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    Histórico de interrupções do Locally

    53 Locally incidents · Du 2022 — official updates, affected components, duration and resolution details.

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    Aumento da latência nos objetivos de pesquisa

    Início 31 Eost 2026 da 06:28 UTC · 1h 46m

    IssuesMinor incident
    Componentes afetados
    Locally.comLocally "Pages"Storefronts
    1. 31 Eost 2026 da 06:28 UTCinvestigating

      Estamos actualmente a investigar esta questão.

    2. 31 Eost 2026 da 07:02 UTCinvestigating

      Continuamos a investigar esta questão.

    3. 31 Eost 2026 da 07:12 UTCidentified

      Identificámos a questão e estamos a trabalhar numa solução. Enquanto isso, alguns clientes usando sites Storefronts e outras superfícies de pesquisa de produtos continuam a experimentar desempenho degradado.

    4. 31 Eost 2026 da 07:31 UTCidentified

      Continuamos trabalhando em uma solução para esse problema.

    5. 31 Eost 2026 da 08:07 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    6. 31 Eost 2026 da 08:14 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Problemas com a ingestão e a comunicação de dados

    Início 26 Eost 2026 da 20:40 UTC · 13m

    Pending
    1. 26 Eost 2026 da 20:40 UTCinvestigating

      Estamos actualmente a investigar esta questão.

    2. 26 Eost 2026 da 20:53 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Atualmente experimentando uma falha de serviço de busca para um pequeno número de clientes devido a uma quantidade anormal de tráfego.

    Início 24 Eost 2026 da 15:14 UTC · 56m

    Pending
    1. 24 Eost 2026 da 15:14 UTCidentified

      A questão foi identificada e está a ser implementada uma solução.

    2. 24 Eost 2026 da 15:40 UTCmonitoring

      Foi implementada uma correção e estamos monitorando os resultados.

    3. 24 Eost 2026 da 16:10 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Brand and Retailer Analytics Service Unavailability

    Início 11 Mezheven 2026 da 15:51 UTC · 40m

    IssuesMinor incident
    Componentes afetados
    Brand & Retailer Analytics
    1. 11 Mezheven 2026 da 15:51 UTCinvestigating

      We are currently investigating this issue.

    2. 11 Mezheven 2026 da 15:51 UTCinvestigating

      We are experiencing an outage for our Brand and Retailer Analytics Service. Our engineering team is investigating the cause.

    3. 11 Mezheven 2026 da 16:23 UTCidentified

      The issue has been identified resolution in progress.

    4. 11 Mezheven 2026 da 16:44 UTCresolved

      This incident has been resolved.

    Admin panel access issues

    Início 8 Mae 2026 da 15:23 UTC · 1h 9m

    IssuesMinor incident
    Componentes afetados
    Locally.com
    1. 8 Mae 2026 da 15:23 UTCinvestigating

      We are currently investigating this issue.

    2. 8 Mae 2026 da 15:40 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 Mae 2026 da 16:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 Mae 2026 da 16:32 UTCresolved

      This incident has been resolved.

    Daily ShopSense reports delayed

    Início 7 Mae 2026 da 11:51 UTC · 5h 52m

    IssuesMinor incident
    Componentes afetados
    API (v2 / Headless, Cart, ShopSense, and Marketing)
    1. 7 Mae 2026 da 11:51 UTCinvestigating

      We are currently investigating this issue.

    2. 7 Mae 2026 da 12:35 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 Mae 2026 da 17:43 UTCresolved

      This incident has been resolved.

    Site outage

    Início 29 Ebrel 2026 da 16:35 UTC · 31m

    OutageCritical incident
    Componentes afetados
    API (v1)Product LocatorsBuy it Locally / Carts / TransactionsBrand & Retailer AnalyticsInventory IngestionLocally.comLocally "Pages"Same-day DeliveryDealer Feed IngestionStorefrontsAPI (v2 / Headless, Cart, ShopSense, and Marketing)Store Locators
    1. 29 Ebrel 2026 da 16:35 UTCinvestigating

      We are currently investigating this issue.

    2. 29 Ebrel 2026 da 16:54 UTCinvestigating

      All services are now operational. Monitoring and conducting root cause analysis.

    3. 29 Ebrel 2026 da 16:55 UTCinvestigating

      We are continuing to investigate the root cause.

    4. 29 Ebrel 2026 da 16:56 UTCidentified

      The root cause has been identified.

    5. 29 Ebrel 2026 da 16:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 29 Ebrel 2026 da 17:06 UTCresolved

      This incident has been resolved.

    Issue loading locally pages

    Início 16 Cʼhwevrer 2026 da 22:58 UTC · 1h 3m

    Pending
    Componentes afetados
    API (v1)Product LocatorsBuy it Locally / Carts / TransactionsBrand & Retailer AnalyticsInventory IngestionLocally.comLocally "Pages"Same-day DeliveryDealer Feed IngestionStorefrontsAPI (v2 / Headless, Cart, ShopSense, and Marketing)Store Locators
    1. 16 Cʼhwevrer 2026 da 22:58 UTCinvestigating

      We are currently investigating this issue.

    2. 16 Cʼhwevrer 2026 da 23:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 Cʼhwevrer 2026 da 00:01 UTCresolved

      This incident has been resolved.

    ShopSense reports are delayed

    Início 23 Genver 2026 da 11:49 UTC · 8h 12m

    Pending
    Componentes afetados
    API (v2 / Headless, Cart, ShopSense, and Marketing)
    1. 23 Genver 2026 da 11:49 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 23 Genver 2026 da 20:02 UTCresolved

      This incident has been resolved.

