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    Histórico de interrupções do Mailjet

    51 Mailjet incidents · Kerzu 2021 — official updates, affected components, duration and resolution details.

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    Incidente da Microsoft Resultando em Problemas de Entrega para M365

    Início 4 Gwengolo 2026 da 12:23 UTC · 32m

    Pending
    1. 4 Gwengolo 2026 da 12:23 UTCmonitoring

      Começando por volta das 08:00 UTC, a Microsoft começou a experimentar um incidente causando um aumento do volume de e-mails diferidos em todas as regiões do M365. As respostas afetadas estão retornando "451 4.7.500 Servidor ocupado". Nossas equipes estão monitorando ativamente a situação. O envio para outros provedores de e-mail não é afetado.

    2. 4 Gwengolo 2026 da 12:55 UTCresolved

      Este incidente foi resolvido.

    Traduzido automaticamente da atualização oficial do incidente.

    Support Ticket Creation Failures

    Início 5 Mezheven 2026 da 10:01 UTC · 32m

    OutageCritical incident
    Componentes afetados
    Support
    1. 5 Mezheven 2026 da 10:01 UTCinvestigating

      We are currently investigating this issue.

    2. 5 Mezheven 2026 da 10:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5 Mezheven 2026 da 10:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 Mezheven 2026 da 10:33 UTCresolved

      This incident has been resolved.

    Lag on Event API

    Início 14 Here 2025 da 13:30 UTC · 14h 12m

    OutageMajor incident
    Componentes afetados
    Event API
    1. 14 Here 2025 da 13:30 UTCinvestigating

      Lag are identified we are investigating the issue

    2. 14 Here 2025 da 14:01 UTCidentified

      The issue has been identified and our team is working on a fix.

    3. 14 Here 2025 da 15:52 UTCidentified

      The fix is under review.

    4. 14 Here 2025 da 16:33 UTCidentified

      The fix is now under testing.

    5. 14 Here 2025 da 18:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 14 Here 2025 da 20:13 UTCmonitoring

      We'll be monitoring the situation throughout the night until 9am CET to ensure stable service delivery.

    7. 15 Here 2025 da 03:42 UTCmonitoring

      We are continuing to monitor for any further issues.

    8. 15 Here 2025 da 03:42 UTCresolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    Início 2 Here 2025 da 09:24 UTC · 1h 17m

    IssuesMinor incident
    Componentes afetados
    Mailjet App
    1. 2 Here 2025 da 09:24 UTCinvestigating

      We are currently investigating this issue.

    2. 2 Here 2025 da 09:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 Here 2025 da 09:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2 Here 2025 da 10:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2 Here 2025 da 10:40 UTCresolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    Início 1 Here 2025 da 08:12 UTC · 16h 31m

    IssuesMinor incident
    Componentes afetados
    Statistics DisplayMailjet AppEvent API
    1. 1 Here 2025 da 08:12 UTCinvestigating

      We are currently investigating this issue.

    2. 1 Here 2025 da 09:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 Here 2025 da 10:56 UTCmonitoring

      We are continuing to monitor for any further issues. Events are being processed and the service is catching up on missing events.

    4. 1 Here 2025 da 11:15 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 1 Here 2025 da 20:30 UTCmonitoring

      We are continuing to actively monitor the system.

    6. 2 Here 2025 da 00:42 UTCresolved

      This incident has been resolved.

    Delays in emails processing and general app.mailjet.com login issues

    Início 30 Gwengolo 2025 da 10:21 UTC · 7h 44m

    OutageMajor incident
    Componentes afetados
    Outgoing SMTPStatistics DisplayMailjet AppWebsite (Mailjet.com)REST APISEND API
    1. 30 Gwengolo 2025 da 10:21 UTCinvestigating

      We are currently investigating an issue impacting email processing along with app.mailjet.com login issues, reflecting into "wrong password" errors.

    2. 30 Gwengolo 2025 da 10:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 30 Gwengolo 2025 da 11:12 UTCidentified

      We have identified the root cause of the issue. While we are working on getting this resolved, clients will experience inability to log into app.mailjet.com as well as experience email processing delays.

