 22 Ebrel 2026 da 14:27 UTCresolved

   This incident has been resolved.

1. 11 Meurzh 2026 da 01:09 UTCinvestigating

   We are investigating an issue with delay in accessing the Infoblox Portal in North America Region (portal.infoblox.com). We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress.

2. 11 Meurzh 2026 da 01:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 Meurzh 2026 da 01:56 UTCmonitoring

   We also observed an increase in the number of NIOS‑X servers entering a degraded state during the incident window.

4. 11 Meurzh 2026 da 02:14 UTCresolved

   This incident has been resolved.

1. 2 Meurzh 2026 da 05:43 UTCinvestigating

   We will be rerouting the DNS traffic from Bahrain site to the nearest sites due to ongoing AWS issue. We apologize for any inconvenience this may cause and traffic will be moved back as soon as the AWS issue is resolved. Impact: Customers attempting to connect to our Global and Regional Anycast IP addresses (52.119.41.100, 52.119.41.61, 103.80.6.100 & 103.80.6.61) may experience traffic being rerouted to the nearest sites. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

2. 2 Meurzh 2026 da 22:54 UTCinvestigating

   We will continue to reroute DNS traffic from the Bahrain site to the nearest available PoPs to avoid any service interruption until AWS restores services in the affected region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

3. 4 Meurzh 2026 da 17:46 UTCinvestigating

   AWS is still working to restore services in the affected Bahrain region. In the meantime, we will continue rerouting DNS traffic from Bahrain to the nearest available PoPs to prevent any service interruption until AWS has fully recovered the region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

4. 19 Meurzh 2026 da 01:10 UTCresolved

   We will continue to reroute DNS traffic from the Bahrain site to the nearest available sites to avoid any service interruption until AWS restores services in the affected region. Please follow the KB article - https://support.infoblox.com/s/article/DNS-Traffic-Rerouting-Due-to-AWS-Issue-in-Bahrain-Region for latest details. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

1. 23 Cʼhwevrer 2026 da 15:42 UTCinvestigating

   We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. There will be no impact on services enabled on the NIOS-X servers. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

2. 23 Cʼhwevrer 2026 da 16:01 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 23 Cʼhwevrer 2026 da 17:41 UTCresolved

   This incident has been resolved.

1. 27 Genver 2026 da 19:55 UTCinvestigating

   We are currently investigating an issue affecting Infoblox endpoint connectivity. Our team is working to identify the root cause and implement a fix as quickly as possible. Impact: Some customers may experience issues accessing Infoblox endpoints page and observe their Infoblox endpoints entering an Unprotected state. However, DNS resolution is expected to continue functioning normally. We will provide further updates as the investigation and resolution progress.

2. 27 Genver 2026 da 20:23 UTCmonitoring

   A fix has been implemented and we are monitoring the results. The issues with accessing the Infoblox Endpoints page and endpoints showing an Unprotected state have been resolved.

3. 27 Genver 2026 da 20:49 UTCresolved

   This incident has been resolved.

1. 27 Genver 2026 da 15:19 UTCinvestigating

   We are currently investigating an issue affecting Infoblox endpoint connectivity. Our team is working to identify the root cause and implement a fix as quickly as possible. Impact: Some customers may experience issues accessing Infoblox endpoints page and observe their Infoblox endpoints entering an Unprotected state. However, DNS resolution is expected to continue functioning normally. We will provide further updates as the investigation and resolution progress.

2. 27 Genver 2026 da 15:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results. The issues with accessing the Infoblox Endpoints page and endpoints showing an Unprotected state have been resolved.

3. 27 Genver 2026 da 17:29 UTCresolved

   This incident has been resolved.

1. 26 Genver 2026 da 03:48 UTCinvestigating

   We are experiencing an issue with Universal DDI in the North America region, where customers may encounter problems with Create, Update, or Delete operations for DNS resource records. As a result, these changes may not propagate correctly to NIOS-X servers.

2. 26 Genver 2026 da 04:39 UTCinvestigating

   We are continuing to investigate this issue.

3. 26 Genver 2026 da 05:47 UTCinvestigating

   We are continuing to investigate the issue. If you are experiencing any production impact related to this issue, please contact Infoblox Support.

4. 26 Genver 2026 da 07:19 UTCmonitoring

   A fix has been deployed, and new DNS record Create, Update, and Delete operations are now propagating correctly to NIOS-X servers. We are continuing to monitor the service. If you are experiencing any production impact, please contact Infoblox Support.

5. 26 Genver 2026 da 08:09 UTCresolved

   This incident has been resolved.

1. 23 Genver 2026 da 14:31 UTCresolved

   This scheduled maintenance is a continuation of the previously announced NIOS-X server platform upgrades from January 19 to January 23 (UTC). For more details, refer to the earlier notification: https://status.infoblox.com/incidents/yzmr4l8wf8f0. To complete the remaining phases of the maintenance, the upgrades will continue during an extended maintenance window between January 27 and January 30 (UTC). The updates will follow the “Schedule Software Updates” configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Cloud (https://portal.infoblox.com) may report an unhealthy status a couple of times, each lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

1. 14 Genver 2026 da 05:25 UTCresolved

   Between January 19 and 23 (UTC), phased upgrades will be performed on NIOS-X server platform components. These updates will follow the ‘Schedule Software Updates’ configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Cloud [https://portal.infoblox.com & https://portal.eu.infoblox.com] may report an unhealthy status a couple of times, each lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

1. 4 Kerzu 2025 da 17:44 UTCinvestigating

   We are currently investigating an issue where certain domains are not resolving as expected. Initial analysis indicates that this behavior occurred because the domains were included in the security feed, which temporarily impacted their resolution. The domain a01.azurefd.net was present in the feed and has now been removed. If you continue to experience resolution issues for any domain, please follow the steps in the article below to add the affected domains to a custom allow list: https://support.infoblox.com/s/article/4005 We will continue monitoring to ensure stability.

2. 4 Kerzu 2025 da 18:15 UTCmonitoring

   With no further anomalies detected, we are moving the case into a monitoring phase.

3. 4 Kerzu 2025 da 18:46 UTCresolved

   This incident has been resolved.