Histórico de interrupções do Lmax

1. 16 Here 2026 da 14:53 UTCidentified

   O site LMAX (www.lmax.com) está atualmente indisponível para alguns usuários devido às alterações necessárias ao motor de hospedagem. Pedimos desculpa pelo inconveniente e estamos a trabalhar para restaurar o acesso total. Vamos fornecer uma atualização em breve.

2. 16 Here 2026 da 15:01 UTCmonitoring

   Foi implementada uma correção e estamos monitorando os resultados.

3. 16 Here 2026 da 15:11 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 22 Mae 2026 da 06:49 UTCinvestigating

   We are investigating market data related incident that has started at 06:09 UTC

2. 22 Mae 2026 da 08:11 UTCinvestigating

   We are currently investigating alternative solutions to restore service.

3. 22 Mae 2026 da 09:18 UTCresolved

   Services are now restored.

1. 18 Mae 2026 da 09:07 UTCinvestigating

   We are currently investigating the issue. Front End application is not affected by this incident. More updates to follow shortly.

2. 18 Mae 2026 da 09:51 UTCmonitoring

   A fix has been successfully implemented and service is restored. We are currently monitoring the system.

3. 18 Mae 2026 da 11:16 UTCresolved

   This incident has been resolved.

1. 14 Mae 2026 da 13:14 UTCidentified

   We apologise for the downtime. The cause is unexpectedly prolonged maintenance that involved patching the underlying servers against some of the recent serious vulnerabilities. While we have been solving hiccups and gremlins we discovered during the patching, unfortunately the pre-set maintenance template resolved it automatically. Please accept our apologies. ETA: 1h.

2. 14 Mae 2026 da 15:11 UTCresolved

   The extended UAT maintenance has been completed successfuly. We have released a new version of the software and conducted other urgent maintenance. Please accept our sincere apologies for the delay.

1. 30 Ebrel 2026 da 03:59 UTCinvestigating

   Please be aware of an ongoing P1 incident affecting PERPS in Demo and Production. This is affecting both revenue and client trading. The issue is being investigated as a priority. More information to follow shortly.

2. 30 Ebrel 2026 da 05:03 UTCidentified

   Re this ongoing incident, further to investigation, we have now identified a root cause. An emergency change is being prepared to resolve the issue, and we plan to bring PERPS Demo and Production back up shortly.

3. 30 Ebrel 2026 da 07:23 UTCresolved

   Resolved: Release was pushed to both PERPS Demo and Production and we are back up and running now.

1. 29 Ebrel 2026 da 13:25 UTCinvestigating

   We are currently investigating the issue where Crypto deposits are not showing full ledger information for Broker Clients.

2. 29 Ebrel 2026 da 14:23 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 Ebrel 2026 da 14:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 29 Ebrel 2026 da 15:06 UTCresolved

   This incident has been resolved.

1. 5 Meurzh 2026 da 09:52 UTCinvestigating

   We will be undergoing scheduled maintenance during this time.

2. 5 Meurzh 2026 da 11:46 UTCresolved

   This incident has been resolved.

1. 20 Cʼhwevrer 2026 da 18:51 UTCinvestigating

   We are investigating incident related to internet connectivity.

2. 20 Cʼhwevrer 2026 da 19:17 UTCmonitoring

   We have recorded impact on the internet based services in London between 18:36 and 18:46 DST. We are currently monitoring the situation.

3. 20 Cʼhwevrer 2026 da 19:47 UTCresolved

   This incident has been resolved.

1. 2 Cʼhwevrer 2026 da 12:49 UTCinvestigating

   We are investigating an incident impacting emails sent from lmax.com and lmaxdigital.com domains to external contacts.

2. 2 Cʼhwevrer 2026 da 14:40 UTCmonitoring

   We have implemented a fix earlier this morning and are gradually recovering external outbound email service.

