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    Histórico de interrupções do Liaison Edu

    46 Liaison Edu incidents · Mae 2020 — official updates, affected components, duration and resolution details.

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    ETL Processes Experiencing Delays

    Início 2 Meurzh 2026 da 16:29 UTC · 21h 35m

    IssuesMinor incident
    Componentes afetados
    WebAdMITETL (CAS->WA Data Integration)
    1. 2 Meurzh 2026 da 16:29 UTCinvestigating

      We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2 Meurzh 2026 da 22:00 UTCidentified

      Our team has identified the issue and is deploying a fix, after which we will begin resynchronizing data between CAS and WebAdMIT. We will provide an update on progress in the morning. If you have exports from WebAdMIT that run overnight, you may wish to pause them.

    3. 3 Meurzh 2026 da 14:04 UTCresolved

      Our team has resolved the issue and resynchronized data between CAS and WebAdMIT. If you paused exports from WebAdMIT, you may want to restart them at this time.

    Configuration Portal Access is Down

    Início 24 Ebrel 2025 da 20:25 UTC · 16h 50m

    OutageMajor incident
    Componentes afetados
    Configuration PortalConfiguration Portal
    1. 24 Ebrel 2025 da 20:25 UTCinvestigating

      Access to the configuration portal is currently unavailable on both prelaunch and production. Our support team is investigating.

    2. 25 Ebrel 2025 da 13:15 UTCresolved

      Configuration Portal access has been restored; thank you for you patience as our team worked through this issue.

    ETL processes are experiencing a delay

    Início 28 Cʼhwevrer 2025 da 15:08 UTC · 1h 59m

    IssuesMinor incident
    Componentes afetados
    WebAdMITWebAdMIT API
    1. 28 Cʼhwevrer 2025 da 15:08 UTCinvestigating

      We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 28 Cʼhwevrer 2025 da 16:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 28 Cʼhwevrer 2025 da 17:07 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues

    Início 12 Du 2024 da 14:50 UTC · 3h 21m

    IssuesMinor incident
    Componentes afetados
    Applicant PortalEvaluator Portal (LORs)Configuration PortalCAS APIApplicant Portal PDFs
    1. 12 Du 2024 da 14:50 UTCinvestigating

      Intermittent Connectivity Issues We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Applicant Portal Applicant Portal PDFs Evaluator Portal (LORs) CAS API Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 Du 2024 da 16:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 Du 2024 da 18:11 UTCresolved

      This incident has been resolved.

    WebAdMIT Degraded Performance

    Início 12 Du 2024 da 14:20 UTC · 3h 51m

    OutageMajor incident
    Componentes afetados
    WebAdMITWebAdMIT PDFs
    1. 12 Du 2024 da 14:20 UTCinvestigating

      We are aware that some users are experiencing slower load times accessing WebAdMIT and issues downloading the following types of PDFs: - Full Application - Transcript - Evaluation Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 Du 2024 da 16:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 Du 2024 da 18:11 UTCresolved

      This incident has been resolved.

    WebAdMIT Degraded Performance

    Início 3 Genver 2024 da 22:47 UTC · 15h 2m

    Pending
    Componentes afetados
    WebAdMITWebAdMIT PDFs
    1. 3 Genver 2024 da 22:47 UTCinvestigating

      WebAdMIT is currently experiencing degraded performance, leading to intermittent slowness in system responses. Our Technical Support team is working to identify and resolve the issue.

    2. 4 Genver 2024 da 03:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 Genver 2024 da 13:45 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 4 Genver 2024 da 13:49 UTCresolved

      Performance issues have been resolved. Our team is monitoring the system to ensure the issue does not reoccur.

    Intermittent API Issues

    Início 11 Gwengolo 2023 da 18:22 UTC · 1h 37m

    OutageMajor incident
    Componentes afetados
    WebAdMIT API
    1. 11 Gwengolo 2023 da 18:22 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the WebAdMIT APIs. Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 11 Gwengolo 2023 da 19:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 Gwengolo 2023 da 20:00 UTCresolved

      This incident has been resolved.

    PDFs Degraded Performance

    Início 6 Mezheven 2023 da 19:20 UTC · 15h 30m

    IssuesMinor incident
    Componentes afetados
    WebAdMIT PDFs
    1. 6 Mezheven 2023 da 19:20 UTCinvestigating

      We are aware that some users may be experiencing slowness accessing the following types of PDFs: - Applicant Uploads, and PDFs - Evaluator PDFs - Transcripts Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 7 Mezheven 2023 da 10:51 UTCresolved

      This incident has been resolved.

    PDFs Unavailable

    Início 30 Mae 2023 da 13:33 UTC · 1h 50m

    IssuesMinor incident
    Componentes afetados
    WebAdMIT PDFsApplicant Portal PDFs
    1. 30 Mae 2023 da 13:33 UTCinvestigating

      We are aware that some users may be experiencing slowness accessing the following types of PDFs: - Applicant Uploads, and PDFs - Evaluator PDFs - Transcripts Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 30 Mae 2023 da 15:23 UTCresolved

      This incident has been resolved.

    Prelaunch CAS Configuration Portal - Intermittent Connectivity Issues

    Início 3 Ebrel 2023 da 12:53 UTC · 1h 10m

    IssuesMinor incident
    Componentes afetados
    Configuration Portal
    1. 3 Ebrel 2023 da 12:53 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portal: 1. Prelaunch CAS Configuration Portal Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 3 Ebrel 2023 da 14:03 UTCresolved

      This incident has been resolved.