    Partial ShopSense Inventory Outage

    Início 22 Genver 2026 da 21:21 UTC · 22h 41m

    Pending
    Componentes afetados
    API (v2 / Headless, Cart, ShopSense, and Marketing)
    1. 22 Genver 2026 da 21:21 UTCinvestigating

      We are currently investigating this issue.

    2. 23 Genver 2026 da 20:02 UTCresolved

      This incident has been resolved.

    Inventory Sync Delayed

    Início 22 Genver 2026 da 11:13 UTC · 6h 26m

    IssuesMinor incident
    Componentes afetados
    Inventory Ingestion
    1. 22 Genver 2026 da 11:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22 Genver 2026 da 17:39 UTCresolved

      This incident has been resolved.

    Issue with Store Locators

    Início 24 Kerzu 2025 da 16:29 UTC · 1h 25m

    IssuesMinor incident
    Componentes afetados
    Store Locators
    1. 24 Kerzu 2025 da 16:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 24 Kerzu 2025 da 16:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 Kerzu 2025 da 17:54 UTCresolved

      This incident has been resolved.

    Issues with dealer data ingestion

    Início 8 Kerzu 2025 da 15:58 UTC · 2h 4m

    IssuesMinor incident
    Componentes afetados
    Dealer Feed Ingestion
    1. 8 Kerzu 2025 da 15:58 UTCinvestigating

      We are currently investigating this issue.

    2. 8 Kerzu 2025 da 16:56 UTCinvestigating

      We are still investigating delays with ingesting dealer data. We will send another update as soon as possible.

    3. 8 Kerzu 2025 da 17:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 Kerzu 2025 da 18:02 UTCresolved

      This incident has been resolved.

    Site outage

    Início 7 Du 2025 da 19:22 UTC · 32m

    OutageCritical incident
    Componentes afetados
    Locally.com
    1. 7 Du 2025 da 19:22 UTCinvestigating

      We are currently investigating this issue.

    2. 7 Du 2025 da 19:55 UTCresolved

      This incident has been resolved.

    General outage

    Início 17 Here 2025 da 21:56 UTC · 1h 4m

    OutageMajor incident
    Componentes afetados
    API (v1)Product LocatorsBuy it Locally / Carts / TransactionsInventory IngestionLocally.comLocally "Pages"Same-day DeliveryStorefrontsAPI (v2 / Headless, Cart, ShopSense, and Marketing)Store Locators
    1. 17 Here 2025 da 21:56 UTCinvestigating

      We are investigating a site-wide issue. Thanks for your patience while we investigate.

    2. 17 Here 2025 da 22:21 UTCidentified

      We have identified the cause of the outage and are working on a fix. We'll report back with an update in 20 minutes.

    3. 17 Here 2025 da 22:43 UTCidentified

      Thanks for your continued patience. We are still working on a fix. We will post another update in 45 minutes.

    4. 17 Here 2025 da 23:08 UTCidentified

      A fix has been implemented and we expect services to be fully restored shortly.

    5. 17 Here 2025 da 23:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 17 Here 2025 da 23:23 UTCresolved

      This incident has been resolved. We are still experiencing a slight delay with outbound communications but this should be resolved within 20-30 minutes.

    Daily ShopSense reports delayed

    Início 6 Here 2025 da 12:08 UTC · 2h 4m

    IssuesMinor incident
    Componentes afetados
    API (v2 / Headless, Cart, ShopSense, and Marketing)
    1. 6 Here 2025 da 12:08 UTCinvestigating

      We are currently investigating this issue.

    2. 6 Here 2025 da 12:09 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 Here 2025 da 18:13 UTCresolved

      This incident has been resolved.

    Daily ShopSense reports delayed

    Início 13 Gwengolo 2025 da 12:41 UTC · 45m

    IssuesMinor incident
    Componentes afetados
    API (v2 / Headless, Cart, ShopSense, and Marketing)
    1. 13 Gwengolo 2025 da 12:41 UTCinvestigating

      We are currently investigating this issue.

    2. 13 Gwengolo 2025 da 12:43 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13 Gwengolo 2025 da 12:45 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 13 Gwengolo 2025 da 14:19 UTCresolved

      This incident has been resolved.

    Ingestion of Inventory and Dealer feeds is currently stopped

    Início 6 Gwengolo 2025 da 10:08 UTC · 58m

    IssuesMinor incident
    Componentes afetados
    Inventory IngestionDealer Feed Ingestion
    1. 6 Gwengolo 2025 da 10:08 UTCinvestigating

      We are currently investigating this issue.

    2. 6 Gwengolo 2025 da 11:06 UTCresolved

      This incident has been resolved.

    Daily ShopSense reports delayed

    Início 4 Gwengolo 2025 da 12:58 UTC · 1h 16m

    IssuesMinor incident
    Componentes afetados
    API (v2 / Headless, Cart, ShopSense, and Marketing)
    1. 4 Gwengolo 2025 da 12:58 UTCinvestigating

      We are currently investigating this issue.

    2. 4 Gwengolo 2025 da 14:14 UTCresolved

      This incident has been resolved.

    Daily ShopSense reports & Inventory Ingestion experiencing errors

    Início 20 Eost 2025 da 13:22 UTC · 6h 40m

    IssuesMinor incident
    Componentes afetados
    Brand & Retailer AnalyticsInventory IngestionAPI (v2 / Headless, Cart, ShopSense, and Marketing)
    1. 20 Eost 2025 da 13:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 20 Eost 2025 da 14:51 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 20 Eost 2025 da 20:02 UTCresolved

      This incident has been resolved.