3. 2 Cʼhwevrer 2026 da 15:53 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 3 Cʼhwevrer 2026 da 07:58 UTCresolved

   This incident has been resolved.

1. 14 Genver 2026 da 13:24 UTCinvestigating

   We are currently investigating incident related to Perpetual Futures FIX trading.

2. 14 Genver 2026 da 14:01 UTCmonitoring

   We are monitoring the incident after applying the fix.

3. 14 Genver 2026 da 14:10 UTCresolved

   The incident has been resolved.

1. 12 Kerzu 2025 da 21:52 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 12 Kerzu 2025 da 22:27 UTCresolved

   We are pleased to announce the incident has now been resolved. We investigated the issue, identified a fix, raised a change request for the proposed resolution and actioned the change. This has been tested and confirmed resolved.

1. 8 Kerzu 2025 da 10:19 UTCinvestigating

   Some clients reported rejections from https://api.lmaxtrader.com.

2. 8 Kerzu 2025 da 10:58 UTCmonitoring

   We have created a workaround for the issue. Some clients confirmed connectivity.

3. 8 Kerzu 2025 da 12:00 UTCresolved

   This incident has been resolved.

1. 18 Du 2025 da 14:12 UTCidentified

   Please note that DFX Trading Portal is currently unavailable. Please contact support if you wish to place a trade.

2. 18 Du 2025 da 14:55 UTCresolved

   The incident has been resolved as of 14:42 UTC.

1. 18 Du 2025 da 12:03 UTCinvestigating

   we are currently investigating the issue. Should have you have any issues logging in please do not hesitate to contact our LMAX Client Services team.

2. 18 Du 2025 da 12:59 UTCresolved

   Please note this incident is now resolved. For further queries, please do hesitate to contact our LMAX Client Services team via [email protected] or via +44 20 3192 2555.

1. 12 Du 2025 da 09:33 UTCinvestigating

   We are currently investigating this issue.

2. 12 Du 2025 da 11:08 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 Du 2025 da 11:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12 Du 2025 da 13:36 UTCresolved

   This incident has been resolved.

1. 18 Eost 2025 da 12:58 UTCresolved

   Trading was briefly suspended on the Production Perpetual Futures Exchange due to an issue connecting to a third-party pricing source. All functionality has now resumed; markets were opened at 13:55 BST.

1. 20 Mezheven 2025 da 13:41 UTCinvestigating

   We are currently investigating the issue

2. 20 Mezheven 2025 da 14:35 UTCresolved

   this incident has now been resolved.

1. 19 Gouere 2024 da 06:13 UTCinvestigating

   We are currently investigating incident impacting MT4 Retail service.

2. 19 Gouere 2024 da 08:12 UTCmonitoring

   We have implemented the workaround and are monitoring the incident

3. 19 Gouere 2024 da 09:04 UTCresolved

   The incident has been resolved

1. 8 Gouere 2024 da 20:14 UTCinvestigating

   We are currently investigating the issue with Live Chat. For urgent queries, please contact us via phone on + 44 20 3192 2555

2. 8 Gouere 2024 da 21:03 UTCresolved

   This incident has now been resolved

1. 20 Mezheven 2024 da 19:30 UTCidentified

   There is currently an intermittent issue affecting some of services fronted by Cloudflare. Clients who are using impacted services will be getting 502 errors. This issue is logged on Cloudflare status page: https://www.cloudflarestatus.com/incidents/p7l6rrbhysck We are monitoring the issue and are prepared to take mitigation action should the problem worsen.

2. 20 Mezheven 2024 da 20:05 UTCidentified

   Cloudflare posted updated on their status page: The issue has been identified and a fix is being implemented. Posted at 20:52 BST We are continuing to monitor the situation.

3. 20 Mezheven 2024 da 20:18 UTCmonitoring

   A fix has been implemented and we are monitoring the situation.

4. 20 Mezheven 2024 da 20:22 UTCresolved

   This incident has been resolved.