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    Histórico de interrupções do Mozilla Cloud

    6 Mozilla Cloud incidents · Meurzh 2024 — official updates, affected components, duration and resolution details.

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    Relay Phone Masking Issue

    Início 19 Gwengolo 2025 da 17:14 UTC · 2h 42m

    IssuesMinor incident
    1. 19 Gwengolo 2025 da 17:14 UTCinvestigating

      We are currently investigating an issue with phone masking.

    2. 19 Gwengolo 2025 da 17:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 Gwengolo 2025 da 19:56 UTCresolved

      This incident has been resolved.

    Monitor Unavailable

    Início 15 Genver 2025 da 19:42 UTC · 2h 41m

    OutageMajor incident
    1. 15 Genver 2025 da 19:42 UTCinvestigating

      We are currently investigating this issue.

    2. 15 Genver 2025 da 22:22 UTCresolved

      This incident has been resolved.

    Phone Calls and Text Messages Not Working

    Início 2 Genver 2025 da 16:42 UTC · 3h 45m

    OutageMajor incident
    1. 2 Genver 2025 da 16:42 UTCinvestigating

      We are currently experiencing issues affecting the following services: Receiving phone calls Receiving text messages Replying to text messages Our team is actively investigating the issue to restore these services as quickly as possible. We apologize for any inconvenience and appreciate your patience. Please check back here for updates.

    2. 2 Genver 2025 da 20:26 UTCresolved

      This incident has been resolved.

    Monitor Home Page Unavailable

    Início 4 Kerzu 2024 da 20:34 UTC · 19m

    Pending
    1. 4 Kerzu 2024 da 20:34 UTCinvestigating

      We are currently investigating the issue.

    2. 4 Kerzu 2024 da 20:53 UTCresolved

      This incident has been resolved.

    VPN Issue

    Início 19 Du 2024 da 19:44 UTC · 3h 38m

    Pending
    Componentes afetados
    Mozilla VPN
    1. 19 Du 2024 da 19:44 UTCidentified

      We are currently monitoring an issue where some Mozilla VPN users are unable to access their subscriptions after signing in. Initial findings suggest the issue may be related to a recent update. We have rolled back the update and are monitoring its impact. Some users may still experience issues even after logging out and back in. Our teams are actively working on a resolution. We recommend affected users attempt logging out and back in as a potential workaround.

    2. 19 Du 2024 da 19:44 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 19 Du 2024 da 23:22 UTCresolved

      This issue should now be resolved for the majority of customers. If you are still experiencing issues, please contact Mozilla Support for assistance.

    Relay Incident

    Início 28 Meurzh 2024 da 16:13 UTC · 3h 22m

    OutageMajor incident
    1. 28 Meurzh 2024 da 16:13 UTCinvestigating

      We are currently investigating an issue with Relay.

    2. 28 Meurzh 2024 da 19:35 UTCresolved

      This incident has been resolved.