Histórico de interrupções do Kajabi

1. 17 Eost 2026 da 18:02 UTCmonitoring

   Recebemos relatos de erros ao salvar mudanças em várias áreas do Kajabi. Uma correção foi implementada para os erros que afetam a economia em várias áreas do Kajabi, e a poupança deve agora estar funcionando como esperado. Nossa equipe está monitorando ativamente para confirmar a resolução completa. Heróis que continuam a experimentar problemas devem tentar refrescar seu navegador, e podem contatar nossa equipe de suporte se o problema persistir.

2. 17 Eost 2026 da 20:04 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 14 Eost 2026 da 17:21 UTCidentified

   Heroes may see previous values after saving changes in Course content. Updates are being processed and applied normally, but may not immediately display. You can refresh the page to see the updated content in the meantime. Our engineering team is investigating and we will share another update as we have more information.

2. 14 Eost 2026 da 19:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14 Eost 2026 da 20:41 UTCresolved

   This incident has been resolved.

1. 6 Eost 2026 da 15:09 UTCinvestigating

   We're investigating an issue affecting countdown timer blocks in email campaigns. Affected users may see errors when editing, previewing, or sending emails that contain a countdown block. Our team is actively looking into this with a vendor and we will post an update as soon as we have more information.

2. 6 Eost 2026 da 16:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 Eost 2026 da 17:10 UTCresolved

   This incident has been resolved.

1. 4 Eost 2026 da 16:29 UTCidentified

   We have identified the cause of the error occurring when accessing the Communities product. Our engineering team is implementing a fix and working as quickly as possible to restore normal functionality. We will share another update once the fix has been deployed.

2. 4 Eost 2026 da 16:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 Eost 2026 da 17:46 UTCresolved

   This incident has been resolved.

1. 3 Eost 2026 da 14:24 UTCidentified

   Notámos alguns problemas que afectam as nossas interacções de apoio. Pode haver um atraso na resposta dos nossos agentes. Nosso fornecedor de chat está investigando e procurando resolver o assunto. Forneceremos uma atualização assim que tivermos mais informações. Entre em contato com [email protected] para suas necessidades. Obrigado por sua paciência contínua, vamos continuar a atualizar esta página como a situação evolui.

2. 3 Eost 2026 da 17:09 UTCresolved

   Nosso fornecedor implementou uma correção e isso agora está resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 29 Gouere 2026 da 00:22 UTCidentified

   Nossa equipe identificou uma questão nas Comunidades que nossa equipe de engenharia está trabalhando ativamente para resolver. Alguns vídeos recentemente enviados podem exibir miniaturas em falta ou emperradas, e certas novas notificações de posts podem não ter sido enviadas. A reprodução de vídeo nos aplicativos iOS e Android também pode ser afetada.

2. 29 Gouere 2026 da 18:26 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

3. 29 Gouere 2026 da 19:06 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 15 Gouere 2026 da 19:08 UTCidentified

   Identificámos a causa do problema do painel comunitário Meetup e nossa equipe de engenharia está trabalhando em uma correção. Agradecemos a sua paciência enquanto resolvemos isto.

2. 15 Gouere 2026 da 19:10 UTCidentified

   Estamos cientes de que a página Comunidade Meetup é inacessível e nossa equipe de engenharia está trabalhando em uma correção. Agradecemos a sua paciência enquanto resolvemos isto.

3. 15 Gouere 2026 da 19:42 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

4. 15 Gouere 2026 da 20:02 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 30 Mezheven 2026 da 09:49 UTCinvestigating

   We’re currently investigating reports of slow page loads and intermittent issues accessing Kajabi. Our engineering team is actively investigating and will provide updates as more information becomes available.

2. 30 Mezheven 2026 da 11:29 UTCinvestigating

   We're continuing to investigate reports of slow page loads and issues accessing Kajabi. Our engineering team is actively working to identify the root cause and restore normal performance as quickly as possible. We'll continue to provide updates as more information becomes available.

3. 30 Mezheven 2026 da 11:38 UTCmonitoring

   A fix has been implemented, and we are seeing the platform recover. Users are once again able to access Kajabi, and services are returning to normal. We will continue to closely monitor to ensure stability and will provide additional updates if necessary.

4. 30 Mezheven 2026 da 13:37 UTCresolved

   This incident has been resolved.

1. 26 Mezheven 2026 da 17:41 UTCinvestigating

   We've identified an issue affecting the text field in email campaigns. Our engineering team is investigating the root cause and working to resolve this as quickly as possible. We'll provide updates as soon as we have more information.

2. 26 Mezheven 2026 da 17:50 UTCidentified

   We've identified the root cause of the text field issue in email campaigns. Our engineering team is actively working on a fix and will deploy it as soon as it's ready. Thank you for your patience.

3. 26 Mezheven 2026 da 18:28 UTCidentified

   We are continuing to work on a fix for this issue. We've identified that this also affects Coaching live room sessions. We'll continue to provide updates as soon as we have more information.

4. 26 Mezheven 2026 da 18:50 UTCmonitoring

   A fix has been implemented. We're monitoring the situation closely to ensure everything is working as expected.

5. 26 Mezheven 2026 da 19:41 UTCresolved

   This incident has been resolved.

1. 24 Mezheven 2026 da 21:00 UTCinvestigating

   The Kajabi platform is currently unavailable. Our engineering team is actively investigating the cause and working to restore service as quickly as possible.

