59 Kinsta incidents · Here 2025 — official updates, affected components, duration and resolution details.
Atualmente estamos investigando relatórios de problemas com upload de arquivos maiores (100+ MB).
We are continuing to investigate the issue.
Traduzido automaticamente da atualização oficial do incidente.
Nossos engenheiros estão investigando relatórios de uma interrupção de serviço afetando sites em um servidor no data center de Frankfurt (DE). Estamos trabalhando para restaurar o serviço aos sites afetados o mais rápido possível.
We are continuing to investigate into the cause of the issue. We appreciate your patience while we work on resolving this issue as soon as possible. If you have any questions please do not hesitate to reach out to our Support team.
Our team is continuing to make progress towards a solution. We appreciate your continued patience while we work on resolving this issue as soon as possible. If you have any questions please do not hesitate to reach out to our Support team.
Our team is in the process of implementing a solution to restore service as soon as possible. We appreciate your patience and understanding while we work to restore service to the affected server. If you have any questions please do not hesitate to reach out to our Support team.
Our team is continuing to make progress on restoring full service to the affected server. We will provide updates as they become available. If you have any questions please do not hesitate to reach out to our Support team.
Our team is working as quickly as possible on implementing a solution. We appreciate your continued patience and will provide updates as they become available.
Our Engineers have successfully restored full service to all affected sites in the Frankfurt (DE) data center. We are continuing to monitor the server to ensure it's ongoing stability. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.
The server has remained stable since the solution was implemented. The incident is resolved at this time. If you have any questions or are continuing to see any issues please do not hesitate to reach out to our Support team. We are available 24/7 and always happy to help.
Traduzido automaticamente da atualização oficial do incidente.
Nosso sistema de suporte está passando por atrasos significativos na mensagem. Estamos a trabalhar para resolver a questão o mais rapidamente possível.
Identificámos o problema como estando com o nosso fornecedor, Intercom. Estamos a pedir-lhes que resolvam isto.
A Intercom atualizou sua página de status para esta edição: https://www.finstatus.com/us-hosting
Continuamos a trabalhar numa solução para esta questão com o nosso fornecedor de sistemas de suporte.
A Intercom está actualmente a trabalhar numa resolução para esta questão, e vamos voltar a actualizar uma vez que isso esteja em vigor.
Foi implementada uma correção e estamos monitorando os resultados.
Isto foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
Nossos engenheiros estão investigando relatórios de uma interrupção de serviço afetando sites no data center de Eemshaven (NL). Estamos trabalhando para restaurar o serviço aos sites afetados o mais rápido possível.
Nossos engenheiros implementaram uma solução. Continuamos a acompanhar a região para garantir a sua estabilidade permanente Se você ainda estiver vendo problemas com seu site, entre em contato com nossa equipe de suporte. Obrigado pela sua paciência e pedimos desculpa por qualquer perturbação no seu negócio.
Nossos engenheiros restauraram com sucesso o serviço completo para todos os sites afetados no data center de Eemshaven (NL). Se você ainda estiver vendo problemas com seu site, entre em contato com nossa equipe de suporte. Obrigado pela sua paciência e pedimos desculpa por qualquer perturbação no seu negócio.
Traduzido automaticamente da atualização oficial do incidente.
Nossos engenheiros estão investigando relatórios de uma interrupção de serviço afetando sites no data center de Amsterdam (NL). Estamos trabalhando para restaurar o serviço aos sites afetados o mais rápido possível.
Nossos engenheiros identificaram que o problema é causado pelo nosso provedor de upstream para uma de nossas instâncias de computação. Continuamos a acompanhar a situação e forneceremos novas atualizações à medida que estiverem disponíveis.
Continuamos trabalhando com nosso provedor de nuvem upstream. Obrigado pela vossa paciência.
Nossos engenheiros confirmaram que o serviço foi restaurado com sucesso em todos os sites afetados no data center de Amsterdam (NL). Estamos a acompanhar quaisquer outras questões. Se você ainda estiver vendo problemas com seu site, entre em contato com nossa equipe de suporte. Obrigado pela sua paciência, e pedimos desculpa por qualquer perturbação no seu negócio.
Nossos engenheiros confirmaram novamente que o serviço foi restaurado com sucesso em todos os sites afetados no data center de Amsterdam (NL). Este incidente está agora totalmente resolvido.
Traduzido automaticamente da atualização oficial do incidente.
Nossos engenheiros estão investigando relatórios de problemas de desempenho com nosso painel de controle, MyKinsta. Estamos trabalhando em restaurar o serviço normal para MyKinsta o mais rápido possível.
Foi implementada uma correção e estamos monitorando os resultados.
Após monitorar a situação, nossos engenheiros confirmaram que o serviço completo permaneceu para o nosso painel de controle, MyKinsta. Se ainda não conseguir entrar no MyKinsta, entre em contato com nossa equipe de suporte enviando um e-mail para [email protected]. Pedimos desculpa por qualquer perturbação causada.
Traduzido automaticamente da atualização oficial do incidente.
Atualmente estamos investigando uma série de relatórios de ações falhadas (backups, push action, etc.) em Mykinsta.
Foi implementada uma correção e estamos monitorando os resultados.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
Atualmente estamos investigando questões de desempenho para sites hospedados no datacenter de Amsterdam. Isso não está afetando todos os sites no datacenter, está limitado a vários sites e nossa equipe está trabalhando nele.
Foi implementada uma correção e estamos monitorando os resultados.
Este incidente foi resolvido.