    4. 30 Gwengolo 2025 da 16:09 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 30 Gwengolo 2025 da 17:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 30 Gwengolo 2025 da 18:05 UTCresolved

      The incident has been resolved. Any missing statistics during the incident haven't been lost and will show up in the statistics page later today.

    Login issues with Mailjet Application and Intermittent Errors on REST API

    Início 4 Gwengolo 2025 da 06:54 UTC · 5h 36m

    OutageCritical incident
    Componentes afetados
    Mailjet EmbeddedMailjet AppForm BuilderREST API
    1. 4 Gwengolo 2025 da 06:54 UTCinvestigating

      We are currently investigating this issue.

    2. 4 Gwengolo 2025 da 08:34 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4 Gwengolo 2025 da 08:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 4 Gwengolo 2025 da 10:33 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 4 Gwengolo 2025 da 11:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 4 Gwengolo 2025 da 12:30 UTCresolved

      This incident has been resolved.

    Connection issues related to Event API

    Início 6 Gouere 2025 da 09:07 UTC · 19m

    OutageMajor incident
    Componentes afetados
    Event API
    1. 6 Gouere 2025 da 09:07 UTCinvestigating

      Our team is currently investigating a potential issue impacting some customers on webhook connection.

    2. 6 Gouere 2025 da 09:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 Gouere 2025 da 09:26 UTCresolved

      This incident has been resolved.

    Campaigns may experience getting queued and not sent

    Início 31 Genver 2025 da 11:39 UTC · 2h 26m

    IssuesMinor incident
    Componentes afetados
    Mailjet App
    1. 31 Genver 2025 da 11:39 UTCinvestigating

      We are currently investigating this issue.

    2. 31 Genver 2025 da 12:09 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31 Genver 2025 da 13:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31 Genver 2025 da 14:05 UTCresolved

      This incident has been resolved.

    Event sending issues related to Event API

    Início 23 Here 2024 da 11:55 UTC · 3h 2m

    OutageMajor incident
    1. 23 Here 2024 da 11:55 UTCinvestigating

      We are currently investigating issues with our Event API partially sending events.

    2. 23 Here 2024 da 13:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23 Here 2024 da 13:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 Here 2024 da 14:56 UTCresolved

      This incident has been resolved.

    Login issues with Mailjet Application

    Início 1 Here 2024 da 12:24 UTC · 2h 44m

    OutageCritical incident
    Componentes afetados
    Mailjet App
    1. 1 Here 2024 da 12:24 UTCinvestigating

      We are currently investigating login issues on app

    2. 1 Here 2024 da 12:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 Here 2024 da 15:08 UTCresolved

      This incident has been resolved.

    Login issues with Mailjet Application

    Início 31 Gouere 2024 da 05:44 UTC · 5h 19m

    OutageCritical incident
    Componentes afetados
    Mailjet App
    1. 31 Gouere 2024 da 05:44 UTCidentified

      The issue has been identified and we are currently working through the fix

    2. 31 Gouere 2024 da 08:13 UTCidentified

      The mitigation of the DDoS attack to our application is still in progress.

    3. 31 Gouere 2024 da 08:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31 Gouere 2024 da 09:17 UTCmonitoring

      We have implemented measures to mitigate the DDoS attack on our application and are continuously making adjustments to better withstand the attack. Some customers may report intermittent periods where the application experiences slowness or becomes unresponsive.

    5. 31 Gouere 2024 da 10:51 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 31 Gouere 2024 da 11:03 UTCresolved

      This incident has been resolved.

    Login issues with Mailjet Application

    Início 30 Gouere 2024 da 12:25 UTC · 13h 30m

    OutageCritical incident
    Componentes afetados
    Mailjet App
    1. 30 Gouere 2024 da 12:25 UTCinvestigating

      We are currently investigating this issue.

    2. 30 Gouere 2024 da 12:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 Gouere 2024 da 16:29 UTCidentified

      We are continuing to work through the fix for this issue

    4. 30 Gouere 2024 da 19:06 UTCidentified

      The mitigation of the DDoS attack to our application is still in progress.