2. 24 Mezheven 2026 da 21:04 UTCinvestigating

   The Kajabi platform may currently be unavailable for some Heroes. Our engineering team is actively investigating the cause and working to restore service as quickly as possible.

3. 24 Mezheven 2026 da 21:09 UTCmonitoring

   A fix has been implemented and we are seeing the platform recover. We will continue to monitor the situation.

4. 24 Mezheven 2026 da 21:21 UTCresolved

   This incident has been resolved.

1. 17 Mezheven 2026 da 19:16 UTCinvestigating

   Some Heroes and members are currently unable to access their Kajabi Communities and/or are experiencing other issues within the Community. Our engineering team is actively investigating. We will provide updates as soon as more information is available.

2. 17 Mezheven 2026 da 22:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 Mezheven 2026 da 22:59 UTCresolved

   This incident has been resolved.

1. 12 Mezheven 2026 da 15:13 UTCinvestigating

   We're currently investigating an issue affecting Community Direct Messages (DMs) on both the web and the Kajabi Mobile App (KMA), where users may be unable to load previous messages or new messages may not appear. Our engineering team is actively looking into the issue. We'll share more updates as soon as we've identified the root cause. We highly appreciate your patience at this time.

2. 12 Mezheven 2026 da 15:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 Mezheven 2026 da 15:56 UTCmonitoring

   We have identified the root cause and pushed out a fix. Your Community DMs should now be loading up properly. We'll continue to monitor the situation for any changes.

4. 12 Mezheven 2026 da 16:26 UTCresolved

   This incident has been resolved.

1. 3 Mezheven 2026 da 16:11 UTCidentified

   We are currently investigating reports that mykajabi.com subdomains are inaccessible for users located in Turkey. This may also impact Users making changing to their content.

2. 3 Mezheven 2026 da 16:11 UTCidentified

   We have identified the cause of the issue affecting mykajabi.com subdomains for users in Turkey. We will continue to provide updates as we make progress.

3. 7 Mezheven 2026 da 01:32 UTCresolved

   This incident has been resolved.

1. 2 Mezheven 2026 da 17:13 UTCinvestigating

   We are currently investigating reports of participants being unexpectedly disconnected from Live Rooms sessions. Our team is actively looking into the issue and will provide updates as they become available. We apologize for the disruption.

2. 2 Mezheven 2026 da 19:20 UTCinvestigating

   We are continuing to investigate this issue and will continue to provide further updates as they become available. We appreciate your patience.

3. 2 Mezheven 2026 da 20:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 Mezheven 2026 da 22:39 UTCresolved

   This incident has been resolved.

1. 31 Mae 2026 da 02:45 UTCmonitoring

   One of our vendors is undergoing scheduled maintenance from 7:30 PM – 8:30 PM PST. During this window, video and audio uploads may be delayed or appear stuck. We'll continue to provide updates here as they come.

2. 31 Mae 2026 da 03:30 UTCresolved

   The maintenance has completed successfully.

1. 29 Mae 2026 da 17:03 UTCinvestigating

   We are currently investigating reports of errors affecting community access. Some users may be unable to load or interact with community content. Our team has been alerted and is actively looking into the issue.

2. 29 Mae 2026 da 20:14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 Mae 2026 da 21:32 UTCresolved

   This incident has been resolved.

1. 27 Mae 2026 da 15:29 UTCinvestigating

   We are currently investigating reports of slower than expected response times with CoFounder. Our team is actively looking into the cause and working to restore normal performance as quickly as possible. We'll provide updates as we learn more.

2. 27 Mae 2026 da 16:32 UTCidentified

   We've identified the cause as an ongoing incident with OpenAI, which CoFounder relies on. CoFounder response times will remain delayed until OpenAI resolves the upstream issue. You can monitor OpenAI's status directly at https://status.openai.com. We'll continue to provide updates here as we learn more.

3. 28 Mae 2026 da 15:07 UTCresolved

   This incident has been resolved.

1. 14 Mae 2026 da 15:48 UTCidentified

   We are aware of an issue where the "Respond to dispute" button on disputed transactions is not responding when clicked. We will update this status once we have more information.

2. 14 Mae 2026 da 16:23 UTCmonitoring

   A fix has been deployed for the issue affecting the "Respond to dispute" button on disputed transactions. We are monitoring to confirm stability.

3. 14 Mae 2026 da 16:42 UTCresolved

   Functionality has been restored and the "Respond to dispute" button is working as expected.

1. 13 Mae 2026 da 14:05 UTCinvestigating

   We are currently investigating reports of Heroes being unable to access the support portal through the "Contact support" on the top right menu in Kajabi. Our team is actively working to identify the cause and resolve this as quickly as possible. As a temporary workaround, you can access our help center directly at help.kajabi.com for assistant or contact our support team via email at [email protected].

2. 13 Mae 2026 da 15:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 Mae 2026 da 17:21 UTCresolved

   This incident has been resolved.

1. 6 Mae 2026 da 20:39 UTCidentified

   We have identified an issue where users are experiencing errors when attempting to access the Webhooks page via Settings > Integrations & Webhooks > Webhooks. Our engineering team is actively working on a fix and we are moving as quickly as possible to restore full functionality. We will continue to provide updates as we make progress.

2. 6 Mae 2026 da 20:47 UTCresolved

   This incident has been resolved.