Traduzido automaticamente da atualização oficial do incidente.
We are currently investigating reports for new sessions in MyKinsta dashboard where the login to our dashboard is hanging. We will provide updates as soon as they become available.
The issue has been identified and a fix is being implemented.
The fix we attempted to deploy didn't work, we are continuing to investigate this further on our end. We will provide updates as soon as they become available! Thanks for your understanding and patience.
Our Engineering team has identified that this is impacting other MyKinsta-related actions, such as creating new environments and adding domains to environments. We are continuing to investigate this issue. Thank you for your continued patience.
Our Engineering team are continuing to investigate the issue. If you require assistance and are unable to log into MyKinsta, please reach out to our Support team by emailing [email protected].
Our Engineering team are continuing to investigate the issue.
MyKinsta will be completely unavailable while our Engineering team continue to focus on resolving this issue. Websites are not impacted by this MyKinsta outage. Thank you for your continued patience.
Our Engineering team are continuing to investigate the issue as a priority.
Our Engineering team has implemented a solution and is currently monitoring the results.
MyKinsta has remained fully operational since the solution was deployed. We will continue to monitor the situation.
MyKinsta has remained operational during our monitoring, and as such, we will mark this incident as resolved. Thank you for your patience throughout this, and we do apologize for any issues you experienced attempting to access MyKinsta.
Our Engineers are investigating reports of a service disruption affecting some sites in the London data center. We are working to restore service to affected sites as quickly as possible.
Our Engineers are continuing to investigate the issue.
Our Engineers are continuing to investigate the issue. We apologize for the inconvenience.
Our Engineers have successfully restored full service to all affected sites in the London (UK) data center. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.
We are currently investigating the issues in Amsterdam data center.
The affected hosting machines are booting up, the sites are now online and we're monitoring.
This incident has been resolved.
Some servers in the Amsterdam datacenter are not reachable. We are currently working with our provider to determine a cause and resolve this as quickly as possible.
A fix has been implemented by our datacenter provider and we are monitoring the results.
We've confirmed all sites are once again reachable. If you have any other questions, please reach out to our support team via chat, or by emailing us at [email protected].
Our service partner, Cloudflare, is currently experiencing an issue in which certain legitimate requests are being incorrectly assigned a low bot score. As a result, some requests may be blocked by our Bot Protection feature if it is enabled on the site. A fix has been released, and we are closely monitoring its results. You may also follow the link to Cloudflare's status page: https://www.cloudflarestatus.com/incidents/3xzf6gwrv137.
We are continuing to monitor the situation. Thank you for your patience.
This incident has been resolved.
We have received reports of issues with CDN that affects sites hosted in Jerusalem data center. Enabling CDN might cause layout issues on the site. We are investigating the issue.
We have released a hotfix for .il TLDs to mitigate this issue while we await Cloudflare's full resolution of the incident. Thank you for your patience. https://www.cloudflarestatus.com/incidents/vjbxys0gy9bb
This incident has been resolved.
There's an Custom Hostname API issue on Cloudflare which is preventing the domains from being added in Mykinsta. https://www.cloudflarestatus.com/incidents/59gsh0xrh6gg
Cloudflare has now updated its status page to confirm that they have identified the issue and is working on a fix. We will provide further updates here as they become available.
We are continuing to monitor the situation. Thank you for your patience.
Adding new Domains to MyKinsta may occasionally fail. We are monitoring the situation continuously. Thank you for your patience.
Cloudflare has released a fix, and we are continuously monitoring the results.
This incident has been resolved.
We are currently investigating the issue of site creation failing.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating issues with Mykinsta dashboard. If you need to contact the support team in the meantime, please email [email protected].
We have identified the root cause of the dashboard inaccessibility. The issue stems from a disruption with our Apollo GraphQL integration. We are actively working together with the Apollo team to resolve the issue and restore full access as quickly as possible.
We have deployed a temporary workaround that should restore dashboard access for most users, but the underlying issue is not yet fully resolved and may surface again. We are continuing to work toward a permanent fix.
A permanent fix has been successfully deployed, and dashboard access is fully restored. We are now monitoring the platform closely to ensure long-term stability and to confirm that the integration with Apollo GraphQL remains stable.
This incident has been resolved.
We are currently investigating timeout issues related to downloadable and external backups. This feature is temporarily disabled while we continue our investigation. We apologize for the inconvenience.
This incident has been resolved.
We are seeing a number of errors on the Domains page for sites in MyKinsta, and errors when attempting to add domains. Upon further investigation we determined this is due to an API outage at Cloudflare: https://www.cloudflarestatus.com/incidents/znll7lfnd35h They are currently working on implementing a fix for this.
Errors when attempting to add domains are affecting site and staging environment creations as well; this will also be resolved when Cloudflare's fix is in place: https://www.cloudflarestatus.com/incidents/znll7lfnd35h
A fix has been implemented; please re-try any previously failed actions in MyKinsta and contact support if you are still experiencing difficulties.
This has been resolved.
Our Engineers are investigating reports of performance issues with the analytics data reported in MyKinsta. We are working restore normal functionality to our analytics system as quickly as possible.
We are continuing to look into the issue and are working towards a solution as soon as possible. If you do have any questions please do not hesitate to reach out to our Support team. We appreciate your patience in this matter.
We’re continuing to investigate the reported performance issues affecting MyKinsta. Our team is looking into the cause and will share further updates as soon as we have more information.
A fix has been implemented and we are monitoring the results.
This incident has been resolved and all data is visible.