    5. 30 Gouere 2024 da 22:05 UTCmonitoring

      The service is back but we're continuing to monitor its state to ensure there's no further issues.

    6. 31 Gouere 2024 da 01:55 UTCresolved

      The service is back to normal.

    Latency and login issues with Mailjet Application

    Início 31 Mae 2024 da 08:07 UTC · 1h 41m

    OutageCritical incident
    Componentes afetados
    Mailjet App
    1. 31 Mae 2024 da 08:07 UTCinvestigating

      We are currently investigating this issue.

    2. 31 Mae 2024 da 08:24 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31 Mae 2024 da 08:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31 Mae 2024 da 09:48 UTCresolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    Início 27 Mae 2024 da 15:54 UTC · 2h 18m

    IssuesMinor incident
    Componentes afetados
    Mailjet EmbeddedMailjet App
    1. 27 Mae 2024 da 15:54 UTCinvestigating

      We are currently investigating this issue.

    2. 27 Mae 2024 da 16:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27 Mae 2024 da 18:11 UTCresolved

      This incident has been resolved.

    Login Issues with Mailjet Application

    Início 27 Mae 2024 da 13:23 UTC · 50m

    OutageCritical incident
    Componentes afetados
    Mailjet EmbeddedMailjet App
    1. 27 Mae 2024 da 13:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 27 Mae 2024 da 13:48 UTCinvestigating

      We are currently investigating this issue.

    3. 27 Mae 2024 da 13:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 Mae 2024 da 14:13 UTCresolved

      This incident has been resolved.

    Message Sending Delay

    Início 11 Kerzu 2023 da 15:23 UTC · 4h 5m

    IssuesMinor incident
    Componentes afetados
    Outgoing SMTP
    1. 11 Kerzu 2023 da 15:23 UTCinvestigating

      We are currently investigating this issue.

    2. 11 Kerzu 2023 da 16:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11 Kerzu 2023 da 16:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 11 Kerzu 2023 da 17:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 11 Kerzu 2023 da 18:15 UTCmonitoring

      Different fixes are being implemented and we are monitoring the results.

    6. 11 Kerzu 2023 da 18:31 UTCmonitoring

      Remediation is still in progress and outbound mail continues to be delayed.

    7. 11 Kerzu 2023 da 19:28 UTCresolved

      This incident has been resolved.

    Customers might experience a delay in statistics or showing messages in queued status. All emails are processed and sent

    Início 9 Here 2023 da 10:12 UTC · 5h 43m

    IssuesMinor incident
    Componentes afetados
    Statistics DisplayEvent API
    1. 9 Here 2023 da 10:12 UTCinvestigating

      We are currently investigating this issue.

    2. 9 Here 2023 da 10:13 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 Here 2023 da 11:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 9 Here 2023 da 14:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 9 Here 2023 da 15:55 UTCresolved

      This incident has been resolved.

    Message Sending Delay

    Início 15 Gwengolo 2023 da 03:00 UTC · 1h 39m

    IssuesMinor incident
    Componentes afetados
    Outgoing SMTPSEND API
    1. 15 Gwengolo 2023 da 03:00 UTCinvestigating

      Mailjet Engineering is investigating an email sending delay.

    2. 15 Gwengolo 2023 da 04:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 Gwengolo 2023 da 04:40 UTCresolved

      This incident has been resolved.

    Degraded performance on campaign scheduling

    Início 28 Mezheven 2023 da 07:59 UTC · 1h 53m

    IssuesMinor incident
    Componentes afetados
    Outgoing SMTP
    1. 28 Mezheven 2023 da 07:59 UTCinvestigating

      Some customers may report that scheduled campaigns are not being sent. Our teams are currently investigating this issue.

    2. 28 Mezheven 2023 da 08:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 Mezheven 2023 da 08:47 UTCidentified

      Some customers may report degraded performance on sending campaigns or campaigns scheduled not being sent. Our teams are currently investigating this issue.

    4. 28 Mezheven 2023 da 09:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 28 Mezheven 2023 da 09:52 UTCresolved

      This incident has been resolved.