Histórico de interrupções do Mapbox

1. 20 Here 2026 da 18:43 UTCinvestigating

   Em 20 de outubro de 2026, entre 14:45 e 15:47 UTC, restrições temporárias de capacidade regional causou interrupções intermitentes aos serviços de navegação na região EUA-Leste. Isso resultou em breves períodos recorrentes de latência elevada e ausência de resultados de rota durante esta janela. Nossos serviços retornaram à operação normal, e nossa equipe de engenharia continua investigando.

2. 21 Here 2026 da 07:21 UTCinvestigating

   Esta questão foi resolvida.

3. 21 Here 2026 da 07:22 UTCresolved

   Este incidente foi resolvido.

Traduzido automaticamente da atualização oficial do incidente.

1. 19 Here 2026 da 21:38 UTCresolved

   Entre 19:18 e 19:41 UTC, nós experimentamos um problema afetando a API Directions e Map Matching API na região EUA-Leste. Isso causou latência elevada e falta de dados de rota para uma parcela significativa do tráfego regional. O problema foi identificado e resolvido, e todas as métricas de serviço retornaram totalmente à operação normal.

Traduzido automaticamente da atualização oficial do incidente.

1. 29 Mezheven 2026 da 08:53 UTCinvestigating

   Starting at 2026-06-29 00:00 UTC, the Search Box API began returning elevated rates of 206 (Partial Content) and 404 (Not Found) responses.

2. 29 Mezheven 2026 da 09:03 UTCidentified

   A mitigation was deployed at 01:35 UTC, which has reduced the impact, and we are actively working to fully resolve the issue.

3. 29 Mezheven 2026 da 15:15 UTCresolved

   This incident has been resolved.

1. 10 Cʼhwevrer 2026 da 17:23 UTCidentified

   Since 04:40 UTC, a data provider outage has caused degraded performance for traffic-related services in the Europe. This impacts live speeds, routing, and ETA calculations. We are working closely with the data provider and will provide updates as the services stabilize.

2. 10 Cʼhwevrer 2026 da 19:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 Cʼhwevrer 2026 da 10:31 UTCresolved

   The incident is resolved as of 05:13 UTC. Affected services are now fully operational.

1. 6 Kerzu 2025 da 00:46 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 8 Kerzu 2025 da 23:08 UTCresolved

   This incident has been resolved.

1. 29 Du 2025 da 03:09 UTCinvestigating

   Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.

2. 29 Du 2025 da 03:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 Du 2025 da 03:54 UTCresolved

   This incident has been resolved.

1. 20 Here 2025 da 10:59 UTCidentified

   We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

2. 20 Here 2025 da 23:55 UTCmonitoring

   We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

3. 21 Here 2025 da 00:12 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 21 Here 2025 da 00:40 UTCresolved

   This incident has been resolved.

1. 14 Here 2025 da 09:48 UTCresolved

   From 2025/10/14 05:37 UTC to 2025/10/14 06:29 UTC, we experienced elevated levels of 206 Partial Content responses on the Search Box APIs due to a lack of POI results in the search.

1. 21 Gwengolo 2025 da 22:42 UTCinvestigating

   We are currently investigating this issue.

2. 22 Gwengolo 2025 da 01:53 UTCresolved

   This incident has been resolved.

1. 21 Gwengolo 2025 da 22:41 UTCinvestigating

   We are currently investigating this issue.

2. 22 Gwengolo 2025 da 01:52 UTCresolved

   This incident has been resolved.

1. 6 Gwengolo 2025 da 22:37 UTCinvestigating

   We are currently investigating this issue.

2. 6 Gwengolo 2025 da 22:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 Gwengolo 2025 da 23:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 Gwengolo 2025 da 23:24 UTCresolved

   This incident has been resolved.

1. 14 Gouere 2025 da 19:30 UTCinvestigating

   Mapbox navigation products are experiencing degraded ETAs and Traffic visualization. We are investigating the issue.

2. 15 Gouere 2025 da 04:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 Gouere 2025 da 06:01 UTCresolved

   This incident has been resolved.

1. 15 Gouere 2025 da 16:24 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.

1. 3 Mezheven 2025 da 02:07 UTCresolved

   On June 2, 2025, between approximately 19:05 and 22:30 UTC, an issue occurred preventing live speed and incident data from being served to Traffic Maps v1 and some customers using the Matrix API. This impacted services reliant on real-time traffic updates. Customers using Traffic Maps v1, experienced delayed live traffic updates. ETAs from the Matrix API provided during the incident period were based on traffic data from around 20:00 UTC, and did not reflect changes in traffic conditions until service restoration. This issue is now resolved and all services are restored.

1. 13 Mae 2025 da 23:59 UTCinvestigating

   We are currently investigating this issue.

2. 14 Mae 2025 da 00:54 UTCidentified

   Bottleneck has been identified. We are increasing the capacity of the Search Box system

3. 14 Mae 2025 da 02:28 UTCmonitoring

   Latency Anomaly mitigation is in-place. Latency is back to normal.

4. 14 Mae 2025 da 05:51 UTCmonitoring

   Another correction/Hot fix was applied to reduce the load.

5. 14 Mae 2025 da 08:39 UTCresolved

   After last correction latency is back to normal. Incident report will be shared soon.

1. 13 Meurzh 2025 da 12:40 UTCinvestigating

   We are investigating increased error rates and latency on our vector tile endpoints.

2. 13 Meurzh 2025 da 12:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 Meurzh 2025 da 16:21 UTCinvestigating

   We are continuing to investigate and remediate this issue

4. 13 Meurzh 2025 da 21:06 UTCmonitoring

   The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.

5. 13 Meurzh 2025 da 23:24 UTCmonitoring

   Service remains stable, we'll continue to monitor overnight.

6. 14 Meurzh 2025 da 12:33 UTCresolved

   This incident has been resolved.

1. 31 Genver 2025 da 16:44 UTCresolved

   In rare cases, the sporadic false road closures might potentially degrade the navigation experience causing unnecessary detours. The fix was delivered on Jan 30th.

1. 9 Genver 2025 da 18:37 UTCidentified

   We are investigating an issue with the mapbox.mapbox-traffic-v1 tileset. We have identified the root cause and are working on resolving.

2. 9 Genver 2025 da 23:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 Genver 2025 da 02:16 UTCresolved

   This incident has been resolved.

1. 10 Kerzu 2024 da 17:37 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 10 Kerzu 2024 da 17:37 UTCidentified

   We are continuing to work on a fix for this issue.

3. 17 Kerzu 2024 da 22:08 UTCresolved

   This incident has been resolved.

1. 19 Gwengolo 2024 da 15:56 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.