    Transcript Delay Notice

    Início 18 Genver 2023 da 20:15 UTC · 0m

    Pending
    Componentes afetados
    WebAdMIT PDFsApplicant Portal PDFs
    1. 18 Genver 2023 da 20:15 UTCresolved

      Delivery of some official transcripts to Liaison was delayed. These transcripts have now been received and processed. We encourage schools to consider any transcript with a posted date of 01/19/23 or earlier to have arrived before any January deadlines.

    Delays Transmitting Applicants into WebAdMIT

    Início 27 Here 2022 da 14:03 UTC · 22h 11m

    IssuesMinor incident
    Componentes afetados
    WebAdMIT
    1. 27 Here 2022 da 14:03 UTCinvestigating

      Following last night’s maintenance, our team has made some progress on mitigating the delays transmitting applicant data into WebAdMIT but we have more improvements to make. As a reminder: • All applicant data is transmitting, it is just taking longer to arrive in WebAdMIT than expected. • If you are exporting data nightly from WebAdMIT to other systems and your exports look only for applications submitted yesterday, you will need to rerun last night’s export in the morning. Alternatively, you can adjust your export to include applicants submitted in the previous two days. We will keep you updated on progress.

    2. 27 Here 2022 da 18:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 Here 2022 da 01:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 Here 2022 da 12:14 UTCresolved

      This incident has been resolved.

    Some PDFs Unavailable

    Início 12 Gwengolo 2022 da 14:36 UTC · 10h 22m

    OutageMajor incident
    Componentes afetados
    WebAdMIT PDFs
    1. 12 Gwengolo 2022 da 14:36 UTCinvestigating

      We are aware that some users may be experiencing issues downloading Full Application PDFs from WebAdMIT. Please re-try if you are having difficulty as that may solve the issue. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 Gwengolo 2022 da 17:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Gwengolo 2022 da 23:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 Gwengolo 2022 da 00:57 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues

    Início 12 Eost 2022 da 13:25 UTC · 11h 8m

    IssuesMinor incident
    Componentes afetados
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITConfiguration PortalWebAdMIT PDFsWebAdMIT APICAS APIApplicant Portal PDFs
    1. 12 Eost 2022 da 13:25 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Portals WebAdMIT Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 Eost 2022 da 17:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 Eost 2022 da 19:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results. However some users may still experience intermittent connectivity issue.

    4. 13 Eost 2022 da 00:33 UTCresolved

      This incident has been resolved.

    WebAdMIT - Intermittent Connectivity Issues

    Início 21 Mezheven 2022 da 18:50 UTC · 1h 51m

    OutageMajor incident
    Componentes afetados
    Universal Advisor PortalWebAdMITConfiguration PortalWebAdMIT PDFsWebAdMIT API
    1. 21 Mezheven 2022 da 18:50 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing WebAdMIT Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 21 Mezheven 2022 da 19:45 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 Mezheven 2022 da 20:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21 Mezheven 2022 da 20:41 UTCresolved

      This incident has been resolved.

    Some PDFs Unavailable

    Início 31 Mae 2022 da 21:47 UTC · 7h 13m

    IssuesMinor incident
    Componentes afetados
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITWebAdMIT PDFsApplicant Portal PDFs
    1. 31 Mae 2022 da 21:47 UTCinvestigating

      We are aware that some users may be experiencing issues downloading PDFs. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 31 Mae 2022 da 23:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 Mezheven 2022 da 00:06 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 1 Mezheven 2022 da 05:00 UTCresolved

      This incident has been resolved.

    PDFs Unavailable

    Início 26 Mae 2022 da 13:09 UTC · 2h 39m

    OutageMajor incident
    Componentes afetados
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITWebAdMIT PDFsWebAdMIT APICAS APIApplicant Portal PDFs
    1. 26 Mae 2022 da 13:09 UTCidentified

      We are aware that some users may be experiencing issues downloading PDFs. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 26 Mae 2022 da 15:48 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues - Prelaunch portals

    Início 18 Ebrel 2022 da 14:25 UTC · 24m

    IssuesMinor incident
    Componentes afetados
    Applicant Portal
    1. 18 Ebrel 2022 da 14:25 UTCidentified

      We are aware that some users are experiencing intermittent connectivity issues which may prevent them from accessing the following portals: - Applicant Portal - Prelaunch environment Our technical support team has identified the issue and is working to restore full access at this time. We will provide an update once resolved. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 18 Ebrel 2022 da 14:26 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 18 Ebrel 2022 da 14:49 UTCresolved

      During our monitoring period, no other connectivity issues were observed by our technical support team. This issue is now resolved.

    Prelaunch CAS Application - Intermittent Connectivity Issues

    Início 18 Ebrel 2022 da 00:11 UTC · 2h 0m

    OutageMajor incident
    Componentes afetados
    Applicant PortalConfiguration Portal
    1. 18 Ebrel 2022 da 00:11 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: - Prelaunch CAS Application Portal - Prelaunch CAS Configuration Portal - Prelaunch Application PDFs Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause. NOTE: Production Applications are not impacted.

    2. 18 Ebrel 2022 da 02:11 UTCresolved

      This incident has been resolved.

    Prelaunch CAS Application - Intermittent Connectivity Issues

    Início 4 Ebrel 2022 da 19:09 UTC · 45m

    IssuesMinor incident
    Componentes afetados
    Applicant PortalConfiguration Portal
    1. 4 Ebrel 2022 da 19:09 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: - Prelaunch CAS Application Portal - Prelaunch CAS Configuration Portal - Prelaunch Application PDFs Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause. NOTE: Production Applications are not impacted.

    2. 4 Ebrel 2022 da 19:54 UTCresolved

      This incident has been resolved.